utlity outages

Results 1 - 1 of 1Sort Results By: Published Date | Title | Company Name
Published By: Interactive Intelligence     Published Date: Feb 26, 2013
Utility outages are inevitable. How utilities communicate with the customers who are personally impacted by the outage has the potential to be a relatively positive or an incredibly negative experience. Learn about customer communications via social.
Tags : 
utlity outages, communications, social, best practices, negative experiences, interactive intelligence, knowledge management, enterprise applications
    
Interactive Intelligence
Search Resource Library      

Add Resources

Get your company's resources in the hands of targeted business professionals.