service level

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Published By: VMWare EMEA     Published Date: Oct 23, 2017
To meet the challenges of managing such a complex environment, IT teams need an enterprise-ready cloud management platform that can support multivendor environments, automate application and service delivery, and facilitate operations and governance. VMware provides an enterprise-ready cloud management platform that delivers the industry’s most complete solution for managing a heterogeneous, hybrid cloud, and supports cloud management requirements across Day 1 and Day 2 operations for compute, storage, network and application level resources. The VMware solution is in use today across a wide range of industries and use cases, delivering benefits such as faster provisioning, optimized IT operations, and lower capital spending. To learn more about the VMware cloud management platform, visit http://www.vmware.com/virtualization/ cloud-management.
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cloud optimization, cloud efficiency, cloud management, cloud assurance, cloud visibility, enterprise management, data management
    
VMWare EMEA
Published By: HERE Technologies     Published Date: Jul 23, 2019
With the number of food delivery users to be over 802 million worldwide by 2023, it’s clear that the online food delivery industry is in the midst of massive growth. In a crowded diner and delivery service landscape, are you positioned to stand apart? Gain insights about the online food delivery industry from a global level, as we examine the three most competitive global markets, the unique challenges they face, and the biggest local players vying for customers. Hungry for more? With this eBook discover: Key insights to succeeding in these crowded markets How location services can optimize routing and delivery The role of drones, diner behavior and the future of restaurant kitchens
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on demand, food delivery, delivery, last mile, here tech, mapping, location data
    
HERE Technologies
Published By: Workday Netherlands     Published Date: Feb 04, 2019
Ontdek de strategieën die bedrijven gebruiken om veranderingen de baas te blijven. Lees het door Workday gesponsorde Harvard Business Review Analytic Services-rapport. Leer hoe organisaties één cloud-based systeem voor finance en HR gebruiken om beslissingen te nemen op basis van data, samenwerking tussen C-level executives te ondersteunen en planningsmethoden met meer inzicht, nauwkeurigheid en snelheid te bieden.
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financiën, workforce-technologie, digitale strategie
    
Workday Netherlands
Published By: BMC Software     Published Date: May 16, 2011
Learn more on how users can customize their cloud services - while you maintain control.
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bmc software, custom cloud, cloud computing, modular cloud service, lilac schoenbeck, bsm, business srvice management, service level agreement, sla
    
BMC Software
Published By: Rosetta Stone     Published Date: Mar 22, 2012
MarketBridge, a leading global provider of sales and marketing services, surveyed 493 senior and upper management-level business professionals in a variety of functional roles at leading international corporations to learn more about their company's language-learning needs. Please download this free white paper for more information.
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bilingual, human resources, rosetta stone, global human resources, business research, business issues and trends, global hr management, human resources management, management fundamentals
    
Rosetta Stone
Published By: Esker     Published Date: Jun 29, 2016
Approximately 79% of customers seeking customer service and support wish it were easier and more convenient to obtain.* Read the new Customer Service Workbook to discover industry tips and best practices for bringing efficiency and profitability to order management while freeing up your CSRs to: • Process orders quicker with fewer errors • Carry out customer engagement strategies • Manage order volumes at current staffing levels • Increase customer loyalty
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customer service, best practices, efficiency, profit, business management, business intelligence
    
Esker
Published By: Salesforce.com     Published Date: Sep 20, 2013
In 2013 Salesforce.com partnered with Fifth Quadrant to conduct quantitative and qualitative research into the customer service space in Australia and New Zealand. The research was designed to specifically examine new channels for service delivery such as Mobile Devices, Social Media to name a few and the maturity level of Australian organisations in regards to Customer Experience Strategy.
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salesforce, crm, crm solutions, research, best practices, ces, technology, knowledge management, data management
    
Salesforce.com
Published By: Oracle     Published Date: Mar 09, 2017
In this white paper, IDC discusses the inherent difficulties associated with traditional backup schemes and the changing dynamics of data protection strategies. We examine Oracle's Zero Data Loss Recovery Appliance (ZDLRA) and the role it can play in providing significantly improved service levels for all types of Oracle databases.
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Oracle
Published By: ServiceNow     Published Date: Nov 22, 2013
An effective service catalog enables IT to deliver business services that are more customer and service focused, which results in higher customer satisfaction, provides standardization and consistency and increases IT visibility across the organization.
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servicenow, enterprise it, boost visibility, business value, service catalog, service management, infrastructure library, budget effectiveness, customer-focused services, business critical asset, customer requirements, service level management, it management, infrastructure, business activity monitoring, business intelligence, customer interaction service
    
ServiceNow
Published By: NetApp     Published Date: Dec 09, 2014
Although the cost of flash storage solutions continues to fall, on a per-gigabyte capacity basis, it is still significantly more expensive to acquire than traditional hard drives. However, when the cost per gigabyte is examined in terms of TCO, and the customer looks past the pure acquisition cost and accounts for “soft factors” such as prolonging the life of a data center, lower operating costs (for example, power and cooling), increased flexibility and scalability, or the service levels that a flash solution enables, flash solution costs become increasingly competitive with spinning media.
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flash storage, netapp, tco, flash storage solutions, soft factors, flash solution, it management
    
NetApp
Published By: Kaseya     Published Date: May 13, 2015
While seemingly counter intuitive, organizations can actually create IT efficiencies without having to cut service levels by adopting a systems management strategy that embraces the concept of “Discover, Manage, Automate and Validate.”
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kaseya, hybrid, cloud, management, msp, mobile, big data, network management, network performance management, project management, service management, desktop management
    
Kaseya
Published By: Citrix ShareFile     Published Date: Jul 11, 2017
Every day more businesses are using the cloud to get work done. And for good reason. With cloud collaboration services constantly enhancing security features, the cloud is quickly becoming one of the most secure and simple ways for businesses— just like yours—to get work done from any device, any time. Read this eye-opening e-book to find out: Why 79% of businesses trust the cloud How business-class cloud services use high-level encryption tech to protect every file and document Why 79% of IT pros say it’s people, not technology, that cause security gaps.
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cloud, cloud security, encryption, security, mobility
    
Citrix ShareFile
Published By: Secureworks     Published Date: Oct 04, 2017
Technical Tests are designed to cover specific services. Each security test has its own objectives and acceptable levels of risk. There is not an individual technique that provides a comprehensive picture of an organization’s security when executed alone. A qualified third party can work with you to determine what combination of techniques you should use to evaluate your security posture and controls to begin to determine where you may be vulnerable.
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Secureworks
Published By: Turbonomic     Published Date: Oct 02, 2018
Microsoft Azure is a public cloud platform featuring powerful on-demand infrastructure and solutions for building and deploying applications workloads as well as a wide variety of IT and application services. You can use Azure as a public cloud provider and as a hybrid extension to existing on-premises infrastructure. Organizations that use Microsoft solutions on-premises are able to extend their infrastructure and operational processes to Azure. With the growing popularity of Azure, today’s systems administrators need to acquire and strengthen their skills on this fast-growing public cloud platform. In this guide we explore the Azure public cloud platform with a focus on the Infrastructure-as-a-Service (IaaS) features. We cover general architectural features of the Azure cloud including geographic regions, availability zones, and Service Level Agreements (SLAs) attached to the core Azure IaaS infrastructure.
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Turbonomic
Published By: Citrix ShareFile     Published Date: Jun 12, 2017
Examine a few of the enterprise-level features that IT departments and administrators will look for in a file-sharing service. Some file-sharing services make the grade at a consumer level, but don’t offer the kinds of features that make a system workable for enterprise. An enterprise-level service should be able to balance its efficiency – a primary user concern – with the needs of a company’s IT department.
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file sharing, consumer level, enterprise level, efficiency
    
Citrix ShareFile
Published By: F5     Published Date: May 12, 2016
App Protection is fraught with complexity and with the growth of IoT and the applications that go along with it, the issues are only growing. By enhancing existing security portfolios with solutions and services focused on the application level, organizations can better protect the applications that can expose their sensitive data.
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application protection, app protection, security, cloud, cloud computing, public cloud, security application, application security, virtualization, infrastructure
    
F5
Published By: pepperjam     Published Date: Jun 18, 2019
More than 20+ years of affiliate marketing evolution has created more service choices than ever before. And choosing just the right-fit service for your brand can seem overwhelming—even confusing. And while having options is generally good, sometimes having too many can lead to complexity. That’s why we’ve created a guide to help you select the right-fit service level for your brand. You’re almost there! Just complete the form to download Selecting The Right Affiliate Marketing Service: Bringing Clarity to the Complex today!
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pepperjam
Published By: CA Technologies     Published Date: Jan 08, 2014
Most organizations want to leverage the cloud, but also recognize that migrating all their applications at once is not always practical. They are seeking ways to utilize cloud-based services while maintaining certain applications on-premise. For organizations utilizing this hybrid architecture, one of their major challenges is providing users with the flexibility to seamlessly move around the environment while still maintaining appropriate security levels—or more specifically, ensuring consistent control and security policy between on-premise applications and cloud services.
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ca technologies, identity, identity management, identity and access management, iam, cloud, user provisioning, security, cloud security, applications, on premise, network provisioning, network security, access control, application security, authentication, cloud computing
    
CA Technologies
Published By: newScale     Published Date: Jan 30, 2008
Demand for IT services is outpacing the growth of IT budgets. The business constantly requests new services, requires higher service levels, and expects more consistent service delivery. With supply constrained, the only solution is to manage this demand more effectively. The new version of ITIL prescribes essential changes to help IT and the business tackle this difficult task.
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service, service management, service catalog, newscale, itil, service catalog, service catalogue, itil service catalogue, it service catalogue, it management, best practices, sla
    
newScale
Published By: CA WA     Published Date: May 12, 2008
Emerging information technologies like composite and multi-tier applications, service oriented architectures (SOA), virtualization, grid and cluster computing, and Web Service-based application delivery create an extraordinary opportunity for IT managers. With these dynamic technologies, they can provide business owners with IT services that are extremely flexible and agile, driving a more dynamic and competitive business.
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ca wa, workload automation, roi, return on investment
    
CA WA
Published By: CA WA     Published Date: May 12, 2008
All things that can be automated will be automated. Beyond the careful choreography of sophisticated workflow, managing myriad simultaneous requests puts unprecedented demand on the software that must schedule and perpetually deliver against well-defined service levels, in real time. Gone are the days of simple batch processing. Welcome to the oh-so-very-flat world that is embracing service-oriented architectures, grid architectures, expansive ecosystems, and end-to-end processing. Workload scheduling has got to grow up.
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ca wa, workload automation, soa, service oriented, scheduling, service oriented architecture
    
CA WA
Published By: CA WA     Published Date: May 12, 2008
While companies cope with increasing demands for speed from their customers, shareholders and customers alike demand that they make these changes cheaply, with minimal risk and with as few people resources as possible. Is there any way to meet these challenges? Take another look at modern enterprise job scheduling to see how it enables the real-time environment (RTE).
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ca wa, workload automation, web services, service oriented, soa, service level, sla, service oriented architecture
    
CA WA
Published By: BMC Control M     Published Date: Sep 15, 2009
This paper, from industry analyst firm Enterprise Management Associates, explores how workload automation can help IT reduce outages, consolidate vendors, improve integration, and cut costs. Learn more. Download the white paper, "IT Automation: Going Beyond the Obvious to Find Real Cost Savings."
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bmc control-m, enterprise management associates, workload automation, wla, peoplesoft, sap, oracle, as/400, openvms, extract-transfer-load, etl, business service managemen, bsm, service level managemen, slm, mainframe, windows, unix, linux, custom applications
    
BMC Control M
Published By: EMC Corporation     Published Date: May 27, 2014
ESG Whitepaper: Find out how EMC’s own IT organization is reaping the benefits of Cloud computing and IT-as-a-Service (ITaaS), including new levels of efficiency, agility, and productivity
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emc, cloud computing, hybrid cloud, private cloud, cloud infrastructure, itaas, it-as-a-service, it services, cloud architecture, it management, data center
    
EMC Corporation
Published By: SailPoint     Published Date: Feb 08, 2011
This guide is designed to help ensure a successful identity governance strategy can move your organization toward sustainable compliance, reduced risk, improved service levels and lower operational costs.
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sailpoint, identity governance, compliance, risk management, access management, password management, reporting and analytics, identity management, business analytics, corporate governance
    
SailPoint
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