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Published By: Absolute Software     Published Date: Apr 11, 2013
There has yet to be a demonstrated case where an organization has reduced ITSSM spending over a five-year period solely on the basis of licensing in the SaaS model versus the perpetual model.
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absolute software, saas, ssm, saas model, cost savings, perpetual model, itssm
    
Absolute Software
Published By: Adobe     Published Date: Jul 15, 2019
Mit einer ständig wachsenden Anzahl von Kundeninteraktionen, insbesondere im digitalen Bereich, wollen Unternehmen schnell Wettbewerbsvorteile erzielen, indem sie mithilfe von Daten und Einblicken maßgeschneiderte 360-Grad-Profile ihrer Kunden erstellen und aktivieren, um ein besseres Erlebnis zu bieten. Um das digitale Wachstum zu beschleunigen und ihre Geschäftsstrategien zu verbessern, haben viele globale Unternehmen isolierte, redundante Technologieumgebungen aufgebaut, die zu ungenauen oder sogar widersprüchlichen Ansichten über die Markeninteraktionen ihrer Kunden führen. Beispielsweise zeigen die Untersuchungen von Forrester, dass 90 % der Unternehmen mehrere Analysewerkzeuge verwenden
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Adobe
Published By: Beqom     Published Date: Jun 12, 2019
Erhalten Sie Informationen, die sonst gerne übersehen werden und Ihnen dabei helfen werden, erfolgreich in die Digitalisierung einzusteigen. HR und Sales Manager stehen vor der Herausforderung, den Vergütungsprozess zu rationalisieren und gleichzeitig Spitzenkräfte zu gewinnen und diese auch zu halten sowie die Durchsetzung der Geschäftsstrategie und die Einhaltung gesetzlicher Vorschriften zu gewährleisten. Füllen Sie das Formular aus, um sofort unseren kostenlosen eGuide herunterzuladen und zu erfahren, wie die erfolgreichsten digitalen Transformationen von Vergütungsprozessen funktionieren.
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Beqom
Published By: BMC Software     Published Date: Jan 31, 2014
Today’s mature cloud-based ITSM solutions can give you the flexibility and agility you need—without sacrificing security, stability or performance. In this THINKstrategies, Inc. white paper, you’ll learn why businesses are moving to cloud-based ITSM and the advantages they’ve achieved. Explore how this innovative approach to IT management might be right for your organization. Please download the whitepaper to learn more.
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bmc, cosumerized technology, cloud technology, mobile technology, social technology, customer-first, modernized work processes, social-enabled enterprise applications
    
BMC Software
Published By: BMC Software     Published Date: Jan 31, 2014
Consumerization of IT forces enterprises to rethink their approach to IT service delivery. What does consumerization really mean and why does it matter? Understand the basics to accurately identify the practical implications and benefits for your organization. This guide explores the realities of IT Consumerization to define challenges and opportunities. Learn best practices and get actionable recommendations. Please download the whitepaper to learn more.
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bmc, cosumerized technology, cloud technology, mobile technology, social technology, customer-first, modernized work processes, social-enabled enterprise applications
    
BMC Software
Published By: BMC Software     Published Date: Jan 31, 2014
“Exploring Business and IT Friction: Myths and Realities,” outlines key issues that cause friction between business users and IT, such as: • Gaps in customer satisfaction and the perceived value of services • Inadequate IT support, which decreases productivity and revenue • Lack of communication and ownership in how business users and IT work together to identify service levels and technology needs See what 900 business and IT professionals had to say and get recommendations for change.
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bmc, cosumerized technology, cloud technology, mobile technology, social technology, customer-first, modernized work processes, social-enabled enterprise applications
    
BMC Software
Published By: BMC Software     Published Date: Feb 03, 2014
Analysts predict that soon, half of all new IT service desk tools will be adopted as cloud-based services. While shifting to an on-demand model can be a complex decision, requiring organizations to assess carefully the potential impact on their business operations, a growing number of companies are clearly finding the move worthwhile. This paper explores the reasons for the rapid growth of cloud-based IT service management (ITSM) solutions and the benefits they offer for enterprises. Topics include: • The cost savings companies can achieve by deploying ITSM solutions via the cloud, which allows better management and optimization of consumption and costs. • Improved alignment between IT to and business, as self-service, a service catalog, collaboration, and mobility help IT expose and provide its services more effectively. • The ability to integrate cloud and on-premise solutions to leverage existing systems while leveraging new innovations via the cloud. • The advantages of cloud
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bmc, cosumerized technology, cloud technology, mobile technology, social technology, customer-first, modernized work processes, social-enabled enterprise applications
    
BMC Software
Published By: BMC Software     Published Date: Oct 23, 2014
To better support the business, I&O managers often turn to IT service support management (ITSSM) tools. ITSSM tools enable IT operations organizations, specifically infrastructure and operations (I&O) managers, to better support the production environment. ITSSM tools automate the tasks and workflows associated with the management and delivery of quality IT services to the business. The vendors in this Magic Quadrant offer integrated products that address functionality from a combined perspective of people, processes and tooling. BMC was rated as a leader by Gartner in the Magic Quadrant.
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saas, cloud, itsm, integrating itsm, itsm integration, saas integration, it management
    
BMC Software
Published By: BMC Software     Published Date: Oct 23, 2014
Gartner clients often ask for a comparison of BMC and ServiceNow as viable strategic partners in the ITSSM tool space. Both vendors provide strong ITSSM offerings and benefit from excellent global brand recognition, but the similarities end there. Outside of ITSSM, BMC and ServiceNow are two different companies with two different strategic road maps. Choosing between BMC and ServiceNow requires IT organizations to determine how value will be gained beyond the use of their ITSSM offerings.
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itssm, strategic partners, it organizations, itsm integration, saas, networking, it management, enterprise applications
    
BMC Software
Published By: Cherwell Software     Published Date: Apr 07, 2016
ITSM tools automate the tasks and workflows associated with the management and delivery of quality IT services to the business. In its 2015 Magic Quadrant for IT Service Support Management Tools, Gartner compares 10 vendors on the vision and execution.
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best practices, customer support, business intelligence, business optimization
    
Cherwell Software
Published By: Dell Storage     Published Date: Apr 23, 2012
This solution guide describes the Dell HTSS which integrates PV DL2200 running CV Simpana 9 Data & Information Management Software with the Dell NSS and PowerVault ML6000 Tape Libraries to provide a multi-tiered Hierarchical Storage Management system
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storage, nas, object storage, tco, dell, long term archive, strategy, cost of ownership
    
Dell Storage
Published By: ForgeRock     Published Date: Mar 10, 2015
Die Identität ist eine zentrale Anforderung für digitales Wachstum. Unternehmen und Organisationen können ohne eine skalier- und wiederholbare Identitätsstrategie nicht richtig von Technologien wie Mobilzugriff, Cloud und Internet of Things (IoT, Internet der Dinge) profitieren. Ohne derartige Strategien haben sie keine Möglichkeit, ihre Kunden zu identifizieren und auf relevante Art und Weise mit ihnen zu interagieren — unabhängig davon, ob diese Interaktion über Laptop, Mobiltelefon, Tablet, ein vernetztes Automobil, ein in die Kleidung integriertes vernetztes medizinisches Gerät für die Nutzung zu Hause oder eine andere, bislang noch unbekannte Innovation erfolgt. Dieser Leitfaden soll Ihnen helfen, die Grundlagen der kundenzentrierten Identität zu verstehen und zu erkennen, wie diese Ihnen bei der Interaktion mit Ihren Kunden behilflich sein kann.
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ForgeRock
Published By: IBM APAC     Published Date: May 18, 2017
Today, everything computes. Intelligence has been infused into things no one would recognize as computers: appliances, cars, roadways, clothes, even rivers and cornfields. Tomorrow, many of these things will think, thanks to breakthroughs in cognitive computing. Even the things that don’t think themselves will continue collecting and reporting the massive quantities of data that feed cognitive systems.
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ibm, tss, cloud, mobile, appliances
    
IBM APAC
Published By: IBM APAC     Published Date: May 18, 2017
In today’s always on world, IT systems are so interdependent with business operations that even a few minutes of downtime can have big implications—for your productivity, reputation and finances. New technologies like cloud, mobile, analytics and social can help your business be more flexible and responsive, but at the same time they increase your risk.
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ibm, tss, cloud, mobile
    
IBM APAC
Published By: Juniper Networks     Published Date: Jan 11, 2016
Wenn Sie erfahren möchten, wie die Agilität des Unternehmens und der Netzwerkarchitektur gesteigert werden kann, sollten Sie sich unser White Paper zum Thema Virtualisierung und Unternehmen herunterladen. Finden Sie heraus, wie Ihr Netzwerk ein neues Niveau in Sachen Leistung und Ausfallsicherheit erreichen kann.
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Juniper Networks
Published By: Juniper Networks     Published Date: Aug 21, 2017
Machen Sie Ihr Rechenzentrum als Cloud-basierten strategischen Unternehmenswert zukunftssicher
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Juniper Networks
Published By: Juniper Networks     Published Date: Aug 21, 2017
IHRE ROADMAP FÜR EIN ZUKUNFTSSICHERES NETZWERK
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Juniper Networks
Published By: KPMG     Published Date: Sep 13, 2018
Companies are facing more complex challenges than ever, requiring a variety of disciplines to come together to set a future vision and strategy. Historically, says Alec Binder, director, advisory at KPMG, these challenges have been treated as technology problems that can be solved simply by buying a better platform or solution. However, as explained in Part 1 of this series on KPMG’s Technology Strategy and Selection (TSS) framework, that outlook often does not drive the outcomes or the value that companies are expecting. For large transformations, a business-driven, technology-support effort is becoming an imperative, not a nice-to-have. The modular approach of the TSS framework allows for the right services and business ideas to be brought in seamlessly and holistically — toward setting a future vision and choosing technology that truly drives change.
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KPMG
Published By: KPMG     Published Date: Oct 19, 2018
A framework for business-IT collaboration Despite often massive investment, many digital transformation efforts fail. Why? One of the biggest culprits is business and IT leaders viewing digital transformation as a pure technology play—e.g. the flawed mindset that you can just plug in a new app, solution or system and let it run. KPMG’s approach to Technology Strategy and Selection (TSS) helps companies take full advantage of emerging technologies by aligning the technology strategy with the future aspirations of the business. Learn how KPMG helps business and IT leaders join together to strategically choose, implement and leverage technology to enjoy their full benefits.
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KPMG
Published By: KPMG     Published Date: Oct 19, 2018
A modular, holistic approach to change Digital disruption is forcing companies to fundamentally rethink how they compete. You probably used to solve this challenge by buying better technology. But in today’s complex, fast-changing business world, that single-minded approach is destined for failure. KPMG’s Technology Strategy and Selection (TSS) framework is a modular, holistic approach that drives lasting, long-term value from technology change. This article walks through the four key phases of the leading edge framework—creating a transformation vision, blueprinting the future organization, selecting the supporting technology, and implementing the new tools.
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KPMG
Published By: MobileIron     Published Date: Aug 04, 2016
Mobilität ist Fakt und verwandelt die Geschäftsabläufe in jeder Branche in jedem Teil der Welt. Für Unternehmen, die sich bisher auf monolithische Großrechneranwendungen verließen, bedeutet der Übergang zur Mobiltechnologie in vielerlei Hinsicht eine ähnliche Herausforderung wie die Navigation in unwegsamen Gelände. Wie entscheiden Sie beispielsweise, welche Apps und welche Funktionen Sie zuerst bereitstellen und wie Sie die richtigen Ressourcen und Tipps zur Unterstützung Ihrer mobilen Ziele finden? Damit Sie mit Ihrer Mobilitätsstrategie erfolgreich sind, definiert diese Anleitung wichtige Tipps und Empfehlungen in allen vier Phasen des Lebenszyklus einer mobilen App: Entwurf, Entwicklung, Bereitstellung und Wartung. Diese Anleitung eignet sich ideal für Unternehmen, die bereit sind, nach der Bereitstellung einfacher Apps wie E-Mail und Kalender auf Mobilgeräten den nächsten Schritt zu tun. Die Anleitung enthält auch Hinweise zur Bereitstellung und Wartung vorhandener mobiler Apps.
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mobile apps, best practices, mobileiron, phones
    
MobileIron
Published By: Prevero     Published Date: Feb 23, 2018
Ohne eine angemessene IT-Unterstützung lässt sich eine werttreiberbasierte Planung nicht umsetzen. Die Auswahl der passenden Software ist mindestens genauso wichtig wie die Identifikation der geschäftsspezifischen Werttreiber und die Konzipierung eines werttreiberbasierten Planungsmodells. Insbesondere Softwarelösungen, die bereits branchenspezifische Werttreiberbäume hinterlegt haben, bieten für Unternehmen große Vorteile. Gleichzeitig ist auf die Usability und eine hohe Flexibilität mit einfacher Anpassungsfähigkeit zu achten, die ohne umfangreichen Customizing-Aufwand realisiert werden kann.
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werttreiberbasierte, planung, prevero
    
Prevero
Published By: ServiceNow     Published Date: Sep 02, 2015
See why Gartner's 2015 Magic Quadrant recognizes ServiceNow as a leader for the second year in a row. Each year Gartner assesses the viability and competitive strength of vendors in the IT service support management (ITSSM) space. This valuable report helps users determine which solutions best fit their needs, based on the tool capabilities, the integration with IT Operations Management solutions and more than a dozen other factors. For the 2nd year in a row, ServiceNow is recognized as a Leader in this Gartner Magic Quadrant. Check out what makes us different. Get the full, complimentary report to: • Receive an assessment of key vendors • Get a snapshot of the overall market overview • Learn why ServiceNow remains a leader
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ServiceNow
Published By: ServiceNow     Published Date: Oct 06, 2015
IT service support management tools are vital for infrastructure and operations organizations to manage support and delivery of IT services. This Magic Quadrant research profiles key vendors of enterprise ITSSM tools to help I&O leaders make better selections.
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ServiceNow
Published By: ServiceNow     Published Date: Oct 06, 2015
Les outils de gestion du support des services informatiques (ITSSM) sont essentiels pour les organisations Infrastructure et Opérations (I&O) afin de gérer la prise en charge et la prestation des services informatiques. Cette étude Magic Quadrant dresse le profil des principaux fournisseurs d'outils ITSSM afin d'aider les responsables I&O à faire des choix pertinents.
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ServiceNow
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