virtual support

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Published By: Commvault ABM Oct     Published Date: Jul 17, 2019
Your goal is high availability for the applications, databases, virtual machines (VMs), servers, and data that run your business. When access is lost or interrupted, recovery speed is critical, and must be measured in minutes and seconds, not hours of days. And if your backup and recovery strategy includes point solutions with limited coverage, legacy approaches that don't support today's modern technologies, or manual proc cesses that are time-consuming and complex, you may not be ready when disaster strikes.
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Commvault ABM Oct
Published By: Citrix Systems     Published Date: Jun 04, 2019
Help your teams be even more productive. By giving them a secure, reliable connection with high-definition access to the apps and data they need, they'll be able to keep projects moving forward seamlessly — even across low bandwidth or high-latency networks. What's more, IT will be able to manage it all efficiently. Download our white paper. You'll discover how Citrix Workspace offers a high-definition (HDX) virtualized experience that rivals that of a local PC, and: Decreases your demand for bandwidth Increases your user density per hosting server Supports voice, video, and display—even 3D professional graphics!
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Citrix Systems
Published By: AWS     Published Date: Jun 03, 2019
Background Businesses are often challenged with the complexities of protecting their physical, virtual, and cloud workloads while also meeting their part of the Amazon Web Services (AWS) Shared Responsibility Model. IT security leaders are inundated with too many security tools that aren’t built for their specific environments. Additionally, these responsibilities often entail large amounts of manual processes and people to administer them. As such, there is a need for a solution that provides a secure environment for you to transact your business without slowing you down. Trend Micro™ Deep Security™ is optimized to support the broadest set of platforms and environments (on-premises, virtual, on AWS, or containers) while delivering multiple threat defense techniques to help DevOps teams rapidly detect security incidents, fulfill compliance requirements, and securely deploy containers.
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AWS
Published By: AWS     Published Date: Jun 03, 2019
Background Businesses are often challenged with the complexities of protecting their physical, virtual, and cloud workloads while also meeting their part of the Amazon Web Services (AWS) Shared Responsibility Model. IT security leaders are inundated with too many security tools that aren’t built for their specific environments. Additionally, these responsibilities often entail large amounts of manual processes and people to administer them. As such, there is a need for a solution that provides a secure environment for you to transact your business without slowing you down. Trend Micro™ Deep Security™ is optimized to support the broadest set of platforms and environments (on-premises, virtual, on AWS, or containers) while delivering multiple threat defense techniques to help DevOps teams rapidly detect security incidents, fulfill compliance requirements, and securely deploy containers.
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AWS
Published By: AWS     Published Date: Jun 03, 2019
Background Businesses are often challenged with the complexities of protecting their physical, virtual, and cloud workloads while also meeting their part of the Amazon Web Services (AWS) Shared Responsibility Model. IT security leaders are inundated with too many security tools that aren’t built for their specific environments. Additionally, these responsibilities often entail large amounts of manual processes and people to administer them. As such, there is a need for a solution that provides a secure environment for you to transact your business without slowing you down. Trend Micro™ Deep Security™ is optimized to support the broadest set of platforms and environments (on-premises, virtual, on AWS, or containers) while delivering multiple threat defense techniques to help DevOps teams rapidly detect security incidents, fulfill compliance requirements, and securely deploy containers.
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AWS
Published By: Larsen & Toubro Infotech(LTI)     Published Date: May 30, 2019
Leading technology consulting company had 3-6 days Average TAT to resolve the tickets thereby having poor customer experience. LTI’s AI Solution helped in implementing Virtual Assistant Chatbot which was very well integrated with backend systems and enterprise systems to solve the challenges. Benefits i. 30% activities moved to Virtual Bots ii. L1 Support available “Always On” Model Download full case study.
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Larsen & Toubro Infotech(LTI)
Published By: Red Hat     Published Date: Mar 28, 2019
Digital business brings to mind innovative technologies: mobile devices, intelligent sensors, wearable devices, virtual reality, chatbots, blockchain, machine learning, and other technology. For some, it also reflects the rapid rise of new digitally native businesses that have disrupted traditional business models and destabilized established companies and industry sectors. For the majority of organizations, digital business means pivoting to a culture of organizational agility, where the rapid pace of demand can only be satisfied by faster and more flexible development and delivery models. As most organizations do not have the luxury of completely rebuilding their technology foundation or immediately adopting new practices and mindsets, they are embracing gradual yet fundamental shifts in culture, processes, and technology to support greater velocity and agility.
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Red Hat
Published By: Larsen & Toubro Infotech(LTI)     Published Date: Mar 28, 2019
Leading technology consulting company had 3-6 days average TAT to resolve the tickets thereby having poor customer experience. LTI’s AI Solution helped in implementing Virtual Assistant Chatbot which was very well integrated with backend systems and enterprise systems to solve the challenges. Download complete case study.
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Larsen & Toubro Infotech(LTI)
Published By: Spectrum Enterprise     Published Date: Mar 22, 2019
Mirazon improves service delivery and customer experience for cloud and virtualization services supported with fiber Internet. A scalable cost model provides the flexibility to serve clients large and small. Mirazon also provides faster response and problem resolution for off-site client backup and managed service solutions, and uses reliable, high-network quality Unified Communications applications to improve customer collaboration.
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Spectrum Enterprise
Published By: Group M_IBM Q119     Published Date: Mar 05, 2019
The Aspera FASP high speed transport platform is enabled to provide high-performance secure WAN transport of files, directories, and other large data sets to, from and between a number of leading third-party cloud storage platforms. The implementation is an enhanced transport stack and virtual file system layer in the Aspera server software that allows for direct-to-object-storage transfer over the WAN using the FASP protocol and the native I/O capabilities of the particular third-party file system. The stack is available in all generally available Aspera server software products and supports interoperable transfer with all generally available Aspera client software
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Group M_IBM Q119
Published By: Spectrum Enterprise     Published Date: Mar 01, 2019
The scalability of its EP-LAN lets MMC Corp seize new opportunities without adding infrastructure. For example, Scales and Trusler are looking at virtual desktops or virtual desktop image [VDI] files for some offices and even job sites. “We’ll probably have to scale some bandwidth internally for that,” Trusler notes, “but if we do the VDI internally or we do it with an external third party, it doesn’t really matter… because we can get them on that EP-LAN network and we can get the bandwidth that we need… quickly.” EP-LAN is scalable. In most cases, adding additional services at a specific customer location can easily be turned up by Spectrum Enterprise remotely. Choosing a fiber EP-LAN over MPLS not only met the challenge to connect MMC Corp locations: it created an IT platform that continues to scale to support rapid expansion and innovation.
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Spectrum Enterprise
Published By: Citrix Systems     Published Date: Feb 14, 2019
"Help your teams be even more productive. By giving them a secure, reliable connection with high-definition access to the apps and data they need, they'll be able to keep projects moving forward seamlessly — even across low bandwidth or high-latency networks. What's more, IT will be able to manage it all efficiently. Download our white paper. You'll discover how Citrix Workspace offers a high-definition (HDX) virtualized experience that rivals that of a local PC, and: - Decreases your demand for bandwidth - Increases your user density per hosting server - Supports voice, video, and display—even 3D professional graphics!"
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Citrix Systems
Published By: TIBCO Software GmbH     Published Date: Jan 15, 2019
Enterprises use data virtualization software such as TIBCO® Data Virtualization to reduce data bottlenecks so more insights can be delivered for better business outcomes. For developers, data virtualization allows applications to access and use data without needing to know its technical details, such as how it is formatted or where it is physically located. For developers, data virtualization helps rapidly create reusable data services that access and transform data and deliver data analytics with even heavylifting reads completed quickly, securely, and with high performance. These data services can then be coalesced into a common data layer that can support a wide range of analytic and applications use cases. Data engineers and analytics development teams are big data virtualization users, with Gartner predicting over 50% of these teams adopting the technology by 202
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TIBCO Software GmbH
Published By: Cisco and NVIDIA Corporation     Published Date: Jan 09, 2019
We deliver the power you need to give your users an uncompromised experience and the flexibility to tailor a solution to your needs and budget. Delivering virtual desktops on Cisco HyperFlex systems makes your job easier while also enabling you to provide excellent support to your users now and into the future. It’s time to plan your transition to Windows 10. Cisco HyperFlex systems with NVIDIA GRID and VDI is your solution.
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Cisco and NVIDIA Corporation
Published By: BMC ASEAN     Published Date: Dec 18, 2018
Today’s IT environments are so dynamic and complex that traditional manual administration makes it virtually impossible to keep pace with changing business opportunities and challenges, such as scaling to support new applications and users. Manual administration is not just unsustainable—it’s dangerous. Delays in responding to security threats and compliance issues can have devastating effects: • Security breaches • Failed audits • Financial losses • Loss of customers and reputation • Other serious business consequences To sustain a high level of security and compliance, IT teams must implement a comprehensive, aggressive automation strategy that establishes and tracks key performance indicators. Automation helps to optimize resources, increase efficiencies, lower costs and improve quality of service. This white paper describes principles and best practices for implementing automation as a strategic asset in the ongoing effort to achieve security and compliance excellence in a dynamic
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BMC ASEAN
Published By: VMware     Published Date: Dec 10, 2018
As agencies continue to modernize data center infrastructure to meet evolving mission needs and technologies, they are turning to agile software and cloud solutions. One such solution is hyper-converged infrastructure (HCI), a melding of virtual compute, storage, and networking capabilities supported by commodity hardware. With data and applications growing exponentially along with the need for more storage capacity and flexibility, HCI helps offset the rising demands placed on government IT infrastructure. HCI also provides a foundation for hybrid cloud, helping agencies permanently move applications and workloads into public cloud and away from the data center.
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VMware
Published By: PGi     Published Date: Oct 01, 2018
You wouldn’t hold a critical investor call, customer event or shareholder’s meeting in your office bullpen. So why would you host an important virtual event on a platform intended to support small-group collaboration and teamwork? Frost & Sullivan research shows that two-thirds of companies use web conferencing on a regular basis for project collaboration. We also know that more and more of them are turning to the same solutions to host webinars for critical internal and external events. While web conferencing solutions can be used to support large-group or strategically important meetings, webinar technology is designed specifically for that purpose and will almost always deliver a better experience and a higher return on investment. Webinar tools deliver a wealth of features to help companies gain better insights into attendee sentiment for better investor relations, employee and customer experience, and lead generation and qualification: • Integrated video draws higher levels of int
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PGi
Published By: TIBCO Software     Published Date: Aug 13, 2018
Big data has raised the bar for data virtualization products. To keep pace, TIBCO® Data Virtualization added a massively parallel processing engine that supports big-data scale workloads. Read this whitepaper to learn how it works.
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TIBCO Software
Published By: Dell and VMWare     Published Date: Jul 24, 2018
A new 14th generation Dell EMC PowerEdge R740xd server equipped with NVIDIA Tesla M10 GPUs and powered by Intel Xeon Scalable processors delivered high-density graphics acceleration in a virtual enterprise environment As more users move to modern, graphics-intensive Microsoft® Windows® 10 environments, companies using a virtual desktop infrastructure (VDI) need increasingly robust server resources to support them. Your company should strive to get the most from each server and maximize datacenter space while providing an excellent end-user experience.
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Dell and VMWare
Published By: IBM     Published Date: Jun 25, 2018
Recognizing the shift to a subscription business model required real-time customer support, Autodesk turned to IBM technology to enhance its customer experience. Using Watson Assistant, Autodesk developed a virtual agent to interact with customers, applying natural language processing (NLP) and deep learning techniques to recognize and extract the intent, context and meaning behind inquiries. Quickly resolving easy customer concerns, Watson Assistant is supporting 100,000 conversations per month, with response times 99% faster than before and leading to a 10-point increase in customer satisfaction levels for Autodesk. Find out how Watson Assistant can accelerate your customer support experience. Click here to find out more about how embedding IBM technologies can accelerate your solutions’ time to market.
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IBM
Published By: Infosys     Published Date: May 21, 2018
For our client, developing multiple digital assets and campaigns across geographies to mirror their offline strategy was a complex task. The lack of an agile digital platform further aggravated their problem. As a large pharmaceutical company with operations in virtually every country in the world, and a portfolio of well-known brands, our client had to develop and maintain several websites and digital assets to support regional launches and campaigns. However, each one was treated as a separate project which raised several challenges.
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digital, agility, assets, campaigns, offline, brands
    
Infosys
Published By: Amazon Web Services     Published Date: Apr 27, 2018
One of the value propositions of an Internet of Things (IoT) strategy is the ability to provide insight that was previously invisible to the business. But before a business can develop a strategy for IoT, it needs a platform that meets the foundational principles of an IoT solution. Amazon Web Services (AWS) believes in some basic freedoms that are driving organizational and economic benefits of the cloud into businesses. These freedoms are why more than a million customers already use the AWS platform to support virtually any cloud workload. These freedoms are also why AWS is proving itself as the primary catalyst to any Internet of Things strategy across commercial, consumer, and industrial solutions. This paper outlines core tenets that should be considered when developing an IoT strategy, the benefits of AWS in that strategy and how the AWS cloud platform can be the critical component supporting those core tenets.
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Amazon Web Services
Published By: Hewlett Packard Enterprise     Published Date: Mar 26, 2018
Today’s data centers are expected to deploy, manage, and report on different tiers of business applications, databases, virtual workloads, home directories, and file sharing simultaneously. They also need to co-locate multiple systems while sharing power and energy. This is true for large as well as small environments. The trend in modern IT is to consolidate as much as possible to minimize cost and maximize efficiency of data centers and branch offices. HPE 3PAR StoreServ is highly efficient, flash-optimized storage engineered for the true convergence of block, file, and object access to help consolidate diverse workloads efficiently. HPE 3PAR OS and converged controllers incorporate multiprotocol support into the heart of the system architecture
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Hewlett Packard Enterprise
Published By: Dell EMC & Intel     Published Date: Mar 16, 2018
A fundamental people-process-technology transformation enables businesses to remain competitive in today’s innovation economy. Initiatives such as advanced security, fraud detection services, connected consumer Internet of Things (IoT) devices, augmented or virtual reality experience, machine and deep learning, and cognitively enabled applications drive superior business outcomes such as predictive marketing and maintenance. Superior business outcomes require businesses to consider IT a core competency. For IT, an agile, elastic, and scalable IT infrastructure forms the crucial underpinning for a superior service delivery model. The more up to date the infrastructure, the more capable it is of supporting the scale and complexity of a changing application landscape. Current-generation applications must be supplemented and eventually supplanted with next-generation (also known as cloud-native) applications — each with very different infrastructure requirements. Keeping infrastructure up
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Dell EMC & Intel
Published By: AstuteIT_ABM_EMEA     Published Date: Feb 28, 2018
In modernen Unternehmen ist es üblich, dass Unternehmen über 80 % ihrer Workloads in einer virtuellen Infrastruktur bereitstellen, die Hunderte bis Hunderttausende virtuelle Maschinen umfassen kann. Während IT-Unternehmen und Produktionsteams beträchtliche Vorteile durch die Virtualisierung erzielt haben, bringt diese jedoch auch erhebliche Komplexität und Unsicherheit bei der Sicherung wichtiger Daten mit sich. Die Bereitstellung mehrerer Einzelprodukte zur Datensicherung verursacht Probleme bei der Interoperabilität, was zu Lücken bei der Datensicherung, Nichteinhaltung von Recovery Time Objectives und Recovery Point Objectives sowie zusätzlichen Gemeinkosten für Support und Wartung führen kann.
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netbackup, microsoft, herausholen, plattform, astute
    
AstuteIT_ABM_EMEA
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