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Published By: ServicePower     Published Date: Jul 03, 2007
Technology can prove to be a vital component in the quest for service profitability. However, there is a lot of technology out there targeted at field service organizations which has evolved to the point where its introduction in customer-facing functions can significantly enhance organizational productivity.
Tags : 
customer experience, customer service, productivity, sales automation, marketing automation, messaging, servicepower, service chain, branding, best practices, call center management, customer interaction service, customer relationship management, customer experience management
    
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