operational

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Published By: Kustomer     Published Date: Aug 27, 2019
The modern-day customer expects their needs to be met immediately, no matter the channel. Drive meaningful customer relationships, increase revenue streams and improve operational performance, with omnichannel support.
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customer service, customer support, customer experience, customer service software, “conversational commerce, omnichannel support, omnichannel customer service, omnichannel customer support
    
Kustomer
Published By: Upside Travel     Published Date: Sep 20, 2019
Utilizing the right technologies and strategies can make business travel more efficient and ensure employees can focus on what matters while on the road: Moving your business forward. Grab the guide to learn how these 5 tips could increase the work performance of your team.
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business travel/travel expenses, group travel, incentive travel, travel management, operational efficiency
    
Upside Travel
Published By: Upside Travel     Published Date: Sep 20, 2019
A growing business can mean early mornings, late nights, business trips, impromptu meetings - the list goes on. With all this growth also comes the need to streamline and manage costs, all while keep your employees happy. Especially when it comes to the travel portion. Often one of the most costly line items, implementing the right travel practices at any stage of growth can make a significant impact on your team and overall business. In this guide, we break down the best travel practices to keep employee morale high and move your business forward.
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business travel/travel expenses, group travel, incentive travel, travel management, operational efficiency
    
Upside Travel
Published By: Upside Travel     Published Date: Sep 20, 2019
In this guide you’ll learn tips to improve processes including, how you book and manage travel, to how your team communicates on the road. Your time is valuable and business travel shouldn't get in the way of that. Download the guide for 7 actionable tips and tools you can start implementing with your team today.
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business travel/travel expenses, group travel, incentive travel, travel management, operational efficiency
    
Upside Travel
Published By: Intel     Published Date: Aug 26, 2019
While NFV remains both technically and business relevant today, many communications service providers (CoSPs) have found implementation very complex. NFV implementation will require further evolution in order to fully address operational and business requirements. This white paper reviews factors currently driving the network virtualization evolution and examines the impact of adopting an innovative model based on software and hardware disaggregation.
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Intel
Published By: Intel     Published Date: Sep 25, 2019
While NFV remains both technically and business relevant today, many communications service providers (CoSPs) have found implementation very complex. NFV implementation will require further evolution in order to fully address operational and business requirements. This white paper reviews factors currently driving the network virtualization evolution and examines the impact of adopting an innovative model based on software and hardware disaggregation.
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Intel
Published By: HERE Technologies     Published Date: Sep 26, 2019
Commuters and city travelers want to discover, plan and book the fastest, cheapest and most convenient way to get to their destinations. At the same time, private and public transport organizations want to seize the opportunity to delight users with a range of services that help mitigate disruption and get people from A to B quickly and easily. By reading this eBook, you’ll discover how APIs from HERE enable urban transport organizations to: • Help passengers get from A to B with multimodal and intermodal journey planning • Provide park & ride functionality to drivers • Expanding an operational zone with optimized fleet usage and intermodal trip planning • Provide users of ride-hailing services with public transport options
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HERE Technologies
Published By: KPMG     Published Date: Jun 06, 2019
What impact will the cloud-enabled workplace have on your cybersecurity strategy? This year’s research shows that organisations are navigating a myriad of both old and new cybersecurity challenges to bring the cloud into scope. Read this to discover: • how growing cloud dependency has created distinctive challenges around cyber security • what the biggest cyber challenges are for organisations in this context • how intelligent automation and machine learning is being used to overcome operational obstacles hampering cloud security • a set of cybersecurity considerations for modern IT environments.
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KPMG
Published By: KPMG     Published Date: Jun 10, 2019
Getting complex decisions right across complicated operational networks is the key to optimum performance. Find out how one of the UK’s biggest bus operators is using data and analytics to make better decisions and optimise the use of resources across their network. Read this story to discover: • how data and analytics can transform operational performance • the benefits of using decision-support tools in the middle office • key lessons for getting your plans for digital transformation right.
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KPMG
Published By: Group M_IBM Q4'19     Published Date: Sep 26, 2019
Watch a demo to see how IBM Maximo can help boost uptime, operational performance, and transformation in your EAM practices.
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Group M_IBM Q4'19
Published By: Group M_IBM Q4'19     Published Date: Oct 01, 2019
Watch a demo to see how IBM Maximo can help maximize uptime, boost operational performance and accelerate transformation in your enterprise asset management practices.
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Group M_IBM Q4'19
Published By: Group M_IBM Q4'19     Published Date: Oct 21, 2019
Watch a demo to see how IBM Maximo can help maximize uptime, boost operational performance and accelerate transformation in your enterprise asset management practices.
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Group M_IBM Q4'19
Published By: Infinidat EMEA     Published Date: May 14, 2019
Continuous data availability is a key business continuity requirement for storage systems. It ensures protection against downtime in case of serious incidents or disasters and enables recovery to an operational state within a reasonably short period. To ensure continuous availability, storage solutions need to meet resiliency, recovery, and contingency requirements outlined by the organization.
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Infinidat EMEA
Published By: Infinidat EMEA     Published Date: May 14, 2019
Infrastructure efficiency and effectiveness directly support profit and growth as competition increases in the cloud and managed service provider (xSP) market. Savvy service providers understand that storage choices have a profound impact on not only their profit and growth, but also on their customer experience and retention. They also know that storage challenges in all those areas increase exponentially with scale. Infinidat storage platforms allow service providers to build and scale differentiated, profitable solutions without worrying about storage. Infinidat technology enables unprecedented efficiency, performance, and resiliency, while flexible business models make it easy for service providers to operationalize those platform advantages—including unique co-branding and promotional opportunities as part of the Powered by Infinidat program. Cloud providers worldwide trust their businesses to Infinidat storage. This paper explores a path for service providers to unlock greater sc
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Infinidat EMEA
Published By: Intel     Published Date: Sep 20, 2019
AI is fundamentally reshaping business as we know it. It drives innovation, efficiency, productivity, new operational models, and entirely new revenue opportunities. It is no wonder, then, that enterprises of all sizes are keen to adopt this transformative technology. When embarking on the AI journey, however, it is critical to understand that data is the heart of any effective AI algorithm. So, for any enterprise looking to harness the promise of AI, the first question to ask is quite simply, “is my data ready?” This technology brief simplifies the path to AI by offering actionable steps to data readiness.
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Intel
Published By: Ricoh     Published Date: Sep 16, 2019
3 Ways Finance Leaders Can Make Better Use of Office Space and Lower Costs. According to a study by Gallup, 43% of employees work remotely at least some of the time. Success stories, tips, and actionable steps for Finance, Operations and HR leaders to identify areas for growth and operational excellence across your organization. GET THE GUIDE NOW
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Ricoh
Published By: Ricoh     Published Date: Sep 17, 2019
3 Ways Finance Leaders Can Make Better Use of Office Space and Lower Costs. According to a study by Gallup, 43% of employees work remotely at least some of the time. Success stories, tips, and actionable steps for Finance, Operations and HR leaders to identify areas for growth and operational excellence across your organization. GET THE GUIDE NOW
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Ricoh
Published By: Ricoh     Published Date: Sep 17, 2019
3 Ways Finance Leaders Can Make Better Use of Office Space and Lower Costs. According to a study by Gallup, 43% of employees work remotely at least some of the time. Success stories, tips, and actionable steps for Finance, Operations and HR leaders to identify areas for growth and operational excellence across your organization. GET THE GUIDE NOW
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Ricoh
Published By: Ricoh     Published Date: Sep 17, 2019
3 Ways Finance Leaders Can Make Better Use of Office Space and Lower Costs. According to a study by Gallup, 43% of employees work remotely at least some of the time. Success stories, tips, and actionable steps for Finance, Operations and HR leaders to identify areas for growth and operational excellence across your organization. GET THE GUIDE NOW
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Ricoh
Published By: Ricoh     Published Date: Sep 17, 2019
Organizations that digitize their workflows increase their productivity by 40.9% - IDC Are you ready to transform your organization and gain a competitive advantage? Success stories, tips and actionable steps for Finance, Operations and HR leaders to identify areas for growth and operational excellence across your organization. • Secure and improve access to information • Streamline business processes • Gain critical operational insights GET THE GUIDE NOW
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Ricoh
Published By: Ricoh     Published Date: Sep 17, 2019
Organizations that digitize their workflows increase their productivity by 40.9% - IDC Business moves fast. The ability for employees to work from anywhere is becoming a major factor in business. With a solid mobility strategy, businesses can enable revenue growth, produce operational savings and enhance productivity. Take a holistic approach to Enterprise Mobility to improve processes, implement the proper technology and provide secure access to information, without disruption to existing processes. GET THE GUIDE NOW
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Ricoh
Published By: Red Hat     Published Date: Jun 26, 2019
When any organization starts planning for cloud-native applications, it is important to consider the entire time span: from selecting a development platform until an application is truly production-grade and ready for delivery in the cloud. It can be a long journey, with many decisions along the way that can help or hinder progress. For example, at the beginning of a move to cloud-native development, it is easy for inefficiencies to occur if developers begin selecting tools and frameworks before they know where the application will be deployed. While enterprise developers want choice of runtimes, frameworks, and languages, organizations need standards that address the entire application life cycle in order to reduce operational costs, decrease risks, and meet compliance requirements. Organizations also want to avoid lock-in, whether it is to a single provider of cloud infrastructure or the latest architectural style. In addition, given the steep learning curve in cloud development, con
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Red Hat
Published By: ttec     Published Date: Jul 24, 2019
In this e-book, you’ll discover 1. How next-generation cloud technologies such as customer journey mapping platforms and advanced analytics are poised to transform the customer experience. 2. The top operational and technical challenges that next-generation cloud technologies tackle. 3. Examples of how companies can tap into next-gen cloud technologies to elevate the customer experience.
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ttec
Published By: Virtela Communications, Inc.     Published Date: Oct 12, 2011
Multinational companies (MNCs) are facing a unique combination of escalating customer, competitive and operational pressures which are forcing them to fundamentally change the way they do business and manage their IT infrastructures supporting network, security and mobility needs. Lack of IT resources, limited capex and more complex global implementations are driving an increasing proportion of MNCs to offload, or 'out-task', various aspects of their day-to-day management responsibilities to skilled third-parties that can help perform these functions well.
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health, global management service, cloud services, technology
    
Virtela Communications, Inc.
Published By: Adobe     Published Date: Sep 23, 2019
Data is a company’s most valuable asset. Just look at Forbes’ World’s Most Value Brands list. No longer is a company’s worth evaluated by its tangible assets — data has changed all of that. Every business today relies on data. The ability to filter through volumes of data to capture true insights is critical to gaining a competitive advantage. Companies aspiring to deliver the best possible customer experiences must be able to unify different types of information, including behavioral, transactional , and operational data
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Adobe
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