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Published By: Kustomer     Published Date: Sep 13, 2019
To succeed in this new era of customer service, retailers must figure out how to personalize the way they connect with customers. Find out why personalizing your support strategy is crucial for your business — and how to do it.
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“customer service”, “customer support”, “customer experience”, “customer service software”, “conversational commerce”, “streamlined customer support”, “streamlined customer service”, “streamlined customer experience”
    
Kustomer
Published By: F5 Networks Singapore Pte Ltd     Published Date: Sep 09, 2019
Have you ever wished for an army of clones to do all your thankless tasks and chores? Well, that fantasy is becoming a reality—at least on the Internet. And while they may not be actual clones, bots have begun doing lots of digital dirty work. Managing your relationship with bots—good and bad—has become an inherent part of doing business in a connected world. With more than half of online traffic initiated by autonomous programs, it’s clear that bots are a driving force of technological change, and they’re here to stay.¹ As bot technology, machine learning, and AI continue to evolve, so will the threats they pose. And while some bots are good, many are malicious—and the cybercriminals behind them are targeting your apps. Preparing your organization to deal with the impact of bots on your business is essential to developing a sustainable strategy that will enable you to grow as you adapt to the new bot-enabled world.
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F5 Networks Singapore Pte Ltd
Published By: SAP EMEA Global     Published Date: Aug 23, 2019
The move to a hyperconnected, technology-centric, always-on work environment is creating increasing pressure on companies and employees to keep up in a world where change is not just constant, but ever accelerating. To succeed in this world, businesses need employees who can not only withstand challenge and uncertainty, but who embrace and thrive on the opportunities associated with change. This requires creating a culture that understand and supports the importance of well-being. Well-being is no longer a nice to have. It’s now a critical “strategy for workforce readiness.”
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SAP EMEA Global
Published By: Intel     Published Date: Aug 26, 2019
5G services will place greater demands on the network in terms of peak data rates, connection density, and more. Learn how CoSPs are getting ready for 5G and how Intel® architecture is helping accelerate network transformation.
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Intel
Published By: F5 Networks Singapore Pte Ltd     Published Date: Sep 19, 2019
"Have you ever wished for an army of clones to do all your thankless tasks and chores? Well, that fantasy is becoming a reality—at least on the Internet. And while they may not be actual clones, bots have begun doing lots of digital dirty work. Managing your relationship with bots—good and bad—has become an inherent part of doing business in a connected world. With more than half of online traffic initiated by autonomous programs, it’s clear that bots are a driving force of technological change, and they’re here to stay.1 As bot technology, machine learning, and AI continue to evolve, so will the threats they pose. And while some bots are good, many are malicious—and the cybercriminals behind them are targeting your apps. Preparing your organization to deal with the impact of bots on your business is essential to developing a sustainable strategy that will enable you to grow as you adapt to the new bot-enabled world."
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F5 Networks Singapore Pte Ltd
Published By: Schneider Electric     Published Date: Oct 17, 2019
Powered by Smart machines, the new industrial revolution is changing how machine builders design and manufactures operate today and in the future. To remain competitive and profitable, plants and machines will have to be smarter- better connected, more efficient, more flexible and safe. This paper explains the impact of smart machines on the industrial automation and controls businesses and provides guidance for adapting to a changing industrial landscape.
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iiot, industry 4.0, control panel, industrial automation, smart manufacturing, smart machines, smart maintenance
    
Schneider Electric
Published By: Pure Storage     Published Date: Sep 13, 2019
Discover how to revolutionize processing performance, data intelligence, customer experiences, and GRC. The future of financial services will belong to those who can capture and capitalize on data. And it all begins with employing modern data strategies in four critical areas. Description You’ll learn how to: Leverage AI, machine learning and predictive analytics. Get scalable, high-speed access to vast amounts of data. Respond faster, become more competitive, and attract new customers.
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Pure Storage
Published By: SES     Published Date: Aug 01, 2019
Descubra cómo una empresa de comunicaciones está llevando conectividad a las zonas más remotas de Perú. Desde una flota de pesca costera hasta un poblado al que solo se puede acceder en avión, Axesat está entregando soluciones por satélite y cubertura 4G a zonas a las que antes era imposible llegar. El CEO de Axesat describe cómo, en asociación con SES Networks, la empresa puede aumentar el comercio y la conectividad en Perú.
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SES
Published By: SES     Published Date: Aug 01, 2019
La brecha digital está obstaculizando el uso del potencial de las regiones de pocos recursos en todo el mundo. Este artículo explora cómo una red 5G puede reducir drásticamente la brecha digital y mejorar las condiciones económicas en todo el mundo. Descubra cómo la tecnología satelital puede aumentar la conectividad en regiones de pocos recursos y tener un impacto positivo en la telemedicina, el empleo a distancia y las oportunidades de educación.
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SES
Published By: SES     Published Date: Aug 01, 2019
Este blog de nuestro vicepresidente de Desarrollo Tecnológico e Innovación ofrece la opinión de un experto sobre la revolución 5G. Descubra el impacto que tendrá la arquitectura 5G sobre nuestra futura sociedad «hiperconectada». Además, explore casos de uso que incluyen comunicaciones masivas tipo máquina, comunicaciones mejoradas de banda ancha móvil y baja latencia.
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SES
Published By: SES     Published Date: Aug 01, 2019
Este artigo de blog, escrito por nosso VP de Desenvolvimento e Inovação Tecnológicos, apresenta insights de especialistas sobre a revolução da rede 5G. Descubra o impacto que a arquitetura da rede 5G terá na nossa sociedade "hiperconectada" do futuro. Conheça casos de uso como comunicações massivas por máquina, maior largura de banda móvel e comunicações com baixa latência.
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SES
Published By: SES     Published Date: Aug 01, 2019
A divisão digital impede o aproveitamento de todo o potencial das regiões carentes do planeta. Neste artigo, o autor mostra como uma rede 5G pode reduzir drasticamente a divisão digital e melhorar as condições econômicas em todo o mundo. Veja como a tecnologia de satélite pode aumentar a conectividade em regiões carentes e beneficiar a telemedicina, o emprego remoto e as oportunidades em educação.
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SES
Published By: SES     Published Date: Aug 01, 2019
Descubra como uma empresa de comunicações está levando conectividade às áreas mais remotas do Peru. De uma frota de pesca offshore a uma vila acessível apenas por avião, a Axesat está levando soluções de satélite e cobertura de rede 4G a áreas que eram impossíveis de alcançar antes. O CEO da Axesat descreve como a empresa, em parceria com a SES Networks, consegue ampliar o comércio e a conectividade no Peru
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SES
Published By: SheerID     Published Date: Oct 18, 2019
Standing out in a competitive market is no easy feat. How do you make a splash? It goes beyond innovative technology or relatable brand identity. You need a customer acquisition strategy that will connect your company with the ideal audience. Creating a personalized offer for specific consumer tribes—such as the military, students, or teachers—is a great start. But a manual verification process is frustrating for buyers and time-consuming for support teams. Learn how Purple used gated, personalized offers backed by instant verification, which led to: ? A 6x conversion rate ? Saving their support team 49 hours per month of phone calls ? 25:1 ROAS (Return on Ad Spend)
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SheerID
Published By: Intel     Published Date: Sep 25, 2019
5G services will place greater demands on the network in terms of peak data rates, connection density, and more. Learn how CoSPs are getting ready for 5G and how Intel® architecture is helping accelerate network transformation.
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Intel
Published By: KPMG     Published Date: Jun 10, 2019
Today’s customers want 24/7 access, mobile availability, quality, low prices, fast shipping, easy returns and instantaneous service. These expectations demand that every business function be customer-centric, including operations. Read this report to find out: • how to create customer-centric operations to deliver the customer experience • the eight essential components of a connected, customer-centric enterprise • why alignment between the COO and CIO is essential • five key steps to start transforming operations to drive growth and create value.
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KPMG
Published By: Blend     Published Date: Oct 07, 2019
Every lender, bank, and credit union has different product mixes and marketing priorities, but one thing they all share is the goal of winning, retaining, and growing our customer relationships. Typically, there are two ways to maximize customer engagement: seek margin with products like credit cards, or seek volume and deeper relationships with products like home equity. This report analyzes both of these options through three key lenses: current market conditions, access to today’s high-quality borrowers, and the rich opportunity for integrated, targeted marketing. Our goal is to enable you to determine the best way to fine-tune your strategic customer engagement for 2019 by helping you: Review current market conditions. Connect with higher-quality borrowers. Develop a 360-degree, integrated marketing mix.
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Blend
Published By: TIBCO Software     Published Date: Jul 22, 2019
Connected Intelligence in Insurance Insurance as we know it is transforming dramatically, thanks to capabilities brought about by new technologies such as machine learning and artificial intelligence (AI). Download this IDC Analyst Infobrief to learn about how the new breed of insurers are becoming more personalized, more predictive, and more real-time than ever. What you will learn: The insurance industry's global digital trends, supported by data and analysis What capabilities will make the insurers of the future become disruptors in their industry Notable leaders based on IDC Financial Insights research and their respective use cases Essential guidance from IDC
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TIBCO Software
Published By: BillingPlatform     Published Date: Jul 30, 2019
Organization leaders and companies of all sizes are leveraging digital transformation in their industry, market, and business using a myriad of disruptive technologies like connectivity, the Internet of Things, blockchain, business intelligence and big data. CFOs who manage to get in front of these technologies will lead their businesses to greater success. This eBook illustrates how cloud-based billing management offers the quickest path toward this transformation. Download this eBook to explore how the right solution can help you: • Monetize IoT and increase revenue • Launch product innovations quickly • Automate billing to improve customer retention • Leverage the cloud to reduce costs Adapting today can mean the difference between success and obsolescence. With the right billing solution your business can thrive in these challenging times. Discover how today.
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BillingPlatform
Published By: TIBCO Software     Published Date: Aug 02, 2019
A perfect storm of legislation, market dynamics, and increasingly sophisticated fraud strategies requires you to be proactive in detecting fraud quicker and more effectively. TIBCO’s Fraud Management Platform allows you to meet ever-increasing requirements faster than traditional in-house development, easier than off-the-shelf systems, and with more control because you’re in charge of priorities, not a vendor. All this is achieved using a single engine that can combine traditional rules with newer predictive analytics models. In this webinar you will learn: Why a fraud management platform is necessary How to gain an understanding of the components of a fraud management platform The benefits of implementing a fraud management platform How the TIBCO platform has helped other companies Unable to attend live? We got you. Register anyway and receive the recording after the event.
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TIBCO Software
Published By: TIBCO Software     Published Date: Jul 22, 2019
The current trend in manufacturing is towards tailor-made products in smaller lots with shorter delivery times. This change may lead to frequent production modifications resulting in increased machine downtime, higher production cost, product waste—and the need to rework faulty products. To satisfy the customer demand behind this trend, manufacturers must move quickly to new production models. Quality assurance is the key area that IT must support. At the same time, the traceability of products becomes central to compliance as well as quality. Traceability can be achieved by interconnecting data sources across the factory, analyzing historical and streaming data for insights, and taking immediate action to control the entire end-to-end process. Doing so can lead to noticeable cost reductions, and gains in efficiency, process reliability, and speed of new product delivery. Additionally, analytics helps manufacturers find the best setups for machinery.
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TIBCO Software
Published By: TIBCO Software     Published Date: Jul 22, 2019
TIBCO® Connected Intelligence for Smart Factory Insights By processing real-time data from machine sensors using artificial intelligence and machine learning, it's possible to predict critical events and take preventive action to avoid problems. TIBCO helps manufacturers around the world predict issues with greater accuracy, reduce downtime, increase quality, and improve yield.
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TIBCO Software
Published By: TIBCO Software     Published Date: Jul 22, 2019
Today, you can improve product quality and gain better control of the entire manufacturing chain with data virtualization, machine learning, and advanced data analytics. With all relevant data aggregated, analyzed, and acted on, sensors, devices, people, and processes become part of a connected Smart Factory ecosystem providing: •? Increased uptime, reduced downtime •? Minimized surplus and defects •? Better yields •? Reduced cost due to better quality •? Fewer deviations and less non-conformance
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TIBCO Software
Published By: TIBCO Software     Published Date: Jul 22, 2019
Global producer of polycrystalline silicon for semiconductors, Hemlock Semiconductor needed to accelerate process optimization and eliminate cost. With TIBCO® Connected Intelligence, Hemlock achieved centralized, self-service, governed analysis; revenue gains; cost savings; and more. Fueled by double-digit growth in the markets it serves, Hemlock Semiconductor is adapting to the increasing commoditization within the polysilicon industry and better positioning itself to compete. A key factor in this plan is to equip process-knowledgeable personnel with the skills and tools to accelerate delivery of process optimizations and associated cost elimination. Hemlock turned to a TIBCO® Connected Intelligence solution to address the challenges. By implementing TIBCO Spotfire® and TIBCO® Streaming analytics, TIBCO® Data Science, and TIBCO® Data Virtualization, the company created more self-service analytics. Adding TIBCO BusinessWorks™ integration let the company realize the vision of connect
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TIBCO Software
Published By: Intel     Published Date: Sep 27, 2019
As the first major memory and storage breakthrough in 25 years, Intel Optane technology combines industry-leading low latency, high endurance, QoS, and high throughput that allows the creation of solutions to remove data bottlenecks, and unleash CPU utilization. With Intel Optane technology, data centers can deploy bigger and more affordable datasets to gain new insights from large memory pools. Here are just ten way Intel Optane technology can make a difference to your business. To find out more download this whitepaper today.
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Intel
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