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What to Look for in Help Desks

Published By: Elementool Inc.
Elementool Inc.
Published:  Jan 28, 2008
Length:  1 pages

A help desk is a very helpful customer service tool for businesses operating a website online. Doing business online creates a distance between the business and the customer. Customers are not dealing with a person face-to-face anymore. This makes being quick to respond to customer issues very important and that is where a help desk comes in.

Tagscustomer service, help desk, helpdesk, customer satisfaction, online help, customer support, support desk, elementool