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Published By: Crownpeak     Published Date: Jun 30, 2016
This Forrester report outlines the steps customer experience (CX) professionals must take to optimize and continuously improve their digital customer experiences.
Tags : 
customer experience, digital customer experience governance, digital customer experience, digital quality management, digital governance, best practices, forrester research, dqm, digital experience, digital touchpoints, digital marketing, online marketing, business analytics, business intelligence, web development
    
Crownpeak
Published By: Crownpeak     Published Date: Aug 25, 2016
Hereís why Digital Quality Management is mission-critical for any global enterprise, and how itís helping digital marketers achieve their objectives.
Tags : 
crownpeak, digital marketing, digital quality management, marketing, marketers, digital governance, dqm, online marketing, digital experience
    
Crownpeak
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