operations

Companies are realizing the advantages of nearshore versus offshore outsourcing. Nearshore outsourcing reduces the complexity and risks associated with the distance between a client and a service provider.

How do some of the world’s biggest organizations transform their global HR operations? The five companies profiled in this eBook made their HR transformation journeys in very different ways, but they all arrived at the same destination—a single system that streamlines processes and boosts engagement across the entire organization. Read now to get their stories.

Artificial intelligence (AI) is a transformative technology that will change the way organizations interact and will add intelligence to many products and services through new insights currently hidden in vast pools of data. In 2017 alone, venture capitalists invested more than $11.7 billion in the top 100 Artificial Intelligence startups, according to CB Insights1, and the breadth of Artificial Intelligence applications continues to grow. While human-like intelligence will remain the stuff of novels and movies for the near future, most organizations can and should explore practical Artificial Intelligence projects. This technology has the potential to: • Improve productivity of internal applications • Increase revenue through enhanced customer interacton and improved customer acquisiiton • Reduce costs by optimizing operations • Enhance products and services with "smart" functionality such as vision and voice interaction and control This paper provided by Dell and Intel® gives executi

Whether you’re a leader of Infrastructure & Operations for a large enterprise or a mid-sized business looking to scale, you’ll likely have similar questions about multicloud that need answers. Read this eBook for a better understanding of multicloud architecture, and get answers to questions such as: What’s the difference between hybrid cloud and multicloud? What are the top benefits and challenges of multicloud? What is the value proposition of multi cloud management? What is a multicloud strategy? Download this free eBook today to get started on your multicloud management journey.

To remain competitive, manufacturers must focus on achieving new growth while driving down costs. Key to achieving this is greater flexibility and a dramatic upturn in operational efficiency across the manufacturing process. One area ripe for improvement is intralogistics transportation. Many manufacturers still rely on autonomous guide vehicles (AGVs) to undertake repetitive transport tasks; but, rigid in nature, they do not support today’s demand-driven, dynamic manufacturing environments. Intelligent autonomous mobile robots (AMRs), like SEIT* from Milvus Robotics, offer a viable and cost-effective alternative. This solution brief describes how to solve business challenges through investment in innovative technologies.

o The growing video surveillance market is driving demand for advanced video analysis technologies. Businesses and organizations from all vertical sectors are looking to leverage the benefits of enhanced detection accuracy and flexibility provided by deep learning to solve their security, safety, and operations challenges. Discover how Agent Vi’s innoVi* leverages cutting-edge deep learning technology to transform the hundreds, or even thousands, of cameras deployed across a city into smart video devices, contributing to the city’s ability to improve security, safety, and incident response citywide.

Read this ESG research brief to learn how to improve visibility across distributed computing environments without increasing staff or tools. Download “The Importance of a Common Distributed Data Services Layer” to learn why ensuring visibility in a distributed network environment is crucial and how a common distributed data services layer to collect, process and share data ensures that network operations teams are able to provide better digital experiences, mitigate risk and respond to changing environments.

In the future, people won’t necessarily want to own cars, but they’ll need personal mobility. The mobility ecosystem can support a range of different services, but in the near-term, many of these nascent businesses face a range of operational challenges as they bid to grow and become profitable. This ebook explores the fundamental needs of new mobility providers as they target business improvements, looks at their considerations as they forge key technology partnerships, and shows how HERE's Auto Mobility Operations solution can help mobility services meet those requirements. This ebook will help you understand how Auto Mobility Operations helps: • Enable the creation and integration of key location features as applications for mobile operating systems through use of the HERE Mobile SDK • Manage and efficiently operate fleet assets with HERE Location Services, providing fresh, high-quality and global location-based data • Create a frictionless and compelling UX - with APIs, mapping

Illusive Networks is proud to once again sponsor the Cyberthreat Defense Report by CyberEdge Group, now in its sixth year, to help security leaders assess and shape their cybersecurity programs. Download this comprehensive report to learn more about the most wanted security management and operations technology for 2019, which security processes organizations struggle with the most, and how organizations are trying to detect advanced cyberthreats more quickly.

IBM Cloud Private for Data is an integrated data science, data engineering and app building platform built on top of IBM Cloud Private (ICP). The latter is intended to a) provide all the benefits of cloud computing but inside your firewall and b) provide a stepping-stone, should you want one, to broader (public) cloud deployments. Further, ICP has a micro-services architecture, which has additional benefits, which we will discuss. Going beyond this, ICP for Data itself is intended to provide an environment that will make it easier to implement datadriven processes and operations and, more particularly, to support both the development of AI and machine learning capabilities, and their deployment. This last point is important because there can easily be a disconnect Executive summary between data scientists (who often work for business departments) and the people (usually IT) who need to operationalise the work of those data scientists

Companies across the world are innovating with artificial intelligence (AI) to improve customer experience and forge deeper relationships with customers. Through surveys and interviews with 599 executives, from large and mid-sized companies across the globe, this MIT report reveals that most customer-centric firms have already deployed AI extensively in their customer-facing operations and customer experience management processes. Get the global report and regional spotlights on North America, Latin America, Europe and Asia to access complete results. Key insights include: • Nearly 90% of respondents report measurable improvements in the speed of complaint resolution; 80% note enhanced call volume processing using AI • 80% of respondents report measurable improvements in customer satisfaction, service delivery and contact center performance • In North America, 60% of the respondents believe they will deliver a 10% or more increase in customer lifetime value in the next year • Europe

To stay ahead of the competition in a global marketplace, firms are increasingly speeding up operations, in many cases adopting real-time systems and tools to allow for instant decision-making and faster business cycles. Download here to learn how.

A forward-looking CMDB does more than keep an organization's IT operations running. It draws clear connections between IT components and business services, which is the core of Business Service Management (BSM). But even more critical than the CMDB's ability to support business as it is now, is the question of how well it will drive business innovation in the future.

As organizations have improved service delivery, they have also turned their focus to presenting business value more positively. These organizations are beginning to develop true BSM systems in two ways: by understanding the metrics that successful businesses employ to determine the value of IT, and by linking these metrics and associated business services to IT infrastructure components.

As IT evolves towards a more business-aligned position, it must seek out new ways of working that support more effective operations, service creation, and service delivery. These include technologies, processes, and a culture that supports higher levels of accountability, as well as more dynamic responsiveness to business needs.

The key benefit of creating a case management methodology is to multiply its effectiveness by replicating it across the organization's patient-facing departments, practices and functions. In this way, your organization can reduce costs, increase quality and streamline its operations.

Ensuring the reliability and efficiency of your data center operations requires a strategic partner that is qualified to minimize energy usage, reduce costs, and optimize space utilization, helping you meet critical business initiatives.

This white paper provides a primer on the considerations around designing and launching Enterprise VoIP Hosted PBX services.

A Java application that will successfully be able to retrieve, insert & delete data from our database which will be implemented in HBase along with.Basically the idea is to provide much faster, safer method to transmit & receive huge amounts of data

As the global business world shifts to all digital, real-time operations, the legacy two-tier ERP architecture so many businesses have relied on to bridge headquarters with subsidiaries can no longer compete effectively. A simple and comprehensive answer exists in SAP S/4HANA. Available in cloud and on-premise, SAP S/4HANA gives organizations the ability to utilize the same product family across a multi-tier deployment.

What if you could reduce the cost of running Oracle databases and improve database performance at the same time? What would it mean to your enterprise and your IT operations?

This white paper shows IT architects, administrators, and DevOps developers how to deploy Docker hosts and execute containerized applications on bare-metal infrastructure.

Rather than just their traditional role of running systems and processes that support business operations, IT is being leveraged to drive business opportunities and differentiate competitive offerings. Read on to find out more.

Intent-based networking is the difference between a network that needs continuous attention and one that simply understands what your organization needs and makes it happen. It’s the difference between doing thousands of tasks manually and having an automated system that helps you focus on business goals. Cisco® Digital Network Architecture (Cisco DNA™) is your team’s bridge to an intentbased network. It is an open, extensible, software-driven architecture that accelerates and simplifies your enterprise network operations, while lowering costs and reducing your risk. Only Cisco provides a single network fabric that is powered by deep intelligence and integrated security to deliver automation and assurance across your entire organization at scale. Cisco DNA gives IT time back from time-consuming, repetitive network configuration tasks so you can focus on the innovation your business needs. Cisco DNA automation and assurance are built on a Software-Defined Networking (SDN) controller, ri

All of these elements of growing connectivity have the potential to significantly increase productivity, streamline operations and enhance service levels to citizens and stakeholders. But these benefits are only one side of the story. The added complexity of the new eGovernment environment also creates many new challenges, as government agencies search for effective ways to secure and control access to the rapidly growing number and variety of gateways to their ecosystems.