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Published By: Larsen & Toubro Infotech(LTI)     Published Date: Apr 22, 2019
A global media conglomerate was facing issues with their existing operating model -stagnant quality of support, lack of innovation and inferior/deteriorating end user experience. LTI’s Amplified Outcomes Model - Mosaic helped deliver TCO reduction, coupled with enhanced user experience.
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Larsen & Toubro Infotech(LTI)
Published By: ASG Software Solutions     Published Date: Jul 27, 2009
To meet the challenges of intense competition and increasing customer demands, companies must tightly align their IT service management with business issues and priorities. This paper outlines the maturity steps involved in the progression towards proactive Business Service Management (BSM) and explains how ASG's metaCMDB helps secure its seamless adoption.
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asg, cmdb, bsm, itil, bsm, metacmdb, configuration management, metadata, metacmdb, lob, sdm, service dependency mapping, ecommerce, bpm, workflow, itsm, critical application, cms, itsm, application integration
    
ASG Software Solutions
Published By: Mimecast     Published Date: Mar 01, 2010
How should you handle your growing email archiving issues? According to ESG (Enterprise Storage Group), the number of organizations using a SaaS-based email archiving solution has increased 350% in the past three years. It's not a question of if you should archive email, but how - and, the evolution of SaaS solutions makes sense to move email management to the cloud for a broader range of organizations.
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mimecast, saas, email archiving, esg, ip storage, storage management, enterprise software, business intelligence
    
Mimecast
Published By: 123Together     Published Date: Dec 04, 2008
Microsoft Exchange Server has been a crucial technological breakthrough in advanced corporate communication systems. Companies who utilize an enterprise-class email server like Exchange believe that email is mission critical, and value the productivity it enables. But an in-house migration to Exchange 2007 from an earlier version of Exchange or another email program will not be an easy task. Complexity, time and cost issues loom large over the IT department and are causing IT directors to search for an alternative solution.
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123together, it strategies, contact management, email, economy, stability, collaboration, green it, outsourcing, microsoft exchange, hosted exchange, migration, osterman, collaboration, mobile services, business management, collaborative commerce, messaging, colocation and web hosting
    
123Together
Published By: HERE Technologies     Published Date: Jan 22, 2019
Rising urbanization has brought unprecedented levels of traffic and congestion to our major towns and cities. Departments of transport are battling to ensure their regions aren’t negatively impacted by increased pressure on their road networks. On the frontline are traffic operators and planners. Every day, they face complex challenges as they attempt to improve traffic flow, minimize incidents, and unearth solutions to network issues. This eBook explains how traffic planners and operators can use data to help overcome some of the challenges they face.
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public sector, urbanization, traffic management
    
HERE Technologies
Published By: Lenovo UK     Published Date: Mar 14, 2019
Lenovo commissioned Cebr to research the changing dynamics of workplaces around the UK. The report quantifies the potential gains from remote working and looks at issues such as: What attributes do people at the start of their careers look for in an employer? Will there be a continued shift towards remote working? And how much importance do people place on flexible working hours?
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modernworkplace, flexibleworking, smartoffice, remoteworking, work-lifebalance, futureofwork, artificialintelligence, virtualreality, workplacedynamics, workplaceresearch
    
Lenovo UK
Published By: Zendesk     Published Date: May 21, 2018
Customers are more technically savvy than everand have come to prefer the DIY approach to solving their issues and answering their own questions. Years of research by ICMI has confirmed that customers prefer to resolve issues themselves and within their channels of choice. Furthermore, customers onlyseek direct interactions when they unsuccessfully exhaust their self-service options. This is backed up by data from American Express, which found that 48% of consumers prefer to speak with a customer service rep when dealing with complex issues, but only16% prefer the same contact for simple issues. The goal of this paper is simple: We want to help you build an all-in-one knowledge base, community, and customer portal. All of which can be accomplished with a help center like Zendesk Guide.
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Zendesk
Published By: Hewlett Packard Enterprise     Published Date: May 11, 2018
In this era of digital disruption, businesses must be more agile to capture opportunities. Many viewed cloud computing technology as the way to do this, promising to address agility, scalability, and cost. But in moving to the cloud, many found that its security, compliance, and performance did not fully meet their needs. Additionally, previous common thought was public cloud is less expensive than private cloud. We now know that is not true in all cases. Savvy businesses realise hybrid IT, which includes both offpremises and on-premises services, enables better agility. After initial experience with public cloud offerings, businesses learned that many workloads are best hosted onpremises, primarily due to security, compliance, performance, control, and cost issues.
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Hewlett Packard Enterprise
Published By: Hewlett Packard Enterprise     Published Date: May 11, 2018
Very little data is available on how effectively enterprises are managing private cloud deployments in the real world. Are they doing so efficiently, or are they facing challenges in areas such as performance, TCO and capacity? Hewlett Packard Enterprise commissioned 451 Research to explore these issues through a survey of IT decision-makers and data from the Cloud Price Index.
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Hewlett Packard Enterprise
Published By: SAP     Published Date: May 18, 2014
This white paper discusses the issues involved in the traditional practice of deploying transactional and analytic applications on separate platforms using separate databases. It analyzes the results from a user survey, conducted on SAP's behalf by IDC, that explores these issues.
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sap, big data, real time data, in memory technology, data warehousing, analytics, big data analytics, data management, business insights, architecture, business intelligence, big data tools, analytical applications
    
SAP
Published By: Akamai Technologies     Published Date: Feb 23, 2017
BitSight relied on a key piece of software for business. As the number of software users grew, the complexity of deploying, managing, and maintaining a VPN infrastructure became a big, ongoing headache for IT. Read the case study to see how Akamai helped BitSight solve their access issues.
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bitsight, software, vpn, infrastructure, access, remote
    
Akamai Technologies
Published By: Hewlett Packard Enterprise     Published Date: Aug 15, 2016
This document will explore the challenges SMB IT faces today, how industry peers are addressing these challenges, best practices for these issues, and how IT professionals may be able to leverage HPE to achieve their goals.
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Hewlett Packard Enterprise
Published By: Hewlett Packard Enterprise     Published Date: Dec 13, 2016
While there are many security concerns in the cloud, this report focuses on 12 specifically related to the shared, on-demand nature of cloud computing. To identify the top concerns, CSA conducted a survey of industry experts to compile professional opinions on the greatest security issues within cloud computing. Download now to learn more.
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Hewlett Packard Enterprise
Published By: Hewlett Packard Enterprise     Published Date: Mar 26, 2018
Business users expect immediate access to data, all the time and without interruption. But reality does not always meet expectations. IT leaders must constantly perform intricate forensic work to unravel the maze of issues that impact data delivery to applications. This performance gap between the data and the application creates a bottleneck that impacts productivity and ultimately damages a business’ ability to operate effectively. We term this the “app-data gap.”
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Hewlett Packard Enterprise
Published By: Hewlett Packard Enterprise     Published Date: Jul 19, 2018
"This research by Nimble Storage, a Hewlett Packard Enterprise Company, outlines the top five causes of application delays. The report analyzes more than 12,000 anonymized cases of downtime and slow performance. Read this report and find out: Top 5 causes of downtime and poor performance across the infrastructure stack How machine learning and predictive analytics can prevent issues Steps you can take to boost performance and availability"
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cloud, nimble storage, infrastructure
    
Hewlett Packard Enterprise
Published By: Akamai Technologies     Published Date: May 05, 2017
Security and performance were once considered separate issues requiring very different solutions. But now that malicious hackers have discovered new and better ways to affect both aspects of a website, you need solutions that can plug security holes while enhancing frontend performance. How is that possible? In this report, we explore browser-based solutions that can beef up security and enhance end-user performance in one stroke. This report examines several techniques for dealing with third party content issues in the browser, including HSTS, iframe, and prefetch. It also dives into service workers and browser-based scripts that provide many security and performance options. Download it now and learn how you can jointly improve security and increase performance.
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cyber security, security, web linking, performance
    
Akamai Technologies
Published By: Zendesk     Published Date: Jun 29, 2018
Customers are more technically savvy than ever and have come to prefer the DIY approach to solving their issues and answering their own questions. Years of research by ICMI has confirmed that customers prefer to resolve issues themselves and within their channels of choice. Furthermore, customers only seek direct interactions when they unsuccessfully exhaust their self-service options. This is backed up by data from American Express, which found that 48% of consumers prefer to speak with a customer service rep when dealing with complex issues, but only 16% prefer the same contact for simple issues. The goal of this paper is simple: We want to help you build an all-in-one knowledge base, community, and customer portal. All of which can be accomplished with a help center like Zendesk Guide.
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Zendesk
Published By: Viavi Solutions     Published Date: Feb 19, 2019
Is the IT troubleshooting process broken? It’s no secret that enterprise personnel no longer work in the same way as they did in the past. The real mystery is why we keep trying to resolve today’s complex hybrid IT issues with yesterday’s processes and systems. How can we be expected to troubleshoot user experience with network performance data alone?
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Viavi Solutions
Published By: HPE     Published Date: Dec 23, 2015
This document will explore the challenges SMB IT faces today, how industry peers are addressing these challenges, best practices for these issues, and how IT professionals may be able to leverage HPE to achieve their goals
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HPE
Published By: HPE     Published Date: Dec 23, 2015
Small and midsized businesses (SMBs) face many challenges as they adapt to today’s new style of doing business. Shifting government regulations, threats to network security, requirements for 24x7 application availability and the demands for new methods to work with customers, suppliers and employees require ongoing investments in IT. These issues impact SMBs even harder because of budget constraints and limited IT resources. SMB’s who learn how to efficiently utilize IT assets and increase IT productivity will be successful.
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HPE
Published By: Frontier Communications     Published Date: Dec 22, 2016
Miscommunications? Inefficiencies? Sound familiar? The same set of issues can plague multi-location businesses. Here are a few ways to keep your locations working together.
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Frontier Communications
Published By: Commvault     Published Date: Jul 06, 2016
Forget about the complex task of building your own solution. Commvault offers a portfolio of integrated backup appliances that allow you to go from power-up to backup in less than an hour. Each appliance combines Commvault’s industry-leading software with pre-configured and optimized hardware, including an option that uses NetApp’s category-leading NetApp E-Series storage system. To further simplify ordering and deployment, the appliances include a licensing option aligned to the usable storage capacity (e.g., 36TB of NetApp E-Series storage includes 36TB of Commvault back-end terabyte licensing). Or you can purchase the hardware separately and use it with Commvault’s traditional front-end terabyte capacity licensing. Either way, Commvault serves as the single point of contact for software and hardware support issues, and the installation wizard allows you to be up and running quickly regardless of the option you choose.
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commvault, backup appliances, netapp e-series, backup, industry leading software, netapp, turnkey solution, converged, it management, backup and recovery
    
Commvault
Published By: Commvault     Published Date: Jul 06, 2016
Unsanctioned file sharing creates serious security and regulatory compliance issues. Read this infographic to learn how to sync, share and control data securely!
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commvault, data security, protecting corporate data, commvault file sharing, virtual host costs, virtualization, networking, security, it management, data management
    
Commvault
Published By: Samsung     Published Date: Dec 18, 2015
This paper will outline the value of the Internet of Things, highlight several key use cases, address the issues of privacy and security, and offer best practices for achieving success.
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Samsung
Published By: Cisco     Published Date: Jun 21, 2016
Many manufacturers are pursuing the immense business benefits available from digitizing and connecting their factories. Major gains in overall equipment effectiveness (OEE), reduced downtime, and manufacturing flexibility can be achieved with a factory that is digitized and connected. By providing visibility to machines and processes, manufacturers can anticipate issues that create unplanned downtime. By putting in place a secure, converged and wireless-ready network, manufacturers can have a platform that enables the agility to quickly start up new machines, cells, and lines, and rapidly deliver new products.
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Cisco
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