software service

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Published By: Jonas Construction Software     Published Date: Oct 25, 2011
Founded in 1990, Jonas Construction Software is a leading provider of fully integrated software solutions to the North American construction and service contractor markets. Jonas Software focuses on integration, flexibility, people and innovation. Read the whitepaper to learn more about the fascinating software company.
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Jonas Construction Software
Published By: Quocirca     Published Date: Feb 05, 2007
Service-Oriented Architecture (SOA) provides a foundation to achieve software reuse. A key part of the SOA value proposition is the benefits realized from software reuse. Learn more in this new white paper from Quocirca.
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best practices, enterprise software, return on investment, roi, service oriented architecture, service-oriented architecture, soa, quocirca
    
Quocirca
Published By: Juniper Networks     Published Date: Aug 10, 2017
In today’s business and IT landscape, the network is no longer simply a basic IT function. It is an essential business asset. The ability of your network users—whether they be employees, customers, or partners—to have fast, real-time access to online resources is directly correlated to financial success.
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software as a service, platform as a service, infrastructure, cloud service provider, virtual data center, sdsn
    
Juniper Networks
Published By: CA Technologies     Published Date: Aug 21, 2017
Agile Softwareentwicklung ist keine Modeerscheinung bzw. keine Nischenmethode mehr, und sie ist auch nicht nur für Start-ups relevant: Sie ist eine Voraussetzung für jede moderne und anpassungsfähige Softwareentwicklungsabteilung. Ohne die Einführung agiler Praktiken kann es Ihrem Unternehmen Probleme bereiten, mit Kundenverpflichtungen Schritt zu halten, im Wettbewerb zu bestehen und eine Roadmap für strategische Innovationen zu erstellen. Ein bewährtes Framework für die agile Transformation, das Services und Tools umfasst, kann Ihre Produktivität und Ihre Geschwindigkeit jedoch steigern und Ihr Wachstum unterstützen.
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CA Technologies
Published By: Polycom     Published Date: Oct 17, 2016
Software video infrastructure, video as a service and innovative form factors are reshaping video collaboration. We review eight vendors with the necessary reach, scale and interoperability for the global enterprise market so that IT infrastructure and operations leaders can make an informed choice. Download to learn more.
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Polycom
Published By: Cisco Umbrella EMEA     Published Date: Aug 08, 2019
"Cisco has been named in the first ever Gartner ‘Voice of the Customer’ report for the Secure Web Gateways (SWG) market for Cisco Umbrella. Gartner Peer Insights is a peer review and ratings platform designed for enterprise software and services decision makers. This document synthesizes Gartner Peer Insights’ content in the SWG market for 2018. Gartner states that ""this peer perspective along with the individual detailed reviews, is complementary to expert research and should play a key role in the customer buying process."" This report includes: - SWG Peer Reviews and Ratings - Vendor comparisons - Reviewer demographic"
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Cisco Umbrella EMEA
Published By: Zendesk     Published Date: Jan 19, 2018
The future is unknown and the unknown can be both exciting and frightening. Thankfully, we believe Gartner’s new report, “Predicts 2018: CRM and Customer Experience”, can help prepare your business for the evolving world of CRM and the customer experience. According to Gartner, “By 2020, the CRM application software market will overtake the data management market, thus becoming the largest of all software markets.” With this in mind, it’s important for application leaders to take action to avoid losing out. Learn how you can plan your customer service organization more strategically and maximize your business' efforts.
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customer support software, customer service tool, customer relationship, multichannel support tool, customer support vendor evaluation, knowledge base management, help desk software, help desk portal, help center, ticketing system, support ticketing, customer support agent
    
Zendesk
Published By: ServiceNow     Published Date: Oct 11, 2017
For years, companies have used CRM as the software of choice to manage customer engagement and information, in an attempt to deliver a great customer experience. Managing the front end of the engagement process is important. However, delivering proactive customer service – that prevents and resolves issues – requires much more than that. At ServiceNow, we believe that it is time to rethink the fundamentals of CRM and customer service and we invite you to explore the new strategies, processes, and technology presented in this toolkit. Doing so will enable your customer service teams to connect seamlessly with other departments and deliver the effortless and proactive service experience your customers expect. We hope you find the collection of research reports and whitepapers valuable.
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ServiceNow
Published By: Zendesk     Published Date: Jun 26, 2018
In the global market for customer service software, Zendesk is once again recognized as a leader in the 2018 Gartner Magic Quadrant for the CRM Customer Engagement Center. Every year, Gartner conducts a thorough analysis of service providers in the customer service and support application space. We believe the Gartner Magic Quadrant for the CRM Customer Engagement Center report provides valuable information for business leaders who seek technology solutions for interacting and engaging with their customers. Zendesk can again be found in the 2018 report’s Leader quadrant, which we consider a reflection of the success of our 125,000 customers, including enterprise clients like Airbnb, Tesco, and the University of Tennessee. The past year alone has included a number of significant milestones for us, including the release of AI-enhanced features for self-service and surpassing $500 million run rate in revenue. As our customer base continues to grow, we strive to be a dynamic vendor for bus
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Zendesk
Published By: Zendesk     Published Date: Jun 29, 2018
In the global market for customer service software, Zendesk is once again recognized as a leader in the 2018 Gartner Magic Quadrant for the CRM Customer Engagement Center. Every year, Gartner conducts a thorough analysis of service providers in the customer service and support application space. We believe the Gartner Magic Quadrant for the CRM Customer Engagement Center report provides valuable information for business leaders who seek technology solutions for interacting and engaging with their customers. Zendesk can again be found in the 2018 report’s Leader quadrant, which we consider a reflection of the success of our 125,000 customers, including enterprise clients like Airbnb, Tesco, and the University of Tennessee. The past year alone has included a number of significant milestones for us, including the release of AI-enhanced features for self-service and surpassing $500 million run rate in revenue. As our customer base continues to grow, we strive to be a dynamic vendor for bus
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Zendesk
Published By: IBM     Published Date: Jul 17, 2018
As of May 25, 2018, organizations around the world—not just those based in the EU—need to be prepared to meet the requirements outlined within the EU General Data Protection Regulation (GDPR). Those requirements apply to any organization doing business with any of the more than 700 million EU residents, whether or not it has a physical presence in the EU. IBM® Security can help your organization secure and protect personal data with a holistic GDPR-focused Framework that includes software, services and GDPR-specific tools. With deep industry expertise, established delivery models and key insights gained from helping organizations like yours navigate complex regulatory environments, IBM is well positioned to help you assess your needs, identify your challenges and get your GDPR program up and running
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IBM
Published By: Group M_IBM Q418     Published Date: Sep 25, 2018
As of May 25, 2018, organizations around the world—not just those based in the EU—need to be prepared to meet the requirements outlined within the EU General Data Protection Regulation (GDPR). Those requirements apply to any organization doing business with any of the more than 700 million EU residents, whether or not it has a physical presence in the EU. IBM® Security can help your organization secure and protect personal data with a holistic GDPR-focused Framework that includes software, services and GDPR-specific tools. With deep industry expertise, established delivery models and key insights gained from helping organizations like yours navigate complex regulatory environments, IBM is well positioned to help you assess your needs, identify your challenges and get your GDPR program up and running.
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Group M_IBM Q418
Published By: Genesys     Published Date: May 07, 2009
This white paper provides insights on the key attributes of SIP for customer service; how businesses can prosper with adoption of SIP; and flexible deployment strategies for migrating from TDM to VoIP. In addition, this paper will look at the available software, including relatively new arrivals such as unified communications, which can enhance a distributed customer sales and service strategy. Learn more today!
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genesys, virtualization, ip migration, voip, sip, session initial protocol, voice over ip, customer service, ip network, data center, unified communications, internet engineering task force’s, ietf’s, enterprise applications, data center design and management
    
Genesys
Published By: Cisco     Published Date: Jan 04, 2016
Software-defined Networking (SDN) im WAN bietet die Möglichkeit, durch höhere Betriebseffizienz, schnellere Erstellung von Services sowie differenzierte und personalisierte Netzwerk-Services die Kosten zu senken
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cisco, virtualization, sdn, wan, cloud, networking, it management, wireless
    
Cisco
Published By: Cenzic     Published Date: Nov 11, 2008
Cenzic’s ClickToSecure ARC product is a certified PCI Scanner Vendor by the PCI Security Standards Council (certificate number 4192-01-01). This Software as a Service (SaaS) offering requires no software to install and provides your company with thorough reports via the Web that reveals security and compliance issues, remediation recommendations, and methods for process improvement. By using Cenzic, PCI compliance now just becomes one reporting feature among many in your arsenal of tools for managing application vulnerability.
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cenzic, pci compliance, security, compliance
    
Cenzic
Published By: Oracle     Published Date: Feb 28, 2012
In 7 simple steps, eBusiness professionals can boost sales and customer satisfaction while reducing customer service costs by delivering the right information and service to the right customer at the right time. Find out how!
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on demand, oracle on demand, instant gratification, crm, customer relationship management, deployment, saas, software-as-service, software-as-a-service, pms, product management
    
Oracle
Published By: KACE     Published Date: Nov 14, 2006
This paper explores how Appliance-based Software Delivery (AbSD) provides a better alternative to both software and Software as a Service (SaaS).
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appliance, network security, saas, absd, hosted model, on-demand model, software development, value-add, value-added, security appliance, kace, it management, enterprise applications, platforms, best practices, ebusiness, enterprise software, web services, content delivery, information management
    
KACE
Published By: AWS     Published Date: Jul 24, 2019
Respond to customer feedback faster Organizations are demanding greater flexibility from the software they use. Yet, most line-of-business applications are built on top of rigid commercial databases that make them difficult and expensive to deploy. By building applications on top of Amazon Aurora, a cost-effective database solution from Amazon Web Services (AWS), independent software vendors (ISVs) can get away from commercial databases and the hassles they create for end customers. In this webinar, AWS Partner Network (APN) Premier Consulting Partner Onica will show you how to leverage Amazon Aurora to make it easier for customers to operate your software, in turn increasing sales. You will also learn how to leverage the breadth and depth of AWS services to improve developer productivity and become more responsive to customer feedback as a result.
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AWS
Published By: Jonas Construction Software     Published Date: Jan 09, 2012
Read about how an East Coast HVAC contractor chose Jonas Construction Software to unify their commercial and residential operations and automate service management.
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jonas software, hvac, operations, service management, residentital, commercial, automation
    
Jonas Construction Software
Published By: Jonas Construction Software     Published Date: Jan 10, 2012
Read about how an East Coast HVAC contractor chose Jonas Construction Software to unify their commercial and residential operations and automate service management.
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jonas software, hvac, operations, service management, residentital, commercial, automation
    
Jonas Construction Software
Published By: BMC Software     Published Date: Jun 25, 2013
Enterprise users today are busier than ever and have grown accustomed to convenience and simplicity when they use technology in their personal lives. To stay productive at work, they demand faster, easier access to IT services, no matter where they are. BMC Software is meeting the changing demands of service delivery with a new approach to IT self-service. MyIT lets you give them everything they need — all from one simple, intuitive app. Imagine a world where users help themselves and you spent less time on trouble tickets and more time on strategic IT initiatives. No need to imagine, this world exists. Try MyIT today!
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enterprise, technology, it services, self-service, technology, software, strategy, it management, knowledge management, enterprise applications
    
BMC Software
Published By: Dell EMC     Published Date: Dec 01, 2017
A common misconception about hyperconverged infrastructure (HCI) is that because data services are software-defined, the hardware doesn’t matter. It’s easy to see why—the software driving HCI solutions such as the Dell EMC XC Series (in this case, Nutanix software) is exceptional. It efficiently manages data and communications across a cluster of nodes and storage tiers, keeping the cluster and virtual machines (VMs) up and running, delivering optimal performance and availability. Software-defined infrastructure is changing the way data services are delivered, making companies more efficient and agile, and reducing costs. Download the study to learn more about the latest trends. Intel Inside®. New Possibilities Outside.
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Dell EMC
Published By: IBM     Published Date: Sep 10, 2013
This white paper will discuss how big data analytics, coupled with the right facilities and asset management software, can provide next-generation opportunities to improve facilities and asset management processes and reutnrs. It will examine how different organizations successfully use big data generated by their facilities and assets to help increase revenue, power operational efficiency, ensure service availability and mitigate risk. Most importantly, this white paper will reveal how your organization can leverage big data analytics to achieve similar benefits and transform the management of your organization's facilities and assets-and ultimately, your business.
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big data, smarter infrastructures, big data, ibm, power operational, leverage big data, analytics, harnessing the power of data, security, enterprise applications, data management
    
IBM
Published By: Dell EMC     Published Date: Aug 17, 2017
The migration from a traditional enterprise IT infrastructure architecture with separate servers, separate traditional SAN, and separate hyperscale public cloud to an integrated hyperconverged architecture including Server SAN and an integrated hybrid cloud is a profound change. Wikibon explores the premise that the migration is justified, and the optimum hybrid cloud strategy is to use the same architecture and software for both the on-premises True Private Cloud and the public cloud services. Wikibon uses the term “True Hybrid Cloud” to describe this approach.
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hyper-converged infrastructure, hci, it infrastructure, vmware environment, it performance
    
Dell EMC
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