ca services

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Published By: VMware Dell     Published Date: Jul 02, 2008
Bell Canada began an initiative to provide desktop solutions at reduced costs. With 8,000 call center agents, Bell Canada faced hardware attrition and rising costs. Streamlining systems, facilitating outsourcing and increasing capabilities to telecommute would reduce costs while improving service. This would require creating customized workstations for users. Bell Canada approached VMware Partner CGI Group Inc., which provides end-to-end IT and business process services, for a solution.
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vmware, call center, virtualization, virtual machine, virtual workstation, telecom, bell canada, call center software, customer service, server virtualization
    
VMware Dell
Published By: HP     Published Date: Jun 23, 2008
ESG Lab tested the HP XP24000 storage system to validate the business impact of the new capabilities of the XP24000, including HP Thin Provisioning Software, creating large logical pools of capacity and the enhanced performance of the XP24000 as a core component of HP's extensive portfolio of IT solutions and services.
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hp disaster proof, disaster-proof, storage array, high availability, disaster recovery, hurricane, natural disaster, disaster, storage, storage virtualization, virtual storage, thin provisioning
    
HP
Published By: Quocirca     Published Date: Jun 13, 2008
Over the past decade, the internet has evolved from a technical environment into a commercial marketplace. The impact on consumers and large enterprises has been significant, but what about the small and medium sized business? With few of the skills and resources of their larger counterparts, these organizations need to get the best value from the internet and the network based services it enables, without risking day-to-day operations.
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quocirca, smb, smbs, small business, medium business, mid-sized business, connectivity, ip networks, small business networks
    
Quocirca
Published By: BlueHornet     Published Date: Jun 06, 2008
Your online brand reputation can affect many areas of email marketing, including acquisition strategy, list hygiene, delivery, and conversion rates. Join experts from BlueHornet's Deliverability & Privacy Services team and Pivotal Veracity to learn ways to assess and manage your online brand reputation more easily.
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email marketing, email messaging, blue hornet, bluehornet, branding, reputation
    
BlueHornet
Published By: IBM     Published Date: May 30, 2008
Organizations must adapt more rapidly than ever before - which means that they must align their IT environments with their business goals and deliver information on demand, when and where it is needed. In this white paper, the experts at IBM discuss how your company can meet this need for information on demand with Service Oriented Architecture (SOA), a business-centric approach to IT architecture that supports integration through linked, repeatable business tasks or services.
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xml, soa, service oriented, information management, leveraging information, li campaign, ibm li, business intelligence, service oriented architecture
    
IBM
Published By: Oracle Corp.     Published Date: May 30, 2008
Current trends show that the vast majority of companies are moving to services-oriented architectures (SOAs) and deploying Web services within and across their IT infrastructure.However, the success of those deployments is determined by the integrations and innovations that Web services make possible and how Web services affect the quality and performance of the mission-critical applications with which they interface.
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soa, soas, oracle, application testing suite, web services, mission-critical, enterprise java beans-based, quality assurance, ejb, user interface, infrastructure, return on investment, service oriented architecture, web service management
    
Oracle Corp.
Published By: Clickatell     Published Date: May 20, 2008
To attract and retain customers, financial institutions today must be able to provide customers with real-time, reliable information about their bank accounts and transactions, no matter where they are located. Anywhere access to actionable account information helps customers control their finances, fight fraud, and conduct their lives more efficiently.
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clickatell, location based services
    
Clickatell
Published By: CA WA     Published Date: May 12, 2008
Emerging information technologies like composite and multi-tier applications, service oriented architectures (SOA), virtualization, grid and cluster computing, and Web Service-based application delivery create an extraordinary opportunity for IT managers. With these dynamic technologies, they can provide business owners with IT services that are extremely flexible and agile, driving a more dynamic and competitive business.
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ca wa, workload automation, roi, return on investment
    
CA WA
Published By: CA WA     Published Date: May 12, 2008
While companies cope with increasing demands for speed from their customers, shareholders and customers alike demand that they make these changes cheaply, with minimal risk and with as few people resources as possible. Is there any way to meet these challenges? Take another look at modern enterprise job scheduling to see how it enables the real-time environment (RTE).
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ca wa, workload automation, web services, service oriented, soa, service level, sla, service oriented architecture
    
CA WA
Published By: CA WA     Published Date: May 12, 2008
CA services can help you realize the value of your CA Workload Automation solution more quickly while reducing the overall costs of ownership. We can help you architect, deploy and establish a CA Workload Automation solution that meets your automation needs and business objectives. CA also provides training to improve the productivity of your staff and ongoing support to maximize the value of your software product investment.
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web services, soa, service oriented, ca wa, workload automation, ca services, service oriented architecture
    
CA WA
Published By: InvestBrite     Published Date: May 05, 2008
Learn how Trade Center needed to reach highly qualified individual investors while educating them on the benefits of their products and services. Read how InvestBrite can help your investment firm get qualified investing sales leads. Read this paper today.
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investor, investing, investbrite, stocks, bonds, trading, trade, stock
    
InvestBrite
Published By: IBM     Published Date: Apr 23, 2008
Imagine using your personal desktop on any computer. You can, with the IBM Virtual Client Solution. This demo explains the backend process of server-hosted services, shows how a user’s desktop is delivered through a remote connection, and demonstrates how an administrator can shift servers for IT simplification without interrupting users.  Watch the demo now.
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ibm, ibm opt it, opt it, remote desktop, vnc, virtual client, virtual machine, virtual desktop, remote access, server virtualization, desktop management
    
IBM
Published By: IBM     Published Date: Apr 22, 2008
In this podcast, you’ll hear Tom Ready, Vice President of World Wide Server Services talk about the problems caused by server sprawl, such as increased hardware costs, decreased IT staff efficiency and excessive power consumption. You’ll learn how server virtualization produces marked gains in productivity and efficiency, and impressive reductions in cost.
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ibm, ibm opt it, opt it, virtualization, productivity, spend management, virtual, virtual machine, infrastructure, network management, servers, server virtualization
    
IBM
Published By: Easynet     Published Date: Mar 26, 2008
With demand for freight transportation services continuing to grow faster than GDP growth in Europe, the logistics industry has structured itself around the provision of very specific value-added services beyond just transportation. Many logistics companies are vying to capture new opportunities in the area of value-added services. Find out how in this IDC paper.
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information management, voice over ip, vpn, business process management, logistics, managed networks, voip, bpm, easynet, ip telephony
    
Easynet
Published By: Easynet     Published Date: Mar 26, 2008
As business communication needs in professional services firms become more complex, the development and implementation of collaborative solutions becomes critical to realizing strategic business objectives. Learn the basic tenets of this collaborative environment and more in this IDC paper.
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collaboration, project management, managed networks, professional services, easynet, network management
    
Easynet
Published By: Easynet     Published Date: Mar 26, 2008
Professional services firms need network services that can connect international operations reliably, flexibly, cost-effectively and securely. This Executive Brief highlights the major business and technology trends taking place in the professional services sector in Western Europe, focusing on the increasing internationalization of the industry and the advantages of adopting innovative ICT solutions.
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compliance, security, vpn, professional services, communication, managed networks, easynet, network management
    
Easynet
Published By: IBM     Published Date: Feb 25, 2008
This reference guide can help you understand IBM’s capabilities in the site and facilities services area through real-world scenarios that demonstrate those services in action. Download this guide now and use it to quickly find stories that illustrate how IBM has delivered high-quality, value-add services for the site and facilities needs of companies of all sizes in a variety of industries around the world.
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it management, network management, infrastructure, servers, ibm
    
IBM
Published By: OnForce     Published Date: Feb 19, 2008
Discover how you can find highly qualified contract IT service professionals with the skill sets you need, when and where you need them, on demand. Get the free white paper, “8 Ways On-Site Services Can Drive Revenue Now,” featuring commentary from industry analysts and leaders like Gartner, IDC and CRN.
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crn, reseller, retailer, service, vendor selection, onforce, on force, var, var business, varbusiness, customer service, service management
    
OnForce
Published By: Quocirca     Published Date: Feb 05, 2008
The financial services industry deals with a commodity that is primarily electronic — money. Consequently it spends more per employee on IT than any other industry.  Despite this, there is a worrying tendency for information that should be confidential to end up in the public domain. Why is this and what can be done?
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quocirca, bank, banks, financial services, finserve, finserv, network security, customer data, data protection, intrusion prevention, data security, database security, security
    
Quocirca
Published By: Computhink     Published Date: Jan 31, 2008
Lisa Morgan, Director Channel Programs, and Vince Smolek, Technical Services Manager at Computhink discuss the benefits of ViewWise, an email archive service.
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email archiving, email archive, archive, archiving, storage, computhink, video, compliance
    
Computhink
Published By: Stratus Technologies     Published Date: Jan 07, 2008
CIOs today are being called upon to interpret business strategy and priorities, then add value through information technology initiatives. At a time when "critical to the business" translates to "mission-critical IT", how do you ensure end-to-end availability and reliability of the IT resources that enable your company’s essential business processes.
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business success, productivity, compliance, cost control, decrease spending, spend management, data integrity, meeting sla, meeting slas, service management, stratus, stratus technologies, business continuity, sla
    
Stratus Technologies
Published By: Vendor Guru     Published Date: Dec 21, 2007
In a 2006 survey conducted by CRMGuru, 50% of the respondents indicate that they base their satisfaction with a company on the sum of "interactions with a brand's products, services, and people." How does your company measure up? You have an excellent product, your customer service department is highly responsive, and your personnel have received extensive training.
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customer satisfaction, customer retention, crm, crm solution, customer relationship, customer service, vendorguru, vendor guru, quinstreet, retention, smb, small business, soho, small business crm, vendor guru custom question campaign, small business networks, customer relationship management
    
Vendor Guru
Published By: Computhink     Published Date: Dec 10, 2007
The amount of paper that DUCA Financial Services had to retain for every member they dealt with was piling up. In fact, DUCA had a complete office wall dedicated to the storage of client records in thirteen large fireproof filing cabinets. "We simply ran out of space and had no more room to put anything," said Jack Vanderkooy, President & CEO. "While we have to maintain documents for our daily reference and access, the problem was made greater by the fact that legally we have to retain documents and files for the full term of each mortgage or loan."
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paperless, document management, imaging, information management, computhink, viewwise, viewise, finserve, finserv, financial services, best practices, secure content management
    
Computhink
Published By: Computhink     Published Date: Dec 10, 2007
In the arena of corporate governance and compliance, the Sarbanes-Oxley Act (SOX) has commanded considerable attention; in the healthcare industry, it's  HIPAA; similar regulations target the financial services and energy sectors. Organizations can use technology to meet compliance demands in a cost-effective way.
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compliance, computhink, hipaa, sox, sarbox, sarbanes oxley, content management, hipaa compliance, document management, secure content management, sarbanes oxley compliance
    
Computhink
Published By: uptime software     Published Date: Dec 06, 2007
Monitoring servers, applications, and services has become an essential part of the IT department over the past 10 years. However, it can be a daunting task to find the right solution for your Enterprise. This brief paper will examine the differences between Agent and Agentless monitoring, so you can make the right decision based on your company's needs, the metrics you need, your budget range, your resource availability, and your management's reporting needs.
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server monitoring, monitoring tool, capacity planning, performance monitoring, service level management, service level agreement, sla, infrastructure, systems management, network management, uptime, server uptime, downtime, it management, monitoring, servers, high availability, application performance management, business activity monitoring
    
uptime software
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