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Knowledge Management

Knowledge Management is an umbrella term for making more efficient use of the human knowledge that exists within an organization. The major focus of knowledge management is to identify and gather content from documents, reports and other sources and to be able to search that content for meaningful relationships.
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White Paper Published By: IBM     Published Date: Jul 22, 2016
Ordinary analytics tools canít keep up with todayís digital, multichannel and demanding customers. This guide highlights three major challenges associated with traditional analytics and how innovative strategies combined with IBMís Customer Experience Analytics solution can solve them.
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ibm, commerce, customer analytics, customer insight, data insights
    
IBM
White Paper Published By: IBM     Published Date: Jul 29, 2016
Ordinary analytics tools canít keep up with todayís digital, multichannel and demanding customers. This guide highlights three major challenges associated with traditional analytics and how innovative strategies combined with IBMís Customer Experience Analytics solution can solve them.
Tags : 
ibm, commerce, data, insights, analytics
    
IBM
Free Offer Published By: Qlik     Published Date: Jun 24, 2016
Get your complimentary copy of Gartnerís report for in-depth analysis of where BI is headed in 2016, who the major vendors are, and why Qlik is positioned in the Leaders quadrant for the sixth consecutive year.
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qlik, business intelligence, data analytics, business analytics, application integration
    
Qlik
White Paper Published By: IBM     Published Date: Sep 30, 2016
Gartner, Inc. has positioned IBM as a leader in providing Security Information and Event Management (SIEM) software in the newly published Gartner Magic Quadrant for SIEM Technology. Read the Gartner report to learn why IBM is positioned as a leader, the strenghts of IBM QRadar for security intelligence & analytics and market trends and vendor evaluation criteria.
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ibm, security, security intelligence, gartner, magic quadrant
    
IBM
Webinar Published By: IBM     Published Date: Aug 01, 2016
As digital transformation accelerates, the opportunity to engage customers digitally has never been greater ó but so has the threat of not delivering great customer experiences. In order for customer insights professionals to compete, the use of customer understanding to optimize experiences at scale must be at the heart of all digital transformation initiatives. Digital intelligence provides a vision and approach that captures a holistic view of the customer in order to optimize digital interactions, engagements, and experiences. During his talk James McCormick will describe the vision and need for digital intelligence; the approach needed to make it a strategic initiative, and ultimately, how it will provide a competitive advantage.
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ibm, commerce, customer experience, analytics, customer engagement
    
IBM
White Paper Published By: Stratus Technologies     Published Date: Apr 17, 2009
The long migration to electronic health records (EHRs) in the U.S. is set to speed up with the funding authorized by the American Reinvestment and Recovery Act of 2009.  But what are the specific risks when clinicians can’t access electronic health records? How far-reaching are the consequences when EHR data is lost, or its integrity is compromised?  This paper looks at the mission-critical role of EHR systems, and introduces availability solutions that build in uptime protection to ensure the continuity of operation that both caregivers and patients can depend on.
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stratus, electronic health records, ehrs, american reinvestment and recovery act, health
    
Stratus Technologies
White Paper Published By: CrowdTwist     Published Date: Mar 16, 2016
Acquiring customers to join loyalty programs requires that brands offer amazing incentives and get creative with their marketing efforts. This e-book offers 25 strategies to help companies grow their loyalty program memberships.
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multi channels, loyalty, acquisition, branding, consumers
    
CrowdTwist
White Paper Published By: Office Depot     Published Date: Dec 01, 2015
Read this free infographic to learn three key concepts of workplace design for creating a comfortable workplace that inspires creativity and productivity.
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workplace design, creativity, human resources, collaboration, collaborative commerce
    
Office Depot
White Paper Published By: Hyland Software     Published Date: Dec 17, 2013
Businesses are discovering how to create efficiencies and meet constantly evolving business needs with an enterprise content management (ECM) solution. Make ECM work for your organization by researching best practices and knowing your options.
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emc, enterprise content management, emc solution, automated processing, workflow
    
Hyland Software
White Paper Published By: OnBase by Hyland     Published Date: Jun 09, 2015
Youíve determined how ECM can help your organization automate manual tasks, improve workflows and eliminate paper-based processes. Next is developing an ECM solution based on your business needs.
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enterprise content management, ecm, automation, workflow, paperless
    
OnBase by Hyland
White Paper Published By: Inkling     Published Date: Aug 12, 2014
Learn the 3 lessons that publishers should be taking away from software developers and see what your publishing team can do to keep pace in this highly digital world.
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inkling, publishing, content creation, publishing industry, product innovation
    
Inkling
Free Offer Published By: IBM Corporation     Published Date: Apr 26, 2010
Get more out of your information when you need it, and get rid of it when you don't. IBM's Smart Archive strategy will save you time, money and resources with a unified, enterprise-wide approach to archiving and information governance.
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ibm filenet, smart archive strategy, data archiving, unify content, archive
    
IBM Corporation
White Paper Published By: Elementum     Published Date: Sep 03, 2018
While everyone is scrambling to make sure their income statements reflect a profitable year by squeezing procurement costs, itís actually the balance sheet that tells the full story of long term financial health.
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elementum, operational costs, supply chain, balance sheet, bottom line
    
Elementum
White Paper Published By: HP     Published Date: Nov 14, 2011
Read this whitepaper to learn 3 simple steps SMBs can take to heighten business performance and increase brand office productivity.
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branch office, performance, productivity, customer, service centers
    
HP
White Paper Published By: Limelight Networks     Published Date: Jul 01, 2011
Create your own tablet-worthy site, and make your marketing work harder. This report shows you how to: . Take advantage of the tablet as a high-end media experience . Create experiences that support unique tablet behavior . Increase engagement by leveraging user-generated content
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mobile marketing, tablet-worthy site, mobile website, ipad site, limelight networks
    
Limelight Networks
White Paper Published By: Glowpoint     Published Date: Oct 13, 2015
Itís not just about cutting travel costs. Videoconferencing offers a number of business benefits that can help organizations gain a competitive edge and become companies of the future, rather than the past. Read on to find out more.
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glowpoint, videoconferencing, talent acquisition, productivity, efficiency
    
Glowpoint
Free Offer Published By: Cherwell Software     Published Date: Jul 14, 2015
Watch these informative videos to learn what parts of ITIL best suit your organization.
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knowledge management, best practices, business integration, business management, itil
    
Cherwell Software
White Paper Published By: Atlas Business Solutions     Published Date: Feb 27, 2008
Whether you are a seasoned Human Resource professional, or the owner or manager of a small business, understanding the intricacies involved in organizing the Human Resource functions is absolutely essential to running an efficient and legally compliant company. In this whitepaper, you’ll learn about the four main types of HR documents every manager can’t live without.
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personnel, workforce, human resources, workforce management, document management
    
Atlas Business Solutions
White Paper Published By: Third Brigade     Published Date: Aug 21, 2009
Organizations that need to protect business critical applications, and sensitive data and hosts recognize that traditional network defenses can be readily bypassed by attackers. This white paper defines four key qualities of an effective host-based IPS.
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intrusion prevention, network security, data protection, hacker detection, intrusion detection
    
Third Brigade
White Paper Published By: IBM     Published Date: Oct 15, 2013
Discover the four key dimensions to personalized web marketing, and learn from the real life successes of enterprises that have made the personalized web a core part of their growth strategies.As you can see, web marketing can achieve comparable success when you make the four personalization steps your own.
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ibm unica, click-throughs, personalizing web experience, customer needs, data sources
    
IBM
White Paper Published By: TIBCO     Published Date: Apr 29, 2014
Learn about the four common misconceptions that prevent most businesses from realizing the true value of integration and see how you can get the most value you out of your integration platform.
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integration value, integration platform, developer resources, tibco, it management
    
TIBCO
White Paper Published By: Cisco Systems     Published Date: Oct 16, 2013
90% of frequent users say that video collaboration saves them several hours of work per week. This white paper helps you understand what steps to take in using video to transform your business and drive productivity. Download Now
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collaboration, cisco, best practices, technology, business success
    
Cisco Systems
White Paper Published By: CodeBaby     Published Date: Nov 27, 2012
Healthcare organizations are integrating intelligent virtual assistants to enhance online experience and reduce costs. This guide overviews the capabilities and benefits of using virtual assistants to engage, optimize, and complement existing service channels.
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online self-service, customer experience, customer service, intelligent virtual assistants, conversion optimization
    
CodeBaby
White Paper Published By: BitSight Technologies     Published Date: Jan 11, 2016
Need some assistance with the creation of your vendor security risk assessment? This eBook contains vital questions you should be incorporating into your vendor risk management program.
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networking, security, it management, knowledge management, enterprise applications
    
BitSight Technologies
White Paper Published By: CrowdTwist     Published Date: Dec 02, 2015
This e-book offers 41 loyalty marketing ideas to help you keep customers engaged with your brand beyond transactions and develop more rewarding relationships.
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crowdtwist, customer loyalty, social media marketing, brand awareness, mobile marketing
    
CrowdTwist
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Sub-Categories: Collaboration, Collaborative Commerce, Contact Management, Content Delivery, Content Integration, Content Management System, Corporate Portals, Customer Experience Management, Document Management, Information Management, Intranets, Messaging, Records Management, Search And Retrieval, Search Engines, Secure Content Management, SLA

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