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The Service Catalog and the CMDB

Published By: newScale
Published:  Jan 30, 2008
Length:  12 pages

Many organizations implementing ITIL as part of their IT Service Management framework begin with the Configuration Management Database (CMDB). While a CMDB is a key piece of any successful ITIL implementation, there are several traps that are easily fallen into when implementing one.

Tagschange management, cmdb, service catalogue, service catalog, service management, itil, newscale, itil, service catalog, service catalogue, itil service catalogue, it service catalogue, it management, configuration management