business capabilities

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Published By: Group M_IBM Q418     Published Date: Sep 10, 2018
Businesses are struggling with numerous variables to determine what their stance should be regarding artificial intelligence (AI) applications that deliver new insights using deep learning. The business opportunities are exceptionally promising. Not acting could potentially be a business disaster as competitors gain a wealth of previously unavailable data to grow their customer base. Most organizations are aware of the challenge, and their lines of business (LOBs), IT staff, data scientists, and developers are working to define an AI strategy. IDC believes that this emerging environment is to date still highly undefined, even as businesses must make critical decisions. Should businesses develop in-house or use VARs, systems integrators, or consultants? Should they deploy on-premise, in the cloud, or in some hybrid form? Can they use existing infrastructure, or do AI applications and deep learning require new servers with new capabilities? We believe that many of these questions can be
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Group M_IBM Q418
Published By: Cisco     Published Date: Jul 11, 2016
Contact centers play a major role in determining the customer’s perception of a company. Often seen as brand ambassadors, agents are the main interaction point for customers. It is therefore critical that they deliver personalized communications in the channels that customers prefer. Businesses should use cloud technology to add multichannel tools and support growing demand for chat, social, SMS and video. Cloud solutions allow contact centers to gain access to new technology capabilities and channels on demand with the ability to scale up quickly. They offer the best technology innovation as well as the ability to scale agents up and down as business needs change. This whitepaper provides background on cloud contact centers, their advantages and the essential considerations for selecting a vendor.
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Cisco
Published By: Hewlett-Packard     Published Date: Aug 02, 2013
"Cloud computing, also known as 'IT as a Service', is predicated on delivering IT services on demand, an idea that has support from business leaders as a way to better align IT with business operations. Cloud computing has two key requirements: virtualized applications and seamless support and integration between the server, networking, storage and hypervisor components. In this paper, we explore these concepts and highlight the critical features necessary to move beyond server virtualization by leveraging key integration capabilities between IT components-with a particular focus on the important role that storage plays in the evolution of the datacenter architecture."
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datacenter, architectures, cloud, virtualization, blade servers, network attached storage, storage management, storage virtualization, data center design and management, infrastructure, design and facilities
    
Hewlett-Packard
Published By: IBM     Published Date: Apr 03, 2017
Businesses today certainly do not suffer from a lack of data. Every day, they capture and consume massive amounts of information that they use to make strategic and tactical decisions. Yet organizations often lack two critical capabilities when it comes to making the right decisions for the business: the ability to make accurate predictions about the future, and to then use those predicted insights in conjunction with organizational goals to identify the best possible actions they should take. The combination of predictive analytics and decision optimization provides organizations with the ability to turn insight into action. Predictive analytics offers insights into likely scenarios by analyzing trends, patterns and relationships in data. Decision optimization prescribes best-action recommendations given an organization’s business goals and business dynamics, taking into account any tradeoffs or consequences associated with those actions.
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predictive analytics, analytics, data analytics, financial marketing, market analytics, data resources, data optimization
    
IBM
Published By: IBM     Published Date: Jun 21, 2017
NoSQL databases and Apache Spark are a potent combination for rapid integration, transformation and analysis of all kinds of business data. With its data syncing and analytics capabilities, IBM Cloudant offers unique advantages as a NoSQL database for many Spark use cases. IT decision-makers, data scientists and developers need to know how and when to apply these technologies most effectively. IBM can offer a host of resources and tools to help your organization gain value from Cloudant and Spark quickly, and with minimal up-front investment.
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ibm, ibm cloudant, apache spark, nosql, database
    
IBM
Published By: Vision Solutions     Published Date: Dec 31, 2007
This paper presents an overview of iSeries high availability to companies that are beginning to explore this powerful business continuity technology. The critical components of high availability solutions are detailed in this paper, including data replication engines, system monitors, role swap capabilities, and the importance of autonomic processes.
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disaster recovery, business continuity, disk backup, tape backup, data backup, data replication, disaster, high availability, uptime, maximizing uptime, downtime, minimizing downtime, vision, vision solutions, journaling, backup and recovery, as/400
    
Vision Solutions
Published By: Roundbuzz     Published Date: Mar 13, 2013
Most businesses see SMS as an expensive version of email with no analytics capabilities. But, when coupled with location, SMS can re-invent itself as a truly powerful in-bound marketing channel.
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sms marketing, text marketing, mobile coupon, location based marketing, mobile marketing, in-store marketing, text messaging, sms messaging, geo-fence, loyalty marketing, mobile loyalty, mobile rewards
    
Roundbuzz
Published By: IBM     Published Date: Sep 27, 2013
Today’s economy is widely characterized by skittishness and uncertainty about the future. The effect that unpredictable external forces can have on the economy can leave many business leaders feeling helpless. This fact was demonstrated in the IBM Global CFO Study, where many CFOs admitted that they lacked the ability to measure and monitor business performance effectively. The same study also found that the companies who invested in their business insight capabilities were better able to anticipate and react to external economic forces. IBM Cognos software can provide businesses with the business insight they need to be prepared, not scared. Cognos software allows businesses to analyze performance, model business strategies and processes, and contribute to a common set of business objectives.
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ibm, ibm cognos software, dynamic planning, forecasting, analysis, financial planning, business insight, it management, data management
    
IBM
Published By: IBM     Published Date: Oct 10, 2013
Mobility is now a business fact of life. Will your organization be one with mobile capabilities or a truly mobile enterprise? The new IBM white paper “Building the mobile enterprise: integrated, secure and productive” explains the difference and offers a checklist of eight key items to consider when planning your mobility initiatives.
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mobile enterprise, secure and productive, mobile checklist, securing mobiles, build mobile enterprise, planning mobilities, mobility initiatives, mobile capabilities, wireless, technology, mobile advancement, application performance management, enterprise resource planning, productivity
    
IBM
Published By: IBM     Published Date: Oct 10, 2013
Virtualization is one of the most highly demanded of all IT projects this decade because it enables enterprises to reduce capex and opex costs and at the same time increase business efficiency and agility. However, implementing, supporting, and managing virtualization can often be difficult tasks, especially as deployments increase in scale and complexity and impact more areas of the datacenter. These more complex infrastructures often require highly skilled engineers with in-depth business knowledge and systems management capabilities. Projects such as infrastructure optimization and automation initiatives for self-service provisioning are key because they enable enterprises to streamline business processes and utilize cloud strategies and mobility solutions. IDC shows how partnering with experts who can implement, optimize, support, and manage virtualized environments may be the right course of action. By utilizing partners, enterprises will be able to avoid some of the potential pit
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virtual environment, business initiatives, maximize initiatives, datacenter, complex infrastructure, business efficiency, business agility, deployments, automation initiatives, cloud strategies, mobility solutions, infrastructure, business management, server virtualization, productivity, cloud computing
    
IBM
Published By: IBM     Published Date: Oct 10, 2013
The skills and expertise required to stay on top of trends, industry best practices, and the latest technologies while juggling many other competing priorities can drain your IT resources. Read this Forrester Research Inc. report to learn how outsourcing your organization’s business resiliency planning, strategy, and program design can be a highly cost effective, efficient option.
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forrester research, resiliency, business resiliency, trends, industry best practices, it resources, outsourcing, it outsourcing, outsourcing business resiliency, business technology, it management
    
IBM
Published By: IBM     Published Date: Oct 31, 2013
Business analytics can help customer service departments acquire the information and capabilities to transform themselves.
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analytics, customer service, business analytics, customer relationship management, business intelligence, social media, customer retention, customer loyalty, customer lifetime value, call center management, call center software, customer satisfaction, enterprise software, sales & marketing software
    
IBM
Published By: IBM     Published Date: Feb 14, 2014
Transforming the way enterprises work to better capitalize on our most valuable resource: people. As one of the world’s leading social businesses, IBM empowers more than 430,000 employees around the globe to know more, do more and deliver more value where and when it matters most. And by extending social capabilities outside the organization, IBM has been able to empower and strengthen connections with clients, IBM Business Partners, suppliers and other stakeholders to tap new opportunities for growth while building brand value.
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ibm, social business, marketing social media, innovation, collaboration, social workforce, client relations, analytics, mobile workers
    
IBM
Published By: Cisco     Published Date: Apr 10, 2015
This part of the CVD describes design considerations to implement a successful BYOD solution and different deployment models to address diverse business cases. Other parts of the CVD provide more details on how to implement unique use cases. There are numerous ways to enable a BYOD solution based on the unique business requirements of a specific organization. While some organizations may take a more open approach and rely on basic authentication, other organizations will prefer more secure ways to identify, authenticate, and authorize devices. A robust network infrastructure with the capabilities to manage and enforce these policies is critical to a successful BYOD deployment.
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cisco, byod, wifi, wireless, wlan, productivity, productivity, mobile computing, mobile data systems, mobile workers, wireless communications, wireless hardware, wireless infrastructure, wireless phones, wireless service providers
    
Cisco
Published By: Cisco     Published Date: Sep 16, 2015
There is a need to address key business and technological transitions in terms of application delivery and consumption. As such, data center managers are assessing what new capabilities their existing networks needs.
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applications, systems integration, cloud, development, network management, network performance, network performance management, cloud computing, data center design and management
    
Cisco
Published By: Cisco     Published Date: Dec 21, 2016
Businesses must become agile and provide differentiated service as customer demands and expectations change. Moving beyond simple phone transactions, customers are taking matters into their own hands and turning to their peers, the web and social media to find answers. Contact centers play a major role in determining the customer’s perception of a company. Often seen as brand ambassadors, agents are the main interaction point for customers. It is therefore critical that they deliver personalized communications in the channels that customers prefer. Businesses should use cloud technology to add multichannel tools and support growing demand for chat, social, SMS and video. Cloud solutions allow contact centers to gain access to new technology capabilities and channels on demand with the ability to scale up quickly. They offer the best technology innovation as well as the ability to scale agents up and down as business needs change. This whitepaper provides background on cloud contact cen
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Cisco
Published By: Microsoft Office 365     Published Date: Apr 05, 2016
Take a guided tour of the new Office 365. It’s a quick and easy way to test drive new enterprise capabilities, including advanced collaboration, analytics, and security features. Step through common enterprise scenarios to see how Office 365 can support your business needs See the latest in-product experience with the most up-to-date versions of the Office applications you use every day as well as the new advanced features Explore the top features and advanced capabilities available for email and calendar management, collaborative meetings, analytics, and security
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Microsoft Office 365
Published By: Microsoft Office 365     Published Date: Apr 14, 2016
Take a guided tour of the new Office 365. It’s a quick and easy way to test drive new enterprise capabilities, including advanced collaboration, analytics, and security features. Step through common enterprise scenarios to see how Office 365 can support your business needs See the latest in-product experience with the most up-to-date versions of the Office applications you use every day as well as the new advanced features Explore the top features and advanced capabilities available for email and calendar management, collaborative meetings, analytics, and security
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Microsoft Office 365
Published By: IBM     Published Date: Apr 07, 2015
Businesses are transforming themselves to participate in the API economy. But how do you rapidly and securely expose your business to this developer ecosystem? Attend this webcast to find out how you can define and publish your APIs easily using the IBM API Management Service — the new SaaS solution from IBM. This cloud hosted service provides a complete set of capabilities to create, secure, manage, and socialize APIs to internal and external developer communities in the cloud, without incurring any IT infrastructure setup. Learn more from IBM's product team on how it will help enable companies to embrace the API economy and accelerate business transformation. Webcast attendees will learn about the following: •IBM API Management Service capabilities, features and benefits •Understanding different use cases of IBM API Management Service •Pricing models •How to get started using the API Management Service
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ibm, business transformation, api management, develop, saas, it infrastructure, application, programming, interface, software, apps, app, software development, mobile computing, mobile data systems, wireless application software, productivity
    
IBM
Published By: IBM     Published Date: Apr 15, 2015
What if your organization could take advantage of emerging business opportunities by deploying new applications dramatically faster than you ever could before? What if you could increase the value of your existing application investments by leveraging them in the cloud—and easily move your apps across off-premises and on-premises cloud options? These capabilities are available today. With IBM® PureApplication® solutions, companies can build and use a cloud environment faster, easier and with less risk than traditional methods to better engage with their customers and partners in new ways. The result: increased competitiveness and improved profitability in a changing business landscape. This paper describes a simpler way forward to gain these advantages.
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ibm, business intelligence, applications, cloud computing, migration, application integration, application performance management, design and facilities
    
IBM
Published By: Cisco     Published Date: Nov 17, 2015
Midsize businesses have ever-greater choice in premises-based unified communications, with providers extending features and go-to-market channels while trying to maintain ease of use and consistency. Midmarket IT planners should evaluate UC providers' delivery capabilities, not just their solutions.
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cisco, gartner, unified communications, midsize enterprises, networking, it management, knowledge management, data management
    
Cisco
Published By: IBM     Published Date: Jun 20, 2014
In this video, see how Greenwell Financial marketers use IBM's Digital Experience platform to make customers the center of attention to drive business value. This demo highlights IBM's latest capabilities including Site Wizard, Digital Data Connector, Marketing Center, Media Analytics and more.
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ibm, digital experience, digital strategy, marketing, digital experience platform, social media analytics, customer engagement
    
IBM
Published By: ASG Software Solutions     Published Date: Jun 02, 2009
End-user expectations and high levels of performance against Service Level Agreements (SLAs) must be achieved or organizations risk the loss of business. This paper details key capabilities needed for successful end-user monitoring and provides critical considerations for delivering a successful end-user experience.
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asg, cmdb, bsm, itil, bsm, metacmdb, archiving, sap, ilm, mobius, it service management, itil, performance testing, sla, sla management services, testing, wla, visibility, configuration management, metadata
    
ASG Software Solutions
Published By: SAS     Published Date: Apr 25, 2017
Business intelligence has come a long way ? from assistance with report generation to self-service platforms for discovery and analytical insight. As technological capabilities and business aptitude with information continue to advance, the next generation of BI will be even more capable and valuable to the enterprise. To discuss today’s success factors and tomorrow’s opportunities, IIA spoke with Andy Bitterer, Senior Director of Business Intelligence Product Management at SAS, and Tapan Patel, Principal Product Marketing Manager at SAS.
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SAS
Published By: Wheelhouse     Published Date: Aug 13, 2013
Changes in a number of areas are transforming business telephony. These changes have varying causes: advances in IP communication technology, the explosion of mobile communication, the growth of cloud-based services, and the proliferation of video conferencing, to name a few. The changes have affected small companies in big ways. In particular, they have given SMBs access to communication capabilities formerly reserved for large companies. But they also have growing potential to affect enterprises. Thus the failure to keep on top of them can leave even the biggest companies at risk of falling behind.
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cio, playbook, telphony, video, ip technology, best practices, business intelligence, video conferencing, voice over ip
    
Wheelhouse
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