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Published By: Dell Storage     Published Date: Jan 16, 2009
Dickinson Wright PLLC has a long history of success – founded in 1878, the law firm has been serving clients for more than a century. From offices in Michigan and Washington D.C., Dickinson Wright’s 450+ employees deliver comprehensive legal services to organizations of all sizes – from individuals and new ventures to small and large companies to government units.
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dell, dickinson wright, equallogic san, storage area networks, legal services, equallogic functionality, storage, iscsi, storage management
    
Dell Storage
Published By: Dell Windows Server     Published Date: Jan 16, 2009
Find out how can you reduce the risks (and anxiety) when upgrading your IT infrastructure to WS08 from two experts: Ray Weinstein, acting director on Windows Practice and Burk Buechler, Product Manager for Windows Server 2008 consulting services at Dell.
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dell, data center, windows server 2008, microsoft longhorn, platforms, windows, windows server
    
Dell Windows Server
Published By: IBM     Published Date: Jan 13, 2009
This treasure trove of information can help cut IT support costs and boost service desk success.
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aldon, itil, it infrastructure library, it processes, process automation, it management, enterprise applications, best practices
    
IBM
Published By: LANDesk     Published Date: Jan 12, 2009
The purpose of this paper is to present a method for reducing risk and increasing IT contribution during uncertain times and to assist readers with measuring the value and building a business case for IT Service Management (ITSM).
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avocent, itsm, it service management, itil, it infrastructure library, green it, business management, maturity model, best practices, crm, customer relationship management, crm tools, sla, service management
    
LANDesk
Published By: Unitek Education     Published Date: Jan 08, 2009
Unitek's CCNA boot camp is taught by a certified industry expert, who is adept at not just CCNA curriculum, but also teaches CCNP and CSP1 (Cisco high-end security track) tracks. The instructor is also a Unitek consultant, and spends a significant portion of his time providing high-end network infrastructure consulting services. A true industry expert!!
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unitek, ccna, ccna boot camp, ccna curriculum, cisco high-end security track, network infrastructure, cisco ccna
    
Unitek Education
Published By: ChoiceStream     Published Date: Jan 08, 2009
Assure your online store not only survives but thrives in these challenging economic times.  Download “Increasing Revenue with Micro-Targeted Product Recommendations” by ChoiceStream - the premier personalization service provider.  Learn how personalized product recommendations can increase purchases, revenue and customer loyalty for your online store.
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choicestream, ecommerce, roi, choicestream realrelevance, online shopping, emarketer
    
ChoiceStream
Published By: The Planet     Published Date: Jan 05, 2009
With all the competitive challenges and technology demands faced by web-based SMBs today, the possibility of a capital-expense-free alternative for providing world-class IT systems and services is extremely viable. By offering enterprise-class IT systems and services for a monthly fee, managed hosting helps to level the playing field as well as improve the technical capabilities of businesses that until now could not afford to match their larger competitors. Learn more today!
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the planet, managed hosting, it hosting, capex-free, enterprise-class it systems, it management, enterprise applications, application integration, application performance management, business intelligence, business management, customer relationship management, employee performance, colocation and web hosting
    
The Planet
Published By: IBM     Published Date: Dec 30, 2008
Corporate master data is a critical asset that must be increasingly managed within and beyond the enterprise, primarily to solve business problems in compliance, customer service, sales, and marketing. Such master data may be indentified, harmonized and integrated at multiple levels of the software stack to materialize a single customer view (or supplier, product, view etc.).
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ibm, enterprise master data management, corporate master data, data integration, enterprise applications, data management, customer relationship management, enterprise resource planning
    
IBM
Published By: Mimecast     Published Date: Dec 23, 2008
Email archiving can be implemented by subscribing to a hosted service-commonly called "software as a service" (SaaS)-or by licensing software and installing it in-house (on-premise).
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mimecast, saas, software as a service, email archive, saas, ibm, quest, mimosa, symantec, ferris, medium-size business, esg, storage, storage management, business management, service management, email archiving
    
Mimecast
Published By: Clarity Quest Marketing     Published Date: Dec 22, 2008
When looking into sending out press releases for your business, you might be overwhelmed with the options. In addition to traditional wires, there are many new web-based services. Choosing the right one for your business sometimes requires trial and error. The following press release wire service websites for the most part all provide a similar service, but they all have differences in how they present information, and how helpful they actually are.
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clarity quest marketing, pr newswire, businesswire, prweb, marketwire, emailwire
    
Clarity Quest Marketing
Published By: Mimecast     Published Date: Dec 18, 2008
You can't afford to ignore email archiving, security, internal policy or regulatory requirements, but can you afford to keep paying for it as multiple systems on top of your email system? When you add up the full price tag for your email environment, from server to soft ware to risk management and staff costs, it becomes clear why running everything in-house can mean you spend far more of your budget on maintenance than innovation.
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mimecast, saas, software as a service, uem, unified email management, email archive, medium-size business, esg, storage, storage management, enterprise software, sales & marketing software, database development, email archiving
    
Mimecast
Published By: Trend Micro SaaS     Published Date: Dec 17, 2008
All businesses face a daily bombardment of email spam that consumes valuable IT staff time as well as end-user productivity. In addition, email is an attack vector for many types of security threats to businesses, including phishing, viruses, spyware, and malicious URLs. Given that all businesses are experiencing the financial pressures of a tightening world economy, coupled with the uncertainty of any near-term recovery, small and medium-sized business (SMB) managers are searching for ways to cut costs while continuing to maintain a consistent level of service and protection for their businesses.
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saas, trend, trend micro, software as a service, smb, spyware, hacker, trendlabs, email security, security, interscan messaging, service level agreement, sla, virus, spam, phishing, distributed denial of service, ddos, filtering, anti spam
    
Trend Micro SaaS
Published By: ConcertTech     Published Date: Dec 16, 2008
When you have a technology rollout to deploy on a nationwide or global scale, service efficiency is critical. While missed deadlines and unbudgeted project costs are always a concern, they should never be a likely outcome. By understanding the details of the Rollout Services Model (the second part of the Technology Rollout System), you can avoid the potential nightmares of project implementation and ensure that your project is completed on time and within budget.
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concert technologies, rollout service model, project management, networking, enterprise applications, best practices
    
ConcertTech
Published By: Oco, Inc.     Published Date: Dec 10, 2008
In today’s tough economic times, more and more companies are looking to Software-as-a-Service (SaaS) on-demand business intelligence (BI) solutions to assess how they can quickly reduce inventory levels, assemble information, analyze operations and gain new insights in how to improve performance. 
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oco, roi, software-as-a-service, saas, business intelligence, enterprise resource planning, manufacturing execution system, enterprise applications, return on investment
    
Oco, Inc.
Published By: ASG Software Solutions     Published Date: Dec 09, 2008
Generally, CMDBs populated by discovery tools alone simply aren't usable. They fail because they contain massive amounts of irrelevant information. You avoid this pitfall by correctly populating your CMDB in four simple steps.
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asg, cmdb, bsm, itil, configuration management, metadata, metacmdb, lob, sdm, service dependency mapping, ecommerce, bpm, workflow, itsm, critical application, cms, itsm, application performance management, best practices, business activity monitoring
    
ASG Software Solutions
Published By: Quocirca     Published Date: Dec 02, 2008
The internet offers any business the opportunity to present a commercial image independent of the organization's size and location. Small and medium sized businesses (SMBs) across the UK have exploited the internet as it has evolved from an interesting medium for the technology-aware to an essential commercial platform. With this increasing importance, and the internet’s ability to extend the reach of a business, it is valuable to realize precisely what different internet service providers (ISPs) offer before buying. This includes evaluating service level and support capabilities and understanding how these vary throughout the UK.
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quocirca, smbs, internet service providers, information technology, security, compliance, email security, internet security, intrusion prevention
    
Quocirca
Published By: YouSendIt     Published Date: Nov 21, 2008
In this datasheet, discover how it’s now possible to send large files in a way that’s safer and more affordable than FTP, courier services, and email attachments.  Learn how to beat the security challenges that come with global collaboration and data sharing; avoid crippling data transfer problems like partial file delivery or network delays; and know where your file is every step of the way, from sendoff to final destination. Download your copy now.
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cost of ownership, total cost of ownership, tco, authentication, authorization, encryption, file transfer, content delivery, digital content delivery, attachment, email, ftp, security, confidentiality, data security, data integrity, tracking, auditing, visibility, report
    
YouSendIt
Published By: YouSendIt, Inc.     Published Date: Nov 21, 2008
In this datasheet, discover how it’s now possible to send large files in a way that’s safer and more affordable than FTP, courier services, and email attachments.  Learn how to beat the security challenges that come with global collaboration and data sharing; avoid crippling data transfer problems like partial file delivery or network delays; and know where your file is every step of the way, from sendoff to final destination. Download your copy now.
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cost of ownership, total cost of ownership, tco, authentication, authorization, encryption, file transfer, content delivery, digital content delivery, attachment, email, ftp, security, confidentiality, data security, data integrity, tracking, auditing, visibility, report
    
YouSendIt, Inc.
Published By: IBM     Published Date: Nov 13, 2008
Telecommunications services are becoming more and more complex. They now run over virtual network paths, less constrained by individual pieces of hardware. Get this white paper and see how service quality management solutions from IBM can improve the customer experience.Learn how telecomm providers can deliver optimal service quality
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ibm, sla, voip, virtual private network, blackberry, tivoli, tivoli, ibm, ibm mbi, service quality, telecommunications, management solutions, customer experience, dashboards, sla, netcool, service level agreement, key quality indicators, kqis, ip-tv
    
IBM
Published By: IBM     Published Date: Nov 13, 2008
This white paper discusses how The IBM Tivoli® Netcool® customer experience management solution offers the ability to monitor all aspects of the customer experience, to help increase satisfaction, reduce service calls, monitor the performance of new and existing services and device types — and help operations identify which issues have the greatest impact on valuable enterprise customers. It delivers the visibility you need to improve the customer experience as they interact with different aspects of your business — to help increase loyalty and drive new revenue opportunities.
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ibm, tivoli, service quality management, service level agreement, knowledge management, enterprise applications, sla
    
IBM
Published By: IBM     Published Date: Nov 13, 2008
Improve operational efficiencies with next-gen networks and servicesThere has never been a better time for service providers to streamline operations, improve responsiveness and reduce costs. Find out in this white paper how all three can be accomplished with IBM Tivoli® Netcool® solutions. Also discover methods to boost efficiency and minimize expenditures.
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ibm, operations management, tivoli, value-added services, operational support systems, wireless, ibm, power, cooling, tivoli, netcool solutions, operational efficiencies, efficiency, ip multimedia subsystems, ims, fixed-mobile convergence, operational support systems, oss, value-added services, vas
    
IBM
Published By: IBM     Published Date: Nov 13, 2008
To grow your subscriber base, reduce churn and control costs, it is imperative that you achieve and maintain a deep understanding of the customer experience throughout your organization. This white paper highlights IBM Tivoli® Netcool® Service Quality Manager Service Solutions — how it can change the way telecommunications providers are taking new services to market and helping to crystallize.
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ibm, tivoli, voip, iptv, blackberry, service level agreement, knowledge management, tcp/ip protocol, voice over ip, sla
    
IBM
Published By: Oco, Inc.     Published Date: Nov 12, 2008
Many companies have business intelligence (BI) tools and infrastructure that serve their business’ needs; however, certain functional departments, business units, or key business initiatives often don’t yet have the BI tools that they need in place.  There is a new approach to BI to address those pressing business needs that leverages the existing BI infrastructure and can deliver value to the business in weeks rather than months and at a fraction of the cost of a traditional BI solution. Learn how Complementary BI leverages Software-as-a-Service (SaaS) BI solutions to address targeted business needs in a way that complements in-house BI systems, leading to a win-win situation for business users and IT analytical tools to business users.
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oco, business intelligence, software-as-a-service, roi, enterprise applications, return on investment
    
Oco, Inc.
Published By: Cenzic     Published Date: Nov 11, 2008
Cenzic’s ClickToSecure ARC product is a certified PCI Scanner Vendor by the PCI Security Standards Council (certificate number 4192-01-01). This Software as a Service (SaaS) offering requires no software to install and provides your company with thorough reports via the Web that reveals security and compliance issues, remediation recommendations, and methods for process improvement. By using Cenzic, PCI compliance now just becomes one reporting feature among many in your arsenal of tools for managing application vulnerability.
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cenzic, pci compliance, security, compliance
    
Cenzic
Published By: Intermedia     Published Date: Nov 10, 2008
There are two main BlackBerry smartphone mobile connectivity options, and they are quite different. The first is the BlackBerry Internet Service, in which your mobile carrier acts as a liaison between your email and your BlackBerry smartphone. The second option is to use a BlackBerry Enterprise Server, which directly links your wireless device to your email, contacts, calendars and business applications— virtually automatically and almost instantly. If you’re using a BlackBerry smartphone solely for personal email, then a BlackBerry Internet Service account is all you need, and you can stop reading here. But if you’re a business user and are only using BlackBerry Internet Service, you’re leaving lots of important functionality unused.
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intermedia, blackberry enterprise server, blackberry business user, blackberry internet service, blackberry smartphone, wireless, pda, smart phones, wireless application software, wireless communications, wireless hardware
    
Intermedia
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