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Business Activity Monitoring

Business Activity Monitoring (BAM) is software that aids in monitoring of business processes, as those processes are implemented in computer systems. BAM is an enterprise solution primarily intended to provide a realtime summary of business processes to operations managers and upper management. As such, BAM presents dashboards that contain key performance indicators (KPI) that support root cause analysis and alerts that warn of impending problems.
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White Paper Published By: Brainshark     Published Date: Nov 05, 2013
If it's everyone's job to enable your sales team, it's no one's job. This study highlights the lack of a consistent definition for the sales enablement function, and the importance of this role in organizations today to bridge the disconnect between marketing and sales goals.
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sales enablement, sales training, sales productivity, sales effectiveness, sales revenue
    
Brainshark
White Paper Published By: Brainshark     Published Date: Nov 05, 2013
Breaking through to customers and prospects is harder in the midst of constant competitive messaging. Inside this E-book, you’ll learn about some of the innovative ways companies have used Brainshark’s solutions to identify the hottest prospects, engage customers, better enable their sales teams, and improve their processes.
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sales enablement, sales training, sales productivity, sales effectiveness, sales revenue
    
Brainshark
White Paper Published By: Oracle     Published Date: Nov 01, 2013
In a volatile and hyper-competitive market, delivering exceptional multichannel customer service consistently is essential. But delivering world-class service on tight budgets and to even tighter deadlines is a tough challenge for even the largest organizations. That’s why so many of the world’s most successful organizations choose to deliver customer service in the cloud. This eBook is a short introduction on how IT helps drive value for the business through cloud-based customer service solutions.
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zenithoptimedia, oracle, customer service, the cloud, business benefits
    
Oracle
White Paper Published By: IBM     Published Date: Oct 24, 2013
Read about a four-step program for incorporating risk into your business forecasting and learn to spot traps that can snare the unwary.
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ibm, mastering risk, business forecasting, business analytics, ibm software
    
IBM
Case Study Published By: Mimecast     Published Date: Oct 17, 2013
Macmillan Cancer Support has relied on Mimecast for robust email security backed by a 100% anti-virus and 99% antispam SLA for a number of years. Mimecast’s Email Security solution has solved a spam issue that was seriously affecting Macmillan’s email system performance and creating a significant management burden for the charity’s IT department.
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mimecast, macmillan cancer support, email security solution, banish spam, case study
    
Mimecast
White Paper Published By: IBM     Published Date: Oct 15, 2013
Understanding customer behavior can be as inscrutable as a foreign language unless you use analytics to decipher it.
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ibm enterprise marketing management, emm, predictive analytics, visual exploration, likes and dislikes
    
IBM
White Paper Published By: IBM     Published Date: Oct 15, 2013
Match the Right Message to the Right Customer
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decision process, profitable engagement, enterprise marketing management, emm, marketing process
    
IBM
White Paper Published By: IBM     Published Date: Oct 15, 2013
Connect with Your Connected Customers
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process of delivery, generation c, deliver to right customers, enterprise marketing management, emm
    
IBM
White Paper Published By: IBM     Published Date: Oct 15, 2013
Three steps toward building stronger customer relationships
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social media, social media hype, social media marketing, customer relationships, building relationships
    
IBM
White Paper Published By: IBM     Published Date: Oct 10, 2013
Mini paper and podcast on ALDM with SME Larry Thompson.
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cost and time, excess costs, dissatisfied with cost, business metrics, it management
    
IBM
White Paper Published By: IBM     Published Date: Oct 10, 2013
The IBM Business Continuity Index rates the performance and maturity of business continuity programs. Organizations all over the world completed the survey. In this white paper, learn statistics about the global state of business continuity and where your business may sit on a scale from exposed to mature.
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ibm, business continuity, business exposure, business maturity, exposure and maturity
    
IBM
White Paper Published By: IBM     Published Date: Oct 10, 2013
IBM MobileFirst is designed to enable organizations turn their interactions into an opportunity to drive return on engagement and investment. IBM combines deep industry expertise with mobile, analytics, cloud, social and security technologies. This can help enterprises capture new markets, efficiently extend their businesses to mobile employees, customers and business partners and maintain the integrity of their assets.
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ibm, mobilefirst, business in motion, mobile enterprise, user interactions
    
IBM
White Paper Published By: Webroot UK     Published Date: Sep 25, 2013
PassMark Software® conducted objective performance testing on eight (8) security software products, on Windows 7 Ultimate Edition (64-bit) during January 2014. This report presents our results and findings as a result of performance benchmark testing conducted for these endpoint security products. The aim of this benchmark was to compare the performance impact of Webroot’s SecureAnywhere Business Endpoint Protection product with seven (7) competitor products. Testing was performed on all products using thirteen (13) performance metrics. These performance metrics are as follows.
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webroot, passmark software, webroot security, endpoint protection, performance benchmark
    
Webroot UK
White Paper Published By: GeoTrust     Published Date: Aug 09, 2013
Do you know if you or your customers are being sent phishing emails? Others may be trying to acquire information and by taking the first step to reading this white paper may just help stop any kind of phishing.
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nethawk, geotrust, web security, web threats, ssl
    
GeoTrust
White Paper Published By: GeoTrust     Published Date: Aug 09, 2013
Learn more about typical situations where multiple domain certificates are the ideal solution. After this whitepaper, you'll know how to select the right multi-domain certificate for your needs.
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nethawk, geotrust, web security, web threats, ssl
    
GeoTrust
White Paper Published By: GeoTrust     Published Date: Aug 09, 2013
As use of the Internet has grown, the Web has also become more popular with scammers, identity thieves, and other cybercriminals. Given the number of people who experience or have heard about phishing and other Web-based scams, many Internet users don't feel comfortable sharing their personal details online. Fortunately, there is secure sockets layer (SSL) technology, a standard solution for protecting sensitive information online. But there's more to SSL than just basic safety. Read this guide to learn about what SSL does, how it works, and how it can help build credibility online.
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nethawk, geotrust, web security, web threats, ssl
    
GeoTrust
White Paper Published By: Seamless     Published Date: Jun 18, 2013
HP’s $8 billion write-down. A disappointing IPO from Facebook, Groupon’s famous flameout. These watershed moments have crystallized what we’ve known for a while: Fluff can no longer trump sound operations in terms of a company’s valuation. Organizations must be built on an empirically firm foundation to flourish. And everyone – from investors on Wall Street to customers on Main Street to the SEC– is looking at companies with more scrupulous eyes.
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automation, growth, efficiency, software, process management
    
Seamless
White Paper Published By: Seamless     Published Date: Jun 18, 2013
Whether you have been with your company for 30 years or just completed your first week, chances are pretty high that you are endlessly busy and things never seem to slow down. With so much to wrap your head around and the mindset of not skipping a beat, you likely never had a moment to pause, reevaluate the way things were being done and think to yourself, “What is the real method to this madness here and is there a better, more productive and cost-effective way we could be doing it?
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efficiency, productivity, evaluation, performance, automation
    
Seamless
White Paper Published By: TIBCO     Published Date: May 15, 2013
This paper will discuss the new IT landscape as it relates to the new integration, and argue that the need for a comprehensive integration strategy has never been more urgent. This strategy must not only take new data types into account, but also address the more fundamental issue of agility – because whatever the integration needs of an enterprise may be at the moment, they are certain to change rapidly.
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application integration, mobile, social, cloud, agility
    
TIBCO
Webinar Published By: TIBCO     Published Date: May 15, 2013
According to Forrester, most organizations today are only using 12% of their available data and only 37% of organizations are planning some type of big data technology project. At a time when companies are seeing volume of information increase quickly, it’s time to take a step back and look at the impact of big data. Join Mike Gualtieri, Principal Analyst at Forrester, for this webcast exploring the importance of integration in your big data initiatives. Discover how your ability to operate, make decisions, reduce risks and serve customers is inextricably linked to how well you’re able to handle your big data. Continue on to gain insight into: •3 key big data management activities you need to consider •Technologies you need to create for your big data ecosystem •A multi-dimensional view of the customer is the holy grail of individualization •Overcoming key integration challenges And more!
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big data, integration, architecture, database, data warehousing
    
TIBCO
White Paper Published By: Caristix     Published Date: May 03, 2013
Diagnosoft selected Caristix software and consulting. Consulting work included a hands-on workshop to co-design the interface deployment workflows that Diagnosoft customer engagements would require.
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clinical analytics, interoperability, software, consulting, interface deployment
    
Caristix
White Paper Published By: Red Hat     Published Date: May 01, 2013
A recent IDG Quick Poll reveals that enterprise decision makers understand OpenStack can help them build open-source systems. However, the challenges of deploying OpenStack make the Red Hat portfolio of open and hybrid technologies critical to getting up and running.
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red hat, openstack, open-source architect, infrastructure-as-a-service, cloud computing
    
Red Hat
White Paper Published By: Polycom     Published Date: Apr 30, 2013
Video conferencing is an increasingly important technology to improve employee and partner collaboration, especially for increasingly virtual organizations supporting rising numbers of mobile and home workers. But many companies still struggle to justify their investments in video conferencing, and not to understand potential cost differences among competing solutions - not just hardware and software expenses, but also investments required for bandwidth and operational support. Comparing various video conferencing solutions requires examining deployment models, licensing arrangements, network, hardware, and operational costs for leading video conferencing solution vendors in a variety of scenarios, using real-world data gathered from actual buyers of video conferencing products and services. The result: Significant differences in costs across all areas, especially for varying deployment models.
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total cost, video, video conferencing, collaboration, wireless communications
    
Polycom
White Paper Published By: IBM     Published Date: Apr 29, 2013
This paper addresses the challenges of planning, budgeting and forecasting in a spreadsheet environment and highlights the advantages of using a software solution designed specifically for dynamic planning. The business challenges and drivers are discussed, including organizational and technological best practices to follow. A Planning Software Selection Matrix is included to assist decision makers in selecting the most appropriate planning software for their specific business processes and needs.
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budgeting, planning, forecasting, software, guide
    
IBM
White Paper Published By: IBM     Published Date: Apr 29, 2013
This paper will help you understand the value of an FCOE and show you how one might work in your organization.
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finance, fpm, financial performance management, finance center of excellence, fcoe
    
IBM
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