skills

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Published By: Kronos     Published Date: Jul 26, 2017
Changing workforce demographics are creating skills gaps and putting pressure on employers to source top talent. Learn how human capital management technology tools could be the key to stronger recruiting and hiring.
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skill gaps, human capital management, recruiting, hiring, workforce demographics
    
Kronos
Published By: Infosys     Published Date: May 22, 2018
The company's CEO had a vision of a 'Team of Teams', based on social business collaboration. His target was to improve productivity by 30%, driven by an ability to quickly identify people with the right skills, build small teams and collaboratively solve problems, and 'fail fast' instead of wasting time on unproductive activities. Research showed this was possible: Companies reported better collaboration and a greater focus on results when using social business models. Even McKinsey Global Institute stated that social collaboration methods could improve productivity by 20-25 percent. But the company had spent 3 years trying to realize the CEO's vision. As a last throw of the dice, Infosys was asked to provide a proof of concept to show they could deliver these benefits where others had failed.
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ceo, social, business
    
Infosys
Published By: Infosys     Published Date: Sep 24, 2018
Did you know that majority of the respondents in a recent survey identified digital skillset (57%), senior leadership commitment (50%), and change management (42%) areas as the most important success factors for digital transformation? Infosys commissioned an independent survey of over 1,000 senior management level executives from organizations with annual revenues over US$ 1 billion to understand the impact of digital disruption on their organizations and how they were dealing with it. Three clusters emerged from the survey findings, based on the business objectives behind their digital transformation initiatives- Visionaries, Explorers, and Watchers. The survey provides valuable insights into how organizations can evolve from being watchers and explorers to visionaries. Key findings from the report that you can use to charter your digital future: Visionaries target higher order business objectives, such as new business models and culture, from digital transformation, while explore
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Infosys
Published By: Procore     Published Date: Jun 25, 2019
Download Your Copy: How We Build Now - Tracking Technology in Construction 2019 The Australian construction industry is undergoing a technical transformation and we’ve taken a snapshot of this dynamic and interesting space - examining how construction companies are adopting technologies and implementing new tech-enabled processes. Our inaugural report How We Build Now - Tracking Technology in Construction 2019 examines and tracks key elements in this fast-paced, tech-driven transition. It covers 4 main areas: Taking the Pulse: People and skills development Pick and Mixing: Technology adoption and future proofing Forging Ahead: Processes and implementation The Spirit Level: Business outlooks across industry sectors The new findings provide insight and ideas about technology adoption and how new technologies are influencing modern construction company processes.
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Procore
Published By: Oracle     Published Date: Nov 16, 2017
Two trends are pushing all lines of business—across all industries—toward cloud IT. First, IT is being stretched more than ever. IT organizations are expected to expand services and meet tighter SLAs while having fewer resources, personnel, and skills to work with. With the IT queue growing longer than ever, both IT and LOB leaders are interested in using the cloud to quickly deploy the services users need. For most IT organizations, the current way of doing business does not map to growth or enable the flexibility to compete in the digital age. Rigid and periodic hardware-refresh cycles cannot adequately scale, and applications built for on-premises resources using traditional development and management tools are no longer flexible enough to deliver the agility businesses need to grow or compete.
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Oracle
Published By: Genesys     Published Date: Jun 19, 2019
Contact centers often pool agents into large groups of generalists to distribute work evenly. Skills-based routing takes this a step further with specialized groups. But neither approach scales properly to identify all opportunities and drive business outcomes on each interaction. Predictive routing uses artificial intelligence (AI) and machine learning to create balance—meeting targets and giving customers a personalized experience. Read Demystifying AI: Creating an AI partnership that maximizes business results to learn how predictive routing systematically: Evaluates historical and real-time data to make predictions; Makes the best customer-agent match to drive desired outcomes; Keeps agents engaged and reduces handle times.
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Genesys
Published By: Genesys     Published Date: Jun 19, 2019
Your agents embody your brand with every customer contact. It’s up to you to make them more successful in engaging customers, dealing with customer challenges and avoiding burnout that leads to attritions. Read this ebook and see how to turn your customer service agents into customer experience heroes. You’ll learn: Three success strategies that Genesys CX Heroes use Skills every agent should have Key training tips Benchmarking strategies to measure customer service and customer experience
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Genesys
Published By: OutSystems     Published Date: Jan 06, 2014
The paper considers a number of approaches that IT departments and the operations team can take to overcome these challenges in light of a shortage of application development talent.
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outsystems, software development, application development, developers, it management
    
OutSystems
Published By: Cisco     Published Date: Jul 11, 2016
In this playbook, we provide you with a framework to bring big data to your agency. We break down big data into manageable components to help you understand how to make big data a reality at your agency. Our guide will serve as a roadmap for innovation and provide you with step-by-step instructions to deploy big data at your agency. This playbook will: - Teach you how to bring big data to your agency. - Identify which programs to select for a big data initiative. - Show you what big data is and how to define it for your agency. - Explore the necessary workforce skills for big data. - Examine what kind of IT supports big data programs. - Provide you with worksheets and activities designed to bring big data to your agency and build your big data roadmap. - Share three government case studies. - Highlight how industry can support government’s big data efforts.
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Cisco
Published By: McAfee EMEA     Published Date: Nov 15, 2017
As we have said through this paper, it is no longer an either/or choice between security analytics and SIEM. Or even between insourcing and outsourcing security monitoring. You need to establish a team with complimentary capabilities, skills, and resources; then leverage each part for what it does best. It is frustrating to use a technology for something it’s not built to do, and just as frustrating to expect a service provider to do things beyond their capability — regardless of their claims during the sales cycle. So don’t do that — build your security monitoring program to give all parties the best chance of success.
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security, analytics, siem, monitoring, skills, capabilities, outsourcing
    
McAfee EMEA
Published By: Adobe     Published Date: Jun 29, 2012
Customers and employees are becoming increasingly empowered by social technologies. This change is dramatically changing the way they communicate and collaborate. Find out how to succeed in this new social world by making fundamental changes to resources, skills, tools, processes, and culture.
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marketing, forrester, social media, digital marketing, emerging marketing, social maturity
    
Adobe
Published By: Achievers     Published Date: Jan 17, 2014
Knowledge and strategic relationships fuel many organizations in today’s rapidly changing, global economy. As such, organizations need to leverage the individuals—and their networks—that possess the most relevant knowledge, whether they are current employees or are only loosely connected to the organization. To do this, organizations should create and leverage peer collaboration networks that enable them to identify and connect with individuals who have the unique skills, knowledge, and capabilities these organizations need. Bersin’s Research, Why Reputations and Networks Matter in the Open Talent Economy, indicates that this approach works in driving value—organizations that have effectively used internal reputation networks and profile databases have been able to increase key metrics such as employees’ time to productivity and innovation levels.
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talent management, employee enagement, human resources
    
Achievers
Published By: Achievers     Published Date: Jan 17, 2014
Knowledge and strategic relationships fuel many organizations in today’s rapidly changing, global economy. As such, organizations need to leverage the individuals—and their networks—that possess the most relevant knowledge, whether they are current employees or are only loosely connected to the organization. To do this, organizations should create and leverage peer collaboration networks that enable them to identify and connect with individuals who have the unique skills, knowledge, and capabilities these organizations need.
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Achievers
Published By: Success Factors     Published Date: Oct 07, 2014
Few things matter more to business success than human capital. The right mix of people, skills, and culture can create competitive advantage for companies, reshape industries, and drive prosperity across regions. As a new generation joins the labor market and employment options evolve in an increasingly global and knowledge-based economy, effective workforce management is a strategic imperative. Opportunities abound in this new environment, for both employers and employees—but so do risks.
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successfactors, talent, human capital, labor market, employment, employees, employers, knowledge based economy, effective workplace management, human resources
    
Success Factors
Published By: Skillsoft     Published Date: Jun 25, 2015
This field guide explores five critical steps to ensure that you get the most out of your performance solutions investment.
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performance management, performance solutions investment, automation, optimization, employee development, communication, human resources
    
Skillsoft
Published By: Skillsoft     Published Date: Jun 25, 2015
This paper takes you step-by-step through the process of addressing your immediate problems, building alliances throughout your organization, and making a successful business case for a learning solution, including: • Analyzing your current processes and identifying your needs • Mapping out the various processes and training requirements • Calculating the financial impact of training • Making the case and managing the project
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learning solution, business case, lms, development, learning management strategy, human resources
    
Skillsoft
Published By: Skillsoft     Published Date: Jun 25, 2015
Today technology and re-engineered processes have changed the face of the HR landscape. Organizations are now able to run their human resources function in ways they have never been able to before, resulting in both quantitative and qualitative improvements across their businesses. Read this white paper to learn how to optimize your workforce across the enterprise.
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optimization, technology, improvements, enterprise, human resources
    
Skillsoft
Published By: Skillsoft     Published Date: Aug 07, 2015
Download this white paper to learn why the main reason a company should aim for diversity in its workforce isn’t just because it will allow for growth, creativity, and innovation.
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Skillsoft
Published By: Skillsoft     Published Date: Oct 20, 2015
SumTotal Systems, a Skillsoft company, delivers the SumTotal Work suite of solutions that provides time and attendance, scheduling, absence and leave management, and payroll data processing.
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skillsoft, sumtotal, workforce management, wfm data, payroll processing, human capital management, human resources
    
Skillsoft
Published By: Skillsoft     Published Date: Oct 20, 2015
Before you buy HR software, you should understand that your organization isn’t like everyone else’s. It’s doubtful that a general one-size-fits-all solution or what you might see in a brief demo will actually fit your needs. Besides, how can you develop a competitive advantage if you’re using the software the same way as everyone else?
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skillsoft, hr software, tech buyers, software hr solutions, human resources
    
Skillsoft
Published By: Skillsoft     Published Date: Oct 20, 2015
This paper examines how the role of the CIO has been evolving to meet today’s new world of IT.
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skillsoft, cio, new world of it, it function, human resources
    
Skillsoft
Published By: Skillsoft     Published Date: Jun 23, 2016
The Skillsoft Learning and Talent Maturity Framework™ is designed to help organizations chart a path to actualize a self-developing organization reality. The framework is based on observations of more than 6,700 organizations with 45 million employees. By taking the complimentary diagnostic, organizations can gauge their current maturity level across nine indicators. At the end of the diagnostic, respondents will receive a report with their current maturity results, as well as prescriptions for advancing to the next stage. As more HR teams resolve to leverage the insights of forward-looking practices and initiate action toward progress, the field itself will become a more indispensable partner to the business. It’s an exhilarating opportunity that simply must be seized.
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best practices, business optimization, business management, organization, human resources
    
Skillsoft
Published By: Skillsoft     Published Date: Jun 23, 2016
What if you could effortlessly connect people to the tools and resources that make continuous, self-directed learning and development both accessible and meaningful throughout the work day? Imagine a world where development and career discussions become meaningful and actionable, connecting people seamlessly to the learning and content they need to close skill gaps and map a personal path for progression. Come see how you can enable the Self-Developing Organization - a new workplace culture that simplifies the pursuit of organizational and individual objectives while empowering individuals, managers and leaders.
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best practices, business optimization, business management, talent management, human resources
    
Skillsoft
Published By: Skillsoft     Published Date: Jun 23, 2016
It is not only essential to have the right product in the market at the right time, but you need to have the right people behind that product. However, in this ever changing market, it is necessary to create a vast talent pool with incredibly divergent skills and talents. Do not focus on which current team members can be groomed to become executives. Instead, focus on what executive goals need to be met and focus on the skills people will need to achieve them. Take the time to really look for the type of people you want within your company, not just their skill sets. You can always train someone to perform a specific task, but it is impossible to instill in someone the drive to succeed, the interest in learning new things, and commitment to the company. The right talent management program will be able to not only hire the best and brightest, but also keep them motivated, energized, and willing to move forward.
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best practices, business optimization, business management, organization, talent management, human resources
    
Skillsoft
Published By: Skillsoft     Published Date: Jun 23, 2016
In the latest developments in technology for HCM, Nucleus sees an inexorable march to upend conventional approaches to on-the-job learning. Training scheduled around static variables such as regulatory policy or company initiatives, for instance, is one-dimensional. This type of learning will persist. The emergence of prescriptive analytics made possible by real-time data models, however, makes trigger-based, in-the-moment learning possible (Nucleus Research p199 – The coming mass extinction in HCM, November 2015). Further supporting this are social media–style user interfaces (UIs), which promote continual collaboration. It’s learning that happens whenever an employee needs it, not when the organization or law decrees it. Data across HCM prompts these triggers.
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best practices, business optimization, business management, organization, talent management, technology, human resources
    
Skillsoft
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