tech savvy

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Published By: WayUp     Published Date: Feb 09, 2016
We all know it’s taking longer and becoming more costly to land key talent as unemployment remains low and voluntary turnover increases. Several other factors — retiring baby boomers, the need for technology savvy workers, and companies’ increasing demand for new employees — are all creating one of the most urgent talent landscapes in more than a decade.
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wayup, college, technology, hiring, talent, reducing cost, human resources
    
WayUp
Published By: Sage     Published Date: Mar 18, 2019
Customer demand, competition and the way you do business is changing fast. Small business owners who commit to technology are better positioned to thrive.
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Sage
Published By: CA Technologies     Published Date: Feb 13, 2015
Today’s challenging and hyper-competitive business environment offers CIOs a unique opportunity to assume an expanded role as a strategic technology expert collaborating with the business toward greater success, more revenue and happier customers. It’s in IT’s hands at the moment, but the window of opportunity is closing as lines of business get tech-savvy, spending more of their budgets on IT projects and re-examining the role that IT plays in advising them. IT can either define a new role for itself which embraces this change, or ignore it and risk becoming increasingly irrelevant to the business.
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business environment, strategic environment, collaboration, customer service, it roles
    
CA Technologies
Published By: Comcast Business     Published Date: Mar 24, 2015
Hotels and the travelers who frequent them bear little resemblance to their counterparts from just a few years ago. The explosion of new technologies has allowed hotels to change the way they operate and has made the average traveler more techsavvy and connected than ever. Mobile devices are driving this innovation. Not only have mobile devices changed how people interact with each other, they also have changed how people expect businesses to engage with them. According to SmartBrief, 40 percent of hotel guests carry three or more mobile devices. And with global mobile data traffic growing 30 percent every year according to Cisco, there will be an estimated 4.9 billion mobile users by 2018. When these mobile users travel, will they choose your hotel? Only if you have the mobile amenities they demand. In this white paper, we will review three mobile trends that every hotelier should address, and we’ll offer recommendations on how to best address them.
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travel, hotel technology, mobile devices, mobile trends, hospitality, networking, it management, wireless, best practices
    
Comcast Business
Published By: Monetate     Published Date: Jul 05, 2018
According to The Forrester Wave™: Experience Optimization Platforms, Q2 2018 report, as enterprises continue to consolidate online testing, behavioral targeting and recommendations practices, Experience Optimization Platform (EOP) Providers have been differentiating their services in two key areas: the ability to execute tests across digital channels, and sophistication of behavioral targeting and recommendation techniques. This report assesses the current offering, strategy, and market presence of eight EOP providers, including Monetate. In the report you’ll learn: • Three core capabilities Forrester considers requirements for savvy optimization. • EOP evaluation strategies you can use to evaluate your current vendor (or select a new one) • Criteria that Forrester used to determine Monetate as a “Strong Performer”
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Monetate
Published By: Betterment     Published Date: Sep 12, 2018
The gig economy is built on a tech-savvy workforce, but they’re behind the curve when it comes to using technology to save or invest — especially for retirement.
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Betterment
Published By: Aternity     Published Date: Jul 20, 2012
Forrester Research projects that by 2016, 350 million employees will have smartphones, prompting businesses to drastically increase spending on mobile projects to meet the flexibility demands of increasingly tech-savvy employees. This exclusive resource describes how businesses can support mobile technologies from virtual desktops to application development with comprehensive end-user experience (EUE) management tools. Find out how this platform proactively detects performance and availability issues to help IT professionals troubleshoot and improve application performance for end-users.
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technology, mobile, management tools, end-user experience, eue, application performance, smartphones, mobile workers
    
Aternity
Published By: MuleSoft     Published Date: Oct 13, 2015
It’s in a retail business’ best interest to develop an omnichannel strategy; customers who engage in multiple channels spend up to 30% more than single channel customers and tend to be powerful advocates for the business. Building these strategies is a process that businesses embark upon, and that process can be made easier through MuleSoft's approach to enterprise integration, API-led connectivity. In this whitepaper, we’ll discuss the omnichannel journey and how integrating and exposing valuable data can put retailers in a competitive position to win over the tech savvy customer.
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retail business, omnichannel retailing, multiple channels, connectivity, integration, single channel customers, enterprise applications
    
MuleSoft
Published By: Interactive Intelligence     Published Date: Dec 02, 2010
How a contact center deploys and manages eServices - non-voice interaction channels such as email, chat, SMS and social media - is the key to offering electronic services that attract modern tech-savvy customers. Learn about eServices best practices from Sheila McGee-Smith, founder of McGee-Smith Analytics, and Tim Passios, Director of Solutions Marketing at Interactive Intelligence, and how three diverse companies successfully utilize eServices to their advantage.
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interactive intelligence, sms, media channel, short message service, wireless, mobile communications, gsm, social media, wireless communications, wireless messaging
    
Interactive Intelligence
Published By: Lexmark     Published Date: May 28, 2014
This UBM Tech white paper provides the top 10 reasons why savvy enterprises need smart MFPs.
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lexmark, mfps, multifunction products, smfps, top ten reasons, content management system, document management, information management, records management
    
Lexmark
Published By: ttec     Published Date: Jul 24, 2019
In an age of tech-savvy customers and self-service channels, do companies still need to invest in contact centers and staff to provide support? The answer is, yes. READ THIS PAPER TO: Examine the strategic role of the contact center to deliver differentiated customer experiences while driving increased revenues and cost savings. Learn essential strategies for promoting associate productivity and satisfaction. Leverage cross-sell and up-sell opportunities that benefit the customer. Share lessons learned from EnergyAustralia’s experience.
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ttec
Published By: Cisco     Published Date: Dec 27, 2017
New disruptive digital technologies are changing the face of workplace as well as worker expectations. The rapidly evolving 21st-century workforce is becoming increasingly mobile, contract-based, and technology savvy. Corporate real estate, IT, and HR leaders need to improve their work environments to suit these evolving needs, or they risk losing their employees to competition. This paper: • Discusses why your employees are disengaged • Discusses the six trends that will dominate the workforce of the future • Describes how Cisco® Workforce Experience solutions can help enable these rich workforce experiences
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Cisco
Published By: Sage People     Published Date: Jan 26, 2018
Do you know your people as well as you know your customers? Your people’s expectations and the way they work is changing. Employees are more diverse, mobile and technologically-savvy than ever before. HR processes are changing from focusing on transactions to knowing and engaging people. Just as sales and marketing teams use data to develop actionable and informed insights about their customers, you need to do the same in HR to know your people. Everything, from attracting and keeping the best talent, to creating better workplace experiences and increasing employee engagement and productivity, depends on smarter decisions. These in turn rely on more actionable insights. These are only possible through accurate HR data and analytics. They are vital to address the people challenges you face, so you can make smarter decisions.
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Sage People
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