client insight

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Published By: IBM     Published Date: Apr 07, 2015
Daptiv upgraded to IBM® Cognos® Business Intelligence 10.2. By combining Cognos Lifecycle Manager with custom-built tools, Daptiv successfully migrated over 30,000 reports to the new version with no disruption for its 500-plus clients.
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ibm, daptiv, project portfolio management, analytics, cloud computing, saas, business analytics, business intelligence
    
IBM
Published By: Powered Inc.     Published Date: Mar 26, 2009
Read this report to learn how to harness the power of managed online communities to increase ROI and build relationships with your customers. Unlike other marketing programs, online communities allow businesses to engage with customers through a combination of expert content and online community interactions. Throughout the Customer Lifecycle - from Awareness to Advocacy – clients achieve measureable results with real-time data and insights.
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powered, social marketing, roi, benchmarking, customer satisfaction, brand affinity, brand loyalty, customer lifecycle
    
Powered Inc.
Published By: IBM     Published Date: Aug 06, 2014
Though the global economy is still shaking off the effects of the past and current financial crises, banks in both the emerging and developed economies have an opportunity to manage enormous capital growth and wealth creation. To regain customer confidence and earn their slice of the increasingly competitive market, banks must transform themselves by jettisoning old, product oriented operating models to become a client centric operation. Read this insightful paper from IBM Global Business Services to understand how banks can effectively use the information they have and become truly customer centric by re-organizing their operations around customer differentiation, pricing, product bundling, channel consistency and customer engagement.
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ibm, banking, customer, enterprise, financial, capital
    
IBM
Published By: IBM     Published Date: Aug 06, 2014
To succeed in the new economic environment, banks in both emerging and mature markets must become more client centric by leveraging sophisticated insights to improve risk management, pricing, channel performance and client satisfaction.
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ibm, banking, client, client centric, insights, risk management
    
IBM
Published By: Intapp     Published Date: May 20, 2019
In our technology-enabled era, most law firms have moved away from manual processes to embrace electronic timekeeping. However, many continue to struggle with time entry accuracy and bill rejections related to noncompliance with outside counsel guidelines (OCGs). All stakeholders— finance, operations, lawyers, and clients—want to solve this problem; not only does it result in inefficiencies of process and reduced realization due to write-offs, but it also impacts client goodwill. Firms know something needs to change, but so far, they haven’t found the answer. In short, they have arrived at a crossroads. This ebook explores the gaps and inefficiencies in the current state. Insights into how current
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Intapp
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