programs

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Published By: OpenText     Published Date: Mar 20, 2012
The report highlights industry best practices for establishing and nurturing CEM programs that delight customers while improving overall business results.
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marketing, customer experience, customer satisfaction, analytics, customer service, aberdeen
    
OpenText
Published By: OpenText     Published Date: Mar 22, 2012
This Aberdeen Analyst Insight highlights the value and strategic deployment methods of multi-channel customer engagement programs (i.e. marketing) that use digital channels.
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digital marketing, marketing, multi-channel marketing, online marketing
    
OpenText
Published By: LogMeIn     Published Date: Oct 10, 2014
This report outlines the business value and best practices of integrating the contact center with omni-channel programs in order to deliver a seamless customer experience across multiple touch-points.
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logmein customer service technology, intergrated contact center, customer experiences, customer technology, contact center, customer interaction service, customer relationship management, customer satisfaction, customer service
    
LogMeIn
Published By: McAfee     Published Date: Feb 06, 2013
This survey shows how organizations leverage strategic risk management and mitigation solutions such as risk analysis, security information event management (SIEM), and vulnerability scanning as part of their overall risk and compliance programs.
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risk and compliance, patch management, siem, policy compliance and configuration, database security, mcafee vulnerability manager, mcafee risk advisor, mcafee policy auditor, mcafee enterprise security manager, access control, anti spam, anti spyware, anti virus, application security, auditing, authentication, compliance, identity management, internet security, intrusion detection
    
McAfee
Published By: McAfee     Published Date: Feb 06, 2013
How do rogue programs work - and how do you protect yourself and your business? Three best practices to keep these unwanted programs out of your networks.
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fake alerts, fake anti-virus, rogue programs, rogue applications, scareware, endpoint url filtering, web gateway, anti virus, anti spam, anti spyware, application security, internet security, intrusion detection, intrusion prevention, policy based management, security management, security policies, vulnerability management
    
McAfee
Published By: McAfee     Published Date: Apr 16, 2014
This paper examines what US federal agencies and organizations should look for in log management strategy and integration into and support of applicable and prospective security and compliance programs and initiatives.
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siem, log management, federal agency, compliance, situational awareness, visualization, security
    
McAfee
Published By: Plex Systems     Published Date: Feb 26, 2014
Aerospace and Defense manufacturers manage complex programs. With cyclical demands and tight time-to-market expectations, manufacturing is both an art and a science. You need an ERP system with close integration between engineering and manufacturing operations while supporting regulatory compliance.
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cloud, plex, erp, cloud computing, manufacturing, management, best practices, productivity, high level production, enterprise resource planning
    
Plex Systems
Published By: Castlight Health     Published Date: Aug 02, 2016
"In this eBook from Castlight Health and Jellyvision, you will learn: • How to influence employee behavior through careful and personalized messaging, curated content, creative incentives, and more. • What the top U.S. organizations are doing to boost benefits engagement and guide employees along the path of health care consumerism. • How to put your organization’s technology to work toward your communication goals to meet employees on their level."
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castlight health, human resources, benefits, jellyvision
    
Castlight Health
Published By: Castlight Health     Published Date: Aug 03, 2016
Traditionally, people have called what you do “benefits management.” But you deliver much more than that. You’re charged with managing both the well-being of your employees and their families, and the health of your business.
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castlight health, benefits, human resources, healthcare
    
Castlight Health
Published By: Adobe     Published Date: Oct 10, 2016
Your week is full of deadlines. But in order to meet them, your team often loses hours to exhaustive search and file-sharing practices. Using that time for more creative concepting could make for bigger long-term gains. And Adobe has the tools to help. Adobe Creative Cloud Libraries allow your workgroups to collaborate and share projects across programs and computers—no matter their individual locations. And Adobe Stock seamlessly integrates images for direct placement into apps like Adobe Photoshop, Illustrator, and InDesign. Download Pfeiffer Consulting’s new Adobe Stock Benchmark Reports to learn more about the efficiency and productivity gains linked to using Adobe Stock.
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adobe, adobe stock, adobe creative cloud, cloud, integration, enterprise applications
    
Adobe
Published By: Tharpe Robbins     Published Date: Jun 23, 2014
Looking for cost-effective benefit alternatives that increase productivity and reduce absenteeism? It’s time to look at workplace wellness programs. These programs are no longer a trend — they are here to stay. Providing employees with incentives to get healthy and stay healthy can have a positive impact on engagement and the bottom line. This white paper from TharpeRobbins shows you the advantages of an employee wellness program and how you can get started with one in your organization.
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employee engagement, rewards, awards, recognition, performance recognition, length of service recognition, organization performance, attract talent, retention, social recognition, sales performance, career recognition, retirement recognition, employee incentives, recognition software, engagement platform, career, performance, social, service award
    
Tharpe Robbins
Published By: Tharpe Robbins     Published Date: Mar 05, 2015
Many companies are adding integrated recognition and reward strategies specifically to engage employees, enhance the employee experience, and drive shared responsibility for reaching corporate goals throughout the organization. This white paper from TharpeRobbins shows you how performance-driven rewards help our clients move beyond traditional service and safety reward programs to new levels of employee recognition.
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employee engagement, rewards, awards, recognition, performance recognition, length-of-service recognition, organization performance, attract talent, retention, social recognition, sales performance, career recognition, retirement recognition, employee incentives, recognition software, engagement platform, career, performance, social, service award
    
Tharpe Robbins
Published By: Polycom     Published Date: May 12, 2015
To mitigate their risk and maintain the trust of the customer, smart FSIs are learning how to collaborate so they can incorporate all compliance programs necessary to keep them in good standing throughout their integrated businesses.
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polycom, enterprise, collaboration, fsi, compliance, enterprise resource planning
    
Polycom
Published By: BusinessOnLine     Published Date: Jun 19, 2015
As company buying behaviors evolve, it's imperative to evolve your marketing strategies to align with the new marketplace. Luckily, with customer data becoming more and more available, smart industrial marketers are armed with high-quality proof points to establish efficient and effective programs that prove and improve marketing ROI.
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BusinessOnLine
Published By: SAP     Published Date: Feb 26, 2016
Tracking and assessing workforce-diversity programs shouldn't be hard work, but it should be a top priority. Because businesses benefit when they employ highly engaged workers with different backgrounds, HR leaders and hiring professionals contribute directly to a company’s success when diversity programs meet their goals.
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sap, business benefits, diversity, kpi, metrics, human resources
    
SAP
Published By: SAP     Published Date: Feb 26, 2016
Work has evolved, so performance management should follow. SuccessFactors partnered with PwC to develop a paper that helps companies assess their PM programs and make PM more effective. Rethinking your performance management program addresses: • The critical importance of having separate but integrated processes to accurately assess past performance and to provide continuous coaching for the future • Techniques for embedding user-friendly social and mobile performance tools that reflect the real rhythm of the business • The pivotal role of HR to evaluate and evolve PM processes Our proven tips on how to adjust and nurture PM processes are food for thought as many managers and employees focus on the business of making 2014 a successful year.
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sap, pwc, performance management, human resources
    
SAP
Published By: Rosetta Stone     Published Date: Apr 03, 2018
For many companies, language barriers increase as business globalization becomes the norm rather than the exception. Perhaps a call center agent cannot handle customer contact in an unfamiliar language. Or a manager travels to a face-toface meeting only to sit across a conference table from clients wanting to speak in their own native language. Even within your organization, teams across global geographies must collaborate to achieve collective goals, but language barriers often stand in their way. Meanwhile, HR leaders are tasked with recruiting and retaining top talent and L&D managers must align programs with business goals. Each of these scenarios and areas of responsibility have something in common: A clear need for company-sponsored training to develop employees’ language proficiency so they can engage successfully with colleagues and customers anywhere. Thousands of learners were surveyed about the impact of language training with Rosetta Stone® business solutions.1 Results show
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Rosetta Stone
Published By: VASCO Data Security International, Inc.     Published Date: Oct 06, 2016
This presentation details top trends in patient portal security along with the first steps and top considerations for piloting digital identity management programs within a healthcare organization.
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vasco, identitiy management, portal security, patient security, password protection, cybersecurity, network security, authentication, identity management, password management, wireless security, data protection, records management
    
VASCO Data Security International, Inc.
Published By: Fitbit     Published Date: Nov 12, 2018
Guidebook: 4 Ways to Implement Your Best Activity Challenge Yet Leading companies know: employees who are physically active are healthier and more productive, and wellness programs can play an enormous role in driving physical activity and health in the workplace. In this guidebook, you’ll learn: - How to create an effective communications plan - The right way to incorporate incentives - Unique activity challenge ideas to get your team moving - And more
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Fitbit
Published By: Epson     Published Date: May 14, 2018
Consumers worldwide continue to adopt and use technology in their shopping experience. Faced with rising customer expectations and increasing competitive pressures, retailers now are prioritizing in-store innovation. Many retailers have adopted multichannel implementations, in which mobile, web, and in-store shopping are enabled but not delivered consistently to the customer. The next step in this evolution is an omnichannel strategy, now being deployed by some retailers, which presents a consistent shopping experience across mobile, web, and in-store channels. Omnichannel also enables retailers to integrate back-end infrastructure technologies (e.g., servers, databases, etc.) and cloud-based services (e.g., loyalty programs, personalized recommendations, inventory management, etc.) to improve many aspects of store and enterprise operations. An omnichannel strategy relies on several core and supporting technologies. The key factors in evaluating any omnichannel-enabling solution includ
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Epson
Published By: One Medical     Published Date: Feb 05, 2018
It’s time to rethink the role of primary care in your health benefit strategy. Employers have invested in countless initiatives to reduce spending and improve employee health outcomes. While these programs have varying degrees of success, employers are looking for new solutions that can have substantial long-term impact. Done the right way, primary care is uniquely positioned to be one of the strongest long-term solutions for employers. The proof is in the numbers: when patients have better access to primary care, the total cost of care is reduced by 4 to 5%. Our comprehensive eBook will show you how to lower health costs and improve employee health outcomes. The guide covers: The current healthcare landscape’s impact on employers The five key attributes of high performance primary care How to make a business case for prioritizing primary care Questions to ask when evaluating vendors
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One Medical
Published By: Anaplan     Published Date: Nov 27, 2017
"Your sales compensation plan must align to market practices to attract, motivate, and retain the right talent. But only 20 percent of companies surveyed reported complete alignment between the sales compensation program and company objectives. To achieve the full benefit of an aligned sales compensation plan and a productive sale force, it is best to streamline the many siloed sales planning processes, including: • Revenue • Cost of sales • Account potential • Sales capacity • Territory and quota • Sales forecasting Download this white paper to see how successful compensation programs can collate numerous data inputs and align processes to meet business goals."
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Anaplan
Published By: Infosys     Published Date: May 21, 2018
Machines often form the backbone of businesses. Machinery breakdowns are extremely costly and there's never really a good time for these breakdowns. IN response to this challenge, companies have explored a variety of strategies - even preventive maintenance programs - to increase machine uptime. But every strategy - even a combination of strategies - has had only limited success.
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strategy, business, machines, maintenance
    
Infosys
Published By: Intouch Insight     Published Date: May 15, 2018
We know that great customer experiences lead to increased revenue. Happy customers are loyal customers, and loyal customers are more likely to share their positive experiences and recommend their favorite brands to people they know. But when it comes to making the connection between improved customer experience (CX) and revenue growth, CX pros often struggle to prove the value of their programs. The good news is there are many ways to show the return on investment (ROI) of customer experience initiatives. With the right measurement tactics in place, a solid business case can be developed.This guide includes definitions and formulas to measure the success of your own CX program.
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Intouch Insight
Published By: Cisco     Published Date: Jul 11, 2016
In this playbook, we provide you with a framework to bring big data to your agency. We break down big data into manageable components to help you understand how to make big data a reality at your agency. Our guide will serve as a roadmap for innovation and provide you with step-by-step instructions to deploy big data at your agency. This playbook will: - Teach you how to bring big data to your agency. - Identify which programs to select for a big data initiative. - Show you what big data is and how to define it for your agency. - Explore the necessary workforce skills for big data. - Examine what kind of IT supports big data programs. - Provide you with worksheets and activities designed to bring big data to your agency and build your big data roadmap. - Share three government case studies. - Highlight how industry can support government’s big data efforts.
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Cisco
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