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Published By: 15five     Published Date: Jul 17, 2019
The original Great eBook of Employee Questions was so popular that we created this outstanding sequel. In The Return of the Question Master, you’ll find over 60 new questions along with detailed information about why they are valuable and when they should be asked. The seed of question mastery is within us all, but it must be nurtured like any other skill. We hope that by asking these powerful questions you will receive insightful answers to help you and your team gain a better understanding of yourselves, your culture, and the product or service you are bringing into the world.
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15five
Published By: 6th Sense Analytics     Published Date: Oct 11, 2007
This whitepaper asserts that moving to the next generation of software development and sourcing requires moving from art to science. Given how dependent we are on software as a foundation for every product and service, anything less creates a climate of risk, uncertainty, and unjustifiable costs that undermines our ability to compete in a global marketplace.
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development, software development, offshore, offshoring, outsource, outsourcing, programming, 6th sense
    
6th Sense Analytics
Published By: 8x8 Inc.     Published Date: Nov 10, 2016
There is a misperception that cloud is more expensive. It's a common error and is largely a result of applying premises-based best-practices when comparing solution alternatives. Because standard TCO studies often fail to properly value key strengths of cloud-delivered services, they can lead decision-makers astray.
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8x8 Inc.
Published By: 8x8 Inc.     Published Date: Nov 10, 2016
For the 5th year in a row, 8x8 is a Leader in the Gartner Magic Quadrant for Unified Communications as a Service, Worldwide. See what makes us different and why you should consider the cloud to expand or replace aging, inadequate business phone systems, meeting services, & contact center equipment.
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8x8 Inc.
Published By: 8x8 Inc.     Published Date: Feb 13, 2017
iCruise.com, one of the largest sellers of cruises in the US, needed a total communications solution with both hosted phone service and a cloud contact center. Only 8x8 was able to deliver a complete and integrated approach to customer service
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customer service, 8x8, integration, icruise.com, communications
    
8x8 Inc.
Published By: 8x8 Inc.     Published Date: Feb 13, 2017
Many companies claim to offer enterprise grade communications solutions. But how is “enterprise grade” measured and what should you look for? This fact-filled white paper outlines 8 ways to determine whether or not your provider is equipped to offer an enterprise-grade communications solution. Download this complimentary white paper: The 8 Criteria for Enterprise-Grade Communications as a Service 8x8 shares full technical details on what to expect from an enterprise-grade service platform that stands above the rest. You’ll learn the 8 criteria to look for including: What to expect when it comes to service level guarantees What geo-routing technology is and why it’s critical for optimizing global call clarity and reliability What you should look for in your communications provider’s network for global operations and superior service Which security and compliance certifications to expect from your provider Specific uptime and reliability metrics to ask your provider for How analytics
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communications, enterprise grade, communications solution, 8x8, geo-routing
    
8x8 Inc.
Published By: 8x8 Inc.     Published Date: Jun 16, 2017
Tangent International is a specialist recruitment company for the technology industry. It has more than 70 employees who work with some of the most forward thinking companies in the world. A global recruiter with international needs Tangent International operates in 175 countries with candidates and clients across more than 220 locations. As a recruiter looking to source and place the best talent from all over the world, the business needed a service provider that would allow it to easily communicate with its global customer base. These customers include some of the biggest technology brands in the world who all have high expectations, so it’s vital that the technology Tangent International uses lives up to these standards.
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global recruiting, international needs, cloud based systems, unified global workplace, 8x8 products, virtual office pro, cost saving, crm integrations
    
8x8 Inc.
Published By: 8x8, Inc.     Published Date: Jan 22, 2013
Download this Executive Brief to learn how cloud-based unified communications services can help your company be more available when it matters.
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communications, grow your business, 8x8, business growth, telecom
    
8x8, Inc.
Published By: 8x8, Inc.     Published Date: May 13, 2013
As voice, video, and data networks meld into a single user experience, solutions that integrate phone service, unified messaging, voicemail, audio and video capabilities, rich-media conferencing, and mobility solutions are in high demand.
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8x8, voip, mobility, pbx, voice over internet protocol
    
8x8, Inc.
Published By: A10 Networks     Published Date: Aug 21, 2009
Troubleshooting network and security problems in a time of crisis is never easy and the need to resolve mysterious machine addresses such as MAC and IP Addresses back to individuals or hosts is often difficult and time consuming. Download this solution sheet and see how A10 Networks' IDentity Proxy Service can automate the task of resolving host addresses back to individuals to speed network and security troubleshooting and forensics.
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ip address, identity, network security, identity management, mac address, network management, troubleshoot, a10
    
A10 Networks
Published By: Aberdeen - youSENDit     Published Date: Sep 14, 2011
This white paper discusses the drivers for migrating to Exchange 2010 and why decision makers should consider adopting cloud-based MST/AM during the planning phase of the overall migration.
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yousendit, exchange, cloud-based, cloud computing, web services, sending files, clustering, web service security
    
Aberdeen - youSENDit
Published By: Aberdeen Group     Published Date: Jun 02, 2011
The focus of this document is to quantify the cost of IT-induced business downtime.
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aberdeen, datacenter uptime, roi, disaster recovery, best-in-class, industry average, laggard, sla
    
Aberdeen Group
Published By: Aberdeen Group     Published Date: Jun 03, 2011
This report is a detailed examination of how backup and recovery practices vary by the size of the enterprise.
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aberdeen, disaster recovery, datacenter uptime, business continuity, business interruptions, disaster planning, cloud storage, storage as a service
    
Aberdeen Group
Published By: Aberdeen Group     Published Date: Oct 19, 2011
A true 360 degree view of the customer is a win-win situation for all parties involved: buyers benefit from better service and efficiency, and sellers derive improved loyalty and, inevitably, more repeat business from established customers. This report will explore how Best-in-Class companies take a holistic approach to providing a complete, accurate and integrated view of customers to improve satisfaction and retention without losing sight of customer profitability. As a result of these strategies, companies with more accurate and timely information about their prospect or customer can more efficiently respond to communications, ensure customer satisfaction with better service, and drive toward a larger lifetime value of each account, customer or client.
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aberdeen, technology, customer, up-sell, best in class companies, communications, customer satisfaction, business integration
    
Aberdeen Group
Published By: Ability Commerce     Published Date: May 18, 2009
It always surprises me that as eCommerce marketers we give lip service to the importance of testing, buy many of us don't take the time to fine-tune our email programs. If you are able to identify a few elements through testing that resonate with your customers and then employ those insights in your ongoing program, the improvements may be sustainable over time.
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ability commerce, seo, email frequency, email test, lead generation, roi, pci, ecommerce
    
Ability Commerce
Published By: Absolute Software     Published Date: Jan 29, 2008
Does your PC lifecycle management (PCLM) reflect the issues associated with mobile users? Many organizations face expensive inefficiencies by not managing mobile assets effectively. These inefficiencies include dispersed and manual data collection, and inventory tools that are dependent on a connection to the company network.
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absolute, intel, laptop, saas, managing laptops, pclm, computrace, absolute software
    
Absolute Software
Published By: Absolute Software     Published Date: Jan 27, 2010
Deploying patches in a timely fashion soon after they become available helps secure the OS and prevent the majority of data breaches. However, many computer systems are often not patched for months or not at all.
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computrace, absolute software, it asset management, remote data delete, geolocation tracking, theft recovery, service guarantee, application integration
    
Absolute Software
Published By: Absolute Software     Published Date: Jan 27, 2010
This whitepaper explains how organizations can reduce their energy bills by remotely regulating computers. Topics include typical workplace computer usage, how to calculate your potential energy savings, debunking power management myths, and how you can assign multiple power saving profiles to clients.
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computrace, absolute software, it asset management, remote data delete, geolocation tracking, theft recovery, service guarantee, application integration
    
Absolute Software
Published By: Absolute Software     Published Date: Feb 23, 2010
A majority of environments today are cross-platform, combining both PCs and Macs. The result has become a common IT challenge: How can you maintain Macs in a network environment with a PC-centric infrastructure and with Windows-based network services?
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computrace, absolute software, it asset management, remote data delete, geolocation tracking, theft recovery, service guarantee, application integration
    
Absolute Software
Published By: Absolute Software     Published Date: Jan 19, 2010
This whitepaper explains step-by-step how you can deploy a complete Snow Leopard disk image to a Mac OS X computer, even while it is being used. No immediate boot from a server, FireWire drive, or boot DVD is necessary, and no pre-configuration of the target computer is required.
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computrace, absolute software, it asset management, remote data delete, geolocation tracking, theft recovery, service guarantee, application integration
    
Absolute Software
Published By: Absorb     Published Date: May 09, 2018
eLearning has become the prevailing approach to employee onboarding, compliance training, and professional development. The efficiencies that eLearning affords stem from automation, customization and self-service. These attributes allow end users (employees and others) to access just the right training at just the right time. They also provide Learning and Development administrators the peace of mind that training will be delivered as needed, in a consistent manner and that tracking the progress of individuals will also be made simpler by automation.
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lms, employee, training, efficiencies, elearning, automation
    
Absorb
Published By: Absorb     Published Date: Sep 05, 2018
Your LMS and You: Thriving or Surviving? How to Tell if Your LMS Still Fits Your Organization's Needs Technology. Shoes. Milk. Nothing lasts forever. Your LMS is no different. But how can you tell if it's time to call it quits with your current LMS? Well, it starts by asking the right questions. After reading this white paper you'll: • Understand your LMS needs • Identify areas for improvement in your content delivery • Hone the tech needs of your users and admins • Document the features and services most important to you Get the white paper.
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Absorb
Published By: Accelops     Published Date: Nov 05, 2012
Read this white paper to learn how the combination of discovery, data aggregation, correlation, out-of-the-box analytics, data management, and reporting can yield a single pane of glass into data center and IT operations and services.
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accelops, data center, cloud service, cloud service management, virtualization, cloud computing, infrastructure
    
Accelops
Published By: Achievers     Published Date: Jan 17, 2014
Today’s workforce is fundamentally changing. Organizations are flatter, more agile, and require even better retention strategies. HR professionals and business leaders agree on the importance of attracting, retaining, and cultivating top talent. An employee rewards and recognition program that has the buy-in and support of business leaders can transform your corporate culture, making your organization a great place to work, building your brand as a top employer, delighting your customers with your service, and reaping the financial benefits that come from Employee Success. Download this white paper, Obtaining executive buy-in for recognition programs, and obtain best practices to sell the vision of a rewards and recognition program to your CFO.
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employee success, employee recognition, employee engagement
    
Achievers
Published By: Aconex     Published Date: Jun 18, 2008
In the construction industry, as in business generally, risk management involves identifying risks, assessing them and then developing strategies to manage them. Organizations that manage risk well enjoy financial savings, greater productivity and service quality, improved success rates of new projects and better decision making. It is clear that, in today's complex business environment, risk factors are wide reaching, and are intrinsically linked to achieving organizational objectives.
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risk management, collaboration, web collaboration, web-based collaboration, aconex
    
Aconex
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