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Published By: Teradata     Published Date: May 02, 2017
even West Media (SWM) is Australia’s leading multiple platform media company with a market-leading presence in broadcast television, magazine and newspaper publishing, and online. To support its unprecedented broadcast of the Rio de Janeiro 2016 Olympic Games, SWM integrated the world’s first production implementation of the Teradata Database running on Amazon Web Services (AWS) into its existing data ecosystem. This enabled the delivery of critical insights during the event and helped directly drive audience engagement with SWM’s digital products, resulting in the creation of a powerful audience asset that that now informs their broadcasting, marketing, and advertising plans. Find out how with in this case study.
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data management, data system, business development, software integration, resource planning, enterprise management, data collection
    
Teradata
Published By: Limeade     Published Date: Feb 02, 2017
Employee engagement is no longer a matter of physical health, job satisfaction or stress management. Simply put, to make sustained engagement a reality, employers need to address the whole employee — their health, well-being and performance.
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Limeade
Published By: IBM     Published Date: Oct 12, 2015
This IBM-commissioned profile of government information management professionals examines the challenges of dealing with the increase in digital and unstructured content as well as the roles that shared capture service and improved case management.
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ibm, forrester, digital, engagement, forrester technology, information management, software development, it management
    
IBM
Published By: CA Technologies     Published Date: Jan 08, 2014
Customers are embracing new technologies and they want to interact through a variety of applications, at any time and from any device. Many consumer facing organizations are racing to enable new interaction channels to innovate, grow their business and improve customer loyalty. As they expand online services and add mobile and social media interaction there is an increasing need to both secure and coordinate these activities. The key challenge is to deliver innovative new applications and services quickly and to provide an excellent customer experience across multiple channels.
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ca technologies, crm, customer relationship management, delivery, security, multi-channel, customer environment, customer experience
    
CA Technologies
Published By: CA Technologies     Published Date: Jan 15, 2014
Customers are embracing new technologies and they want to interact through a variety of applications, at any time and from any device. Many consumer facing organizations are racing to enable new interaction channels to innovate, grow their business and improve customer loyalty. As they expand online services and add mobile and social media interaction there is an increasing need to both secure and coordinate these activities. The key challenge is to deliver innovative new applications and services quickly and to provide an excellent customer experience across multiple channels.
Tags : 
ca technologies, crm, customer relationship management, delivery, security, multi-channel, customer environment, customer experience
    
CA Technologies
Published By: CA Technologies     Published Date: Jan 15, 2014
Customers are embracing new technologies and they want to interact through a variety of applications, at any time and from any device. Many consumer facing organizations are racing to enable new interaction channels to innovate, grow their business and improve customer loyalty. As they expand online services and add mobile and social media interaction there is an increasing need to both secure and coordinate these activities. The key challenge is to deliver innovative new applications and services quickly and to provide an excellent customer experience across multiple channels.
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ca technologies, crm, customer relationship management, delivery, security, multi-channel, customer environment, customer experience
    
CA Technologies
Published By: Avaya     Published Date: Jan 15, 2014
How are you collaborating with the amazing communication technology now available? Chances are your organization is doing collaboration ... all wrong. Let's look at 5 common collaboration fails tripping up companies today.
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avaya, collaboration, integration, integrating technology, workflow, productivity, innovation, communication solutions
    
Avaya
Published By: Cornerstone OnDemand     Published Date: Mar 27, 2017
To get the best performers and strongest leaders, proper performance evaluation processes and training opportunities need to be available. Organisations who utilise performance reviews and eLearning are more likely to experience: • Higher engagement and productivity • Increased career mobility • Increased ability to manage compliance training • More millennial recruitment Interested in learning how to attain such benefits? Download How to Maximise Workforce Growth with integrated Performance Management and eLearning.
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Cornerstone OnDemand
Published By: Cornerstone OnDemand     Published Date: Mar 27, 2017
We have a world of technology at our fingertips, but is it actually leading to stronger, more agile organisations? How do these new tools serve as the catalysts for more productivity and greater executions of companies’ larger marketplace ambitions? In the brief "4 Trends Redefining Performance Management,” we cover: 1. Embracing the digital transformation 2. Rethinking performance management 3. Rising employee engagement 4. Business insights Download the brief to learn how you can expand HR's role in boosting company success.
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Cornerstone OnDemand
Published By: Cornerstone OnDemand     Published Date: Mar 27, 2017
Performance management works hand-in-hand with every phase of the employee lifecycle: learning and development, succession, and even recruiting. Creating a true performance management culture drives employee engagement and retention as well as your bottom line. Download "The True Cost of Not Having Performance Management" to learn how to make the case to execs that investing in performance management drives growth. This brief will uncover: • How smarter recruiting leads to more impactful workers • Strategies for connecting performance to learning • How to create a development plan that matches to performance goals Download the brief to see more proven solutions for building a strong performance management culture!
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Cornerstone OnDemand
Published By: Brightcove     Published Date: Sep 17, 2014
Salesforce ExactTarget Marketing Cloud, a digital marketing company, adopted Brightcove’s Video Cloud to manage the development and publication of video content to its Web site through a custom video portal to increase user engagement and increase the amount of time users spend learning about the brand. Nucleus found that using Brightcove enabled ExactTarget Marketing Cloud to better leverage its online video presence to increase its engagement with users and more effectively manage its digital brand.
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digital marketing, video content, online video presence, custom video portal
    
Brightcove
Published By: Brightcove     Published Date: Sep 17, 2014
PUMA produces and publishes a wide range of video content around the world to support its products but also to bring customers on a journey. While PUMA is known for its cutting-edge products, its brand really comes alive through the context that the company puts the products in and the lifestyle that the brand portrays. PUMA looks to video as an opportunity for engagement and a way to direct customers to a cadence-specific, multiscreen experience.
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video cloud, video content, live video content
    
Brightcove
Published By: Spredfast, Inc.     Published Date: Oct 22, 2014
Oreo and the Super Bowl. Snickers and Luis Suarez' World Cup bite. By now you have probably read about brands winning big with real-time marketing (RTM) during major events. But real time happens every day, and any brand can succeed with RTM. Learn more about this social marketing strategy and how your brand can incorporate it into your playbook.
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spredfast, rtm, real time marketing, social, marketing strategy, messaging, engagement
    
Spredfast, Inc.
Published By: Globoforce     Published Date: Mar 29, 2012
According to Reuters, 80% of U.S. workers are dissatisfied with performance reviews. This white paper discusses how to improve performance management and engagement simultaneously. Download now.
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human resources, hr management, performance management, employee management, globoforce, business issues and trends, global hr management, human resources management
    
Globoforce
Published By: Globoforce     Published Date: Apr 01, 2013
Joanna Geraghty from JetBlue can. JetBlue’s Lift program provides deep insights into the company’s performance and culture management, powered by peer feedback and directly linked to the airline’s core values
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case study, jetblue, engagement, culture, social recognition, globoforce, employee recognition, employee satisfaction
    
Globoforce
Published By: Keas     Published Date: Mar 07, 2012
The economics of employee health & happiness are both frightening and wildly compelling. Companies that seize the Employee Wellness opportunity will win the war for talent and distance themselves from their competition. Wellness is no longer a "nice to have." It's business strategy.
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employee wellness, corporate wellness, human capital management, wellness strategy, employee engagement, human resources, human resource management, talent management
    
Keas
Published By: SAP     Published Date: Nov 28, 2012
Across all businesses, they would like nothing better than to know what their customers like. How old are they? What do they like? Structured customer intelligence was the primary currency and see how social interaction enhances engagement.
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social interactions, sap, customer engagement process, customer, experience, customer relationship, multi-channel environment
    
SAP
Published By: RelayHealth     Published Date: Mar 29, 2013
Atlantic Health System, based in New Jersey, led an initiative to connect healthcare providers with one another and with patients to improve care coordination and patient engagement.
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care coordination, patient engagement, relayhealth, atlantic health system, hio, financial connectivity, claims processing, account resolution
    
RelayHealth
Published By: RelayHealth     Published Date: Mar 29, 2013
Connecting clinical and pharmacy networks so community pharmacies can contribute to improved patient care and participate in new care delivery models.
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clinincal integration, pharmacy integration, longitudinal patient record, medication adherence, care coordination, patient engagement
    
RelayHealth
Published By: LivePerson     Published Date: May 17, 2016
At the end of last year, the US alone had 435 million smart mobile devices in use — that’s 35% higher than the total US population. Among smartphone users, 68% use messaging apps regularly. And 84% of smartphone engagement with apps is spent communicating via text, email, and social channels. What does this mean for brands? The current state of CX is broken. Brands focus too much on channel and transaction, ignoring the customer’s preferences, and, ultimately, negatively affecting their bottom line. But wherever there’s a disconnect, there’s also opportunity. In increasing numbers brands are turning to messaging platforms and apps to offer more efficient, convenient customer service.
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liveperson, idc, consumer relations, mobile, smartphones, mobile apps, brand engagement, mobile computing
    
LivePerson
Published By: CareCloud     Published Date: Jul 28, 2014
Deliver more efficient patient care with an MU-certified EHR that features patient engagement, decision support and task management tools built in. Plus, charting features like templates and order sets let you focus on your patients, not your EHR.
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carecloud, single solution, patient engagement, order sets, templates, ehr, task management
    
CareCloud
Published By: CareCloud     Published Date: Jan 21, 2015
Download this white paper to help you choose the right health IT vendor for Meaningful Use and beyond. Learn how modern EHR software can make it easier to: • Meet more stringent stage 2 Meaningful Use criteria • Demonstrate patient engagement • Quickly adapt to future MU changes
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carecloud, ehr, electronic health records, stage 1, stage 2, avoid penalties, government guidelines
    
CareCloud
Published By: Sitecore     Published Date: Sep 15, 2014
Get the PDF to learn how Sitecore is innovating our products to help world-class marketers know every customer and shape every customer experience. Discover why it’s never been simpler.
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platform, customer, experience, simpler, marketers, world-class, requirements, consistent
    
Sitecore
Published By: Brainshark     Published Date: Apr 24, 2015
Download your free copy today to learn how marketing and sales can work together to drive revenue through lifelong customer engagement.
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marketing strategy, sales marketing alignment, sales content, sales enablement, cmo, content marketing, product marketing, customer engagement
    
Brainshark
Published By: Salesforce.com     Published Date: Jul 02, 2014
A well-executed "System of Engagement" strategy provides value to banks and customers. • Approximately 45% of bank customers today regularly interact with their institution through a mobile channel, with estimates of 70% within a few years. • Why it’s time to break down the System of Record and move to a System of Engagement. • How this shift can increase customer satisfaction and create new business opportunities. Download this white paper to get the full details on how a new approach to banking pays off for everyone.
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salesforce, system of engagement, banking, increase customer satisfaction, mobile channel, system of record, knowledge management, enterprise applications
    
Salesforce.com
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