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Published By: 3M     Published Date: Mar 19, 2019
The intent of this technical bulletin is to summarize and clarify the respiratory protection guidance from both USP and NIOSH for workers who handle hazardous drugs in the healthcare environment. Download now to learn more.
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3M
Published By: 8x8 Inc.     Published Date: Feb 17, 2017
This Frost & Sullivan paper will outline the difficult challenges faced by all businesses—in a variety of industries and sizes—in creating an exceptional customer experience; discuss the value of a contact center that also supports all channels of choice, disaster recovery, data analytics, and leveraging back-office workers; stress the need for cultural change throughout the organization to truly meet today’s customers’ expectations; and offer best practices recommendations for taking the lead in creating a customer journey that engenders loyalty, delivers total satisfaction, and drives revenues.
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frost & sullivan, contact center, customer engagement, cloud, culture gap, scalability, omnichannel, digital tranformation, customer experience
    
8x8 Inc.
Published By: 8x8 Inc.     Published Date: Aug 09, 2017
The 8x8-CCNG survey shows more and more companies are moving their contact centers to the cloud, and for a range of reasons that is appealing to almost every business center. Most prominent among those objectives are better business continuity, scalability, supporting remote workers, and integrating new technologies like multi-channel capabilities. Does your contact center employ remote agents? More than half do or respondents do! Across industries, prioritizing top talent and supporting remote workers is a growing concern. Cloud contact centers support this objective by making the full set of technologies and features available to all users, wherever they are located. Download now to learn more.
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8x8, cloud contact center, remote work, scalability, cloud computing
    
8x8 Inc.
Published By: Achievers     Published Date: Aug 16, 2019
A Guide to Making Recognition a Core Part of Business Strategy Workers have many choices of where to lend their talents. In today’s employee-centric world, it’s imperative for businesses to reaffirm every employee’s decision to work for them. Because employee appreciation is more than a day–it’s a long-term investment your workforce and your company’s bottom line. Download this to learn the three foundations of healthy employee appreciation
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Achievers
Published By: Adobe     Published Date: Apr 13, 2015
In this research study hear from more than 1,500 line-of-business leaders, IT leaders, and information workers about the effectiveness of their organization’s document-based business processes. Learn how organizations of all sizes in all industries around the world are suffering from what we call the “document disconnect.” Learn how this is causing significant delays and errors across critical business functions such as sales contracting and quoting, procurement, talent acquisition, and onboarding. Download this white paper to learn more.
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adobe, talent acquisition, sales contracting, sales quoting, document disconnect, collaboration, productivity, project management
    
Adobe
Published By: Adobe     Published Date: Aug 11, 2015
In this research study hear from more than 1,500 line-of-business leaders, IT leaders, and information workers about the effectiveness of their organization’s document-based business processes.
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adobe, enterprise, mobile, security, saas, document management, cloud, it management, human resources
    
Adobe
Published By: Adobe     Published Date: Nov 10, 2015
Download this white paper to hear from more than 1,500 line-of-business leaders, IT leaders, and information workers about the effectiveness of their organization’s document-based business processes.
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adobe, information technology, data management, business technology, document disconnect, sales management, contracts, e-signatures, quote to cash, sales contract management, software development, it management, knowledge management
    
Adobe
Published By: Akamai Technologies     Published Date: May 05, 2017
Security and performance were once considered separate issues requiring very different solutions. But now that malicious hackers have discovered new and better ways to affect both aspects of a website, you need solutions that can plug security holes while enhancing frontend performance. How is that possible? In this report, we explore browser-based solutions that can beef up security and enhance end-user performance in one stroke. This report examines several techniques for dealing with third party content issues in the browser, including HSTS, iframe, and prefetch. It also dives into service workers and browser-based scripts that provide many security and performance options. Download it now and learn how you can jointly improve security and increase performance.
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cyber security, security, web linking, performance
    
Akamai Technologies
Published By: Akamai Technologies     Published Date: Jun 27, 2017
Most companies enable workers to work remotely, and when users are remote, they expect instant secure access to the business applications they need, on the device of their choice. View the Rise of the Remote Worker infographic to better understand the challenges IT departments face around management and security of remote workers.
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Akamai Technologies
Published By: Atlantic Broadband Business     Published Date: Apr 30, 2018
Innovative technology continues to transform how business is done for small and large businesses alike. With technology and communication trends moving faster than ever before, it’s important to take advantage of these trends to keep the way we communicate with our employees, clients and coworkers current and seamless. Having an efficient communication system not only enables employees to be productive, but it ultimately leads to improving businesses’ bottom lines.
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business, voice, solutions, organization, employees
    
Atlantic Broadband Business
Published By: Automation Anywhere     Published Date: Jul 16, 2019
The advent of artificial intelligence (AI) has shown incredible promise across a wide range of industries. But the benefits of automation have mostly occurred through Robotic Process Automation (RPA), which automates repetitive, mundane tasks – liberating workers to focus on higher-level business initiatives that only humans are capable of providing. After successful trials in most of the world’s largest organizations, automation and AI are poised to transform the global workplace. Making Work Human: 5 Challenges, research by Goldsmiths, University of London, supported by Automation Anywhere, seeks to uncover the main obstacles that organizations must now overcome in order to scale automation and AI, and recognize the true potential of these ground-breaking technologies.
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Automation Anywhere
Published By: BlackBerry     Published Date: Mar 23, 2010
With sleek designs and a variety of user-friendly features, smartphones have implanted themselves on the public's consciousness-so much so that one leading industry research firm reports that a record 54.5 million such mobile devices were shipped in the fourth quarter last year. With sales rising nearly 40 percent over the same quarter in 2008, the message is clear: Smartphones are hot, and not just for mobile workers.
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blackberry, mobile applications, cio, pim, voip, smartphones, it communication, microsoft exchange, mobile device management, mobile device management software, mobile workers, remote computing, wireless applications software, wireless computing, mobile computing, mobile data systems, pda, smart phones, wireless application software, wireless communications
    
BlackBerry
Published By: BlackBerry     Published Date: Oct 03, 2012
This white paper discusses what's needed to ensure that mobile workers can talk across space and time boundaries and share information to speed processes.
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ucc, mobile workforce, ucc solutions, mobile computing, collaboration
    
BlackBerry
Published By: Blue Jeans Network     Published Date: Oct 17, 2013
In this white paper, you will learn how third-party service providers can help Lync to become the ubiquitous solution empowering information workers, speeding decision making, and enabling the next generation of B2B and B2C communications.
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visual collaboration, video conferencing, collaboration, unified communications, it management, enterprise applications
    
Blue Jeans Network
Published By: Blue Jeans Network     Published Date: Oct 17, 2013
In this white paper, you will learn how third-party service providers can help Lync to become the ubiquitous solution empowering information workers, speeding decision making, and enabling the next generation of B2B and B2C communications.
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visual collaboration, video conferencing, collaboration, unified communications
    
Blue Jeans Network
Published By: Blue Prism     Published Date: Mar 28, 2019
Robotic process automation describes the use of technology to automate tasks that are traditionally done by a human being. The technology itself mimics an end user by simulating user actions such as navigating within an application or entering data into forms according to a set of rules. RPA is often used to automate routine administrative tasks that typically require a human being to interact with multiple systems, but RPA technology is evolving to support the automation of increasingly sophisticated processes at scale within enterprise architectures rather than on the desktop. Over the past two years, RPA has been adopted by a number of business process outsourcing (BPO) providers and a growing number of end-user organizations are now deploying the technology themselves to create “virtual workforces” of robotic workers.
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Blue Prism
Published By: BMC ASEAN     Published Date: Dec 18, 2018
Digital transformation encompasses both technological and human components. While many initiatives focus on ensuring that a company’s multi-cloud infrastructure is agile enough to meet changing demands around cloud mobile, Internet of Things (IoT), and big data, it’s equally important to empower business workers with the modern digital tools they need to be successful today. Artificial intelligence and machine learning can play a vital role on both of these fronts. In fact, 78 percent of CIOs and senior IT leaders are already looking to AI to address complexity,1 and by 2019, 30 percent of IT service desks will utilize machine learning to free up support capacity.2 The magnitude of change has forced companies to take stock of the experience they offer employees. As digital natives3 enter and advance in the workforce, talent retention is now a top priority. These workers expect to have the best tools; 93 percent of millennials cited modern and up-to-date technology as one of the most
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BMC ASEAN
Published By: BMC Software     Published Date: Jan 31, 2014
IT is embracing to this new world of consumerized technology, with a focus on its own employees as internal customers. Explore how customer-first policies can make use of social, mobile and cloud technologies to give workers the freedom and flexibility they desire to drive company productivity. Please download the white paper for more information.
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bmc, cosumerized technology, cloud technology, mobile technology, social technology, customer-first, modernized work processes, social-enabled enterprise applications, internal customers, it management, knowledge management, enterprise applications, mobile computing, mobile data systems, mobile workers, cloud computing, content management
    
BMC Software
Published By: BMC Software     Published Date: May 19, 2014
IT is embracing this new world of consumerized technology with a focus on its own employees as internal customers. Explore how customer-first policies can make use of social, mobile and cloud technologies to give workers the freedom and flexibility they desire to drive company productivity.
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bmc, itsm solutions, changing business, cloud, cios, software, it organizations, saas, mobile, social, on demand solutions, it management, knowledge management
    
BMC Software
Published By: BMC Software     Published Date: Aug 18, 2014
IT is embracing this new world of consumerized technology with a focus on its own employees as internal customers. Explore how customer-first policies can make use of social, mobile and cloud technologies to give workers the freedom and flexibility they desire to drive company productivity.
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customer, cloud technology, internal, productivity, networking, it management, customer relationship management, customer satisfaction, customer service
    
BMC Software
Published By: Bomgar     Published Date: Feb 28, 2008
Support virtualization enables your support reps to be at multiple locations at once, solving support issues with unbelievable speed and effectiveness.  Over 3,500+ organizations have virtualized their support reps and have decreased IT costs while increasing support rep productivity.
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virtual support, customer service, customer support, remote support, remote workers, bomgar, remote access, server virtualization, productivity
    
Bomgar
Published By: Bounty Jobs     Published Date: Oct 14, 2015
In this e-book, we discuss several factors that are creating greater challenges for hiring managers in 2015, including rising employment (meaning more competition for those hard-to-find candidates), scarcity of key skilled workers, and a rising number of people who say they plan to look for new jobs this year.
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hiring managers, recruitment, direct hire agency, job candidates, human resources
    
Bounty Jobs
Published By: Box     Published Date: Jun 11, 2014
A modern mobile IT strategy is no longer an option, it is an absolute business necessity. Here’s how some of the nation’s most progressive corporations are meeting the many needs of their mobile workers — without overwhelming their IT departments — with the help of Box.
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box, mobile, progressive, access, wireless
    
Box
Published By: Box     Published Date: Nov 14, 2014
According to the American Community Survey, tele-commuting jumped 79 percent between 2005 and 2012. More than 9 million American workers did their jobs exclusively from home in 2010, according to the U.S. Census, and 30 million work from home at least once a week. And TechCast at George Washington University estimates as many as 30 percent of U.S. private sector workers could be working from home by 2019. For sales professionals, that proportion is certainly higher. The Telework Research Network found in 2011 that 70 percent of those working from home are in management, professional, sales and office jobs. If you’re in sales, you probably spend a considerable amount of time on the go. And why shouldn’t you? Smartphones offer constant, pocket-sized connectivity. Ubiquitous Wifi threatens to render the cubicle obsolete, and the right social networking strategy can sup-plant a hundred individual pitch meetings.
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sales, connectivity, smartphones, social networking strategy
    
Box
Published By: Box     Published Date: Jun 22, 2018
• Business is changing faster than ever, and disruptors doing things in digital ways are leading the charge in just about every market. If you're not already managing your content in the cloud, it’s time to make a shift. • With Box, teams are unified, collaboration is sped up and productivity is amplified. This ebook illustrates how real Box customers are using the power of the cloud to get every part of their extended enterprise working together, from mobile productivity to streamlined business processes. o Marketing collaboration is integrated when internal teams and external partners work from one digital hub o Sales teams and workers in the field are empowered across any device with mobile productivity o HR streamlines processes for better team workflow and a stronger onboarding experience • To read how Box customers are using Cloud Content Management to enact practical transformation across teams, and to find out how you too can use Box to benefit every line of business within
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Box
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