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Deliver Optimal Service Quality and Experience to Drive World-Class Customer Satisfaction

Published By: IBM
IBM
Published:  Nov 13, 2008
Length:  6 pages

Telecommunications services are becoming more and more complex. They now run over virtual network paths, less constrained by individual pieces of hardware. Get this white paper and see how service quality management solutions from IBM can improve the customer experience.Learn how telecomm providers can deliver optimal service quality



Tagsibm, sla, voip, virtual private network, blackberry, tivoli, tivoli, ibm