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Published By: Reactivity     Published Date: Aug 21, 2009
Load balancers, name servers (e.g. DNS), even stock brokerage services are existing examples of virtual services in the worlds of networking and financial services. This paper will introduce the concept of virtual services for SOAs and provide details of the characteristics of virtual services that enable SOA success.
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service provider, service virtualization, virtual machine, soa, service-oriented architecture, service oriented architecture, change management, reactivity
    
Reactivity
Published By: Salesboom     Published Date: Aug 21, 2009
The high price and complexity of traditional, installed-on-premise enterprise software has left SMBs unable to obtain true integrated Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) software. On-demand software-as-a-service is changing all that. This white paper discusses the benefits of the on-demand, or hosted CRM and ERP vs on premise CRM and ERP solution and the benefits to the SMB.
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crm, customer relationship management, smb, smbs, small business, enterprise resource planning, erp, resource management
    
Salesboom
Published By: Sanbolic     Published Date: Aug 21, 2009
NAS solutions built using the Windows Storage Server 2003 on standard Intel platforms provide a very cost effective solution to file serving. Servers built on this platform can export file services using CIFS, NFS, and other protocols, which provides a convenient platform to consolidate files.
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network attached storage, network-attached storage, scalability, scalable storage, flexible storage, windows, windows server, nas appliance
    
Sanbolic
Published By: SeeControl     Published Date: Aug 21, 2009
Facing increasing customer demands for equipment uptime and rapid service response, many companies servicing critical equipment and machinery are turning to on-customer-site spare parts inventory strategies. To maximize the benefits of this approach, leading companies are 'reverse engineering' their service chains to build restocking plans and manage performance based on parts consumption, not distribution, patterns.
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service chain, supply chain management, scm, efficiency, consumption-based, supply and demand, service business, customer service
    
SeeControl
Published By: Soffront     Published Date: Aug 21, 2009
Companies are discovering that a Knowledge Management System (KMS) has grown from a nice to have concept, to a must-have asset in customer facing departments. Providing immediate answers to customers requires easy access to the important product and business knowledge of an organization. KMS makes that possible.
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knowledge management, information management, knowledge base, product information management, pim, product knowledge, customer service, customer support
    
Soffront
Published By: Systinet     Published Date: Aug 21, 2009
As a strategy for creating a flexible and agile IT, service-oriented architecture (SOA) has gained considerable momentum in recent years, largely due to the advent of standards-based Web services.
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web services security, web services, web service security, information management, business analytics, business metrics, system management software, programming application
    
Systinet
Published By: webMethods     Published Date: Aug 21, 2009
This white paper explores why service-oriented architecture has emerged as one of the most significant developments in IT, and is followed by an overview of how businesses can make the transformation to service-orientation.
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soa, service-oriented architecture, service oriented architecture, service management, web methods, webmethods, software development, it management
    
webMethods
Published By: webMethods     Published Date: Aug 21, 2009
One of the most significant IT initiatives underway is the adoption of service-oriented architecture (SOA), where IT assets are aligned to business services in a standard, flexible and architected fashion. The concept is often discussed in conjunction with Web services, though the two are not synonymous.
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soa, service-oriented architecture, service oriented architecture, service management, alignment, web service, web methods, webmethods
    
webMethods
Published By: Winward     Published Date: Aug 21, 2009
To succeed in today's business environment, the enterprise must manage the effects of three realities: the recent, massive investment in technology has significantly increased IT complexity; the Internet has altered customers' expectations of availability, cost, and service; and the new economic climate highlights the need to leverage existing assets and improve the return on investment for new initiatives.
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business management, cost control, it spending, analytical applications, report design, it investment, technology spending, roi
    
Winward
Published By: BMC ESM     Published Date: Aug 20, 2009
What if you could predict disruptive IT events and automate their resolution — all before they disrupt your business?  Software Consultant Ron Coleman provides a demonstration and discusses the key points of Service Assurance from BMC Software.
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service assurance, bmc, it events, it automation, software demo, automate, it management, enterprise applications
    
BMC ESM
Published By: BMC ESM     Published Date: Aug 20, 2009
BMC Service Automation automates repetitive, manual tasks (such as provisioning, patching and compliance) to reduce the margin for error, allowing IT to get things done more quickly, and across organizational silos.  Software Consultant Ron Coleman provides a demonstration and discusses the key points of Service Automation from BMC Software.
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bmc, automation, service automation, silos, software, margin for error, error reduction, patching
    
BMC ESM
Published By: Mimecast     Published Date: Aug 19, 2009
Businesses over the past ten years have used email archiving solutions in order to meet record retention compliance, facilitate electronic discovery, and control message-related storage costs. Despite these benefits, many organizations still have not adopted an archiving solution and still simply enforce mailbox quotas or message deletion policies as the best way to manage messaging environments.
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mimecast, saas, software as a service, email archive, medium-size business, esg, storage, backup and recovery
    
Mimecast
Published By: BMC ESM     Published Date: Aug 19, 2009
Would you trust your network monitoring tools enough to know when something is truly halting a business service? While Mary Nugent won’t use this podcast to attempt to tell you technical details on the correct alarming thresholds, she will share some excellent stories about predicting a system’s behavior. Run Time: 11:30.
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network, networking, monitoring, podcast, bmc, monitor, business service, business behavior
    
BMC ESM
Published By: BMC ESM     Published Date: Aug 19, 2009
Data Centers consume more energy than any other environment in most companies. This paper presents a holistic approach that addresses Green IT within the broader context of increasing business service efficiency and reducing the cost of IT.
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bmc, data center, green, green it, energy costs, it spending, bsm, servers
    
BMC ESM
Published By: BMC ESM     Published Date: Aug 19, 2009
Virtualization adds a whole new level of complexity to the IT infrastructure, introducing new challenges in every step of the process – from planning to configuration and management. Read how effective service management can help tackle the challenges of virtualization in this white paper from BMC Software.
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bmc software, virtualization, service management processes, service management solutions, virtualization enabled, networking, it management, storage virtualization
    
BMC ESM
Published By: IBM     Published Date: Aug 10, 2009
This webinar discusses IBM Lotus’ venture in the Software-as-a-Service (Saas) market through LotusLive. LotusLive is an integrated collaborative and social networking services connected to relevant business services and applications.
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webinar, lotus, lotuslive, ibm, saas, software-as-a-service, social networking, integrated collaborative
    
IBM
Published By: Astaro     Published Date: Aug 10, 2009
Frontier Nursing Services (FNS, Inc.) of Hyden, Kentucky provides health care to the underserved population in rural areas of southeast Kentucky and is committed to advancing nursing through education.
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frontier nursing, astaro, cisco, barracuda, pix, fns, network, it department
    
Astaro
Published By: SAP Inc.     Published Date: Jul 28, 2009
Hospitals from across the world are facing increased pressure to improve operations from multiple directions. Legal requirements, an aging population in many developed countries, and an ever-increasing need to be service-oriented are forcing hospitals to do more with less. Those that learn to effectively harness the information generated by their IT systems will enjoy substantial productivity improvements.
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sap, business intelligence, healthcare sector, healthcare industry, bi applications, bi tools, inter-departmental processes, enterprise applications
    
SAP Inc.
Published By: ASG Software Solutions     Published Date: Jul 27, 2009
To meet the challenges of intense competition and increasing customer demands, companies must tightly align their IT service management with business issues and priorities. This paper outlines the maturity steps involved in the progression towards proactive Business Service Management (BSM) and explains how ASG's metaCMDB helps secure its seamless adoption.
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asg, cmdb, bsm, itil, bsm, metacmdb, configuration management, metadata
    
ASG Software Solutions
Published By: Visible Technologies     Published Date: Jul 24, 2009
The impact of the social conversations has dramatically increased. More than 133 million blogs have been indexed since 2002. Twitter has doubled in size this year alone to roughly 30 million users, who create 1,500 new "Tweets" every second. Facebook's 35-year-old-plus demographic grew to 12 million users in the first quarter of 2009. But that's only part of the story. The results from search engines are even more important. 2,300 searches are performed every second of every day.
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social networking, digital age, reputation, social networking, visible technologies, facebook, twitter, youtube
    
Visible Technologies
Published By: BlackBerry     Published Date: Jul 23, 2009
Over the last fifteen years, mobility solutions have evolved from cell phones and pagers to platforms for wireless email and mobilizing business applications. Today's road warriors depend on their mobile devices for fast, reliable, easy access to applications and corporate data. Mobile solution downtime can adversely affect customer service, productivity, sales, and revenues.
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blackberry, mobile applications, cio, availability, pim, voip, smartphones, it communication
    
BlackBerry
Published By: BMC Control M     Published Date: Jul 22, 2009
Die Stapelverarbeitung ist in den meisten Unternehmen ein zentraler, geschäftskritischer Prozess. Sie dient als Grundlage  für eine Vielzahl von Anwendungen – E-Commerce, Buchhaltung, Lagerverwaltung, ERP, Kundenservice und viele andere mehr. Jeder Ausfall eines solchen geschäftskritischen Batchprozesses kann drastische Auswirkungen auf den Geschäftsbetrieb haben. Betriebsausfälle, entgangene Gewinne oder sogar Vertragsstrafen können die Folge sein.
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itil, change, management, hardware, dmdb, bmc, ema, process
    
BMC Control M
Published By: BMC Control M     Published Date: Jul 22, 2009
L’automatisation de la charge de travail (Workload Automation ou WLA) est une version aboutie de la planification des tâches qui permet d’automatiser des traitements informatiques complexes et qui accepte des charges de travail basées sur des événements, des plates-formes multiples, des services Web, des applications composites, des architectures orientées services (SOA), des systèmes virtuels, l’intégration des systèmes et des applications, l’alignement des services métier, etc.
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wla, ema, bmc control-m, soa
    
BMC Control M
Published By: BMC Control M     Published Date: Jul 22, 2009
Companies running legacy job scheduling products suffer from higher costs, inefficient use of resources, and greater IT complexity, according to independent analyst firm Enterprise Management Associates. Read their findings, and see why consolidating on a single, comprehensive workload automation solution is an easy win for IT and the business.
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smart, modular, cost-effective, ema, enterprise management associates, it complexity, workload automation, bmc
    
BMC Control M
Published By: BMC ESM     Published Date: Jul 22, 2009
If your enterprise has multiple service desks in different geographies using disparate, disjointed tools and supporting diverse but possibly overlapping constituencies, you may be wasting hundreds of thousands of dollars every year. Service desk consolidation is a proven strategy for eliminating that waste.
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service desk, consolidation, bmc, bmc software, itil, it infrastructure library, service, business service management
    
BMC ESM
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