customer transactions

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Published By: IBM     Published Date: May 02, 2016
A good customer experience drives positive word-of-mouth advertising—while a bad one can harm your brand. That's why it's so critical to quickly take steps to understand the experience of customers who are transacting online.
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ibm, conversion, adoption, customer experience, online transactions, word of mouth, brand, enterprise applications
    
IBM
Published By: IBM     Published Date: Dec 15, 2016
Register today to learn more about this exciting release, its new features, and how you can drive new value for your organization: - Improve customer centricity by engaging individuals at the right time with the right offers - Cut operating costs and reduce fraud by gaining real-time visibility and insights into transactions and business operations - Empower knowledge workers and leverage mobile technologies to create more engaging experiences
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ibm, middleware, operational decisions, odm advanced, enterprise applications
    
IBM
Published By: Cisco     Published Date: Jul 11, 2016
Companies rely on an expanding set of applications to compete in today's rapidly evolving business environment: - They rely on a fast-growing array of applications and devices (email, collaboration tools, and smartphones/tablets) to communicate and conduct business with customers and business partners. - They are creating, collecting, and repurposing large, unstructured data sets in life sciences, geophysics, media, and manufacturing. - They are collecting, storing, and analyzing more social and sensor-generated data about environments, products, customers, and transactions. The promise of better and faster data-driven decision making based on all this information is pushing big data and analytics (BDA) technology to the top of executive agendas. To succeed, CIOs must place a laserlike investment focus on datacenter solutions that allow them to deliver scalable, reliable, and flexible infrastructure for fast-growing BDA environments. Read more to learn how!
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Cisco
Published By: thawte     Published Date: Nov 06, 2006
A guide to understanding SSL certificates, how they operate and their application. By making use of an SSL certificate on your web server, you can securely collect sensitive information online, and increase business by giving your customers confidence that their transactions are safe.
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ssl, encryption, security, application security, online data transfer, data security, secure socket layer, ssl certificate, security certificate, internet security, web services security, web security, thawte, digital certificate, database security
    
thawte
Published By: SAS     Published Date: Oct 03, 2018
Risks have intensified as retailers and financial organizations embrace new technologies to meet customer demands for convenience. The rise of mobile and online transactions introduces new risks – and with that, new requirements for fraud mitigation. This paper discusses key steps for fighting back against fraud risk by establishing appropriate and accurate data, analytics and alert management.
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SAS
Published By: Cisco     Published Date: Dec 21, 2016
Businesses must become agile and provide differentiated service as customer demands and expectations change. Moving beyond simple phone transactions, customers are taking matters into their own hands and turning to their peers, the web and social media to find answers. Contact centers play a major role in determining the customer’s perception of a company. Often seen as brand ambassadors, agents are the main interaction point for customers. It is therefore critical that they deliver personalized communications in the channels that customers prefer. Businesses should use cloud technology to add multichannel tools and support growing demand for chat, social, SMS and video. Cloud solutions allow contact centers to gain access to new technology capabilities and channels on demand with the ability to scale up quickly. They offer the best technology innovation as well as the ability to scale agents up and down as business needs change. This whitepaper provides background on cloud contact cen
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Cisco
Published By: CrowdTwist     Published Date: Sep 07, 2016
Explore 45 loyalty marketing ideas that will keep customers connected to and engaged with your brand beyond transactions.
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crowdtwist, loyalty, loyalty marketing, marketing, customer engagement, loyalty programs
    
CrowdTwist
Published By: Recurly     Published Date: Mar 07, 2016
Subscription businesses have often been referred to as the holy grail of business because of the recurring revenue generated from customers. However managing day-to-day billing transactions can be daunting for business owners who typically resort to building their own billing solution. The better approach is to choose a recurring billing management service. Here are 6 reasons why outsourcing your recurring billing management might be a better solution.
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recurly, outsourcing, outsourcing recurring billing, best practices, subscription businesses, billing transactions, billing solutions, billing management service, networking, it management, wireless, data management
    
Recurly
Published By: DocuSign     Published Date: Apr 24, 2018
"In April 2016, the Department of Labor (DOL) released its final rule regarding financial and fiduciary disclosures. Many firms are in the early stages of assessing the rule’s impact, sorting through legal interpretations, and preparing for regulatory compliance. To understand who’s affected, what’s changed, and the impact to your business, read the white paper to learn how DocuSign can help you digitize your document agreements and: • Satisfy compliance requirements by enabling you to automate disclosures with a tamper-proof audit trail. • Delight your customers by providing a greatly improved user experience compared to paper-based document transactions. • Meet critical deadlines with rapid implementation using DocuSign’s SaaS-based solution."
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DocuSign
Published By: Symantec     Published Date: Apr 09, 2012
Symantec Extended Validation (EV) SSL Certificates can be a key factor in helping increase customer confidence during online business transactions. More confidence can mean more conversions for customers with EV SSL certificates.
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ssl, ssl certificates, internet infrastructure services, trust services, extended validation, two-factor authentication, identity protection, ddos mitigation, public key infrastructure (pki), domain name services, malware scan, com net tv registry, seal, verisign, access control, anti spam, anti spyware, anti virus, application security, authentication
    
Symantec
Published By: IBM     Published Date: Mar 18, 2015
View this ebook to learn about the five key recommendations Corporate banks should consider in order to be successful in this customer-centric banking environment.
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customer service, productivity solutions, customer-centric banking environment, automated financial transactions, ibm, investing, finance
    
IBM
Published By: IBM     Published Date: Mar 18, 2015
Top performing organizations search for a single solution that enables them to process, monitor, and report their customers' financial transactions. The results are improved profit margins, compliance, and satisfied customers. This Aberdeen report identifies the problems facing financial institutions today, the technology they adopt, as well as the benefits of a single, central solution.
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ibm, customer service, automated financial transactions, financial institution solutions, customer's financial transactions, investing, finance
    
IBM
Published By: IBM     Published Date: Dec 06, 2013
Partners and customers expect instantaneous response and continuous uptime from data systems, but the volume and velocity of data make it difficult to respond with agility. IBM PureData System for Transactions enable businesses to gear up and meet these challenges.
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ibm, ibm puredata system, data, data mangement, database, integration, transactions, workload, availability, data system, data management, servers, data center
    
IBM
Published By: Oracle     Published Date: Apr 05, 2013
One of the biggest dangers in establishing best practices for your contact center is to do so in isolation from your self-service stakeholders. Instead, all customer "touch-points" must be viewed as part of a continuum. Customer touch points include Web Self-Service, Interactive Voice Response, Contact Center Agents, and Face-to-Face transactions. By tracking the interplay between these, you can more easily identify meaningful key performance indicators.
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contact center, oracle, call center, touch point methodology, face to face, contact center agents
    
Oracle
Published By: Symantec     Published Date: Apr 02, 2015
Trust and consumer confidence is the foundation upon which the Internet has been built. Leading commerce and financial services companies worldwide have long used Secure Socket Layer and Transport Layer Security (SSL/TLS) technologies to secure customer communications and transactions. But with the rise of Web 2.0 and social networking, people are spending more time online and logged in, and they are communicating much more than just their credit card numbers. Unfortunately, Web security practices have not always kept pace with these changes. Many organizations use the SSL/TLS protocol to encrypt the authentication process when users log in to a website, but do not encrypt subsequent pages during the user’s session. This practice is risky because it leaves website visitors vulnerable to malicious online attacks, and can result in millions of users being unknowingly exposed to threats simply by visiting a trusted website. This white paper discusses the imperative need for Always On S
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secure socket layer, transport layer security, secure customer communications, web security, online attacks, always on ssl, security
    
Symantec
Published By: Symantec     Published Date: Apr 02, 2015
Gaining the trust of online customers is vital for the success of any company that requires sensitive data to be transmitted over the Web. Most consumers are concerned that their sensitive information will be intercepted in-transit, or perhaps the destination web site is manned by imposters with malicious intent. Read this white paper and learn how to best implement a security strategy that keeps consumers' information secure and instills the confidence they need to proceed with transactions.
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online customer trust, sensitive data, data interception, malicious intent, security
    
Symantec
Published By: TRUSTe     Published Date: Sep 16, 2009
Put yourself in the customer's shoes: when shopping online, what are the things that worry you most? Before you enter your name and email address do you think about spam clogging your inbox? If you are like most consumers, you check to see if the site bears the seal of a third-party verification program and if the site has a privacy policy.
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truste, cheapflights, customer confidence, privacy policy, adsense, email privacy, opt-in, newsletter, bounce rates, privacy policy, truste, privacy policy generator, free privacy policy generator, privacy policy template, free privacy policy template, how to increase online sales, boost online sales, increase online sales, increase online transactions, boost online transactions
    
TRUSTe
Published By: TRUSTe     Published Date: Aug 31, 2009
TRUSTe works to advance privacy and trust for a networked world. TRUSTe Privacy Seals help consumers click with confidence by guiding them to trustworthy Web sites. Thousands of Web sites rely on TRUSTe industry best practices to help them make the right decisions about privacy and protecting confidential user information. Most of the top fifty Web sites are certified to TRUSTe's leading practices, including Yahoo, Facebook, MSN, eBay, AOL, Disney, New York Times, Comcast and Apple. To learn more about internet privacy visit www.truste.com.
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truste, cheapflights, customer confidence, privacy policy, adsense, email privacy, opt-in, newsletter, bounce rates, privacy policy, truste, privacy policy generator, free privacy policy generator, privacy policy template, free privacy policy template, how to increase online sales, boost online sales, increase online sales, increase online transactions, boost online transactions
    
TRUSTe
Published By: Thawte     Published Date: Oct 06, 2014
A guide to understanding SSL certificates, how they operate and their application. By making use of an SSL certificate on your web server, you can securely collect sensitive information online, and increase business by giving your customers confidence that their transactions are safe.
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ssl certificates, application, web server, sensitive information, customer confidence, ssl
    
Thawte
Published By: Symantec     Published Date: Oct 01, 2015
Best-of-breed SSL certificates reassure businesses and customers about the security and the ease of conducting transactions over the Internet. Ideally, SSL Certificates form an integral part of a company's overall IT strategy.
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ssl certificates, business and customer security, it strategy, privacy and safety, security
    
Symantec
Published By: Thawte     Published Date: Aug 08, 2013
A guide to understanding SSL certificates, how they operate and their application. By making use of an SSL certificate on your web server, you can securely collect sensitive information online, and increase business by giving your customers confidence that their transactions are safe.
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thawte, ssl certificate, application, web server, data collection, technology, networking, security, data management
    
Thawte
Published By: Interactive Intelligence     Published Date: Sep 11, 2013
Contact centers have long played a vital role in the insurance industry. Prospects and customers use them to get product information and quotes and then submit applications. Insurance agents and advisors rely on contact centers to tap into expertise and handle business and technical issues. Policyholders and members make inquiries or changes to their policies, or conduct financial transactions. Claimants call in to report accidents and check on the status of their claims. The list could go on, but the meaning is clear. Contact centers are major contributors to many key parts of the insurance business, especially the parts that require direct interaction with customers or agents. As a result, contact centers now play a critical role in an insurer’s journey toward becoming more customer-centric.
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interactive intelligence, contact centers, insurance industry, prospects, customers, product information, quotes, members, handling business, call center management, call center software, customer satisfaction, customer service
    
Interactive Intelligence
Published By: Clickatell     Published Date: May 20, 2008
To attract and retain customers, financial institutions today must be able to provide customers with real-time, reliable information about their bank accounts and transactions, no matter where they are located. Anywhere access to actionable account information helps customers control their finances, fight fraud, and conduct their lives more efficiently.
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clickatell, location based services
    
Clickatell
Published By: HP - Enterprise     Published Date: Jun 05, 2013
It wasn’t long ago that being on the cutting edge of business meant having a website where customers could purchase your products, but that quickly changed. Soon, it wasn’t enough just to have an e-commerce presence; you had to offer an interactive and engaging customer experience (see Web 2.0). Now the standard has shifted once again; in order to truly compete in the modern economy, your business needs to have a mobile storefront on smart phones and tablets. Without this mobile presence, you’ll lose business to competitors who have them. With this new challenge comes high risk as well as great reward. With mobility, the client side of your applications is more important than ever. Instead of accessing your website from the safe confines of work or home, your customers can now perform sensitive transactions anywhere. As a result, mobile applications, and the devices and data they interact with, can now be more easily attacked.
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mobile applications, ecosystem, risk, defense, application, risk, application security, mobile data systems, wireless application software, wireless infrastructure, wireless security
    
HP - Enterprise
Published By: NeoSpire Managed Hosting     Published Date: Sep 01, 2009
When a company creates a custom web application, it also creates a custom challenge. Traditional monitoring does not cover everything, but alerts if something goes wrong with the application are more important than ever. Learn the benefits of custom application monitoring and how NeoSpire can help. . Dramatically reduces the time to troubleshoot a failed web application . Provides complete overview of web transaction and web application performance, to proactively locate and fix bottlenecks in your web system . Improves customer experience and increase customer satisfaction with excellent performance of your web applications and e-business transactions . Eliminates the risk of loss of revenue and credibility . Increases the efficiency of mission-critical e-business operations and web applications
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application monitoring, load balancing system, neospire, benefits of testing, hardware monitoring, disk utilization, memory utilization, cpu load, service monitoring, port check (standard and custom ports), number of processes running, specific process monitoring, database monitoring, mysql replication monitoring, oracle rman backup monitoring, vpn monitoring: farend ping test, load-balanced ip monitoring, external url monitoring, centralized ids, logging monitoring
    
NeoSpire Managed Hosting
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