user expectations

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Published By: Nanorep     Published Date: Jan 25, 2016
As technology evolves, it is rapidly pushing the bar higher for more intuitive user interactions and transcendent usability. With these revolutionary developments, achieving a customer experience (CX) that exceeds the customers’ expectations is becoming increasingly challenging.
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customer experience, customer experience management, customer engagement, personalized content, customer support, customer interaction service, customer relationship management, customer satisfaction
    
Nanorep
Published By: CA Technologies EMEA     Published Date: Apr 10, 2018
With high user expectations shifting faster than ever, the software landscape is evolving at a feverish pace to deliver higher–quality software—and testing must be able to keep up. CA has worked with Paul Gerrard, Principal, Gerrard Consulting, to identify some of the new challenges that the digital economy presents for testing, and the trends that have emerged to meet them. We cover some of these topics in this e–book.
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CA Technologies EMEA
Published By: CA Technologies EMEA     Published Date: Apr 10, 2018
It’s More Difficult Than Ever to Deliver a Five-Star Experience. To truly capture customer interest and loyalty, your applications and services have to deliver reliable experiences that delight users, scale to support their changing needs and regularly refresh with new innovations. As a result, you need ways to measure the metrics that really matter, namely: engagement, loyalty and satisfaction. It’s also imperative that you match agility with quality, making application performance a priority goal for everyone—from the business to marketing to IT. Finally, you need to future-proof your business by rapidly adopting the latest technologies and innovations that will meet—and exceed— customers’ expectations.
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CA Technologies EMEA
Published By: F5 Networks Inc     Published Date: Jan 21, 2014
Information technology is at a crucial turning point. Enterprise IT departments are under constant pressure to meet user and application demands, aware that cloud deployments offer an easier and faster alternative but often pinned down by legacy deployment models. The problem stems from the inability of those legacy models to adapt to meet expectations for rapid provisioning, continuous delivery, and consistent performance across multiple environments. Read this whitepaper to learn more about the evolution of application delivery and the services your enterprise can utilize to successfully manage the increased pressure on network and application infrastructure.
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f5 networks, f5 software, software defined application services, application services, application layer, application delivery, cloud, deployment, network infrastructure, software development, infrastructure, application performance management, service oriented architecture, cloud computing, data center
    
F5 Networks Inc
Published By: Cherwell Software     Published Date: Sep 22, 2015
The next generation user expects more do-it-yourself IT offerings. Whether it’s self-service portals with interfaces to rival Amazon or personal mobile devices with 24/7 business access, users are requesting more self-service functions and capability. To the modern user of technology “consumer-grade” has become a standard, and it’s ITs’ job to not only appease but genuinely satisfy contemporary users. This research highlights four ways to satisfy the modern user who brings their own knowledge, devices, applications and technical expectations to the workplace.
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business enablement, cloud applications, cloud computing, cloud infrastructure, cloud strategy, customer relationship management, customer satisfaction, business intelligence
    
Cherwell Software
Published By: Tracx     Published Date: Mar 08, 2017
"With more than 2.3 billion active users worldwide, social media has officially gone from a ""nice-to-have"" to a ""must-have"" — and not just for consumer-facing companies. Listen as a panel of experts has a no-holds-barred discussion of how B2B CMOs can build A+ social businesses from the top down. In this webinar, you'll learn: *The biggest areas of opportunity for B2B social media *The 3 types of social CMOs *How to manage expectations and find your internal champions *Real-world use cases and best practices from CMOs just like you Hear from three socially savvy CMOs with a diverse range of experiences at companies large and small: Nick Panayi, Head of Global Brand & Digital Marketing at CSC; Jason Jue, CMO at Triblio; and Jenifer Kern, CMO at Tracx."
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b2b social media, b2c social media, enterprise social, media engagement, media listening, media platform, media technology, social analytics, social analytics media, social engagement, social listening, social marketing, social media, social monitoring, social monitoring media, social optimization, social publishing, social roi tool, social software, social software media
    
Tracx
Published By: CDW     Published Date: Aug 07, 2015
Virtualization and the growing use of cloud-based services has created a rise in end-user expectations for performance and responsiveness, while adding pressure to lower costs and increase efficiency. Yet the demand for storage continues to explode.
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storage, cloud, virtualization, cloud computing, infrastructure
    
CDW
Published By: VMware AirWatch     Published Date: May 19, 2016
We work at home. We take conference calls in the backseat of a taxi. We even tap out emails from 30,000 feet. Mobility is radically redefining the way we work, because it’s redefining where and when we can work. It’s why Keith Perske, executive managing director of workplace innovation for Collier’s, thinks it’s time to adopt a new description of the workplace: “Today’s workplace is an integrated set of locations, technology, programs and work practices that connect people and enable employees to contribute and be productive. That’s the new workplace definition.” And with the emergence of this modern workplace, users are expecting a mobile experience that’s simple, convenient, and a boon to their productivity. In order to deliver on these expectations, IT organizations are making business mobility a priority in their investment decisions. Which is why we’ve identified five potent mobility trends that warrant attention and also present opportunities to transform the enterprise
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technology, innovation, work practices, best practices, mobility, trends, mobile computing, mobile data systems, smart phones, wireless application software, productivity
    
VMware AirWatch
Published By: HP AppPulse Mobile     Published Date: Jun 05, 2015
With this Dimensional Research report, discover how mobile monitoring software can help you better understand users and their experience with your mobile application. Users reach for mobile devices many times every day, specifically to use mobile apps. Mobile device users heavily rely on peer reviews and star ratings to help them choose their apps. Once a mobile app is installed, that app is judged for its speed, responsiveness and stability, which define the user experience and overall satisfaction.
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mobile, applications, customer satisfaction, mobile computing, mobile data systems, mobile workers, application integration, application performance management
    
HP AppPulse Mobile
Published By: SAS     Published Date: Sep 13, 2013
If businesses are recognizing the need for a dial-tone approach to establishing “data utility” services for meeting user expectations for data accessibility, availability and quality, it is incumbent upon the information management practitioners to ensure that the organization is properly prepared, from both a policy/process level and a technology level.
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sas, cio, chief information officer, data utility, information management, software development
    
SAS
Published By: K2     Published Date: Jan 07, 2016
User adoption has always been something of an issue. Despite having ready access to SharePoint, many users cling to their file-shares, or more recently, adopt other ways of collaborating and sharing documents via web-based services. A third of the organizations surveyed feel that their SharePoint project has struggled to meet their original expectations, and a further 26% feel progress has stalled. Is this because of poor training and governance, restricted functionality of SharePoint, or simply the inevitable result of being the first ECM system to move beyond the safer boundaries of compliance-based aoperations? As we will see in this report, it is likely to be a combination of all of these.
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aiim, microsoft sharepoint, user adoption, enterprise content management, networking, security, it management, wireless, knowledge management
    
K2
Published By: IBM     Published Date: Apr 09, 2015
Managing user identities and user-access privileges is a cornerstone of effective security for organizations. It is vitally important to verify that only the right people can access protected resources and that their activities are sufficiently monitored. However, in order to effectively compete and meet customer expectations, organizations are increasing the number of users—including customers, employees, citizens, partners and suppliers—who are allowed to access information across the web, the cloud and federated environments. This trend makes identity and access management even more challenging and exposes organizations to many potential risks.
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user identities, ibm, user access privileges, customer satisfaction, information access, cloud, security risks, networking, security, it management, knowledge management, data management
    
IBM
Published By: Mentor Graphics     Published Date: Apr 03, 2009
The success of any consumer electronic device depends to a large extent on the appeal of the user interface (UI) and how easy the device is to use. Studies show that good cosmetic design can encourage users to explore the full range of features and often engenders the perception that a product is easier to use. So if the benefits of a great looking, easy-to-use UI are so clear, why are so many products still falling short of customer expectations? The solution lies in taking a fresh new approach a consumer electronic device UI plays. By identifying common UI functionality and implementing it in a reusable and customizable way, we can make it far easier for embedded engineers to deliver visually engaging and easy-to-use consumer electronic products.
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inflexion platform ui, user interface, consumer electronic device, mentor graphics, ui functionality, media player, mobile phone, tv set-top box, inflexion platform ui, pc-based ui designer tool, embedded component, presentation layer, integration api, xml-based ui template, ui perspective, embedded gui, embedded gui design, embedded gui development, embedded gui prototype, embedded ui
    
Mentor Graphics
Published By: IBM     Published Date: Oct 10, 2013
Mobile computing via smart phone, laptop, tablet and e-reader is becoming commonplace in the enterprise today. Unfortunately, so are the challenges it brings. This White Paper examines the network security, device management, network performance and user expectation issues you need to solve for effective mobile collaboration, and outlines the planned, architectural approach IBM recommends.
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mobile computing, smart phones, wireless devices, device management, security, network performance, user expectations, mobile collaborations, architectural approach, mobile onslaught, networking, wireless
    
IBM
Published By: Nginx     Published Date: Jul 15, 2014
Users demand fast application delivery and it is essential for the survival of your business. Meeting the expectations of your users is challenging. NGINX Plus offers a broad array of solutions to solve these challenges, allowing you to delight your users.
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nginx, application delivery, web servers, application infrastructure, apache http server, high availability, load balancing, server performance, enterprise infrastructure, application performance, riverbed, reverse proxy, server software, web applications, enterprise software, it management, enterprise applications
    
Nginx
Published By: ASG Software Solutions     Published Date: Jun 02, 2009
End-user expectations and high levels of performance against Service Level Agreements (SLAs) must be achieved or organizations risk the loss of business. This paper details key capabilities needed for successful end-user monitoring and provides critical considerations for delivering a successful end-user experience.
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asg, cmdb, bsm, itil, bsm, metacmdb, archiving, sap, ilm, mobius, it service management, itil, performance testing, sla, sla management services, testing, wla, visibility, configuration management, metadata
    
ASG Software Solutions
Published By: Viavi Solutions     Published Date: Oct 11, 2013
Managing UC means delivering streaming video fluidly, transmitting voice with clarity, moving IM's briskly, and send emails promptly. Easier said than done. To succeed from setup to show time, take these three tips to achieve the high performance end-users expect.
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us applications, shortcuts to success, uc success, network instruments, achieve high performance, end-users, user expectations, network environment, qos, application and network management, optimize performance, critical applications, networking, it management, wireless application software, application performance management
    
Viavi Solutions
Published By: Nginx     Published Date: Feb 05, 2015
Application performance has become a hot topic in recent years—but our need for it is, quite honestly, nothing new. Your websites and applications can thrive, or face severe costs, depending on how well you deliver content to your users, and web architecture has had to evolve to deliver to your users. Download this new ebook to learn more about modern applications architecture, including how application delivery has evolved, why the modern application has increased performance expectations and demands and why NGINX and NGINX Plus are the solutions your DevOps team has been waiting for.
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modern application architecture, web architecture, application delivery, performance expectations, devops team, enterprise applications
    
Nginx
Published By: VMware     Published Date: Feb 24, 2017
IT organizations are largely siloed between the desktop and mobile management worlds. IT has addressed management of mobile devices with modern enterprise mobility management (EMM) solutions. However, Windows desktops have been managed separately using older PC lifecycle management (PCLM) technologies, which have fallen short of basic IT and end user expectations of today’s evolved, mobile-cloud workforce. The VMware AirWatch® Unified Endpoint Management (UEM) solution is a single, platform-independent approach for managing every device and every operating system across any organizational use case. The solution combines traditional client management requirements with modern EMM efficiencies enabling IT to deliver OS policies, patches, and apps over-the-air. Cloud-first management with instant push technologies and self-service capabilities ensure lower cost management, better security, and peak user experience regardless of the device being used to access the corporate environment.
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VMware
Published By: VMware     Published Date: Feb 24, 2017
End users expect to be able to work anywhere, at any time, and from any device. Additionally, they expect a similar experience for accessing work apps and data across all their devices—desktop, laptop, tablet, and smartphone. Meeting these expectations is becoming more and more complex for IT teams that continue to use multiple disconnected tools to manage mobile and desktop devices. A unified endpoint management (UEM) solution provides a holistic and user-centric approach to managing all endpoints. VMware AirWatch® Unified Endpoint Management™ provides IT with a comprehensive view of asset inventory and full lifecycle management of endpoints across the organization. Read more to learn why leading organizations around the world rely on VMware AirWatch unified endpoint management for their enterprise mobility solution.
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VMware
Published By: Crownpeak     Published Date: Jun 03, 2015
Enterprises have long personalized their visitor's web experiences, typically through product recommendations or basic user segmentation. However, today's customers demand more real-time, in-the-moment experiences that meet their needs whenever, wherever. The technology behind this level of personalized marketing continues to advance by adding situational, predictive and real-time elements to keep up with customer expectations.
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forrester research, personalization, next generation personalization, personalized experience, customer experience, personalized marketing, digital experience, contextual experience, user experience, emerging marketing, internet marketing, web content management, wcm, crm, customer care
    
Crownpeak
Published By: Clarus Systems     Published Date: Mar 18, 2008
In today’s global marketplace, you rely on your IP telephony environment to unite employees who work remotely, in a branch, or at the office headquarters by providing seamless, effective communications. Whether at the time of deployment, during an upgrade, or through an operational review, validating these environments to function properly and meet user expectations is critical.
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itil, clarus systems, ipt, ip telephony, unified communications, cisco, callmanager, best practices, voice engineering, pdioo, strategies, deployment, operations, day 1, day 2, clarusipc, automated testing, business intelligence, performance management, configuration management
    
Clarus Systems
Published By: Here Technologies     Published Date: Apr 01, 2019
Many on-demand companies are starting to rely on fast, accurate and robust mapping and location technologies in order to stay competitive and to provide superior end-user experience. Leveraging location data can assist you in accurately locating each delivery address, matching demand with available supply and exceeding your customer’s expectations. Discover a variety of ways in which on-demand transportation can be optimized by maps and location services such as those created by HERE. As one of the world’s leading location platforms in 2018, HERE shares insights and solutions to improve transportation efficiency and safety.
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location data, transport & logistics, location services
    
Here Technologies
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