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Business Activity Monitoring

Business Activity Monitoring (BAM) is software that aids in monitoring of business processes, as those processes are implemented in computer systems. BAM is an enterprise solution primarily intended to provide a realtime summary of business processes to operations managers and upper management. As such, BAM presents dashboards that contain key performance indicators (KPI) that support root cause analysis and alerts that warn of impending problems.
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White Paper Published By: Genesys     Published Date: Apr 25, 2013
In this paper, we’ll look at how investing in the right contact center solution can help transform your enterprise and enhance your business outlook.
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contact center, customer service, contact center technology, process optimization, performance
    
Genesys
White Paper Published By: Genesys     Published Date: Apr 25, 2013
Adopting a proactive approach to customer service has the potential to attract customers rather than losing them, to drive growth and innovation instead of hindering both.
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customer service, cast study, change mangement, service, oriented
    
Genesys
White Paper Published By: Genesys     Published Date: Apr 25, 2013
This whitepaper discusses a deeper logic to multi-channel communication - addressing the needs of today’s media-savvy customer with your company’s need for an integrated strategy of core beliefs and a foundation to grow on.
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customer service, collaboration, multi-channel communication, genesys, core beliefs
    
Genesys
White Paper Published By: Prophix     Published Date: Apr 24, 2013
Another quarter-end. You know what that means—masses of data to analyze, complex reports to generate, and a looming deadline. This white paper offers valuable tips and tricks to accelerate your company’s reporting and analysis.
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data, analytics, efficiency, accounting, finance
    
Prophix
White Paper Published By: Prophix     Published Date: Apr 24, 2013
This white paper focuses on best practices that will enable companies to transform the planning cycle into an evolutionary process, bringing tangible and intangible returns for the organization and leadership back into the finance department. You can improve business management through the application and adherence of budgeting and planning best practices. Read on to learn the twelve best practices that have been adopted by leading companies.
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best practices, budgeting, forecasting, data, analytics
    
Prophix
White Paper Published By: Prophix     Published Date: Apr 24, 2013
Learn how leading companies employ Corporate Performance Management (CPM) software to automate financial processes (budgeting, forecasting, reporting, and planning) that spreadsheets complete on a manual basis and reap the rewards of advanced data analysis.
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performance management, finance, business intelligence, cpm, enterprise
    
Prophix
White Paper Published By: Prophix     Published Date: Apr 24, 2013
Discover how leading organizations leverage performance management software to obtain commitment from senior management, forge effective partnerships with auditors, and monitor progress throughout the year.
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roi, closing, efficiency, analytics, accounting
    
Prophix
White Paper Published By: Prophix     Published Date: Apr 24, 2013
Spreadsheets are error-prone and unable to support the critical nature of important financial processes. Read this free guide to learn how leading companies have broken the spreadsheet habit, adopting packaged applications specifically-designed for budgeting and forecasting.
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spreadsheets, business intelligence, analytics, budget, roi
    
Prophix
White Paper Published By: Prophix     Published Date: Apr 24, 2013
Built for non-IT professionals, this white paper explains the differences between Business Intelligence (BI) and Corporate Performance Management (CPM), two fast-growing forms of software utilized by leading finance departments today.
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cpm, business intelligence, analytics, forecasting, projection
    
Prophix
White Paper Published By: IBM     Published Date: Apr 23, 2013
Now is the time for the finance organization to step up to the challenges and become a strategic business partner in the deployment of profitability analysis across the enterprise. This requires a fundamental shift—in terms of both vision and execution. Tomorrow’s winners will be the ones that are not content simply to survive this economic onslaught, but work to emerge nimble enough to thrive. Profitability analysis is critical in this context. Read this whitepaper to learn more about profitability analysis and its benefits.
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profitability, analysis, finance, projection, prediction
    
IBM
White Paper Published By: IBM     Published Date: Apr 23, 2013
Profitability analysis is important to all companies. But in times of economic uncertainty, it becomes even more critical because organizations need a comprehensive and forwardlooking view of profitability to ensure that they can remain financially viable, whatever the economic circumstances. For companies to be successful, they need automated systems that enable interactive profitability analysis that can be shared across a broad swath of users. They also need robust, advanced analytics, to provide detailed granular metrics for assessing profitability and measuring performance. IBM offers solutions that can meet those needs.
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profitability, analysis, finance, projection, prediction
    
IBM
White Paper Published By: IBM     Published Date: Apr 23, 2013
When an unpredictable economy brings sudden shifts in revenues, costs, and profits, Software solutions can give Finance the ability to anticipate and adapt. But Finance needs the help of IT. Specifically, Finance needs the help of inspiring IT Managers who can lay out the roadmap that will take Finance from the automation of discrete processes to the broader task of transforming the business to compete successfully in a challenging global economy.
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finance, operations, change management, enterprise, application integration
    
IBM
White Paper Published By: IBM     Published Date: Apr 23, 2013
By identifying and addressing the symptoms of forecasting illness described in this paper, companies can enjoy the benefits of a health forecasting approach, which, along with specific case examples, will be discussed in future white papers within this series.
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forecasting, finance, financial forecasting, health forecasting, performance
    
IBM
White Paper Published By: IBM     Published Date: Apr 23, 2013
Predictable Financial and Operational Performance with Sustainable Compliance
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business analytics, finance, forecasting, predictive analytics, application integration
    
IBM
White Paper Published By: IBM     Published Date: Apr 23, 2013
In this white paper, we review the purposes of traditional planning, budgeting and forecasting, as well as common associated problems. We highlight improvements achieved through rolling forecasts and enumerate important rolling forecast “dos” and “don’ts.”
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change management, rolling forecasts, forecast, enterprise, budgeting
    
IBM
White Paper Published By: IBM     Published Date: Apr 23, 2013
The current business environment is still characterized by skittishness, tenuous demand and sporadic growth. It’s no surprise then, that 60% of CFOs plan to make major changes to critical finance practices and processes, according to the 2010 IBM Global CFO Study. In fact, 70% of CFOs claim to be taking a more prominent role in enterprise decision making beyond the traditional role of finance. Yet many CFOs admit to significant gaps in their ability to deliver on this expanded agenda, particularly in their ability to measure and monitor business performance. The IBM study found that those companies that invest in capabilities to expand their business insight are better able to anticipate and react to the unpredictable external forces affecting the economy.
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dynamic planning, forecasting, financial forecasting, finance, cfo
    
IBM
Webinar Published By: Salesforce.com     Published Date: Apr 19, 2013
Work.com (formerly Rypple) is part of the Salesforce.com family. This social performance management system is most commonly used by organizations looking to improve alignment, performance measurement, and employee motivation.
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salesforce, organization, workforce management, employee performance, goal setting
    
Salesforce.com
Webinar Published By: TIBCO     Published Date: Apr 08, 2013
As the volume of available data increases, and we have new ways of extracting insights from data, it is valuable to take a step back and examine the impact of these insights on integration and company actions. Join us for this webinar and learn how you can use big data in your organization.
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big data, integration, architecture, database, data warehousing
    
TIBCO
White Paper Published By: TIBCO     Published Date: Mar 27, 2013
What are some of the pitfalls you can avoid when augmenting an existing infrastructure to maximize performance, results, and success? Read on.
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integration, infrastrucutre, performance, enterprise, high availability
    
TIBCO
White Paper Published By: SAS     Published Date: Mar 19, 2013
Use drag-and-drop, autocharting and data filtering to understand your data.
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big data, visualization, interactive, data, data visualization
    
SAS
White Paper Published By: SAS     Published Date: Mar 19, 2013
This paper explores the shortcomings of traditional reporting tools and explains how the adoption of advanced business visualization can dramatically improve everyday processes and results.
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big data, visualization, interactive, data, data visualization
    
SAS
White Paper Published By: SAS     Published Date: Mar 19, 2013
Gaining Insights from Your Data Faster than Ever and Sharing the Insights with Others
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big data, visualization, interactive, data, data visualization
    
SAS
White Paper Published By: SAS     Published Date: Mar 19, 2013
From Basics to Big Data with SAS® Visual Analytics
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big data, visualization, interactive, data, data visualization
    
SAS
Case Study Published By: SAS     Published Date: Mar 19, 2013
A Research Report Detailing How Organizations are Using Data Visualization to Succeed with Big Data
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big data, visualization, interactive, data, data visualization
    
SAS
White Paper Published By: Bit9     Published Date: Mar 07, 2013
Download this whitepaper to learn the key aspects of today’s realistic application whitelisting technologies.
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whitelisting, security, application control, cyber attacks, blacklist
    
Bit9
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