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Interactions: The Foundation of Business Relationships

Published By: eGain
eGain
Published:  Oct 12, 2007
Length:  7 pages

Business relationships have always been based on interactions. Until now most of these interactions have been through conventional means, such as the telephone. But now more and more of your business interactions are over the Internet, and this trend will continue for the foreseeable future. Are you ready to handle this change?



Tagscustomer interactions, customer service, customer support, support, helpdesk, online support, help desk, client service, egain, best practices, customer interaction service