skills

Results 1 - 25 of 440Sort Results By: Published Date | Title | Company Name
Published By: IBM APAC     Published Date: Jun 24, 2019
Every organization strives for more cyber resilience. The Ponemon Institute’s fourth annual study on “The Cyber Resilient Organization” uncovered that there is a set of habits or practices that the most cyber resilient organizations undertake to achieve greater states of cyber resilience. Download this report to review the key findings; including: • The impact of the skills gap • How complexity can be the enemy of cyber resilience • Lessons learned from high achieving cyber resilient organisations • The importance of incorporating the privacy function in your strategy. Join the IBM Security online community to learn from the shared knowledge and experiences of your peers and IBM Cyber Elites to tackle complex business problems.
Tags : 
    
IBM APAC
Published By: Gigamon     Published Date: Jun 21, 2019
In spite of increasing cybersecurity budgets, organizations are dealing with a worsening skills shortage, obstacles to threat hunting, and ongoing cyberattacks. Download the “2019 Cyberthreat Defense Report” now to learn how IT security pros plan to address these challenges. You’ll learn how to deal with inevitable cyberattacks, eliminate network blind spots and increase the signal-to-noise ratio. Learn more about how IT security pros perceive cyberthreats and plan to defend against them. Download now!
Tags : 
    
Gigamon
Published By: Genesys     Published Date: Jun 19, 2019
Contact centers often pool agents into large groups of generalists to distribute work evenly. Skills-based routing takes this a step further with specialized groups. But neither approach scales properly to identify all opportunities and drive business outcomes on each interaction. Predictive routing uses artificial intelligence (AI) and machine learning to create balance—meeting targets and giving customers a personalized experience. Read Demystifying AI: Creating an AI partnership that maximizes business results to learn how predictive routing systematically: Evaluates historical and real-time data to make predictions; Makes the best customer-agent match to drive desired outcomes; Keeps agents engaged and reduces handle times.
Tags : 
    
Genesys
Published By: Genesys     Published Date: Jun 19, 2019
Your agents embody your brand with every customer contact. It’s up to you to make them more successful in engaging customers, dealing with customer challenges and avoiding burnout that leads to attritions. Read this ebook and see how to turn your customer service agents into customer experience heroes. You’ll learn: Three success strategies that Genesys CX Heroes use Skills every agent should have Key training tips Benchmarking strategies to measure customer service and customer experience
Tags : 
    
Genesys
Published By: Staples     Published Date: Jun 11, 2019
EVERY OFFICE HAS ONE: THE SUPERHUMAN COLLEAGUE WITH STEALTH, NINJA-LIKE SKILLS AND WHAT SEEMS TO BE MORE HOURS IN A WORKDAY THAN ANYONE ELSE. SOUND FAMILIAR? DO YOU HAVE SERIOUS HUSTLE THAT GETS THE JOB DONE DAILY, AND THEN SOME? HERE’S HOW TO TELL IF YOU’RE THE RESIDENT NINJA WARRIOR OF YOUR OFFICE.
Tags : 
    
Staples
Published By: AWS     Published Date: Jun 11, 2019
Some organizations are reluctant to migrate to the cloud because they believe they will be forced to learn new skills, start using new tools, and adopt new processes. However, by deploying VMware Cloud on AWS, your organization can continue to leverage existing, familiar VMware investments. This on-demand service delivers a powerful hybrid cloud solution, combining an industry leader in virtualization, VMware, with the largest cloud provider, Amazon Web Services (AWS). One of the first solution providers to achieve the VMware Solution Competency and a participant in the AWS Partner Initiative for VMware Cloud on AWS, RoundTower is uniquely qualified to help your organization adopt and optimize VMware Cloud on AWS. Watch this webinar to see how they can extend your on-premises data center to AWS, enabling you to gain increased flexibility, a rapidly scalable environment, and faster time to innovation. Download our webinar to learn How to take advantage of flexible consumption models t
Tags : 
    
AWS
Published By: Oracle     Published Date: Jun 10, 2019
In our recent report, we look into the reasons why HR feel less than confident in their ability to manage the volume of data securely and ethically. From extracting the right type of insights to improving employee productivity and engagement to managing the skills pipeline. We look forwards to how HR can improve their systems by using automated technologies such as artificial intelligence and machine learning. Read the survey today to see how your organisation compares to your peers.
Tags : 
    
Oracle
Published By: Infinidat EMEA     Published Date: Jun 10, 2019
Digital disruption, economic instability, political upheavals and skills shortages have all at some point in the past 24 months been blamed for business failure, or at the very least, lost profitability and earnings. It’s perhaps not a huge surprise that a Gartner CEO survey on business priorities revealed that digital business is a top priority for next year. Survey respondents were asked whether they have a management initiative or transformation program to make their business more digital. The majority (62 percent) said they did. Of those organisations, 54 percent said that their digital business objective is transformational while 46 percent said the objective of the initiative is optimisation.* So, for businesses it’s a case of learning to evolve and be agile, to use technology to help compete more efficiently and not fall victim to inertia. As businesses become increasingly dependent on the insights from data analytics and face-up to competition fuelled by the 24/7 society of in
Tags : 
    
Infinidat EMEA
Published By: KPMG     Published Date: Jun 06, 2019
AI will transform the workplace in ways we’re still trying to imagine. What skills and capabilities will your organisation need to survive? Read this report to find out ¬– with contributions from government, academics and the Big Innovation Centre. Download the report to discover: • how AI will change the way economies, societies and businesses operate • how AI will change the skills your workforce needs in the 21st century • what AI means for the way we learn • how AI will change the role of the HR function.
Tags : 
    
KPMG
Published By: KPMG     Published Date: Jun 06, 2019
In future, people with IT skills will no longer work only within the IT function. Instead, they’ll be part of an ecosystem of technology talent across the enterprise. How should CIOs respond to this change? Read this briefing to find out: • what the changing status of technology means for the IT workforce • how CIOs can encourage employees to be IT enablers rather than IT ‘doers’ • why we need to rethink IT as a technology talent ecosystem • why IT should no longer be the gatekeeper to technology – and what it needs to become instead.
Tags : 
    
KPMG
Published By: KPMG     Published Date: Jun 06, 2019
20 years on from our first global survey of technology leaders, explore the changing role and growing influence of the CIO. Read this report to find out: • the top-10 business issues facing customer-centric and digital leaders • how successful organisations are turning their strategies into reality • which emerging technologies organisations are investing in • how IT leaders are aiming to plug the skills gap.
Tags : 
    
KPMG
Published By: KPMG     Published Date: Jun 06, 2019
Leading companies are focused on increasing customer satisfaction and retention by taking an organisation-wide, customer-centric approach. Find out about the critical role HR has to play in elevating the customer experience. Read this report to discover: • how HR can influence the customer agenda • how to take advantage of AI and D&A to recruit the right people • what skills customer service employees will need as a result of automation • how to win senior buy-in for new HR policies and approaches • seven action steps for building a customer-centric culture.
Tags : 
    
KPMG
Published By: Oracle     Published Date: Jun 04, 2019
In our recent report, we look into the reasons why HR feel less than confident in their ability to manage the volume of data securely and ethically. From extracting the right type of insights to improving employee productivity and engagement to managing the skills pipeline. We look forwards to how HR can improve their systems by using automated technologies such as artificial intelligence and machine learning. Read the survey today to see how your organisation compares to your peers.
Tags : 
    
Oracle
Published By: IBM APAC     Published Date: May 14, 2019
Clients can realize the full potential of artificial intelligence (AI) and analytics with IBM’s deep industry expertise, technology solutions and capabilities and start to infuse intelligence into virtually every business decision and process. IBM’s AI & Analytics Services organization is helping enterprises get their data ready for AI and ultimately achieve stronger data-driven decisions; access deeper insights to provide improved customer care; and develop trust and confidence with AI-powered technologies focused on security, risk and compliance. Artificial intelligence (AI) is moving beyond the hype cycle, as more and more organizations seek to adopt AI-related technologies. These organizations are focusing on prioritizing functional areas and use cases, placing a stronger emphasis on topline growth, taking up a renewed interest in their data infrastructure and articulating greater unease about the skills of their knowledge workers. This report explores how they are approaching str
Tags : 
    
IBM APAC
Published By: IBM APAC     Published Date: May 14, 2019
Machine Learning For Dummies, IBM Limited Edition, gives you insights into what machine learning is all about and how it can impact the way you can weaponize data to gain unimaginable insights. Your data is only as good as what you do with it and how you manage it. In this book, you discover types of machine learning techniques, models, and algorithms that can help achieve results for your company. This information helps both business and technical leaders learn how to apply machine learning to anticipate and predict the future. You will find topics like: - What is machine learning? - Explaining the business imperative - The key machine learning algorithms - Skills for your data science team - How businesses are using machine learning - The future of machine learning
Tags : 
    
IBM APAC
Published By: Dell EMC     Published Date: May 09, 2019
In such a competitive business market, retaining the best talent is crucial. Knowing what makes them want to walk out the door is the first step in keeping them. The good news is that business leaders recognize the peril they face - and the need to do something about it. In a recent survey, 45% said they fear becoming obsolete in three to five years; 73% agree on the business need to prioritize technology, and 66% are planning to invest in IT infrastructure and digital skills leadership. However, investment without strategy is unlikely to succeed. Because innovation comes from people, investment must foster human creativity. Investment in technology that enables workers to address new challenges in new ways will give rise to new business initiatives, happier customers, and superior corporate financial performance. Download this whitepaper from Dell and Intel® to learn more.
Tags : 
    
Dell EMC
Published By: Rackspace     Published Date: May 09, 2019
Closing the communication gap around security and digital transformation: According to a recent report, 95% of CIOs expect cyber-threats to increase over the next three years. But, despite cybersecurity being front of mind for board members and IT decision-makers, many admit they do not have an appropriate security strategy in place. In this eBook we will: • Discuss why organisations do not have a strategy in place for cybersecurity, despite the board and ITDMs recognising it as a key priority • Explore the challenges ITDMs face communicating with the board about organisational priorities and skills disconnect • Reveal what ITDMs can do to help close the looming 'security strategy gap' that is widening day by day, and could be detrimental to the organisation's cloud security Download our eBook now to learn how to close the security gap in your organisation.
Tags : 
    
Rackspace
Published By: Aventri     Published Date: Apr 29, 2019
"Successful meetings management requires a wide array of skills and tools to help you meet stakeholder's expectations and reach your goals. From tools to assist with budget creation to meeting approval workflows and cost-effective venue sourcing, a great meetings management program takes a lot of effort. That's why at Aventri, we created an eBook that combines all the essential meeting management strategies into one package. Learn how to: • Efficiently source the right meeting venue • Use the right meeting management technology to increase success • Implement money saving strategies with big budget results • Measure your total meeting spend and return. In the end, you will feel confident in your abilities to implement a successful meeting management strategy at your organization."
Tags : 
    
Aventri
Published By: BlackBerry Cylance     Published Date: Apr 26, 2019
In 2018, BlackBerry Cylance observed many trends in the threat landscape, such as a decline in overall ransomware attacks, an increase in malicious coinminers, and a marked evolution of popular threats like Emotet. Additionally, overall malware attacks rose by 10% as attackers continue to hone their tools, skills, and tactics to threaten Windows, macOS, and Internet of Things (IoT) platforms. Read the BlackBerry Cylance 2019 Threat Report to understand these trends in greater depth, and to learn our recommendations to improve your security strategies.
Tags : 
    
BlackBerry Cylance
Published By: Aventri     Published Date: Apr 11, 2019
"Successful meetings management requires a wide array of skills and tools to help you meet stakeholder's expectations and reach your goals. From tools to assist with budget creation to meeting approval workflows and cost-effective venue sourcing, a great meetings management program takes a lot of effort. That's why at Aventri, we created an eBook that combines all the essential meeting management strategies into one package. Learn how to: • Efficiently source the right meeting venue • Use the right meeting management technology to increase success • Implement money saving strategies with big budget results • Measure your total meeting spend and return. In the end, you will feel confident in your abilities to implement a successful meeting management strategy at your organization."
Tags : 
    
Aventri
Published By: Workday APAC     Published Date: Apr 10, 2019
The role of today’s CIO is changing. Read “CIO of the Future” for an important discussion on the skills CIOs need to master to be able to lead in a world of rapidly changing demands.
Tags : 
    
Workday APAC
Published By: Workday APAC     Published Date: Apr 10, 2019
In the digital era, data and technology are your ticket to new profit pools and growth opportunities. Read this feature story to explore the skills needed to support the future finance function, and learn how finance leaders can find and develop the talent they need.
Tags : 
    
Workday APAC
Published By: Workday APAC     Published Date: Apr 10, 2019
The role of today’s CIO is changing. Read “CIO of the Future” for an important discussion on the skills CIOs need to master to be able to lead in a world of rapidly changing demands.
Tags : 
    
Workday APAC
Published By: Workday APAC     Published Date: Apr 10, 2019
The role of today’s CIO is changing. Read “CIO of the Future” for an important discussion on the skills CIOs need to master to be able to lead in a world of rapidly changing demands.
Tags : 
    
Workday APAC
Published By: Workday APAC     Published Date: Apr 10, 2019
In the digital era, data and technology are your ticket to new profit pools and growth opportunities. Read this feature story to explore the skills needed to support the future finance function, and learn how finance leaders can find and develop the talent they need.
Tags : 
    
Workday APAC
Start   Previous   1 2 3 4 5 6 7 8 9 10 11 12 13 14 15    Next    End
Search Resource Library      

Add Resources

Get your company's resources in the hands of targeted business professionals.