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Knowledge Management

Knowledge Management is an umbrella term for making more efficient use of the human knowledge that exists within an organization. The major focus of knowledge management is to identify and gather content from documents, reports and other sources and to be able to search that content for meaningful relationships.
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White Paper Published By: IBM     Published Date: Dec 01, 2014
Cybercriminals are stepping up their attacks on financial institutions by gaining control of customer devices with highly advanced man-in-the-browser (MitB) malware and spear phishing attacks. They then conduct real-time credential theft and take over accounts. The main reason for cybercriminals’ continued success is that highly evasive advanced financial malware allows for a wide variety of attacks that are very difficult to detect with traditional fraud prevention technologies.
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cybercrime, fraud prevention, mitb, malware, security
    
IBM
Webinar Published By: Adobe     Published Date: Nov 10, 2015
With Adobe Document Cloud you can win and retain the best, slash costs and delays, and free everyone to focus on the projects that drive your organization forward.
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ibm, human resources, talent, adobe, document cloud sales management
    
Adobe
White Paper Published By: xmannnnn     Published Date: Aug 06, 2010
Ultra High Speed Internet, TV and local/long distance phone services combined into 1 superior service.
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active directory, bandwidth management, convergence, distributed computing, ethernet networking
    
xmannnnn
Case Study Published By: Interactive Intelligence     Published Date: Feb 21, 2013
This two part paper is a review of a remote agent case study. This first part looks at the issues faced and the benefits received from the people side of the project: How the agents and management of a remote solution can positively affect customers.
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case study review, customer service metrics, interactive intelligence, remote solutions, knowledge management
    
Interactive Intelligence
White Paper Published By: Cisco     Published Date: Dec 28, 2015
Offices aren’t productivity factories anymore—they’re collaboration centers where individuals and groups can develop their best ideas. That means building out an office takes a whole new approach, and it isn’t just about using aesthetics and shiny toys to attract top talent (although that is part of it). Successful offices are functional tools that bring technology and people together so they can do their best work. Cisco® Collaboration tools bring people together to speed the decision-making process and help you execute on your most innovative ideas while cutting operational waste. Bring Cisco Collaboration to your workplace and create a workplace that works.
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cisco, workplace productivity, office productivity, collaboration centers, ebook
    
Cisco
White Paper Published By: GoToMyPC     Published Date: Apr 05, 2011
The purpose of this whitepaper is to quantify the benefits of workshifting -- specifically working from home -- has for employers, employees, and the community.
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citrix gotomeeting, telecommunting, travel, commuter, interview
    
GoToMyPC
White Paper Published By: Oracle     Published Date: Aug 08, 2013
In a volatile and hyper-competitive market, delivering exceptional multichannel customer service consistently is essential. But delivering world-class service on tight budgets and to even tighter deadlines is a tough challenge for even the largest organizations. That’s why so many of the world’s most successful organizations choose to deliver customer service in the cloud.
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customer service, cloud, crm, oracle, knowledge management
    
Oracle
White Paper Published By: HP Software     Published Date: Dec 16, 2015
Each year we explore the major trends and issues that consume IT and QA leaders' attention and then share the results to help you put the changes into context and plan how to respond.
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testing, quality assurance, devops, qa transformation, knowledge management
    
HP Software
White Paper Published By: VMware AirWatch     Published Date: Nov 12, 2015
This IDC study provides a competitive analysis of the enterprise mobility management (EMM) software market for 2014. In addition to a ranking of the top 15 vendors by revenue, it provides an overview of key market trends and vendors that helped shape the market landscape in 2014.
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vmware, emm, enterprise mobility management, market landscape, networking
    
VMware AirWatch
White Paper Published By: x1     Published Date: Aug 21, 2009
This paper describes a new user-centric approach to managing structured and unstructured organizational documents and data. Focusing on end-user features offers significant benefits to corporations, their employees, and their IT managers.
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document management, data management, user-centric, desktop search, search and retreival
    
x1
White Paper Published By: Citrix Systems, Inc.     Published Date: Jan 27, 2016
Security is a top priority at Citrix. This whitepaper is meant to delve into the technical details of the security around the Citrix XenMobile solution and each of its components. Details include how Citrix implements secure mobile device management, mobile application management, mobile content management and more
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citrix, xenmobile, mobile, security, mobile device management
    
Citrix Systems, Inc.
Free Offer Published By: Xero     Published Date: Feb 18, 2014
Find out how successful accountants are using Xero to grow their firm and form better client relationships. Sabrina Covington, CPA, CFE, of Covington+ Associates CPAs and Nick Pasquarosa of Bookkeeper360, lead this highly interactive session and answer questions.
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xero, accounting, business, smb, small business
    
Xero
Free Offer Published By: Xero     Published Date: Feb 18, 2014
Learn how you can use Use Xero Touch to manage your business while you’re on the move. Reconcile, send invoices and create expense claims – from anywhere.
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xero, xero touch, invoices, billing, finances
    
Xero
Webinar Published By: IBM     Published Date: Dec 02, 2015
The webinar will highlight how collaboration in the cloud can help companies realize cost savings and operational efficiencies that lead to greater business success. Clients will learn how IBM and IBM Business Partners can help them get there, regardless of their current starting point.
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networking, it management, knowledge management, storage
    
IBM
White Paper Published By: Mimecast     Published Date: Jun 25, 2015
In this whitepaper, Countdown to Compromise: The Timeline of a Spear-Phishing Attack on Your Organization, see exactly what happens before, during and after an attack, all the mistakes that made you vulnerable, and how you can get ready for it.
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mimecast, social media, spear-phishing, data breach, personalized emails
    
Mimecast
White Paper Published By: Mimecast     Published Date: Jun 25, 2015
In this whitepaper, Countdown to Compromise: The Timeline of a Spear-Phishing Attack on Your Organization, see exactly what happens before, during and after an attack, all the mistakes that made you vulnerable, and how you can get ready for it.
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mimecast, social media, spear-phishing, data breach, personalized emails
    
Mimecast
White Paper Published By: Mimecast     Published Date: Aug 19, 2015
A spear-phishing attack could bring your company to its knees – today. For all you know, you may already be under attack. That could result in a data breach that lands your company in the glare of the news cameras – and in hot water with your customers, partners and investors.
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mimecast, social media, spear-phishing, data breach, personalized emails
    
Mimecast
White Paper Published By: Perceptive Software, Inc.     Published Date: Mar 09, 2011
Learn the five key features your solution must have to maximize the benefits of ECM.
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perceptive software, ecm scorecard, enterprise content management, business processes, document imaging
    
Perceptive Software, Inc.
White Paper Published By: Universal Robots     Published Date: May 07, 2015
The new collaborative robots can work alongside humans without any safety caging and are easy to program and deploy. Find out more on what automation challenges the robots can solve in this whitepaper.
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universal robots, manufacturing automation, robot arms, network performance, business process automation
    
Universal Robots
Case Study Published By: Zerto     Published Date: May 31, 2016
Download this case study today to learn more about how ARA was able to complete a datacenter migration in a compressed window, and how they continue to use ZVR to deliver aggressive service levels across their infrastructure with a product that is very easy to use.
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zerto, virtual replication, medical imaging, datacenter, servers
    
Zerto
White Paper Published By: Oracle     Published Date: Nov 27, 2013
Fact: In the next three years, 53% of CFOs estimate that over half of their enterprise transactions will be delivered through the cloud, up from the 12 percent who use that delivery mechanism today. In addition to non-core business processes like project management and email, strategic CFOs are also starting to embrace the cloud to deliver core ERP processes, including financial management, human capital management, and procurement. Rather than view the cloud just as a cost-saving platform, they recognize the strategic benefits that the cloud delivers to get critical growth initiatives up and running quickly, whether that’s using the cloud to quickly upgrade to a new application, or delivering new mobile or analytical capabilities to employees.
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cloud crm, technology, business needs, best practices, crm solution
    
Oracle
White Paper Published By: Iron Mountain     Published Date: Jun 04, 2015
Este concepto proporciona una estrategia completa y de colaboración para ayudar a las empresas a optimizar el valor de la información y limitar el riesgo en todas las fases, desde la creación inicial de los documentos e información hasta su fin de vida y destrucción segura.
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business integration, collaboration, content delivery, document management, records management
    
Iron Mountain
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Sub-Categories: Collaboration, Collaborative Commerce, Contact Management, Content Delivery, Content Integration, Content Management System, Corporate Portals, Customer Experience Management, Document Management, Information Management, Intranets, Messaging, Records Management, Search And Retrieval, Search Engines, Secure Content Management, SLA

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