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Published By: IBM     Published Date: Oct 03, 2017
The demand for new data about customers, customer behaviour, product usage, asset performance, and operational processes is growing rapidly. Almost every industry wants new data. Some examples of this are: • Financial services organisations want more data to improve risk decisions, for ‘Know Your Customer (KYC) compliance and for a 360 degree view of financial crime. • Utilities companies want smart meter data to give them deeper understanding of customer and grid usage and to allow them to exploit pricing elasticity. They also want sensor data to monitor grid health, to optimise field service and manage assets. Download now to learn more!
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scaling data, big data, customer behavior, product usage, data integration
    
IBM
Published By: Microsoft Office 365     Published Date: Sep 26, 2017
A great team is what makes a company successful. The maxim’s stayed true for decades, but what’s changed is the technology available to find, train, and retain that talent. Now, you have the ability to spread your talent pool across oceans. Each worker can have a specialized skill set to meet a range of needs within your company, and oftentimes the work will require some degree of a remote lifestyle. These needs can range from permanent remote workers to employees who travel regularly for client meetings. In fact, a 2015 Gallup poll reported that 37% of all United States workers said they have telecommuted. Being able to accommodate both workers who are out of range and those who are always on the go will help improve your company’s overall productivity and quality of work.
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Microsoft Office 365
Published By: CA Technologies     Published Date: Sep 25, 2017
Today’s markets move with incredible speed. You’re bombarded with new competitive threats every day— new companies, new products, and new technologies. At the same time, opportunities are opening up like never before, all demanding sophisticated evaluations and quick decisions. To varying degrees, your competitors may already be adopting agile, and their resulting ability to sense, create and adapt to change may soon leave you at a competitive disadvantage. Your organization can’t afford to be in reactionary mode any longer. You need the ability to anticipate change—and to embrace and capitalize on it quickly and with confidence.
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organization, customer focused approach, technology, enterprise, integrations, ca technologies
    
CA Technologies
Published By: Datastax     Published Date: Aug 23, 2017
A holistic approach to using customer data to enable data-driven decisions for attracting, retaining, and delivering value through customer experience is what is going to drive many business initiatives over the next 12-month period. Though they each have varying degrees of capability to transform their customer experience applications and remain continuously available no matter what is critical to their success. Companies surveyed are eager to deliver a great customer experience and capture market share, but many CX journeys are hindered by business unit siloes, insufficient budget, and technical challenges. The responses provide key insights into the business priorities, challenges, and data technology needs of companies embarking on or in the midst of their CX journey.
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datastax, customer data
    
Datastax
Published By: IBM     Published Date: May 31, 2017
What defines cognitive manufacturing maturity? Our study found three stages of cognitive manufacturing maturity. We call those organizations in the earliest stage Observers, followed by Starters and Actives, respectively. These groups differ on two key characteristics: the presence of an overall strategy for cognitive manufacturing, and degree of strategic execution of multiple projects that enable higher project success and significantly fewer failed projects. Strategy is the crucial enabler of higher maturity. How do manufacturers get beyond the obstacles and barriers to increase cognitive manufacturing maturity? The obstacles encountered by our respondents are tied to organizational maturity. Overcoming them is fundamental to increase cognitive manufacturing success. In this report, we’ll first describe cognitive computing and how it gives rise to cognitive manufacturing. Then, we’ll review specific study findings and recommend actions for electronics executives.
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cognitive manufacturing, cognitive computing, organizational maturity, electronics, ibv
    
IBM
Published By: UPS     Published Date: May 24, 2017
One-fourth of all healthcare products today are temperature-sensitive and that number is growing. For many pharmaceutical or biologic shipments, 2 degrees Celsius is all that separates medicine from becoming spoiled inventory and a costly write-off. Here are four risk mitigation strategies for temperature-sensitive shipments.
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strategies, healthcare, shipments, ups, temperature-sensitive
    
UPS
Published By: Intel     Published Date: May 02, 2017
Cloudera helps communications service providers capitalize on big data to deliver a 360-degree view of customers and improve customer experiences.
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customer experience, service provider, csps, customer experience management
    
Intel
Published By: SAP     Published Date: Apr 20, 2017
Evolving business processes, technologies, and delivery models require a greater degree of integration between headquarters and its subsidiaries—without sacrificing autonomy. Learn how SAP S/4HANA, which is available both on-premise and in the cloud, enables companies to better run their 2-tier ERP operations and look even further into multi-tier, or n-tier, extended enterprise environments
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enterprise, applications, consulting, 2-tier, n-tier
    
SAP
Published By: IBM     Published Date: Apr 14, 2017
How can organizations tap into the vast flow of data, weed out the information that matters, and then link that meaningful sentiment to specific customers? This e-book explores how an enhanced 360-degree view of the customer optimizes and facilitates more personalized customer interactions.
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personalized customer interaction, customer experience, data, marketing channels
    
IBM
Published By: CA Technologies     Published Date: Apr 06, 2017
Managing and protecting privileged credentials is essential to reducing risk and addressing compliance requirements. Organizations need to evaluate privileged password management solutions for the depth of controls, scope of coverage and degree of cloud alignment they provide. CA Privileged Access Manager delivers against all three of these dimensions, providing a next-generation solution for privileged credential management that drives IT risk reduction, improves operational efficiency and protects an organization’s investment by supporting traditional, virtualized and hybrid-cloud infrastructure alike.
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cloud security, cloud management, it protection, api integration, credential verification, security efficiency
    
CA Technologies
Published By: IBM     Published Date: Feb 28, 2017
Energy companies are being challenged on multiple fronts. Core expectations require the delivery of safe, reliable, affordable and sustainable energy. Business models are being challenged by alternatives such as renewables and consumers demanding more sophisticated interactions through social and mobile. Energy companies need to: Disruptively innovate business processes through analytics driven operational excellence to increase agility and responsiveness, reduce operational costs and improve asset reliability Assume the role of energy integrator to optimally balance supply and demand points Deliver a 360-degree customer-of-one experience to increase customer satisfaction and loyalty, reduce costs, and improve management of energy demand
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ibm, energy & utilities, utility trends, pov, ibm pov, customer experience, sustainable energy, affordable energy
    
IBM
Published By: JBoss Developer     Published Date: Oct 21, 2016
Microservices architecture is a new architectural style for creating loosely coupled but autonomous services. Emerging trends in technology—such as DevOps, Platform-as-a-Service (PaaS), containers, and continuous integration and delivery (CI/CD) methods—let organizations create and manage these modular systems on an unprecedented scale that exceeds earlier approaches like service-oriented architecture (SOA). But organizations that refactor monolithic applications into microservices experience widely varying degrees of success. The key to using microservices effectively is a solid understanding of how and why organizations should use microservices to build applications
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microservices, architecture, java, paas, soa, linux, database development
    
JBoss Developer
Published By: Polycom     Published Date: Oct 17, 2016
With its CX5100 and CX5500 products, Polycom (the sponsor of this study) has taken an innovative approach to resolving this situation. The CX5100 and CX5500 are 360 degree camera systems that sit in the middle of the conference room table, providing remote Skype for Business / Lync users with a better “connection” to the meeting room. And unlike traditional video conferencing systems, the “camera in the middle of the table” approach is flexible enough to support both standard / formal meetings and teaming sessions. Download this case study to learn more!
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Polycom
Published By: Polycom     Published Date: Oct 17, 2016
With its CX5100 and CX5500 products, Polycom (the sponsor of this study) has taken an innovative approach to resolving this situation. The CX5100 and CX5500 are 360 degree camera systems that sit in the middle of the conference room table, providing remote Skype for Business/Lync users with a better “connection” to the meeting room. And unlike traditional video conferencing systems, the “camera in the middle of the table” approach is flexible enough to support both standard / formal meetings and teaming sessions.
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Polycom
Published By: Data Stax     Published Date: Oct 14, 2016
Financial services companies engage with customers across multiple channels and across a range of financial products. This wealth of customer information is often stored in isolated data silos. Building a 360° view of the customer can directly impact customer experience and help banks grow customer retention, upsell products and provide compelling interactions. This paper examines the challenges these institutions face when creating a 360° view of every customer interaction, what database requirements the lines of business should look into, and use cases to benefit from by leveraging DataStax Enterprise, the database platform purpose built to power cloud applications.
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datastax, netflix, mint bills, digital, personalization
    
Data Stax
Published By: IBM     Published Date: Oct 13, 2016
Use big data to build an integrated, more personalized approach to marketing, business strategy, customer service and more.
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ibm, analytics, data, mdm, ibm software, business strategy, customer service, knowledge management
    
IBM
Published By: Okta     Published Date: Jul 19, 2016
With a secure foundation in place to manage internal IT, many IT leaders are thinking about a foundation for the entire business. In the new world of mobile apps, cloud services, and the Internet of Everything, people, processes, data, and devices are all converging to reshape how day-to-day business is done. Companies are reaching out to customers and partners—and even intelligent objects like connected cars and monitoring systems—and modifying the products and services they bring to market as a result. To an unprecedented degree, the future of an enterprise lies in the hands of the CIO and her IT staff who orchestrate these connections and act on the benefits they bring. IT leaders are finding new opportunities in an era of digital disruption. This executive brief provides a quick overview of how they are driving growth and increasing efficiency by securely connecting the digital enterprise with customers, partners, suppliers and distributors.
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identity, idaas, iam, identity lifecycle management, mobile, provisioning, active directory, security
    
Okta
Published By: IBM     Published Date: Jul 06, 2016
Five high-value uses for big data: IBM has conducted surveys, studied analysts’ findings, talked with more than 300 customers and prospects and implemented hundreds of big data solutions. As a result, it has identified five high-value use cases that enable organizations to gain new value from big data.
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ibm, mdm, big data, trusted data, data solutions, data management, data center
    
IBM
Published By: Commvault     Published Date: Jul 06, 2016
Enterprises today increasingly turn to array-based snapshots and replication to augment or replace legacy data protection solutions that have been overwhelmed by data growth. The challenge is that native array snapshot tools – and alternative 3rd party solutions – have varying degrees of functionality, automation, scripting requirements, hardware support and application awareness. These approaches can add risk as well as administrative complexity and make it more difficult to realize the full potential of snapshots – whether in single disk vendor estates or in heterogeneous storage environments. This checklist will enable you to build a shortlist of the 'must have' features needed for snapshots to deliver exactly what you require in your application environment or Private Cloud.
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commvault, snapshot management, replication, array based snapshots, data protection solutions, gui driven, intellisnap, no scripting
    
Commvault
Published By: Pega     Published Date: May 24, 2016
Customer service professionals know better than anyone how fast the world is changing. New channels, new technologies and sky-high customer expectations are pushing your organization to be more agile, flexible and scalable than ever. There are critical things that your customer service apps need to be able to do in order to create a 360-degree professional service organization. Download this E-book and discover the 5 key actions organizations need to take to help businesses meet and surpass customer expectations.
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Pega
Published By: Okta     Published Date: May 09, 2016
With a secure foundation in place to manage internal IT, many IT leaders are thinking about a foundation for the entire business. In the new world of mobile apps, cloud services, and the Internet of Everything, people, processes, data, and devices are all converging to reshape how day-to-day business is done. Companies are reaching out to customers and partners—and even intelligent objects like connected cars and monitoring systems—and modifying the products and services they bring to market as a result. To an unprecedented degree, the future of an enterprise lies in the hands of the CIO and her IT staff who orchestrate these connections and act on the benefits they bring. IT leaders are finding new opportunities in an era of digital disruption. This executive brief provides a quick overview of how they are driving growth and increasing efficiency by securely connecting the digital enterprise with customers, partners, suppliers and distributors.
Tags : 
    
Okta
Published By: IBM     Published Date: Apr 18, 2016
"Five high-value uses for big data: IBM has conducted surveys, studied analysts’ findings, talked with more than 300 customers and prospects and implemented hundreds of big data solutions. As a result, it has identified five high-value use cases that enable organizations to gain new value from big data."
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ibm, mdm, big data, trusted data, data solutions, data management
    
IBM
Published By: Pega     Published Date: Apr 04, 2016
Customer service professionals know better than anyone how fast the world is changing. New channels, new technologies and sky-high customer expectations are pushing your organization to be more agile, flexible and scalable than ever. There are critical things that your customer service apps need to be able to do in order to create a 360-degree professional service organization. Download this E-book and discover the 5 key actions organizations need to take to help businesses meet and surpass customer expectations.
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Pega
Published By: Avaya     Published Date: Mar 10, 2016
Midmarket enterprises are quite literally caught in the middle. They do not have the economies of scale of large enterprises, and their communications challenges are too complex to solve with an appstore. Although midmarket businesses have similar goals and requirements as larger enterprises, they don’t have the same degree of resources to accomplish them.
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communication, reporting, network management, best practices, network performance, content delivery
    
Avaya
Published By: IBM     Published Date: Feb 22, 2016
This ebook explores how an enhanced 360-degree view of the customer optimizes and facilitates more personalized customer interactions.
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ibm, data, customer, mdm, customer interactions, personalization, enterprise applications, data management
    
IBM
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