cloud center

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Published By: Flexential     Published Date: Jul 17, 2019
In a data environment that’s become increasingly centralized by public cloud services, the “edge” is emerging as a critical solution for reducing latency for network-based services. Consumption habits of services and the need for analytics are shifting beyond core population centers, becoming local and even hyper-local within a region or city. As the online population continues to grow and new services emerge, the ability to handle data traffic securely – close to the customer or application – will become a common pattern for the new service evolution.
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Flexential
Published By: Workday     Published Date: Jul 30, 2019
Driven by the growth and maturation of cloud-based technology, there is an alternative that can help smaller companies continue to grow and remain competitive, and even compete with larger players. With that, the perception of HR as a cost center is no longer the default view. In fact, this new technology wave is transforming HR teams into strategic business partners.
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Workday
Published By: Five9     Published Date: Aug 01, 2019
It’s become abundantly clear that the cloud is no longer the future— but the new normal. Enterprises rely on cloud computing for web-based meetings, email, file sharing, and more every day to reduce costs and administrative burdens while enhancing productivity. With the wealth of benefits to be gained by moving to the cloud—including speed of deployment, cost-efficiencies, and easy scaling—it’s no wonder the shift toward all things virtual has been so pervasive and swift. What’s more, as the cloud has matured, the potential drawbacks that once made enterprises hesitant to make the move are disappearing. Security is now robust, application integration happens with ease, and reliability is a given, not a question mark. So now that the cloud has become not just viable, but essential, to stay competitive in a rapidly changing world, it’s time to explore how the cloud can significantly improve your contact center operations and guest experiences. This paper will provide one compelling r
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Five9
Published By: Five9     Published Date: Aug 01, 2019
Today’s hospitality professionals compete on customer experience and this trend will define the shape and scope of contact centers well into the next decade. To deliver the level of seamless experiences that customers expect, contact centers will need to harness all the advantages technology can offer – specifically, the cloud – to create an “intelligent cloud contact center” that utilizes machine learning and real-time data analysis. So, step one is to move your contact center to the cloud. ASAP. Once you are operating a cloud contact center, the next step is to start leveraging everything this enables you to do. This is where the “Intelligent Cloud Contact Center” comes into play.”
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Five9
Published By: Five9     Published Date: Aug 01, 2019
Cloud contact center has been a hot topic in the industry for some time, but moving your enterprise contact center to the cloud is no small decision. We understand that migrating your contact center is not something to jump into without considerable due diligence.
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Five9
Published By: Genesys     Published Date: Dec 20, 2018
If you are considering the right deployment model for your contact center, economic guidelines can help you choose the solution that is best for your company. Cloud, on-premises or hybrid. Just a few years ago, businesses were still unsure of the viability of moving their contact centers and other critical enterprise systems to the cloud. Since then, with the decrease of cloud costs, and the corresponding increase in security and, the viability and total cost of ownership of cloud deployments are attracting more and more companies. This eBook will cover how different criteria can affect a choice between a cloud or on-premises contact center, including: • The size of your contact center, and business requirements such as customer journey management • The location and quantity of contact centers being managed • The need for scalability, speed of deployment, and maintenance requirements
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Genesys
Published By: Veeam Software     Published Date: Nov 28, 2012
Windows Server 2012 represents a paradigm shift from the traditional client/server model to a new cloud-based infrastructure. Is your business ready? Download this whitepaper to learn the 7 key questions you need to answer now
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hyper v, servers, storage, cloud based infrastructure, storage solutions, data center, backup and recovery, disaster recovery
    
Veeam Software
Published By: HPE APAC     Published Date: Jun 16, 2017
Read this white paper to discover the benefits of moving your applications to hybrid cloud.
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HPE APAC
Published By: HPE APAC     Published Date: Jun 20, 2017
HPE Flexible Capacity service enables a cloud-like consumption model and economics for your on-premise IT. Now you don’t have to a make difficult choice between security and control of on-premise IT versus the agility and economics of public cloud. Watch this video to find out more.
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cloud, agility, data center, security, public cloud
    
HPE APAC
Published By: Hewlett Packard Enterprise     Published Date: Jan 31, 2019
Accelerate Digital Transformation. Make data center infrastructure cloud-ready. Optimize storage across clouds and data centers.
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Hewlett Packard Enterprise
Published By: Cisco     Published Date: Dec 11, 2018
The most significant IT transformation of this century is the rapid adoption of cloud-based applications. Most organizations are now dependent on a number of SaaS and IaaS platforms to deliver customer satisfaction and empower employee productivity. IT teams are responsible for delivering a high quality user experience for cloud applications while they struggle to manage a secure environment with advanced persistent threats. The WAN is the fabric to connect and control access between remote users and cloud-based applications. The WAN fabric needs to identify application type, location, apply prioritization and route traffic across the appropriate (multiple) WAN links to deliver on user experience. Different types of users/devices connecting to the cloud (via the Internet) means security policies must be enforced at branch, data center and in the cloud.
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Cisco
Published By: Hewlett Packard Enterprise     Published Date: Feb 05, 2018
The new Multicloud Storage for Dummies consists of five short chapters that explore the following: - How the multicloud storage model aligns with modern business and IT initiatives - Common barriers to cloud adoption and how a multicloud storage model addresses them - How to build a multicloud data center - What to look for in multicloud storage services - Real-world multicloud use cases
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hpe, multicloud, storage, private cloud, public cloud, digital
    
Hewlett Packard Enterprise
Published By: Hewlett Packard Enterprise     Published Date: Jan 31, 2019
Accelerate Digital Transformation. Make data center infrastructure cloud-ready. Optimize storage across clouds and data centers.
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Hewlett Packard Enterprise
Published By: Genesys     Published Date: Jun 07, 2017
A Look at the Five-Year Cost Comparisons for Technology Infrastructure Deployment
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genesys, ovum report, technology infrastructure, technology infrastructure deployment, contact centers, contact center platforms, cloud
    
Genesys
Published By: Hewlett Packard Enterprise     Published Date: May 11, 2018
Most IT professionals today recognize that enterprise IT will be hybrid in the future. To provide the optimal foundation for each workload being deployed, the hybrid IT environment will include cloud-based infrastructures—from multiple providers—co-existing alongside infrastructure within the enterprise data center or a hosted environment. But not all hyperconverged solutions yield the same results. The right hyperconverged infrastructure can meet your IT needs both today and well into the future. In this paper, we will talk about where your data center needs to be in the next five years to meet changing business demands, and how the roles of IT professionals will evolve. We will also review “hyperconvergence” models, and how they can best meet your IT needs both today and in the future, as well as the benefits you can expect along the way. Finally, we discuss what to look for in the right hyperconverged provider, who will position your IT department for success.
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Hewlett Packard Enterprise
Published By: Dell     Published Date: Sep 24, 2018
The IDPA DP4400 provides modern and powerful data protection for midsize organizations allowing companies to leverage the benefits of the cloud within their existing environments. The DP4400 can help transform your environment for the future, laying the technical foundation for the data center while modernizing your data protection for the cloud.
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data, protection, cloud, integration, idpa
    
Dell
Published By: Hewlett Packard Enterprise     Published Date: May 04, 2018
Multicloud Storage for Dummies consists of five short chapters that explore the following: - How the multicloud storage model aligns with modern business and IT initiatives - Common barriers to cloud adoption and how a multicloud storage model addresses them - How to build a multicloud data center - What to look for in multicloud storage services - Real-world multicloud use cases
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Hewlett Packard Enterprise
Published By: Cisco     Published Date: Jun 22, 2015
This white paper shows how Microsoft and Cisco have come together and developed a best-of-breed private cloud ecosystem that combines Cisco’s compute and network expertise with Microsoft’s single operating system, data management, and virtualisation capabilities.
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private cloud, cisco, microsoft, cisco and microsoft, data center, data management, application integration, data protection
    
Cisco
Published By: Genesys     Published Date: Jun 06, 2017
Interactive Intelligence, a Genesys company, Named a Leader 2 years in a Row
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gartner report, magic quadrant, genesys, contact centers, contact center as a service, cloud contact center solutions, cloud soulutions
    
Genesys
Published By: Genesys     Published Date: Jun 07, 2017
Get this eBook now to learn: - How to engage with your customers in an ultra-connected world - How to make your customer engagement operations easy and efficient - Why it’s time for an all-in-one cloud contact center solution
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genesys, customer experience, customer relationship management, contact center, cloud contact center, customer engagement
    
Genesys
Published By: Cisco     Published Date: Jul 30, 2015
The four pillars of computing — cloud, mobility, social, and analytics — are driving new levels of network innovation in datacenter networks.
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Cisco
Published By: Cisco     Published Date: Sep 15, 2015
Technology transitions—such as cloud, mobility, big data, and the Internet of Things—bring together people, processes, data, and things to make resources and connections more valuable to your business. They also challenge the role of IT in the enterprise. For your IT department to stay relevant to your lines of business, it must deliver value faster and invest in innovation. Cisco Unified Computing System™ (Cisco UCS®) integrated infrastructure makes it possible to deliver Fast IT—a new IT model that transforms your data center infrastructure into an environment that is fast, agile, smart, and secure. You can break down the IT barriers that are holding your business back and create solutions that capture the value of new connections and information.
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ucs, unified computing system, infrastructure, enterprise, it barriers, it management, enterprise applications
    
Cisco
Published By: Cisco     Published Date: Feb 12, 2016
This whitepaper provides background on cloud contact centers, their advantages and the essential considerations for selecting a vendor. It describes: - Trends surrounding the adoption of cloud contact center technology; - The advantages of selecting a cloud contact center solution; - Key factors to review when selecting a vendor and contact center platform; - Recommendations and a maturity model that businesses can use to develop a cloud contact center roadmap.
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Cisco
Published By: Cisco     Published Date: Dec 04, 2015
Businesses must become agile and provide differentiated service as customer demands and expectations change.
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cisco, cloud, data center, customer, business, networking
    
Cisco
Published By: Equinix     Published Date: May 18, 2015
This white paper explores how CIOs and business leaders need to think much more broadly about how their technology fits into a global network of services due to the rise of cloud infrastructure, software as a service, the global data foot­print, and mobile apps.
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hybrid cloud, technology, data center, global network, cloud computing, cloud, cloud infrastructure, mobile apps
    
Equinix
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