customer investment

Results 126 - 150 of 184Sort Results By: Published Date | Title | Company Name
Published By: Microsoft Office     Published Date: Nov 24, 2008
To address the needs of customers as well as emerging workplace trends,  Microsoft focused the design of Microsoft Office Professional Plus 2007 around four key goals. They are: working more efficiently with better results, collaborating with others across boundaries, making better use of information, and streamlining processes and controlling content. These goals correspond to long-term investment areas that Microsoft began with Microsoft Office 2003 and continues to focus on today.
Tags : 
microsoft office outlook® 2007, microsoft office infopath® 2007, microsoft office open xml formats, microsoft office excel® 2007, enterprise applications, business intelligence, business process automation, business process management
    
Microsoft Office
Published By: Monetate     Published Date: Oct 05, 2018
So youre thinking about personalization. Great. Youve come to the right place. Your timing is good, too. FitForCommerce found that 71% of shoppers agree personalization makes it easier to find the products that they want to buy. And when products are easy to buy, you can sell more of them. But deciding you want to personalize the shopping experience for your customers is just the beginning. You also need an agile software partner to help you deliver that experience, so you can quickly respond to changing customer behaviors and preferences. To get the most value out of your potential software partner, we recommend you ask tough questions to make sure your investment will help you meet your business goals. Here are our top nine questions to ask a potential personalization partner.
Tags : 
    
Monetate
Published By: Monetate     Published Date: Oct 05, 2018
So youre thinking about personalisation. Great. Youve come to the right place. Your timing is good, too. FitForCommerce found that 71% of shoppers agree personalisation makes it easier to find the products that they want to buy. And when products are easy to buy, you can sell more of them. But deciding you want to personalise the shopping experience for your customers is just the beginning. You also need an agile software partner to help you deliver that experience, so you can quickly respond to changing customer behaviours and preferences. To get the most value out of your potential software partner, we recommend you ask tough questions to make sure your investment will help you meet your business goals. Here are our top nine questions to ask a potential personalisation partner.
Tags : 
    
Monetate
Published By: NetApp     Published Date: Dec 05, 2016
This comprehensive economic analysis by ESG provides prospective customers with a return on investment model for evaluating NetApp AFF storage arrays.
Tags : 
    
NetApp
Published By: NetApp     Published Date: Feb 14, 2017
This comprehensive economic analysis by ESG provides prospective customers with a return on investment model for evaluating NetApp AFF storage arrays.
Tags : 
netapp, database performance, flash storage, data management, cost challenges
    
NetApp
Published By: NetSuite     Published Date: Apr 22, 2016
Download this white paper to learn why the age of the customer will drive firms to increase their investments in end-to-end technology solutions.
Tags : 
    
NetSuite
Published By: Netsuite DWASF Leads Display Q1 2015     Published Date: Nov 19, 2015
The cloud is gaining traction in the enterprise resource planning (ERP) market and most vendors now have a cloud offering. After examining small and medium companies that have implemented cloud ERP, Nucleus found customers were able to achieve substantial benefits, including reduced IT costs, increased employee productivity, and better inventory management. This report analyzes the benefits of cloud ERP and provides examples of how vendors helped their customers increase return on investment (ROI) and reduce total cost of ownership (TCO).
Tags : 
enterprise resource planning, cloud erp, reduced it costs, return on investment, total cost of ownership, enterprise applications
    
Netsuite DWASF Leads Display Q1 2015
Published By: Netviewer     Published Date: Jul 10, 2009
Business travel is coming under closer scrutiny: In Germany alone, companies spend approximately 50 billion euros on business travel every year. To partially offset this expense, many companies are replacing business trips with online meetings. With this technology, customers and partners are able to communicate with images and audio over the Internet, while special presentation functions reinforce the personal aspects of a meeting. Software licenses, Webcams, and headsets are worth the investments. Companies that use Web meetings discover new methods of collaboration and reduce their own output of greenhouse gases.
Tags : 
netviewer, vdr, german travel management, online meetings, roi, business travel, greener, webcams
    
Netviewer
Published By: New Voice Media     Published Date: Apr 27, 2017
By investing in Salesforce you demonstrate a clear interest in your customers and their success. NewVoiceMedia will take that investment to the next level by integrating your communications platform with your customer and prospect data in Salesforce to provide a context rich, superior sales experience.
Tags : 
salesforce, newvoicemedia, sales, service, data
    
New Voice Media
Published By: New Voice Media     Published Date: Apr 27, 2017
By investing in Salesforce you demonstrate a clear interest in your customers and their success. NewVoiceMedia will take that investment to the next level by integrating your communications platform with your customer data in Salesforce to provide personalized, exceptional service.
Tags : 
salesforce, newvoicemedia, sales, service, data
    
New Voice Media
Published By: New Voice Media     Published Date: Apr 27, 2017
By investing in Salesforce you demonstrate a clear interest in your customers and their success. NewVoiceMedia will take that investment to the next level by integrating your communications platform with your customer and prospect data in Salesforce to provide a context rich, superior sales experience.
Tags : 
salesforce, newvoicemedia, sales, service, data
    
New Voice Media
Published By: NICE inContact     Published Date: Sep 18, 2019
Artificial Intelligence (AI) is arguably the greatest untapped resource to transform customer and business outcomes. The impact of this technology on customer experience, employee efficiency and profits is truly transformationalespecially for contact centers. Companies must adapt in todays era of constant digital disruption, but that doesnt necessarily mean exhaustive technology shifts. Small, practical investments in AI present little risk and offer significant returns. Learn about the ROI of CX transformation in AI for CX: Practical Investments, Proven Return. More than a trend, AI is a customer experience transformation that you cant afford to ignore. Discover the practical investments in AI that your contact center must consider today and the truly significant returns on the horizon
Tags : 
    
NICE inContact
Published By: Numara Software     Published Date: Jul 16, 2009
Discover how Numara® Track-It!® helps you avoid unplanned service interruptions, lost revenue and customer dissatisfaction due to unmanaged change. With change management capabilities, you will have the flexibility and management tools you need.• Implement change control • Reduce time and effort while improving productivity and compliance • Leverage your IT investment with a fully integrated change management solution • Improve customer satisfaction • Adhere to best practices in IT change management • Reduce the cost of IT services
Tags : 
help desk, track it, numara, customer management, best practices, customer satisfaction, self service, knowledge management, asset, work order, request management, alerts, sla, service level agreement, performance evaluation, dashboard, it service delivery, cost cutting, change management, change request
    
Numara Software
Published By: Oracle     Published Date: Sep 10, 2012
Today's business-to-business (B2B) organizations are looking with renewed urgency for ways to improve efficiency, reduce costs, and retain existing customers. At the same time, they must make the right investments.
Tags : 
oracle, b2b, sales, reinventing, customer satisfaction, e-commerce
    
Oracle
Published By: Oracle     Published Date: Nov 27, 2013
Social-enabled customer service requires three primary capabilities. The capability to: 1. Listen and Respond: Treat Social Media as an Integrated Interaction Channel Most social-enabled contact centers are at the early adopter stage, attempting to bolt on social media as a side process. Many are experiencing inconsistent customer experiences, higher costs and negligible return on investments. Download this White Paper for more info.
Tags : 
contact centers, business value, functions, applications, inbound, outbound calling, social media analytics, integration tools, mobile crm tools, technology, knowledge management
    
Oracle
Published By: Oracle     Published Date: Nov 27, 2013
Social-enabled customer service requires three primary capabilities. The capability to: 1. Listen and Respond: Treat Social Media as an Integrated Interaction Channel Most social-enabled contact centers are at the early adopter stage, attempting to bolt on social media as a side process. Many are experiencing inconsistent customer experiences, higher costs and negligible return on investments. Download this White Paper for more info.
Tags : 
crm best practices, crm software, customer data management, customer experience & engagement, customer relationship management (crm), lead generation, lead management, lead nurturing, lead quality, lead scoring, sales automation, sales channels, sales force automation, sales management, knowledge management
    
Oracle
Published By: Oracle     Published Date: Feb 22, 2019
Oracle recently announced a range of self-driving, self-securing, and self-repairing cloud platform autonomous services under the umbrella of its broader PaaS portfolio. Oracles autonomous cloud proposition offers the combined benefits of developer productivity, faster time-to-value, and cost savings to its growing cloud services customer base. While Oracle has dedicated substantial investment and resources in developing one of the most extensive PaaS portfolios available in the market, it is the underlying autonomous capabilities that are a key differentiator, making the overall value proposition of Oracle PaaS portfolio more attractive to enterprise users.
Tags : 
    
Oracle
Published By: Oracle     Published Date: Mar 08, 2019
Did you know that organizations with advanced finance teams are more likely to have a compelling digital customer experience? The driver behind this trend? A digital, customer-first way of working with greater investment in talent, innovation, and advanced technologies such as artificial intelligence (AI) and machine learning (ML). While finance has long taken advantage of technology to help drive productivity and collaboration, the goalposts have recently moved. Todays organizations must adopt an agile finance operating model powered by emerging digital technologies and skillsetsto better support the demands of an economy driven by continuous innovation.
Tags : 
    
Oracle
Published By: Oracle Commerce Cloud     Published Date: Sep 06, 2017
"The success of your digital strategy requires bridging the gap between your core capabilities and what customers want. Watch this on demand webcast with Forresters Vice President and Principal Analyst, Ted Schadler, Michael Fasosin, Chief Strategy Officer, Spindrift & DigitasLBi OSG, and Oracle to learn: - Key trends in consumer online shopping behavior - How to develop a successful digital experience technology strategy and roadmap - The essential components of a modern digital experience platform - How to achieve quick-wins and long term investments simultaneously You will also see a short demonstration of how Oracle's CX Cloud solutions deliver personalized, unified experiences across channels. "
Tags : 
    
Oracle Commerce Cloud
Published By: Oracle Corp.     Published Date: Sep 10, 2012
A great customer relationship management (CRM) solution can enable a significant return on investment and revenue when its user experience is designed around the natural workflows of its users, such as sales representatives and their managers.
Tags : 
crm, oracle, salesforce, user experience, whitepaper, cloud computing
    
Oracle Corp.
Published By: Oracle CPQ BB     Published Date: Feb 05, 2016
How much selling power are you really getting from your sales teams? Are you making the most out of your CRM investment? Companies have a universal need for revenue growth, profitability, and customer satisfaction. In hopes to satiate this need, most companies have made significant investments in sales force automation to capture sales data, increase visibility to sales pipeline, and gain business insight to make better business decisions. However, few companies can say they have fully realized the benefits they hoped to achieve from their CRM investment. Additionally, with todays modern, informed buyer, CRM technologies need to empower sales users with better information thats easy to find and helps them sell. Read more to learn how Oracle Configure, Price, and Quote (CPQ) Cloud extends sales automation to simplify and streamline modern quote-to-cash processes and more!
Tags : 
    
Oracle CPQ BB
Published By: Pega     Published Date: Dec 16, 2015
Customer service is the cornerstone of a great customer experience. However, in todays digital consumer age, organizations no longer decide how customer-centric their companies are, the customers do. According to the The Forrester Wave: Customer Service Solutions For Enterprise, Q4 2015 report, customer service technology investments are one of the top five most focused on investments that companies made in 2015. Why? Because good customer service boosts long-term loyalty. This report identifies the 11 most significant customer service solutions with Pegasystems ranking as a leader.
Tags : 
    
Pega
Published By: Pega     Published Date: Aug 12, 2016
Savvy marketers need savvy solutions. Pega Marketing is a customer-centric marketing solution that leverages predictive and adaptive analytics to provide real-time marketing offers and treatments that help drive customer lifetime value. A Forrester Consulting study found that Pega Marketing achieved an overall Return On Investment (ROI) of 438%, and more than $64 million in incremental sales. Download the Forrester Total Economic Impact Study to fully understand how Pega Marketing helps improve customer retention, drives incremental sales, and creates across-the-board efficiencies.
Tags : 
pega, savy marketers, savy solutions, return on investment, incremental sales
    
Pega
Published By: Pega     Published Date: May 25, 2016
Customer service is the cornerstone of a great customer experience. However, in todays digital consumer age, organizations no longer decide how customer-centric their companies are, the customers do. According to the The Forrester Wave: Customer Service Solutions For Enterprise, Q4 2015 report, customer service technology investments are one of the top five most focused on investments that companies made in 2015. Why? Because good customer service boosts long-term loyalty. This report identifies the 11 most significant customer service solutions with Pegasystems ranking as a leader. Download this Forrester Wave report and get detailed findings on how well each vendor fulfills Forresters criteria and where they stand in relation to other vendor solutions in order to help customer service professionals select the right partner for their customer service initiatives.
Tags : 
best practices, customer service, forrester, wave report, technology, quality of service, productivity, service management
    
Pega
Published By: PGi     Published Date: Oct 01, 2018
You wouldnt hold a critical investor call, customer event or shareholders meeting in your office bullpen. So why would you host an important virtual event on a platform intended to support small-group collaboration and teamwork? Frost & Sullivan research shows that two-thirds of companies use web conferencing on a regular basis for project collaboration. We also know that more and more of them are turning to the same solutions to host webinars for critical internal and external events. While web conferencing solutions can be used to support large-group or strategically important meetings, webinar technology is designed specifically for that purpose and will almost always deliver a better experience and a higher return on investment. Webinar tools deliver a wealth of features to help companies gain better insights into attendee sentiment for better investor relations, employee and customer experience, and lead generation and qualification: Integrated video draws higher levels of int
Tags : 
    
PGi
Start   Previous    1 2 3 4 5 6 7 8    Next    End
Search Resource Library      

Add Resources

Get your company's resources in the hands of targeted business professionals.