idc survey

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Published By: Genesys     Published Date: Feb 12, 2019
To remain competitive in an increasingly customer-centric world, mid-sized organizations are undergoing digital transformations of their contact centres. IDC surveyed companies in 27 countries globally, including companies from Europe, Middle East and Africa (EMEA), to examine the current market dynamics of cloud-enabled customer service environments. Eighty-five percent of the respondents fell within the small to mid-sized category with contact centres with 300 seats or fewer. Get this paper to access complete survey results for EMEA and to gain key insights including: Nearly 65% of respondents in EMEA already use or are in the process of implementing cloud-based contact centre solutions Only 13% of respondents in EMEA indicated that they currently are using a public cloud environment, the lowest among all geographies worldwide Drivers, benefits and challenges for adopting cloud contact centre technology
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Genesys
Published By: Genesys     Published Date: Feb 12, 2019
To remain competitive in an increasingly customer-centric world, mid-sized organizations are undergoing digital transformations of their contact centres. IDC surveyed companies in 27 countries globally, including companies from Europe, Middle East and Africa (EMEA), to examine the current market dynamics of cloud-enabled customer service environments. Eighty-five percent of the respondents fell within the small to mid-sized category with contact centres with 300 seats or fewer. Get this paper to access complete survey results for EMEA and to gain key insights including: Nearly 65% of respondents in EMEA already use or are in the process of implementing cloud-based contact centre solutions Only 13% of respondents in EMEA indicated that they currently are using a public cloud environment, the lowest among all geographies worldwide Drivers, benefits and challenges for adopting cloud contact centre technology
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Genesys
Published By: Genesys     Published Date: Feb 12, 2019
To remain competitive in an increasingly customer-centric world, mid-sized organizations are undergoing digital transformations of their contact centres. IDC surveyed companies in 27 countries globally, including companies from Europe, Middle East and Africa (EMEA), to examine the current market dynamics of cloud-enabled customer service environments. Eighty-five percent of the respondents fell within the small to mid-sized category with contact centres with 300 seats or fewer. Get this paper to access complete survey results for EMEA and to gain key insights including: Nearly 65% of respondents in EMEA already use or are in the process of implementing cloud-based contact centre solutions Only 13% of respondents in EMEA indicated that they currently are using a public cloud environment, the lowest among all geographies worldwide Drivers, benefits and challenges for adopting cloud contact centre technology
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Genesys
Published By: Gomez IT     Published Date: Apr 01, 2011
Compuware recently commissioned a global IDC survey of 474 business and IT decision makers to better understand what performance and availability information they need to have in order to effectively operate their Internet-enabled business activities.
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compuware, performance optimization, idc survey, internet-enabled business, business risk, application performance management, business metrics, ebusiness
    
Gomez IT
Published By: Group M_IBM Q119     Published Date: Mar 04, 2019
One of the biggest changes facing organizations making purchasing and deployment decisions about analytic databases — including relational data warehouses — is whether to opt for a cloud solution. A couple of years ago, only a few organizations selected such cloud analytic databases. Today, according to a 2016 IDC survey, 56% of large and midsize organizations in the United States have at least one data warehouse or mart deploying in the cloud.
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Group M_IBM Q119
Published By: Group M_IBM Q119     Published Date: Mar 11, 2019
One of the biggest changes facing organizations making purchasing and deployment decisions about analytic databases — including relational data warehouses — is whether to opt for a cloud solution. A couple of years ago, only a few organizations selected such cloud analytic databases. Today, according to a 2016 IDC survey, 56% of large and midsize organizations in the United States have at least one data warehouse or mart deploying in the cloud
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Group M_IBM Q119
Published By: Hewlett Packard Enterprise     Published Date: Nov 06, 2017
This IDC white paper reviews important market trends that have driven a dramatic increase of real world hyperconverged infrastructure deployments. This paper also provides results of in depth interviews and a global IDC survey of SimpliVity customers, many of whom have experienced considerable operational efficiency gains resulting from the use of SimpliVity hyperconverged infrastructure.
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data efficiency, wan optimization, data protection, global scale-out, unified global management, caching and tiering
    
Hewlett Packard Enterprise
Published By: HP     Published Date: Jul 29, 2008
This white paper by IDC shows how an investment in training improves the likelihood of an IT project chances for success through enhancement of team skills. The white paper provides an analysis of a comprehensive survey with 144 senior IT managers examining the impact which training and skill level had on the success of 377 IT projects.
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project success, project management, training, education, workforce, employee, mission critical, it management, employee performance
    
HP
Published By: HP Inc.     Published Date: Jun 20, 2019
Reduce costs and increase efficiency under the new "as a service" model: Research findings from IDC To understand the true value of adopting the as-a-service model, International Data Corp. (IDC), a market intelligence provider, conducted an HP-sponsored survey of organizations with at least 750 end-user devices across nine countries, and found that device management services can curtail costs, reduce IT workload and support a more streamlined and efficient way of doing business.
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HP Inc.
Published By: HP Service Management     Published Date: Sep 04, 2008
Today, 84% of IT organizations view automation as a top investment priority for delivering on business outcomes.  Explore key priorities and trends based on IDC’s global survey of 164 IT professionals, including the role of automation across “IT silos” and virtualization, cost efficiencies and process standardization, and market maturity.  Read this new IDC survey to learn more.
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communications, network and service management, software, infrastructure software, system management software, hp sm, hpsm, service management, hp service management, enterprise applications, infrastructure, network management, enterprise software
    
HP Service Management
Published By: IBM     Published Date: Jan 09, 2014
IBM Power Systems provide a comprehensive approach designed to protect the continuity and availability of business-critical applications and services. Deploying integrated disaster recovery allows companies to deliver new services faster, with higher quality, and with superior economics. Downtime can be highly disruptive and expensive to an organization, with cost drivers including lost revenue, reduced employee productivity, reputational damage, and the cost of resources required to address and avoid outages. Most organizations in IDC surveys indicate that even one hour of downtime can have a severe business impact or greater and businesses are investing in highly available servers and systems. Hear from leading industry analysts as they share top resiliency trends and top practices. Also see how Power Systems can build a highly stable infrastructure
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IBM
Published By: IBM     Published Date: Mar 29, 2017
One of the biggest changes facing organizations making purchasing and deployment decisions about analytic databases — including relational data warehouses — is whether to opt for a cloud solution. A couple of years ago, only a few organizations selected such cloud analytic databases. Today, according to a 2016 IDC survey, 56% of large and midsize organizations in the United States have at least one data warehouse or mart deploying in the cloud.
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cloud, analytics, data, organization, ibm
    
IBM
Published By: IBM APAC     Published Date: Jul 19, 2019
According to IDC, SDS is transforming the IT deployment and consumption of storage resources creating peace of mind. So, deploying SDS is not a matter of “if” but a matter of “when”! SDS survey showed that 75% of enterprises have deployed or are considering to deploy SDS in their environment. This white paper looks at how 61% of enterprises that deployed SDS have realized tangible benefits, such as: • Reduction in CAPEX/OPEX costs • Ease of management • Reduction in provisioning time
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IBM APAC
Published By: JBoss Developer     Published Date: Feb 05, 2016
IDC analyzed the business value that six surveyed organizations are realizing through their use of Red Hat integration products based on interviews conducted from April to June 2014. Interviewees were from companies ranging in size from just hundreds of employees to several hundred thousand employees, with a mean employee base of just under 92,000. Companies interviewed included representatives from the telecommunications, IT, shipment and logistics, and document management industries. These organizations are headquartered in the United States, the United Kingdom, and Norway and several of them operate on a global scale. These organizations use JBoss Fuse for integration and development of business-critical internal and customer-facing applications
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jboss, red hat, idc, integration, jboss fuse, data management, application integration, application performance management, best practices, business analytics, business integration, business intelligence, business management, business process management
    
JBoss Developer
Published By: McAfee Inc     Published Date: Nov 16, 2009
With all the benefits and opportunities the Internet provides, it can also be a very inhospitable place, requiring organizations' constant vigilance to protect themselves from attack. To better understand important security issues affecting organizations today, IDC recently completed a survey of more than 260 IT and Firewall managers and executives in the US and Europe that aimed to profile their organization's firewall deployments.
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mcafee, email protection, firewall, it security, midsize, global threat intelligence, security, data protection, anti spam, anti spyware, anti virus, application security, firewalls, internet security, intrusion detection, intrusion prevention, security management, security policies
    
McAfee Inc
Published By: Palo Alto Networks     Published Date: Dec 02, 2016
The public cloud has rapidly moved past the novelty, curiosity stage to the business critical initiative stage for nearly every established organization. In a 2016 IDC CloudView survey, 80% of the enterprises contacted were actively engaged in public-cloud projects. The driving forces are a realization that the public cloud is “enterprise ready” and the need to be more agile, more responsive and more competitive. For those organizations that already have an existing physical IT infrastructure, the common starting point is a hybrid approach, which extends the existing data center into Microsoft® Azure™.
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palo alto, advanced enpoint protection, strategy works, company protection, security, microsoft
    
Palo Alto Networks
Published By: PTC     Published Date: Aug 21, 2009
Download this white paper to see the results of a study conducted by IDC, the premier global provider of market intelligence, in which 600 companies were surveyed to identify common information tasks and their costs.
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business intelligence, information management, cost control, total cost of ownership, tco, productivity, efficiency, ptc, intelligence, application integration, content delivery, content integration
    
PTC
Published By: PTC     Published Date: Aug 21, 2009
When launching products, creating manuals, providing customer service and doing other tasks that involve documentation, you cannot afford inefficiencies. IDC, the premier global provider of market intelligence, surveyed hundreds of companies to uncover common content-related inefficiencies and their costs. See the results in this white paper.
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product lifecycle, product lifecycle management, plm, product development, productivity, efficiency, ptc, best practices, performance testing, project management
    
PTC
Published By: Rackspace     Published Date: Mar 28, 2018
With Rackspace Managed Security and Compliance Assistance for GCP, Rackspace is now a leading managed security services provider that offers services on all of the major public cloud platforms. In IDC’s 2017 CloudView Survey of over 6,000 enterprise respondents, nearly 50 percent indicated concerns about security in the cloud, and about 40 percent cited superior security capabilities available from service providers as a major incentive to move to the cloud.¹ With RMS, Rackspace security experts help customers with strategic planning for best practice multi-cloud security, tactical day-to-day security monitoring and threat analysis to deter, detect and respond to potential threats around the clock.
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Rackspace
Published By: SAP     Published Date: Aug 13, 2018
IDC sought to capture the voice of the customer by conducting a web-based survey of over 300 SAP customers in nine countries, soliciting the views of SAP customers that are considering, planning for, or have already implemented the new ERP system — SAP S/4HANA.
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SAP
Published By: Stripe     Published Date: Aug 06, 2019
Digital commerce is enabling businesses to rethink what they sell, how they sell, and where they sell. Fickle consumer and business buyers have come to expect an intuitive and instantaneous checkout process with multiple payment options. However, aging financial infrastructure and complex interdependencies between numerous parties make it difficult and expensive to accept payments online seamlessly and across markets and currencies. Stripe meets these challenges with an API-based payments platform that abstracts away the complexities around payment gateways, acquiring banks, and credit card networks. To understand the impact of Stripe’s products on processing online payments, IDC interviewed Stripe customers and surveyed hundreds of organizations around the world about how they currently process and manage online payments. KEY FINDINGS • Many organizations are using Stripe as a foundational platform for their online businesses, with many of those also using Stripe Connect to run thei
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payment security, payment processing, payment solutions, business analytics, platform as a service (paas)
    
Stripe
Published By: Toshiba     Published Date: Oct 01, 2013
Workers still see value in laptops for running most critical apps, IDC survey says. Click here to find out why.
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toshiba, laptop, mac, computers, mobile workers, remote workers, international workers, printers, copiers, mfp, employee technology, workforce technology, network performance, remote access, small business networks, mobile computing, pda, it spending, windows, employee performance
    
Toshiba
Published By: VMware     Published Date: Jul 24, 2018
This IDC White Paper offers an overview of the new datacenter infrastructure trends that are being driven by a need to solve traditional datacenter challenges that still exist today. This paper also offers insight into a recent IDC survey of different customers running VMware vSAN, a software-defined, hyperconverged solution. The survey was conducted during the second half of 2017 to understand the real-world value VMware vSAN provides when deployed within production environments. 
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VMware
Published By: VMware     Published Date: Jul 24, 2018
This IDC White Paper offers an overview of the new datacenter infrastructure trends that are being driven by a need to solve traditional datacenter challenges that still exist today. This paper also offers insight into a recent IDC survey of different customers running VMware vSAN, a software-defined, hyperconverged solution. The survey was conducted during the second half of 2017 to understand the real-world value VMware vSAN provides when deployed within production environments. 
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VMware
Published By: VMware AirWatch     Published Date: Sep 21, 2016
Digital transformation (DX) is the driving force behind new worldwide initiatives in financial services. However, a recent IDC survey discovered that fewer than 5% of institutions have started or completed a digital transformation strategy. Historically, financial institutions focused on the use of mobility to directly drive improved customer experiences to their customers' devices. However, as consumer sophistication with mobility increases — particularly among younger generations —so too does the need to enable mobility for the enterprise worker. This Market Spotlight explores these issues in the larger DX context.
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VMware AirWatch
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