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Knowledge Management

Knowledge Management is an umbrella term for making more efficient use of the human knowledge that exists within an organization. The major focus of knowledge management is to identify and gather content from documents, reports and other sources and to be able to search that content for meaningful relationships.
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White Paper Published By: IBM     Published Date: Oct 13, 2015
The term “Proactive Customer Care” has been used by many vendors and Communications Service Providers (CSPs) for several years in the telecoms industry. It has generally come to mean “Understand the reason for a customer’s concern, or potential issues, with their service before the customer takes direct action.”
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ibm, active management, customer experience, proactive customer care, csp
    
IBM
White Paper Published By: Quocirca     Published Date: Sep 13, 2007
File servers continue to proliferate, and email has moved from a basic tool for exchanging documents to an inherent part of an organization’s communication and collaboration portfolio. With such ad-hoc information sources now being a mission critical function, the need for data management and archival is becoming critical.
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information management, servers, storage, quocirca, storage management
    
Quocirca
White Paper Published By: SmartFocus     Published Date: Oct 13, 2015
84 % des clients déclarent ne plus vouloir acheter les produits des entreprises qui ne tiennent pas compte de leurs préférences et de leur historique d’achats. C’est pourquoi les recommandations généralistes et les « best sellers » ne donnent plus les résultats escomptés. Étudier le comportement de l’ensemble des clients pour repérer les produits populaires et tendances ne suffit plus. Vous devez offrir à chaque client une expérience unique. C’est pourquoi il est essentiel de bien comprendre le concept de personnalisation, afin de garantir une expérience client homogène, de multiplier les occasions d’achat et, au bout du compte, de vous démarquer de vos concurrents.
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personnalisation, contextualisation, parcours client, comportement du consommateur, expérience client
    
SmartFocus
Case Study Published By: Cotendo     Published Date: Sep 01, 2010
The company wanted a high-performing CDN partner that understood and supported AdBrite's vision and provided the same transparency in its services.
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cotendo, case study, adbrite, high-speed ad delivery, cdn
    
Cotendo
White Paper Published By: Castelle     Published Date: Nov 01, 2006
Castelle’s integration provides seamless fax integration with native Notes services like logging and reporting, and lets faxes be managed just like other Notes email, with all of Domino’s native security, administration, and customization capabilities.
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ip networks, ip telephony, network management, servers, small business networks
    
Castelle
White Paper Published By: IBM     Published Date: Nov 20, 2009
The Payment Card Industry Data Security Standard (PCI DSS) is a global security program created to increase confidence in the payment card industry and reduce risks to PCI members, merchants, service providers and consumers. It was developed by the major credit card companies as a guideline to help organizations that process card payments prevent credit card fraud.
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ibm, pci requirements, pci dss, credit card fraud, ibm iss certified assessments
    
IBM
White Paper Published By: IBM     Published Date: Jan 09, 2015
With the advent of big data, organizations worldwide are attempting to use data and analytics to solve problems previously out of their reach. Many are applying big data and analytics to create competitive advantage within their markets, often focusing on building a thorough understanding of their customer base.
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ibm, big data, insights, infosphere, data management
    
IBM
White Paper Published By: IBM MaaS360     Published Date: Feb 06, 2015
Download the Essential Capabilities for Secure Mobility for a high-level look at the over 300 guidelines in the DISA’s Mobile Device Management (MDM) Server Security Requirements Guide, and strategies to manage this ever expanding list.
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nist, dod requirements, secure mobility, mdm, data communication
    
IBM MaaS360
White Paper Published By: Adobe     Published Date: Nov 10, 2015
Download this white paper to hear from more than 1,500 line-of-business leaders, IT leaders, and information workers about the effectiveness of their organization’s document-based business processes.
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adobe, information technology, data management, business technology, document disconnect
    
Adobe
White Paper Published By: Adobe     Published Date: Apr 13, 2015
In this research study hear from more than 1,500 line-of-business leaders, IT leaders, and information workers about the effectiveness of their organization’s document-based business processes. Learn how organizations of all sizes in all industries around the world are suffering from what we call the “document disconnect.” Learn how this is causing significant delays and errors across critical business functions such as sales contracting and quoting, procurement, talent acquisition, and onboarding. Download this white paper to learn more.
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adobe, talent acquisition, sales contracting, sales quoting, document disconnect
    
Adobe
White Paper Published By: CDW     Published Date: Jun 25, 2015
A helpful infographic showing a comparison of Adobe Standard DC and Pro DC, the complete PDF solution for working anywhere.
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adobe, infographic, acrobat, comparison, collaboration
    
CDW
White Paper Published By: CDW     Published Date: Jun 25, 2015
Receive additional savings of up to 17% on top of your current discount level, and get a trusted, hassle-free PDF solution for your organization. Overview of Adobe Acrobat CLP Program.
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adobe, cdw, clp pack, content management, collaboration
    
CDW
White Paper Published By: Adobe     Published Date: May 12, 2016
This paper reveals the benefits of using e-signatures.
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esignature, digital signature, online signature, electronic signature, benefits of using esignatures
    
Adobe
White Paper Published By: Document Cloud for Enterprise     Published Date: Apr 23, 2015
With Adobe Document Cloud, HR teams can become more efficient in hiring, onboarding and documentation.
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maximize hr efficiency, adobe document cloud, hr staff, hr documents, send information to candidates
    
Document Cloud for Enterprise
White Paper Published By: Document Cloud for Enterprise     Published Date: Apr 23, 2015
With Adding Adobe Document Cloud to your existing sales processes you will slash the time it takes to prepare, send out, and manage contracts.
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sales, accelerate sales process, digital documents, cloud documents, adobe document cloud
    
Document Cloud for Enterprise
White Paper Published By: Adobe     Published Date: Feb 05, 2013
A fully automated, cloud-based contracting process benefits organizations and meets customer demand for an exceptional user experience. Read this whitepaper to learn how Adobe can give you a solution for Web Contracting and more.
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adobe, contracting in cloud, echosign, web contracts, business contracts
    
Adobe
White Paper Published By: Adobe     Published Date: Mar 17, 2016
With Adobe Document Cloud eSign services integrated into Microsoft Dynamics, your sales processes become even quicker.
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adobe, esign, microsoft dynamics, crm, sales process
    
Adobe
White Paper Published By: Adobe     Published Date: Mar 17, 2016
With Adobe Document Cloud, sales teams can accelerate towards closing more deals faster.
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adobe, sales acceleration, electronic signature, cloud, sales team
    
Adobe
White Paper Published By: Adobe     Published Date: Mar 17, 2016
With Adobe Document Cloud eSign services integrated into Salesforce, you can accelerate core sales processes and boost productivity
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adobe, esign, electronic signature, salesforce, application integration
    
Adobe
White Paper Published By: Clustrix     Published Date: Sep 04, 2013
Find out how AdScience has been able to increase their revenue potential by five times using Clustrix to optimize bidding for their online ad broker agency. AdScience runs complicated algorithms to process bids for ad space based on click history. It's critical for AdScience to have instant access to smart data.
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adscience, revenue, technology, clustrix, algorithms
    
Clustrix
Webinar Published By: IBM     Published Date: Dec 07, 2010
Case Management and the Implications in these Energy and Utilities Industries.
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ibm, advanced case management podcast, energy and utilities industries, content and process management, analytics
    
IBM
Webinar Published By: IBM     Published Date: Dec 07, 2010
Case Management And the Implications in the Financial Services Industry.
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ibm, advanced case management podcast, financial services industry, customer service, content and process management
    
IBM
Webinar Published By: IBM     Published Date: Dec 07, 2010
Case Management And the Implications in the Government industry.
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ibm, enterprise content management, advanced case management, government agencies, content and process management
    
IBM
Webinar Published By: IBM     Published Date: Dec 07, 2010
Case Management and the Implications in the Healthcare industry.
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ibm, enterprise content management, advanced case management, healthcare agencies, automation
    
IBM
White Paper Published By: IBM     Published Date: Dec 12, 2006
The purpose of this paper is to highlight the issues, requirements, and technologies available for automated advanced name recognition.
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business process automation, data integration, data quality, information management, customer service
    
IBM
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Sub-Categories: Collaboration, Collaborative Commerce, Contact Management, Content Delivery, Content Integration, Content Management System, Corporate Portals, Customer Experience Management, Document Management, Information Management, Intranets, Messaging, Records Management, Search And Retrieval, Search Engines, Secure Content Management, SLA

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