experience management

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Published By: Entrust Datacard     Published Date: Sep 14, 2018
Digital is changing the face of business, and your security needs are evolving along with it. The widespread adoption of technologies and applications like mobile, VPN and Office 365 have enabled your users a more frictionless work experience. But how can you ensure those experiences are also secure? Forrester recently surveyed 100 IT and security executives to understand their current approaches to user authentication and access management. Check out the 2018 Forrester Opportunity Snapshot — Modern Authentication Methods Protect and Enable study to learn what authentication methods other companies are using and which of these methods are most effective.
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authentication, knowledge-based authentication (kba), multifactor authentication, out-of-band authentication, two-factor authentication, identity as a service (idaas), enterprise mobility
    
Entrust Datacard
Published By: Aternity     Published Date: Dec 30, 2011
EMA provides research and analysis of today's End User Experience (EUE) and Application Performance Management (APM) technologies along with a thoughtful presentation on the Top 10 Myths to dispel before purchasing any monitoring tool. Guest speakers include Julie Craig, EMA Research Director, and Trevor Matz, President and CEO of Aternity.
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technology, aternity, eue, user experience, apm, application performance, application management, application integration, analytical applications, project management, service management
    
Aternity
Published By: Aternity     Published Date: Apr 10, 2012
Report reveals Aternity's version 5.0's new innovative features focused on driving the broadest coverage of end-user experience across almost any type of application or Windows-based desktop (physical or virtual).
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aternity, end user experience, end user management, technology, windows, technology platform, windows server, application integration, analytical applications, business intelligence
    
Aternity
Published By: Aternity     Published Date: Apr 30, 2012
Are you currently in the process of making line-of-business applications accessible from mobile devices or do you have plans to deploy custom mobile applications in the near future? "The Rise of the Mobile Workforce: Gain Control of End User Experience" will provide you and your team with the use cases, insight, and best practices you need for gaining control of end user experience of mobile applications.
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aternity, workforce, technology, mobile, end user experience, mobile technology, eue, it management, mobile data systems, application integration, business analytics, workforce management
    
Aternity
Published By: Aternity     Published Date: Jul 20, 2012
Forrester Research projects that by 2016, 350 million employees will have smartphones, prompting businesses to drastically increase spending on mobile projects to meet the flexibility demands of increasingly tech-savvy employees. This exclusive resource describes how businesses can support mobile technologies from virtual desktops to application development with comprehensive end-user experience (EUE) management tools. Find out how this platform proactively detects performance and availability issues to help IT professionals troubleshoot and improve application performance for end-users.
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technology, mobile, management tools, end-user experience, eue, application performance, smartphones, mobile workers
    
Aternity
Published By: Aternity     Published Date: Jul 20, 2012
This essential resource highlights a groundbreaking end user experience (EUE) management platform that can help organizations enable unparalleled application performance and user experience across physical, virtual and mobile environments. Discover how the extensive monitoring, reporting and analysis tools included in this platform are helping organizations overcome common mobile computing challenges.
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technology, user, experience, management, enterprise, experience management, mobile, mobile computing, wireless phones, web service management
    
Aternity
Published By: Adobe     Published Date: Feb 02, 2011
Dissatisfied Customers Take Their Money Elsewhere. View this complimentary analyst paper on best practices for customer experience management.
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adobe, online customer experience management, loyalty, business buying process, user experience
    
Adobe
Published By: Adobe     Published Date: Sep 08, 2011
Regardless of the size of your organization or the depth of your CEM needs, Adobe can help you achieve your CEM goals with the industry's most comprehensive and versatile design tools and runtime support for realizing state-of-the-art CEM solutions. Download this white paper to learn more.
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adobe, cem, customer experience management, best practices, customer interactions, enterprise applications, cloud compatibility, rias, business process automation, business process management, customer interaction service, customer relationship management, customer satisfaction, customer service
    
Adobe
Published By: Adobe     Published Date: Sep 08, 2011
Discover how to build mobile apps and learn more about minimizing development time and the re-use of components across device platforms.
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adobe, cem, customer experience management, best practices, customer interactions, enterprise applications, cloud compatibility, rias, osgi, sling, java, ios, android, mobile data systems, pda, smart phones, wireless application software, wireless infrastructure, wireless phones, application integration
    
Adobe
Published By: Citrix Systems     Published Date: Oct 07, 2014
Citrix XenDesktop is the clear choice for mobilizing Windows apps and desktops. Whether you are looking to deliver Windows apps and desktops to mobile users, reduce costs and management through desktop virtualization, or secure intellectual property, XenDesktop is the only solution able to meet all your needs from a single, easy to deploy platform. It quickly and securely delivers mobile access to individual apps or complete desktops while maintaining a high definition user experience.
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mobilizing, windows, intellectual property, secure, desktops, virtualization, high definition, user experience, deliver, access, app, cost, management, it management, wireless
    
Citrix Systems
Published By: Citrix Systems     Published Date: Oct 07, 2014
Mobile workspaces fulfill the vision for anywhere, anytime flexibility and productivity. People are empowered to get their work done in an always-on, fully secure environment that follows them everywhere, on any device. With seamless access to all corporate resources—even on the same devices that hold their personal content—people can get their work done faster and better for optimal business impact. By achieving true enterprise mobility, the organization as a whole gains new levels of agility and performance. This paper discusses the elements to a complete mobile workspace solution.
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business, growth, workspace, mobile, experience, launch, windows, desktop, advisory, management, customer, time-sensitive, productive, counsel, strategic, collaborate, wireless, web services
    
Citrix Systems
Published By: OpenText     Published Date: Mar 20, 2012
The report highlights industry best practices for establishing and nurturing CEM programs that delight customers while improving overall business results.
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marketing, customer experience, customer satisfaction, analytics, customer service, aberdeen
    
OpenText
Published By: Merkle     Published Date: Oct 19, 2012
As media and channels proliferate with the upsurge in digital touchpoints, we have access to massive volumes of customer data. This leads to the personalization of customer interactions that drive customer strategy as a business strategy.
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brand experience, customer experience, customer insights, communication management, marketing accountability, roi, data management, customer centricity, crm, buying behaviors, segmentation, customer lifecycle, integrated, customer solutions, target segmented customers, measurement, marketing strategy, competitive advantage, business strategy, customer value
    
Merkle
Published By: Quest Software     Published Date: Jan 03, 2013
In May of 2012 ENTERPRISE MANAGEMENT ASSOCIATES® (EMA™) analysts surveyed 202 respondents on User Experience Management (UEM)
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enterprise, user experience, uem, user experience management, end user, enterprise applications, productivity
    
Quest Software
Published By: BMC Software     Published Date: May 19, 2014
Your people and business can do amazing things when technology runs at its best. The new ITSM experience helps organizations achieve greatness in today’s mobile, social and user-centric reality. Discover a better way for users to access service and support anywhere, anytime. Explore enhanced productivity for IT staff, and seamless integration across IT operation management systems. Download now.
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bmc, itsm solutions, changing business, cloud, cios, software, it organizations, saas, mobile, social, on demand solutions, networking, it management
    
BMC Software
Published By: BMC Software     Published Date: Jun 13, 2014
The last five years have fundamentally changed the way people interact with technology, leaving IT in a reactive mode. As business customers have rushed to “consumerized” services and experiences, IT is beginning to redefine its approach to offering IT services.  In this eBook, explore the top trends driving the New IT for IT Service Management, and how leading organizations are evolving to focus on end-user experience.
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bmc, itsm solutions, changing business, cloud, cios, software, it organizations, saas, mobile, social, on demand solutions, it management, data center
    
BMC Software
Published By: Adobe     Published Date: Apr 30, 2015
Web content management (WCM) isn’t new. But customer demands and expectations are changing. That’s why finding the right WCM solution that supports delivering better digital experiences is important. Forrester Research, Inc. evaluates 10 vendors and names Adobe a Leader in The Forrester Wave™: Web Content Management Systems, Q1 2015. Again.
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adobe, forrester wave, web content management, application development, experience, sitecore
    
Adobe
Published By: Adobe     Published Date: Sep 16, 2016
There’s no doubt that your digital asset management system (DAM) can change everything when it comes to delivering the right customer experience at the right time. According to 78% of marketers, DAM is key to speed up time to market. It fast-tracks everything — from asset creation and management to campaign delivery. A next-generation DAM can turn your content marketing into compelling customer experiences. To learn more content marketing tips, read Breaking the DAM. ?
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adobe, digital, digital asset management, dam, digital asset management system, customer experience, enterprise applications
    
Adobe
Published By: Adobe     Published Date: Sep 16, 2016
Every year, consumers demand more personalized content. But the challenge is to deliver that content across new channels, devices, and experiences. Read The Marketer’s Guide to Articulating DAM Return on Investment to learn why a digital asset management solution can be the key to delivering more content, faster. Read the Adobe white paper to learn more about: • Why you need DAM over other content storage solutions • How to make the ROI case for DAM • Companies who have used DAM for success
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adobe, digital, digital asset management, dam, digital asset management system, customer experience, roi, enterprise applications
    
Adobe
Published By: OnBase by Hyland     Published Date: Jun 29, 2015
Unstructured content annoys clinicians and staff. They have to find it. They have to wait for it. They have to worry about whether it’s been lost or misplaced. Turn that source of annoyance into a point of efficiency with enterprise content management (ECM) technology. Learn how to find your unstructured content, capture it and make it work for you.
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user experience, enterprise content management, productivity, security, compliance, it management, enterprise applications
    
OnBase by Hyland
Published By: VMware     Published Date: Feb 24, 2017
As enterprises embrace adoption of Microsoft Office 365 to drive business and alleviate the complexity and costs associated with on-premise Exchange environments, achieving a balance between identity management and user experience is often difficult. In this white paper, discover how VMware AirWatch® Enterprise Mobility Management (EMM) can easily integrate with Office 365 APIs, VMware Identity Manager, and an enterprise’s existing cloud, or on-premise, identity management solution to optimize user experience and ensure data is secure across all devices and platforms.
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VMware
Published By: Epson     Published Date: May 14, 2018
Consumers worldwide continue to adopt and use technology in their shopping experience. Faced with rising customer expectations and increasing competitive pressures, retailers now are prioritizing in-store innovation. Many retailers have adopted multichannel implementations, in which mobile, web, and in-store shopping are enabled but not delivered consistently to the customer. The next step in this evolution is an omnichannel strategy, now being deployed by some retailers, which presents a consistent shopping experience across mobile, web, and in-store channels. Omnichannel also enables retailers to integrate back-end infrastructure technologies (e.g., servers, databases, etc.) and cloud-based services (e.g., loyalty programs, personalized recommendations, inventory management, etc.) to improve many aspects of store and enterprise operations. An omnichannel strategy relies on several core and supporting technologies. The key factors in evaluating any omnichannel-enabling solution includ
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Epson
Published By: Veeam '18     Published Date: Dec 04, 2018
"The new EU General Data Protection Regulation (GDPR) is the most important change in data privacy regulation in 22 years and it will have a profound impact on every organization that relies on the storage and processing of personal data of EU citizens. Starting May 25, 2018, the penalties begin for noncompliance, with GDPR fines of up to 4% of annual global revenue or 20 million euros - whichever is greater. As this new regulation also impacts Veeam®, we wanted to share our insights on our road to compliancy. In a new executive brief, GDPR: 5 Lessons Learned, Veeam Compliance Experience Shared, we walk through these lessons and share how our software played a critical role within data management and protection strategies to ensure we remain compliant while delivering Availability for the Always On Enterprise™."
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Veeam '18
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