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Published By: Lexmark     Published Date: Jun 02, 2014
A Forrester Consulting Thought Leadership Paper on expanded process boundaries and the search for human connection.
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point-of-service workers, growth imperatives, lexmark, mobile capture, emerging workforces, data management, enterprise software, contact management
    
Lexmark
Published By: CA Technologies EMEA     Published Date: Aug 07, 2017
CA’s portfolio is designed to drive efficiency from planning through production. A core component of our continuous delivery portfolio is CA Release Automation, a market-leading application release automation solution that delivers full application deployment automation and release coordination across stages, environments and teams. The solution’s analytic capabilities enable DevOps teams to plan, manage, analyze and optimize the continuous delivery pipeline from a single control point. In addition, the portfolio includes CA Agile Central, CA Agile Requirements Designer, CA Service Virtualization and CA Test Data Manager. We continue to invest in and enhance the portfolio, most recently via the acquisition of BlazeMeter, an innovative, SaaS-based performance and load-testing solution.
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digital experience, mobile applications, business success, innovations, market, risk and cost, software development, ca technologies
    
CA Technologies EMEA
Published By: Illusive Networks     Published Date: Apr 10, 2019
APTs can be particularly harmful to financial service organizations, raising the need for early detection of malicious intruders. This white paper describes three use cases that illustrate how Illusive’s technology provides a nimble, easy-to-manage solution that guards the integrity of SWIFT services, defends legacy, custom, or “untouchable” applications and systems, and helps manage cyber risk during periods of disruptive business change.
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cyber security, deception technology, endpoint security, cyber security, threat management, threat protection, illusive networks, endpoint protection
    
Illusive Networks
Published By: Amazon Web Services     Published Date: Oct 09, 2017
Amazon Web Services has a long history of successfully supporting Microsoft workloads, with hundreds of thousands of customers across a wide variety of industries running their Microsoft workloads on AWS. Customers have successfully deployed virtually every Microsoft application available on the AWS Cloud, including (but not limited to) Microsoft Office, Microsoft Windows Server, Microsoft SQL Server, Microsoft Exchange Server, Microsoft SharePoint Server, Microsoft Skype for Business, Microsoft Dynamics products, and Microsoft Remote Desktop Services. This guide covers the benefits of moving Microsoft workloads to the Cloud and how to get started.
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cloud, amazon, web services, microsoft, security, customer success
    
Amazon Web Services
Published By: Here Technologies     Published Date: Mar 29, 2019
Rich, real-time location intelligence enables third-party logistics (3PL) companies to deliver pinpoint accuracy and offer superior service, which ultimately means higher volumes, better timelines and more competitive budgets. This ebook looks at seven specific ways in which location data is being used by 3PL companies to enable more accurate fleet routing, precise tracking of vehicles and the ability to meet increasingly demanding customer expectations. As the world’s leading location platform in 2018 (Source: Ovum and Counterpoint Research annual indexes), HERE can help 3PL companies develop key competitive advantages.
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here technologies, transport and logistics
    
Here Technologies
Published By: Here Technologies     Published Date: Apr 02, 2019
How does over-the-air technology (OTA) enable innovative solutions for carmakers? How do OTA software and firmware updates work? This whitepaper looks at the benefits of OTA updates to drivers and manufacturers. It also examines how design challenges are overcome, how updates are secured and how OTA technology could be deployed across a fleet of vehicles. As the world’s leading location platform in 2018 (Source: Ovum and Counterpoint Research annual indexes) HERE is supporting auto manufacturers to develop the navigation services for the future and guide drivers safely and efficiently to their destinations.
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over the air technologies, location data, auto, mapping
    
Here Technologies
Published By: Pure Storage     Published Date: Mar 15, 2018
Managing technology refreshes is not a popular task among enterprise storage administrators, although it is a necessary task for successful businesses. As a business evolves, managing more data and adding new applications in the process, enterprise storage infrastructure inevitably needs to grow in performance and capacity. Enterprise storage solutions have traditionally imposed limitations in terms of their ability to easily accommodate technology refreshes that keep infrastructure current and operating reliably and most cost effectively. In 2015, Pure Storage introduced a new technology refresh model that has driven strong change in the enterprise storage industry by addressing the major pain points of legacy models and provided overall a much more cost-effective life-cycle management approach. In conjunction with other aspects of Pure Storage's enterprise storage product and services offerings, the company's "Evergreen Storage" technology refresh model has contributed to this all-f
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Pure Storage
Published By: IBM     Published Date: Aug 08, 2016
In this solution brief, you'll learn how IBM Integration Bus enables you to: - Eliminate the need for point-to-point connectivity - Connect across an array of packaged applications and web services - Route and transform data in virtually any format so you can read, interpret and convert multiple data formats - Expose and extend back-end systems to mobile devices
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ibm, middleware, api economy, ibm integration bus, business agility, enterprise applications
    
IBM
Published By: IBM     Published Date: Nov 17, 2016
In this solution brief, you'll learn how IBM Integration Bus enables you to: - Eliminate the need for point-to-point connectivity - Connect across an array of packaged applications and web services - Route and transform data in virtually any format so you can read, interpret and convert multiple data formats - Expose and extend back-end systems to mobile devices
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ibm, middleware, api economy, ibm integration bus, business agility, knowledge management, enterprise applications
    
IBM
Published By: Schneider Electric     Published Date: Nov 17, 2016
Today’s data center power and cooling infrastructure has roughly 3 times more data points / notifications than it did 10 years ago. Traditional data center remote monitoring services have been available for over 10 years but were not designed to support this amount of data monitoring and the associated alarms, let alone extract value from the data. This paper explains how seven trends are defining monitoring service requirements and how this will lead to improvements in data center operations and maintenance.
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schneider electric, digital remote monitoring, data center operations, maintenance, enterprise applications, infrastructure
    
Schneider Electric
Published By: DigitalPersona UK     Published Date: Jul 21, 2011
This whitepaper takes a deeper look at the steps you can take to protect your critical data and provide secure access to that data via the cloud to improve your security posture and reduce cost.
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end point security, digitalpersona, saas, security as a service, cloud, cloud security, cloud based security, saas security
    
DigitalPersona UK
Published By: hybris software     Published Date: Aug 01, 2012
Industry leaders are engaging in multichannel integration for some very good reasons. More effective cross-channel strategies lead to more satisfied consumers as well as more efficient, more profitable retail operations. In fact, as the survey indicates, consumers expect integrated multichannel experience from their favorite brands.
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multichannel, retailing, multichannel retailing, technology considerations, hybris, pos, point of sale, print
    
hybris software
Published By: Dell & Microsoft     Published Date: Jul 23, 2013
As small businesses grow, many reach a point when their computing systems falter. A company with only a handful of employees can usually get by with disconnected computers and software packages. But as you add desktops, laptops and other devices to support an increasing headcount, the system can become so cumbersome that productivity and customer service start to suffer.
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benefits, server, small business, it management
    
Dell & Microsoft
Published By: MobileIron     Published Date: Apr 11, 2018
MobileIron unified endpoint management (UEM) enables your employees to enjoy seamless access to business apps and data through secure mobile devices, desktops, and cloud services while still maintaining complete control over their privacy. Harness the power of secure modern devices, apps and cloud services to enable business innovation. With one app, enterprises can protect company data by detecting and remediating known and zero-day threats on the mobile device, and no need for users to take any action.
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byod, strategy, endpoint, management, uem, business, applications, data
    
MobileIron
Published By: MobileIron     Published Date: May 07, 2018
This 10-point checklist outlines best practices for designing a security architecture that protects cloud data at the endpoint. Enterprise computing architectures have changed fundamentally in the last ten years, as employees consume an ever-growing collection of business cloud services through mobile apps. The traditional security approach of network perimeter and locked-down endpoints is not suitable for this app-to-cloud model of modern work.
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cloud, best, practices, endpoint, security, data
    
MobileIron
Published By: MobileIron     Published Date: Aug 20, 2018
This 10-point checklist outlines best practices for designing a security architecture that protects cloud data at the endpoint. Enterprise computing architectures have changed fundamentally in the last ten years, as employees consume an ever-growing collection of business cloud services through mobile apps. The traditional security approach of network perimeter and locked-down endpoints is not suitable for this app-to-cloud model of modern work.
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cloud, practices, audit, checklist, endpoint, security
    
MobileIron
Published By: MobileIron     Published Date: Aug 20, 2018
In the PC era, employees operated from within a well defined enterprise IT perimeter and passwords were sufficient to establish user trust. However, in today’s mobile-cloud environment, the enterprise perimeter has dissolved and business information is available to users on a variety of endpoints, apps, services, networks, locations. In this dynamic access environment, organizations need a different approach to security that is able to: • Establish user trust using multiple factor authentication • Correlate user trust with other factors such as endpoint, app, network, and more • Apply adaptive, risk-based policies that match the user’s environment
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security, enterprise, cloud
    
MobileIron
Published By: IBM     Published Date: Oct 27, 2016
A unique point-of-view prepared by IBM Digital Foundation services on how we can help improve application and system performance while reducing costs
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ibm, leadership, ibm digital foundation, innovation, system performance, knowledge management, enterprise applications
    
IBM
Published By: Genesys     Published Date: Feb 21, 2018
Routing is a fundamental component of your customer experience strategy. True omnichannel routing breaks down channel silos and gathers intelligence upfront through context and data to deliver the personalized, seamless engagement your customers now expect. Learn how you can move beyond single interactions with true omnichannel routing: • Dynamically match customers from any touchpoint, over any channel, to the agent with the optimal insights, skill set and proficiency • Enable seamless transitions between digital self-service and live employee contact • Replace single, random interactions with thoughtfully designed and optimized customer journeys
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contactbabel, contact center, omnichannel, routing, customer experience
    
Genesys
Published By: Datastax     Published Date: Apr 04, 2017
Banks are at an inflection point. According to a recent research by Viacom, 1 in every 3 U.S. consumers are open to switching banks in the next 90 days. Financial services companies need to break through the competition to gain customer trust and loyalty. Building a 360° view of the customer can help banks grow customer retention and loyalty, upsell high margin products and provide compelling interactions. However, this is no easy task as complexity increases when retail banks engage their customers across multiple channels and financial products. Gaining visibility into every customer interaction, across your business silos, and with every engagement channel is critical to making the right decisions to deliver amazing customer experiences. This white paper examines the challenges Financial Services Institutions (FSIs) face when building a 360° view of the customer to transform their customer experience and how to overcome them.
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datastax, competition, personalization, customer loyalty
    
Datastax
Published By: Oracle + Dyn     Published Date: Aug 31, 2017
"Hybrid cloud adoption is exploding, with 80% of enterprises having at least some infrastructure in the cloud. This growth includes increased use of multiple endpoints to deliver applications, sites and services, requiring a performance management strategy to ensure those services reach users effectively. This educational webinar will cover the importance of: • Optimizing round trip times and latency, with clear real-time data • Understanding the importance of load balancing and active failover • Protecting your service from route hijacks, DDoS attacks and mitigating vulnerabilities Watch this short Video Webinar and learn how focusing on the DNS layer can help you plan, migrate and optimize your way to cloud success! Watch now! "
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Oracle + Dyn
Published By: Ingenico     Published Date: May 02, 2018
The time of mobile point of sale (mPOS) has arrived. While the mission to adopt EMV has dominated the payments industry over the past few years, many hotels, resorts and casinos are now focusing their efforts on rapid planning and implementation of mPOS strategies. A number of emerging trends are driving this new focus, including an emphasis on enhancing guest experiences and building brand loyalty by leveraging digital and mobile technologies. Innovative hotels, resorts and casinos are using these solutions to create entirely new guest experiences that improve service speed and convenience while creating distinct competitive advantages. mPOS is increasingly becoming a key part of the picture, providing unique opportunities to improve guest service quality and engagement, create new efficiencies and cost savings, and strengthen their brand. This eBook will provide an overview of those opportunities, some key trends in the hotel & lodging industry, and guide you through the key requirem
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Ingenico
Published By: Cisco Umbrella EMEA     Published Date: May 24, 2019
Today’s security appliances and agents must wait until malware reaches the perimeter or endpoint before they can detect or prevent it. OpenDNS arrests attacks earlier in the kill chain. Enforcing security at the DNS layer prevents a malicious IP connection from ever being established or a malicious file from ever being downloaded. This same DNS layer of network security can contain malware and any compromised system from exfiltrating data. Command & control (C2) callbacks to the attacker’s botnet infrastructure are blocked over any port or protocol. Unlike appliances, the cloud service protects devices both on and off the corporate network. Unlike agents, the DNS layer protects every device connected to the network — even IoT. It is the easiest and fastest layer of security to deploy everywhere.
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Cisco Umbrella EMEA
Published By: Group M_IBM Q3'19     Published Date: Jun 24, 2019
Society simply must change the way it serves its most vulnerable members. Service delivery models are outdated and constrained by budgets, organizational structures and legislation. Citizens aren’t getting what they need to become more self-sufficient and recover from hard times or significant events such as disasters. Government isn’t keeping up with the demand generated by the complex times we live in and agencies are stressed to the breaking point by current service expectations. Something different must be done to generate better outcomes. This action requires better engagement between government and citizens which can lead to more self-reliant individuals and lower demands and costs on government. In California, one county is tackling this challenge head on and has found a better way to serve their citizens.
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Group M_IBM Q3'19
Published By: Proofpoint     Published Date: May 30, 2018
Email fraud is rife – business email compromise (BEC) is costing companies billions, and consumer phishing is at an all-time high. The majority of these email attacks are also preventable. Utilising the power of email authentication, Email Fraud Defence protects your organisation from all phishing attacks that spoof trusted domains. Visibility of who is sending email across your email ecosystem allows you to authorise all legitimate senders and block fraudulent emails before they reach your employees, customers and business partners. Protect your email ecosystem from today’s advanced email threats including business email compromise (BEC) and consumer phishing. Proofpoint Email Fraud Defence gives you the visibility, toolset and services needed to authorise legitimate email senders and block fraudulent messages before they reach the inbox.
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Proofpoint
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