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Published By: CDW-Apple     Published Date: Dec 12, 2012
The ultimate reference guide to taking your business mobile.
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mobile, mobile integration, byod, it policy, business mobile integration, mobile it
    
CDW-Apple
Published By: Moxie     Published Date: Feb 06, 2019
Download this report for an in-depth analysis of trends in customer experience management strategies for financial services companies. The study was developed using independent research and survey responses from 100 senior-level leaders across marketing, customer experience management, analytics, digital strategy, and innovation roles. After identifying key market stressors, the report analyzes the five key drivers of successful customer engagement: Customer Understanding, Prioritization, Design, Measurement, and Culture.
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customer engagement, customer experience, customer service
    
Moxie
Published By: F5 Networks Inc     Published Date: May 03, 2017
Global adoption of the cloud is accelerating at a dizzying rate each year with businesses of all sizes realizing the cost-saving, flexibility, and scalability benefits of migrating and running applications in the cloud. In a 2016 survey*, F5 found that 67 percent of the respondents identified themselves as “Cloud First,” and three cloud models—private, public, and SaaS—dominated the top five IT strategic trends. As pressure to move applications to cloud and hybrid environments intensifies, IT teams must grapple with sometimes significant migration challenges. Though each migration is different, there are several common considerations to keep in mind to help you on your own cloud journey. This guide provides a blueprint to help you think through many of the long-term impacts of your migration options and establish a strong foundation for your cloud migration strategy. The end result should be a migration strategy that leaves you in a position to support your technology as your business
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cloud, cloud computing, hybrid environment
    
F5 Networks Inc
Published By: Genesys     Published Date: Apr 07, 2017
To meet the growing demand for digital interactions, both CRM and CCI (contact center infrastructure) vendors have added a range of digital channels to their portfolios. CCI vendors are focusing on offering an integrated omnichannel customer engagement platform, to improve their appeal to the customer service software market. The challenge for IT leaders is to decide which engagement channels should be managed by which vendors. This Gartner report discusses: - Three procurement strategies IT leaders can adopt to achieve their business goals for omnichannel (voice plus all digital channels) - Strengths and challenges associated with each strategy - Key considerations for omnichannel success
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genesys, contact center infrastructure, cci, omnichannel success, cci vendors
    
Genesys
Published By: Epson     Published Date: May 14, 2018
Consumers worldwide continue to adopt and use technology in their shopping experience. Faced with rising customer expectations and increasing competitive pressures, retailers now are prioritizing in-store innovation. Many retailers have adopted multichannel implementations, in which mobile, web, and in-store shopping are enabled but not delivered consistently to the customer. The next step in this evolution is an omnichannel strategy, now being deployed by some retailers, which presents a consistent shopping experience across mobile, web, and in-store channels. Omnichannel also enables retailers to integrate back-end infrastructure technologies (e.g., servers, databases, etc.) and cloud-based services (e.g., loyalty programs, personalized recommendations, inventory management, etc.) to improve many aspects of store and enterprise operations. An omnichannel strategy relies on several core and supporting technologies. The key factors in evaluating any omnichannel-enabling solution includ
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Epson
Published By: Monetate     Published Date: Jul 05, 2018
According to The Forrester Wave™: Experience Optimization Platforms, Q2 2018 report, as enterprises continue to consolidate online testing, behavioral targeting and recommendations practices, Experience Optimization Platform (EOP) Providers have been differentiating their services in two key areas: the ability to execute tests across digital channels, and sophistication of behavioral targeting and recommendation techniques. This report assesses the current offering, strategy, and market presence of eight EOP providers, including Monetate. In the report you’ll learn: • Three core capabilities Forrester considers requirements for savvy optimization. • EOP evaluation strategies you can use to evaluate your current vendor (or select a new one) • Criteria that Forrester used to determine Monetate as a “Strong Performer”
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Monetate
Published By: MuleSoft     Published Date: Sep 09, 2019
Digital transformation is something that everybody wants to achieve, but not everyone can define. In this webinar, Accenture managing director Davinder Gautam and MuleSoft founder Ross Mason will discuss the problems CIOs are facing in planning and executing their digital transformation strategies as well as solutions to closing the IT delivery gap and achieving their goals. Attendees will learn: What are the obstacles getting in the way of achieving digital transformation? Strategies to end the misalignment of business and IT on digital initiatives A roadmap to closing the IT delivery gap Presented by: Davinder Gautam, Managing Director, Accenture Ross Mason, Founder and VP Product Strategy, MuleSoft
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MuleSoft
Published By: HP and Intel® Xeon® processor     Published Date: Feb 10, 2012
In the real world, IT must combine hardware, software, and technologies from multiple vendors to solve business problems. 3cV is the combination of HP 3PAR Utility Storage with HP BladeSystem. Find out more in this white paper.
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intel, storage, 2.0, infrastructure, trends, storage, flexibility, drivers
    
HP and Intel® Xeon® processor
Published By: HP and Intel® Xeon® processor     Published Date: Feb 10, 2012
This ESG Lab Validation Report sponsored by HP + Intel examines a number of backup and recovery solutions and evaluates their ease of implementation as well as their ability to improve reliability and reduce costs.
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intel, storage, 2.0, infrastructure, trends, storage, flexibility, drivers
    
HP and Intel® Xeon® processor
Published By: HP and Intel® Xeon® processor     Published Date: Feb 10, 2012
Be in the know about the appropriate criteria which will enable your "tier-1" storage to cope and respond to the needs of the "next-generation data center".
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intel, storage, 2.0, infrastructure, trends, storage, flexibility, drivers
    
HP and Intel® Xeon® processor
Published By: HP and Intel® Xeon® processor     Published Date: Feb 10, 2012
This white paper sponsored by HP & Intel introduces a solution that can extend tier-1 storage choice to provide a combination of power, flexibility, economy and ease.
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intel, storage, 2.0, infrastructure, trends, storage, flexibility, drivers
    
HP and Intel® Xeon® processor
Published By: HP and Intel® Xeon® processor     Published Date: Feb 10, 2012
This white paper sponsored by HP & Intel discusses Exchange business drivers, market dynamics, and storage trends -- and how HP & Intel storage solutions can enhance an Exchange environment.
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intel, storage, 2.0, infrastructure, trends, storage, flexibility, drivers
    
HP and Intel® Xeon® processor
Published By: HP and Intel® Xeon® processor     Published Date: Feb 10, 2012
In this white paper, find out more about HP Converged Storage - a convergence of advanced HP Infrastructure gathered together within a cohort storage product portfolio that will offer your business performance and agility.
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intel, storage, 2.0, infrastructure, trends, storage, flexibility, drivers
    
HP and Intel® Xeon® processor
Published By: HP and Intel® Xeon® processor     Published Date: Feb 10, 2012
In this paper sponsored by HP and Intel, we examine each of the major technologies in the Information Supply Chain that should be considered as part of an integrated strategy and then show how they interrelate.
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intel, storage, 2.0, infrastructure, trends, storage, flexibility, drivers
    
HP and Intel® Xeon® processor
Published By: HP and Intel® Xeon® processor     Published Date: Feb 10, 2012
This white paper sponsored by HP + Intel evaluates a solution that aims to enable the movement of data without physical limitations. Read now and see how this could enable agility and efficiency.
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intel, storage, 2.0, infrastructure, trends, storage, flexibility, drivers
    
HP and Intel® Xeon® processor
Published By: HP and Intel® Xeon® processor     Published Date: Feb 10, 2012
This paper sponsored by HP & Intel introduces a next-generation storage option for virtual and cloud data centers. Learn how to overcome the flexibility and scalability challenges of outdated storage solutions.
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intel, storage, 2.0, infrastructure, trends, storage, flexibility, drivers
    
HP and Intel® Xeon® processor
Published By: HP and Intel® Xeon® processor     Published Date: Feb 10, 2012
This report sponsored by HP & Intel discusses the latest trends that are setting the stage for the next era of computing. Learn about the new infrastructure and storage trends that are changing the way business storage works today.
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intel, storage, 2.0, infrastructure, trends, storage, flexibility, drivers
    
HP and Intel® Xeon® processor
Published By: HP and Intel® Xeon® processor     Published Date: Feb 10, 2012
This interactive document sponsored by HP & Intel outlines storage solutions available today and reveals customer opinions. See case studies and success stories, and discover how a Converged Infrastructure could benefit your organization.
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intel, storage, 2.0, infrastructure, trends, storage, flexibility, drivers
    
HP and Intel® Xeon® processor
Published By: HP and Intel® Xeon® processor     Published Date: Feb 10, 2012
This Taneja Group white paper sponsored by HP & Intel can help you overcome the problems caused by these changes in order to get the most out of virtualization.
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intel, storage, 2.0, infrastructure, trends, storage, flexibility, drivers
    
HP and Intel® Xeon® processor
Published By: HP and Intel® Xeon® processor     Published Date: Feb 10, 2012
This report sponsored by HP + Intel outlines a strategy for getting the benefits of the cloud quickly. Learn about the solutions that can help you save time, improve storage efficiency and maintain a secure, available environment.
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intel, storage, 2.0, cloud, infrastructure, virtualization, infrastructure, trends
    
HP and Intel® Xeon® processor
Published By: HP and Intel® Xeon® processor     Published Date: Feb 10, 2012
Companies faced with growing capacity requirements, underutilization of existing storage assets, and administrative inefficiency are searching for ways to decrease both cost and complexity. Read on to find out more about HP 3PAR Utility Storage now!
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intel, storage, 2.0, infrastructure, trends, storage, flexibility, drivers
    
HP and Intel® Xeon® processor
Published By: Yammer     Published Date: May 23, 2012
The enterprise social software market is exploding thanks to converging trends of consumerization, cloud, and mobile. In this must-read report, "The Forrester Wave: Activities Streams, Q2 2012", Forrester Research Inc. evaluated five social software vendors with core strengths in the stream based on the overall strength of vendors' current offerings, a clear product strategy, and vendor market presence. In a detailed look at the space, Forrester named Yammer as a leader.
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yammer, enterprise social, integration, cloud, adoption
    
Yammer
Published By: IBM     Published Date: Oct 13, 2017
This BARC document is the third edition of our BARC Score business intelligence vendor evaluation and ranking. This BARC Score evaluates enterprise BI and analytics platforms that are able to fulfill a broad set of BI requirements within the enterprise. Based on countless data points from The BI Survey and many analyst interactions, vendors are rated on a variety of criteria, from product capabilities and architecture to sales and marketing strategy, financial performance and customer feedback.
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barc. business intelligence, analytics, customer feedback
    
IBM
Published By: IBM     Published Date: Mar 04, 2009
The online customer experience, Web 2.0 and the consumerization of technology are driving online sales strategies, as well as the demand for site redesigns and upgrades. Use this Magic Quadrant during vendor evaluation and selection.
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"ibm, ecommerce, web 2.0, magic quadrant, vendor evaluation, vendor selection, crm strategy, e-crm
    
IBM
Published By: RingCentral     Published Date: May 22, 2014
As a purchasing executive or vendor management professional, your goal is to balance business value, cost and associated risks when sourcing and managing technology vendors. Download this whitepaper and learn: • To identify internal drivers that shape sourcing strategies • Best practices for developing a new T&M sourcing strategy • 5 key sourcing and vendor management activities that strengthen your sourcing strategy
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ringcentral, phone system, business phone, mobile phone, business transition, phone provider, cloud based phone, changing attitudes
    
RingCentral
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