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Published By: Oracle Service Cloud     Published Date: Mar 23, 2016
In the early 2000s, two vastly different businessesóbaseball and field service managementóbegan to use advanced statistical analysis to gain an advantage over their competitors. They both revolutionized their respective fields by using statistical knowledge to improve performance. The new approach replaced old models and methods and attained shockingly good results as both set new standards for their respective industries. In this white paper, you will learn the general concepts behind predictive analytics and how they can be applied to a field service organization. The paper will cover the basic metrics that should be tracked, the use of performance pattern profiles, and how these principles can predict future events.
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oracle, service cloud, service management, customer interaction, best practices, business activity monitoring, business analytics, customer interaction service, customer relationship management
    
Oracle Service Cloud
Published By: Delta Risk     Published Date: Jun 07, 2016
Recent high profile, high impact cyber breaches at some of the largest financial institutions in the United States have highlighted the fact that boards of directors need to take an active role in the management of cyber risk. This Viewpoint offers the Delta Risk perspective on how boards should engage in the management of cyber security risks, stressing four priority activities.
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cyber threats, security breaches, malware and vulnerabilities, internet security, security
    
Delta Risk
Published By: Oracle PaaS/IaaS/Hardware     Published Date: Jan 10, 2017
Read this whitepaper by Forrester Research to gain perspective on the trends shaping development and operations strategies. Learn how progressive companies are handling application development and operations in a DevOps environment faster and at lower costs
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Oracle PaaS/IaaS/Hardware
Published By: Savvis UK Limited     Published Date: Nov 12, 2010
Virtual Private Data Centers with multiple service profiles deliver scalable capacity while minimizing costs.
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savvis, virtual private data center, vpdc, enterprise application, storage protection, cloud, storage management, storage virtualization, enterprise software, data protection, cloud computing, data center design and management
    
Savvis UK Limited
Published By: IBM     Published Date: Aug 10, 2009
Digital Media convergence, Web 2.0 and social networking's growing influence are forcing Telecommunications companies to transform their service offerings. Watch this webcast to learn about IBM's asset-based telecommunications solutions that solve our clients most important challenges.
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web 2.0, social networking, telecommunications, digital media, collaboration, ibm, empowering people, spde, cem, customer experience management, blogs, wikis, user profiles, tagging, feeds, mobile services, lotus, wireless, enterprise applications, mobile computing
    
IBM
Published By: Business-Software     Published Date: Jul 14, 2010
Profiles of the Leading Manufacturing Software Vendors.
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business software, enterprise resource planning, enterprise software
    
Business-Software
Published By: Business-Software     Published Date: Jul 14, 2010
Profiles of the Leading Retail Management Software Vendors.
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business software, business intelligence, business management, enterprise resource planning, enterprise software
    
Business-Software
Published By: Business-Software     Published Date: Jul 14, 2010
Profiles of the Leading Supply Chain Management Software Vendors.
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business software, enterprise resource planning, enterprise software, supply chain management
    
Business-Software
Published By: Progress Software Corporation CEP     Published Date: Oct 23, 2009
IDC Report: Complex Event Processing Opportunity Analysis and Assessment of Key Products Read this excerpt of the 2009 IDC study by Maureen Fleming and Jeff Silverstein looking at complex event processing. The excerpt includes IDC opinion on the market for CEP, what defines CEP and independently profiles Progress Apama, which was ranked "Top CEP Innovator" in the report.
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progress software, idc, complex event processing, business intelligence, cep, mom, application performance management, business activity monitoring, business management, business process automation, business process management, analytical applications
    
Progress Software Corporation CEP
Published By: Savvis     Published Date: Jul 07, 2010
Savvis Symphony VPDC introduces one of the industry's first enterprise-grade Virtual Private Data Center (VPDC) solutions with multi-tiered security and service profiles.
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savvis symphony, virtual private data center, vpdc, security, it infrastructure, outsourcing, cloud computing, infrastructure, security management, server virtualization, software outsourcing, data center design and management
    
Savvis
Published By: IBM Unica     Published Date: Sep 08, 2011
This SiriusDecisions vendor profile features Unica, which offers a marketing automation platform that includes online and offline campaign management, Website and content personalization, activity-based campaign triggers, lead management, and customer data and Web analytics.
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ibm, unica, siriusdecisions, vendor profile, field marketing, automation platforms, integrated enterprise, demand creation provider grid
    
IBM Unica
Published By: IBM Unica     Published Date: Feb 09, 2012
Download this white paper to learn how forward-thinking organizations are deploying real-time marketing strategies to generate offers based on deep customer profiles, transaction histories, and other rich, real-time context.
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ibm, real-time, marketing, customer satisfaction, response rates, real-time content, marketing research, marketing solutions
    
IBM Unica
Published By: Janrain, Inc.     Published Date: Oct 29, 2012
Learn how to collect, store, and leverage the social profile data of your most profitable website users, plus best practices and case studies for social login, sharing, gamification, and single sign-on. Get the paper now!
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janrain, user management, vibrant audience, online users, user engagement
    
Janrain, Inc.
Published By: IBM     Published Date: Oct 24, 2012
Enterprise Marketing Management, is a software technology solution for marketing organizations that provides a comprehensive marketing platform for managing customer and prospect interactions throughout the customer life-cycle. Read on to learn more.
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ibm, emm, enterprise marketing mangement, knowledge, integration, enterprise applications, cross channel profile
    
IBM
Published By: Adobe     Published Date: Aug 02, 2017
Beyond a customerís digital profile is their real-world identity. Knowing this information and how it fits into the full customer journey is critical. Along with in-store purchase data, you can also gain insight into their brick-and-mortar buying habits, like the time of day theyíre most likely to shop, the average time spent in a store, the frequency of their visits or the categories of products for which they shopped.
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digital marketing, personalised content, customer nurturing, cross channel analytics, adobe, in-store interactions
    
Adobe
Published By: Limelight Networks     Published Date: Jul 31, 2012
In this report you will learn how today's WCM platforms are fusing the best marketing automation practices with content management, allowing marketers to leverage content in new and innovative ways. Discover 10 of the top capabilities you should be considering for your website.
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web content management, wcm, it management, it support, cms, marketing automation, visitor profiles, market segmentation, demographic, visitor identification, campaign tracking, lead scoring, progressive profiling, lead qualification, social engagement, multiedvice, multilingual, multisite support, traffic management, business intelligence
    
Limelight Networks
Published By: Salesforce     Published Date: Mar 19, 2013
Social Sales ebook: a prerequisite to #winning. Find out which profile wins the most deals and how all your sales reps can be more successful.
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sales, ebook, crm, social, guide
    
Salesforce
Published By: IBM     Published Date: May 22, 2013
Enterprise Management Associates (EMA) has conducted extensive research investigating the integration and management challenges created by the convergence of on-premise and public Cloud hosted applications. Research conducted in mid-2012 uncovered some compelling statistics about the role of Cloud integration in today's companies: Nearly 50% of the companies surveyed have already deployed tiered transactions spanning public Cloud and on-premise computing environments (one form of "hybrid Cloud") Approximately 35% have integrated (or are in the process of integrating) multiple Software as a Service (SaaS) applications. As one IT professional put it, "Everything is connected to everything." Because of this fact, any discussionof public Cloud as a standalone technology is outmoded. Few modern on-premise applications exist as"silos," and the same is true of Cloud-delivered applications.
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ibm, cloud, cloud computing, integration, cast iron, ema, hosted, cloud hosting, remote access, application integration, service oriented architecture, colocation and web hosting
    
IBM
Published By: NetApp     Published Date: Sep 24, 2014
ESG research indicates that the corporate usage of public cloud computing in the form of cloud-based infrastructure services, business applications , and/or application development continues to grow. What are the profiles of the organizations at the forefront of the cloud adoption movement, how are these services being leveraged today, and what is their likely level of impact over a five-year horizon?
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public cloud, corporate use, cloud-based infrastructure, business applications, application development, cloud impact, enterprise applications, cloud computing
    
NetApp
Published By: ADP     Published Date: May 16, 2018
To select the best payroll provider possible, who better to ask than your peers? With more than 400,000 reviews from real software users, the G2 Crowd business software review platform will help you confidently make the right choice. The G2 Crowd payroll report compares how providers rank in terms of customer satisfaction, specific features, industries, and more. To help you evaluate your payroll options, get this FREE copy of the G2 Crowd payroll report (a $599 value). This exclusive research includes: ∑ Detailed profiles of 27 payroll providers ∑ Ranking based on customer feedback ∑ Assessment of implementation, integration, support, and ease of use ∑ Actionable insights to help you decide
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ADP
Published By: DocuSign     Published Date: Jul 25, 2016
This short video profiles the use of DocuSign in Insurance with a special focus on our customerís customer. See first hand how DocuSign improves customer experience, maximizes ROI, and ensures compliance as the global standard for Digital Transaction Management in Insurance
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DocuSign
Published By: AWS     Published Date: Oct 30, 2018
Snapper, a New Zealand-based company that develops custom account-based solutions, was creating an online concessions payment program for local students and needed a way to enhance the security of their personal information on Amazon Web Services (AWS). The solution had to further protect online student profiles and associated payment details stored in Amazon Simple Storage Service (Amazon S3) against malware and threats. Snapper chose Symantec Cloud Workload Protection for Storage (CWP for Storage) for its advanced malware protection, elastic scalability, and simple deployment requiring only a few hours.
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data, amazon, cwp, storage
    
AWS
Published By: Emarsys     Published Date: Feb 14, 2018
Omnichannel is not just another buzzword to ignore. Itís a marketing objective, and if you donít have a strategy in place, youíre already behind the curve; not only is it important, it also takes time. There is no omnichannel switch to throw, no simple button to push. A sound omnichannel approach must be built step by-step, and for many companies it all starts with email. Omnichannel excellence can be achieved through an email-first (not an email-only) approach, and for many companies, there is no better place than the email channel to begin building unified customer profiles and constructing your omnichannel empire.
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omnichannel, marketing, experience, optimization, customer
    
Emarsys
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