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Published By: ServiceNow     Published Date: Apr 19, 2013
Providing a good online shopping experience starts with understanding customer needs and expectations in order to deliver suitable goods and services. Employees expect a similar experience with a Service Catalog. An effective business service catalog captures employee needs and communicates negotiated service offerings and service level agreements. However, hitting service level targets requires more than just listing services. It’s essential to provide an automated self-service portal and open communication.
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employee needs, service offerings, service level agreements, automation, self-service, communication, application integration, application performance management, best practices, business integration, business intelligence, business management, business process automation, business process management, change management, corporate governance, customer interaction service, customer relationship management, customer satisfaction, customer service
    
ServiceNow
Published By: CDW     Published Date: Sep 10, 2014
Leading organizations don’t think of data protection in traditional back-office terms—and that’s no accident. They think and act like service providers, and in doing so transform data protection operations from mere cost centers to business enablers. Traditional data protection architectures can’t meet today’s challenges of massive growth, application performance, and data availability. And they aren't designed for services-oriented business models.
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protection, storage, architecture, massive growth, integrated, data
    
CDW
Published By: CDW     Published Date: Sep 17, 2014
We now live in a flash centric world where all active data must be on flash. This doesn’t mean, however, that all data must be on flash. The best approach is to understand your application mix and workload requirements. Some key apps, like databases, are latency intolerant and should be pinned to flash. Others apps can benefit from fully-automated storage tiering. EMC’s market leading VMAX and VNX systems are flexible choices that can deliver all-flash and hybrid services. CDW and EMC has you covered!
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data, market, flash, systems, key apps, centric, application, tiering, latency, intolerant, storage, automated, hybrid, services, leading, active, data management
    
CDW
Published By: Sage     Published Date: Aug 19, 2014
Social media is making a huge impact on the way we use the Internet, communicate with friends and family, network with business colleagues, gather information, and make decisions. In business, social media can provide unique opportunities to promote products and services, find and recruit talented employees, and deliver an interactive customer experience. But there are also risks, such as the potential to damage the company’s reputation and brand, lose intellectual property, or invite lawsuits by employees, job applicants, or customers. From an HR perspective, it can be hard to tell if social media is your friend or your foe. This white paper discusses how HR can use social media and how it can go wrong.
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sage, social media, human resources, recruit, risk, intellectual property
    
Sage
Published By: Kaseya     Published Date: Mar 12, 2015
Providers who add BDR to their offerings can enjoy substantial profit margins and incremental monthly recurring revenue. BDR, therefore, is ideal for solution providers, especially as a first step to a managed services practice.
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backup, data loss, risks, recovery services, humor error, program deletions, hardware failures, system crashes, application freezes, software bugs, data management, monitoring, vulnerability management
    
Kaseya
Published By: Arbor     Published Date: Sep 20, 2013
In this white paper, John Pescatore of SANS Institute explores how DDoS is used as part of advanced targeted attacks (ATAs) and describes how DDoS detection and prevention tools and techniques can be used against ATAs as well. Today’s DDoS attacks, as damaging as they are, sometimes mask even more threatening and dangerous advanced targeted threats. The good news is that some of the same tools that can detect the footprints of DDoS attacks can also find the telltale signs of ATAs. To be successful, though, enterprises need to coordinate their use of both types of logs and adjust their monitoring parameters correctly. They must also eliminate operational gaps, such as unclear lines of security authority, and limit the use of managed security services that can deprive enterprise security managers of the data they need to detect and stop DDoS attacks and ATAs.
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distributed denial of services, ddos attack, ddos detection, ddos mitigation, security, advanced targeted attacks, mitigation, detection
    
Arbor
Published By: Seamless     Published Date: Sep 05, 2013
Are you in charge of ordering food for the office? Do colleagues ask for last-minute catering and complain about eating the same thing all the time? Do you have to track budget codes and billing information? If you think there has to be a better way, you’re right. Join us for this 30-minute educational webinar and learn how online food ordering services can help eliminate all of these hassles while saving you time and money. From individual meals and group orders, to catered meetings and company parties, if you order food into the office, you don’t want to miss this webinar.
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save money, save time, online food ordering, food, ordering food online, seamless
    
Seamless
Published By: Seamless     Published Date: Sep 13, 2013
Are you in charge of ordering food for the office? Do colleagues ask for last-minute catering and complain about eating the same thing all the time? Do you have to track budget codes and billing information? If you think there has to be a better way, you’re right. Join us for this 30-minute educational webinar and learn how online food ordering services can help eliminate all of these hassles while saving you time and money. From individual meals and group orders, to catered meetings and company parties, if you order food into the office, you don’t want to miss this webinar.
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save money, save time, online food ordering, food, ordering food online, seamless
    
Seamless
Published By: Seamless     Published Date: Sep 13, 2013
Are you in charge of ordering food for the office? Do colleagues ask for last-minute catering and complain about eating the same thing all the time? Do you have to track budget codes and billing information? If you think there has to be a better way, you’re right. Join us for this 30-minute educational webinar and learn how online food ordering services can help eliminate all of these hassles while saving you time and money. From individual meals and group orders, to catered meetings and company parties, if you order food into the office, you don’t want to miss this webinar.
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Seamless
Published By: NETIQ     Published Date: Dec 03, 2013
This flash point paper discusses system and application management and the struggle against service outages. With data overload and data isolation often being the root cause, a services-level approach can reduce the potential of impacting events.
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netiq, service outages, monitoring strategy, system failure, single management view, policy based management, security management
    
NETIQ
Published By: Turn     Published Date: May 20, 2013
Forrester Consulting examined the potential return on investment (ROI) enterprises may realize by utilizing Turn Audience Suite and Turn Campaign Suite. Learn how this brand achieved a 50% ROI and attributes 80% of it’s digital media services revenue growth to Turn.
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turn, digital media buying, roi, web applications, data management platform, dmp, dsp, application integration, application performance management, best practices, business process automation, enterprise software
    
Turn
Published By: HireRight     Published Date: May 01, 2013
A person’s home is their castle, and no one would willingly welcome in a dangerous criminal. If you offer in-home services, your customers trust you to send someone that is not a threat to their family or personal property. If you fail to do so, there can be serious business , financial and even legal consequences. This industry brief outlines the risks that arise from bad hires and how careful background screening can help mitigate those risks.
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field employees, screening, hireright, human resources, in home services screening
    
HireRight
Published By: HP and Intel ®     Published Date: May 03, 2013
This paper examines how seven enterprise and midsize companies spanning the equipment rental, healthcare, retail, research, and telecommunications (service provider) industries were able to reduce their annual IT cost to deliver compute services by 58% by migrating to a blade platform.
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blade, infrastructure, server, virtualization, enterprise, midsize, blade platform, network architecture, network management, network performance, network performance management, backup and recovery, blade servers, storage management, storage virtualization
    
HP and Intel ®
Published By: HP and Intel ®     Published Date: May 06, 2013
In today’s hyperconnected world—with its multiple mobile devices, ubiquitous Internet access and pervasive social media platforms—people expect immediate access to information and services. These expectations are increasingly felt in corporate IT departments, where business units demand instant applications and fast services. Virtualization and cloud computing can help corporate IT meet these demands by bringing more flexibility and agility to the environment. But the ultimate solution is to transform the way IT is delivered. Indeed, many enterprises have already started on the journey toward the IT as a service (ITaaS) model.
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HP and Intel ®
Published By: eFax     Published Date: Aug 06, 2013
eFax Corporate is part of publicly-traded j2 Global™ Inc. (NASDAQ: JCOM). Founded in 1995, j2 Global provides outsourced, value-added messaging and communications services to individuals and businesses around the world. The Company offers fax, voicemail and document management solutions, Web-initiated conference calling and unified-messaging and communications services.
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efax, value-added messaging, communications services, management solutions, unified-messaging
    
eFax
Published By: IBM     Published Date: Sep 27, 2013
IBM Power Systems provide a comprehensive approach designed to protect the continuity and availability of business-critical applications and services. Deploying integrated disaster recovery allows companies to deliver new services faster, with higher quality, and with superior economics.
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IBM
Published By: NetApp     Published Date: Jan 21, 2014
Quando as projeções de receita de seu setor caem, como você pode escapar e continuar crescendo? Saiba como a Orange Business Services aproveita o storage da NetApp para se reinventar, tornando-se um fornecedor de serviços em nuvem e superando sua ambiciosa meta de receita de nuvem de € 500 milhões até 2015.
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NetApp
Published By: Symantec Corporation     Published Date: Jun 18, 2014
Cloud computing is rapidly transforming the IT landscape, and the conversation around adopting cloud technology has progressed from “if” to “when.” Enterprises are showing strong interest in outsourced (“public”) cloud offerings that can help them reduce costs and increase business agility. These cloud services offer enormous economic benefits but they also pose significant potential risks for enterprises that must safeguard corporate information assets while complying with a myriad of industry and government regulations. Read this white paper to find out what Symantec is doing help to bridge the gap to cloud computing!
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symantec, ssl certificates, tco, third party vendors, hidden costs, ssl benefits, management platform, it professionals
    
Symantec Corporation
Published By: Oracle     Published Date: Jul 05, 2017
The fast-evolving digital landscape is changing the game for all organizations. The way we consume content, conduct research, consume video and music, and drive efficiency in our work environment is raising the bar for digital experience. Organizations that rely on the internet to reach customers and drive revenue increasingly turn to cloud-based infrastructure and content delivery networks (CDNs) to achieve the reach and global footprint needed to keep up with customer demands. Delivering these services with high availability and performance across an unpredictable internet over which you have very little visibility and control is a major challenge.
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it infrastructure, operations professionals, digital experience, time to resolution, cloud, dns
    
Oracle
Published By: IBM     Published Date: Jan 09, 2014
In a world that demands scalability, modularity, quality, fast performance and a best practices approach is key to ensuring predictable results for the business. IBM’s PowerLinux Open Source Infrastructure Services solution is a workload-optimized system that meets or exceeds best practices for a virtualized infrastructure at a reasonable price point. The PowerLinux solution can help turn today’s IT infrastructure into a well-tuned utility, providing a more flexible, scalable and valuable asset to the business.
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best practices, virtualized infrastructure, powerlinux, open source, virtualized infrastructure, hurwitz white, infrastructure page, source infrastructure, virtual machines, infrastructure services, ibm powerlinux, virtualization, cloud computing, infrastructure, design and facilities, power and cooling
    
IBM
Published By: IBM     Published Date: Jan 09, 2014
IBM Power Systems provide a comprehensive approach designed to protect the continuity and availability of business-critical applications and services. Deploying integrated disaster recovery allows companies to deliver new services faster, with higher quality, and with superior economics. Downtime can be highly disruptive and expensive to an organization, with cost drivers including lost revenue, reduced employee productivity, reputational damage, and the cost of resources required to address and avoid outages. Most organizations in IDC surveys indicate that even one hour of downtime can have a severe business impact or greater and businesses are investing in highly available servers and systems. Hear from leading industry analysts as they share top resiliency trends and top practices. Also see how Power Systems can build a highly stable infrastructure
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IBM
Published By: IBM     Published Date: Jan 09, 2014
Today, large organizations are being buffeted by a host of changes, many of them unexpected or unfamiliar. Business information is virtually exploding in size, kind and locale, taxing the abilities of even the most progressive enterprises to keep up. Mobile technologies and business analytics that were once exclusively used by employees with specialized needs and skills are now common across the entire workforce. As a result of all this, IT is bending under the strain of developing and delivering necessary new services while at the same time maintaining core service quality. This report will consider these issues, as well as IBM’s position in and efforts around developing next generation enterprise systems solutions, including its System z mainframes, POWER7+ processor-based Power Systems servers and System Storage offerings focused on those areas and use cases.
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enterprise systems, system performance, power7+, power systems servers, system storage, it infrastructure, analytics solutions, business analytics, business processes, charles king, pund-it, inc., ibm, infrastructure, cloud computing, power and cooling, data center design and management
    
IBM
Published By: IBM     Published Date: Jan 09, 2014
As vendors abandon the UNIX market, IBM continues its commitment to AIX and POWER7 components on Power Systems. And with its recent architectural upgrades, it’s even redefining performance. Read the Clipper Group white paper and see how POWER7’s faster processors accelerate the delivery of applications and services, and improve the utilization of resources.
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power7 system, ibm, power7 servers, mission-critical, data center, it infrastructure, architecture, bladecenter, ibm, data management
    
IBM
Published By: IBM     Published Date: Feb 04, 2014
This ebook presents an overview of the B2B integraiton landscape: its challenges, its opportunities, and the approaches that leading organizations follow in developing a robust and scalable EDI solution. It also summarizes the IBM B2B Cloud Services offering, with real-world examples of how companies are leveraging the IBM Cloud to Excel amid escalation global complexity, demand volatility and new customer requirements.
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ibm, smarter commerce, b2b, cloud integration, optimizing chain value, cloud transformations, edi networks, increase efficiency, drive collaboration, ibm cloud, edi solution, b2b vision, dynamic global markets, collaboration network, integration services, integration offerings, value chain, edi environment, best practices, supply chain management
    
IBM
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