business capabilities

Results 251 - 275 of 329Sort Results By: Published Date | Title | Company Name
Published By: Pega     Published Date: Jun 21, 2016
Case management frameworks built on business process management platforms help IT solutions architects deploy case-handling applications and offer an alternative to specialized case management applications and custom coding. According to Gartner, the complex architecture required to support case management has relegated it to the status of a niche application, typically addressed by specialist, commercial off-the-shelf application providers and system integrators. Case management as a process style is being applied in many sectors beyond government, legal and insurance, including healthcare, banking, higher education and retail. Industry and cross-industry case management frameworks are now available. "Adaptive case management" hype exceeds the reality of what buyers need. Gartner evaluated 12 vendors including Pegasystems against nine critical capabilities in four use cases.
Tags : 
    
Pega
Published By: Pega     Published Date: May 25, 2016
IT leaders working on customer service projects must display an incredible amount of diligence. An organization’s CRM system has become its lifeline to customers, but as customer needs evolve so has the requirements of CRM. According to Gartner, today’s CRM solution must include a laundry list of capabilities outside its traditional core functionality including: native mobile support of the vendor's customer service and support business applications; real-time analytics; industry-specific functionality and workflow; context mining of voice and text; scalable cloud-based systems; social media engagement; suggested next agent action; multimodal capabilities, such as chat within mobile self-service; and even co-browsing. Gartner surveyed the CRM field and evaluated each vendor including Pegasystems. Download this Gartner Magic Quadrant analysis and gain a better understanding each vendors’ CRM Customer Engagement Center solutions.
Tags : 
best practices, customer support, business intelligence, business optimization, customer engaement, business management, business process management, customer interaction service, customer relationship management, customer satisfaction, customer service, collaboration
    
Pega
Published By: Pega     Published Date: May 25, 2016
Case management frameworks built on business process management platforms help IT solutions architects deploy case-handling applications and offer an alternative to specialized case management applications and custom coding. According to Gartner, the complex architecture required to support case management has relegated it to the status of a niche application, typically addressed by specialist, commercial off-the-shelf application providers and system integrators. Case management as a process style is being applied in many sectors beyond government, legal and insurance, including healthcare, banking, higher education and retail. Industry and cross-industry case management frameworks are now available. "Adaptive case management" hype exceeds the reality of what buyers need. Gartner evaluated 12 vendors including Pegasystems against nine critical capabilities in four use cases. Download this Gartner analysis and gain a better understanding of the case management frameworks solutions offe
Tags : 
business optimization, business strategy, network management, business applications, best practices, business process management, solutions, case management, business intelligence, business management, collaboration
    
Pega
Published By: Polycom     Published Date: Sep 07, 2016
"For over a decade Polycom and Microsoft have been addressing the challenge facing businesses across the globe—how to create the next generation workplace and allow employees to truly collaborate from anywhere. The recent rollout of Office 365 by Microsoft has made the next generation workplace a reality and Polycom is the only provider of voice and video solutions built for this new environment. In this webinar, Polycom and Microsoft experts will discuss Microsoft’s new Office 365 services and how Polycom’s portfolio of enterprise voice and video products will drive collaboration across an entire organization from desktops to conference rooms and beyond. This webinar will cover the following product and industry discussions: •What you need to know about Microsoft’s new voice capabilities in Office 365 •How to outfit your organization with voice solutions that integrate natively with Skype for Business and Office 365 •How to prepare your organization for video collaboration around Sk
Tags : 
    
Polycom
Published By: Prophix     Published Date: Jun 03, 2016
For an increasing number of organizations, enterprise performance management (EPM) tools are enabling senior finance executives to integrate plans, understand where they're losing money, move from annual budgets to rolling forecasts, and identify opportunities for strategic improvements. During this Webcast, a panel of experts will explore: • Why business intelligence and business analytics are each important to your business; • How Big Data and analytics can help your organization answer more questions and ask even better ones; • The capabilities that enterprise performance management software offers organizations; and • How to evaluate what your organization can gain by implementing enterprise performance management software.
Tags : 
enterprise management, best practices, productivity, opportunities, strategic improvements, software management, business analytics, business intelligence, content management system, information management
    
Prophix
Published By: Qlik     Published Date: Oct 13, 2015
Business intelligence and analytics leaders must re-evaluate and evolve the capabilities of their teams to ensure that they can leverage bimodal work practices to engage, communicate and adapt to new developments in business analytics, including diagnostic and predictive analytics.
Tags : 
qlik, data discovery, business intelligence, analytics, user produced content, cloud, social, data visualization, bimodal work practices, predictive analytics, data management, data center
    
Qlik
Published By: Quantum Corporation     Published Date: Sep 11, 2018
Virtualization is rapidly changing the way business IT operates, from small local businesses to multinational corporations. If you are reading this, chances are good that your company is already taking advantage of virtualization’s benefits. Virtualization means that a single underlying piece of hardware, such as a server, runs multiple guest operating systems to create virtual machines, or VMs, with each of them being oblivious to the others. An administrative application, such as VMware, manages the sharing process, allocating hardware resources, memory, and CPU time to each VM as needed. And all applications look at this software construct exactly as if it were a real, physical server — even the VM thinks it’s a real server! Virtualization makes good financial sense. It enables a single server to offer multiple capabilities that otherwise would require separate servers. It includes native high availability features, so you don’t have to use any more complex clustering tools. This ab
Tags : 
    
Quantum Corporation
Published By: Quocirca     Published Date: Jul 11, 2007
SOA enables composite applications or collections of services that have been assembled to support a company’s business processes.  Portal and collaboration software delivers the essential people-focused capabilities of the SOA strategy to provide significant value to the organisation.
Tags : 
productivity, soa, service oriented, service-oriented, collaboration, bpm, business process management, portals, workforce management, team management, quocirca, it management, business management, service oriented architecture, corporate portals
    
Quocirca
Published By: Quocirca     Published Date: Dec 02, 2008
The internet offers any business the opportunity to present a commercial image independent of the organization's size and location. Small and medium sized businesses (SMBs) across the UK have exploited the internet as it has evolved from an interesting medium for the technology-aware to an essential commercial platform. With this increasing importance, and the internet’s ability to extend the reach of a business, it is valuable to realize precisely what different internet service providers (ISPs) offer before buying. This includes evaluating service level and support capabilities and understanding how these vary throughout the UK.
Tags : 
quocirca, smbs, internet service providers, information technology, security, compliance, email security, internet security, intrusion prevention
    
Quocirca
Published By: Quocirca     Published Date: Jul 27, 2009
Across the mid-market, inefficiencies are compounded by the lack of visibility into pertinent data, of processes being adequately and flexibly automated, and for the performance of the business to be monitored on a constant basis. Without such capabilities, businesses will find it difficult to survive the current financial conditions – yet creating an environment where information can be easily aggregated and viewed has never been easier. Also, business performance can be easily monitored with small proactive, and even reactive, actions ensuring effective responses to market forces and enabling organisations to compete with local and more global business threats.
Tags : 
quocirca, business intelligence, performance management, enterprise applications, business integration, performance testing, project management
    
Quocirca
Published By: Rackspace     Published Date: Mar 08, 2016
Moving existing line-of-business (LOB) applications to the cloud can be a daunting task. In this white paper, find out how Rackspace makes moving to the Microsoft cloud easy by: • Assessing current system and applications with one of 250+ Microsoft Experts • Understanding how to utilize new cloud capabilities based on our over 15 years of Microsoft Cloud experience • Manage, monitor and secure migrated applications and workloads 24x7x365
Tags : 
microsoft azure, cloud computing, business solutions, network management, best practices, business management, business process automation, data center design and management
    
Rackspace
Published By: Rackspace     Published Date: Mar 07, 2019
Having on boarded numerous businesses onto the AWS platform, Rackspace found three best practices to be routinely missing from its customers’ architectural designs. These best practices for automation, scaling and segmentation, utilize capabilities inherent on the AWS platform to help drive an easier deployment.
Tags : 
    
Rackspace
Published By: Rackspace     Published Date: Apr 02, 2019
Traditional retailers seeking to digitalize their brand connections to customers, do so with Eagle Eye AIR, a SaaS platform for creating intelligent, real-time digital and mobile solutions for promotions, loyalty programs, rewards and more. With rapid business growth, the volumes of transactions processed per second are constantly being rewritten – yet, its customers’ transactional throughput keeps running smoothly – which is all thanks to the successful migration of its dedicated infrastructure to Google Cloud Platform (GCP). Being a longstanding customer of Rackspace, Eagle Eye trusted the Rackspace Managed Services team in providing expert guidance for every stage of its migration project – which is part of a bigger exercise to transform its technical capabilities.
Tags : 
    
Rackspace
Published By: Red Hat     Published Date: Jan 09, 2014
In this Forrester report: How the infrastructure/operations (I&O) role changes in a hybrid cloud world. How they accelerate the cloud application delivery life cycle to exceed business expectations of cloud & which management capabilities must be mastered to take on the role of hybrid cloud manager.
Tags : 
red hat, cloudforms, cloud management, hybrid cloud, infrastructure, operations, acceleration, application delivery, life cycle, hybrid cloud manager, deployment, it management, enterprise applications, cloud computing
    
Red Hat
Published By: Red Hat     Published Date: Sep 25, 2014
As a strategic partner in your business, you face increasing demands from your line-of-business leaders for new functionality and advanced capabilities, which you must deliver with a constrained IT budget. What could you do to meet these expectations and add value to the business if you could contain costs, increase operational efficiency, and do more with less? You need to overcome several challenges. The cost of software licensing management is rising as a result of maintaining proprietary platforms or legacy technology, making it difficult to modernize your datacenter and migrate to more cost-effective solutions. You’re likely burdened by regulatory compliance mandates, which create enforcement, reporting, and auditing expenses. And, like 67% of IT organizations, your budget is probably shrinking. Red Hat can help. Red Hat® Enterprise Linux® gives you the high-value subscription model, built-in governance processes, and simplified migration path you need to aggressively lower your
Tags : 
increased demands, functionality, software licensing management, proprietary platforms, legacy technology, datacenter, it organization, it management, enterprise applications, data management
    
Red Hat
Published By: Red Hat     Published Date: Dec 15, 2015
If one technology has changed how companies have done business over the past decade, it’s server virtualization. Virtualization has allowed IT to “run faster and jump higher,” offering IT capabilities that are not available with physical servers. While server virtualization is continuing to advance, organizations are still not embracing virtualization whole-heartedly—perhaps not fully convinced that the benefits outweigh the challenges.
Tags : 
    
Red Hat
Published By: Red Hat     Published Date: May 05, 2015
In this Forrester report: How the infrastructure/operations (I&O) role changes in a hybrid cloud world. How they accelerate the cloud application delivery life cycle to exceed business expectations of cloud & Which management capabilities must be mastered to take on the role of hybrid cloud manager.
Tags : 
red hat, forrester, hybrid cloud, management, developers, infrastructure, operations, it management, networking, mobile computing
    
Red Hat
Published By: Red Hat     Published Date: Nov 08, 2017
This BPM.com whitepaper examines the role of business process management (BPM) software in enabling physical things to be connected to digital processes in the context of the Internet of Things (IoT)—exploring both the required capabilities for the next generation of BPM platforms as well as the benefits offered by BPM and IoT.
Tags : 
digital transformation, digital interface, business process management, internet of things, big data
    
Red Hat
Published By: RingCentral     Published Date: May 22, 2014
A phone system that can integrate your desk phones, smartphones, and tablets is possible because of cloud technologies. And you are empowered to manage your entire company communications with a web browser and mobile app. RingCentral’s service frees businesses from outdated modalities of work and obsolete hardware—giving you voice, fax and text capabilities you can manage and access anywhere you go.
Tags : 
ringcentral, phone system, business phone, mobile phone, business transition, phone provider, cloud based phone, changing attitudes, enterprise applications, data center
    
RingCentral
Published By: RingCentral     Published Date: Nov 10, 2015
Many businesses feel the pain of living with a phone system that lacks the capabilities and flexibility to support rapid growth or business agility.
Tags : 
ringcentral, pbx, cloud system, location management, security, it management, wireless
    
RingCentral
Published By: Riverbed     Published Date: Apr 14, 2017
"As companies undergo digital transformation, many IT organizations are embracing DevOps to better align with evolving business requirements, foster rapid innovation, and deliver high-performing services. But what IT leaders are failing to grasp is that this cultural shift also requires modifications to the underlying application performance management (APM) technologies and processes that have historically been used to manage IT service delivery. Read this analyst paper to explore: Key challenges IT organizations face as they roll out DevOps practices Additional APM tools and capabilities needed to support DevOps Recommendations for forming the right organizational structure and processes"
Tags : 
    
Riverbed
Published By: Riverbed     Published Date: Nov 02, 2016
"As companies undergo digital transformation, many IT organizations are embracing DevOps to better align with evolving business requirements, foster rapid innovation, and deliver high-performing services. But what IT leaders are failing to grasp is that this cultural shift also requires modifications to the underlying application performance management (APM) technologies and processes that have historically been used to manage IT service delivery. Read this analyst paper to explore: Key challenges IT organizations face as they roll out DevOps practices Additional APM tools and capabilities needed to support DevOps Recommendations for forming the right organizational structure and processes"
Tags : 
    
Riverbed
Published By: Riverbed     Published Date: Nov 30, 2016
An imperative for many enterprises is to undergo a digital transformation to develop new business models, engage better with customers and employees, and remain competitive. Underpinning this transformation is the use of cloud services, which support the rapid innovation and responsiveness required in the digital age. Unfortunately, current enterprise networks tasked with delivering these innovative services are complex, rigid, costly, and were not built for the speed and flexibility needed in the cloud and digital era. As a result, many organizations are challenging the status quo of traditional networking by taking a software-defined approach. Watch this webinar featuring research from Forrester to discover: * Trends that are compelling 90% of organizations to evolve their networks * Why SD-WAN is a critical enabler of digital transformation * Key capabilities companies look for in an SD-WAN solution
Tags : 
    
Riverbed
Published By: Riverbed     Published Date: Feb 15, 2018
To stay ahead in today's hybrid network, you need a lens into the end user's experience as well as an understanding of the dependencies between your applications and network. With this approach, you are alerted to issues before the business is impacted and problems are resolved faster. This eBook details what you need to know to select a best of breed network performance management solution and outlines the critical capabilities required for deep application visibility across virtualized, hybrid and cloud networks no matter where a user is located. Read this book and: Discover best practices - for proactive network monitoring and fast troubleshooting Learn how to stay ahead of application performance issues with increased visibility Increase productivity and a higher ROI - with automatic discovery, end-to-end monitoring, reporting, analytics and faster MTTR Ensure your approach is a proactive mode Study the evaluation checklist - select the best solution for your needs
Tags : 
    
Riverbed
Published By: Riverbed     Published Date: Jan 25, 2018
To stay ahead in today's hybrid network, you need a lens into the end user's experience as well as an understanding of the dependencies between your applications and network. With this approach, you are alerted to issues before the business is impacted and problems are resolved faster. This eBook details what you need to know to select a best of breed network performance management solution and outlines the critical capabilities required for deep application visibility across virtualized, hybrid and cloud networks no matter where a user is located. Read this book and: Discover best practices - for proactive network monitoring and fast troubleshooting Learn how to stay ahead of application performance issues with increased visibility Increase productivity and a higher ROI - with automatic discovery, end-to-end monitoring, reporting, analytics and faster MTTR Ensure your approach is a proactive mode Study the
Tags : 
    
Riverbed
Start   Previous    1 2 3 4 5 6 7 8 9 10 11 12 13 14    Next    End
Search Resource Library      

Add Resources

Get your company's resources in the hands of targeted business professionals.