adoption

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Published By: Salesforce.com     Published Date: May 14, 2013
Get the Nucleus Research survey of CRM decision makers, showing the significant ROI opportunity all organizations should consider regarding mobile and social CRM adoption.
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crm, mobile crm, salesforce, social sales, salesforce, social crm, crm applications
    
Salesforce.com
Published By: Salesforce.com     Published Date: Feb 12, 2014
According to Gartner, 50 percent of all new IT service desk tool purchases will utilize the cloud model by 2015. Yet service delivery via the cloud can adversely affect IT’s ability to meet an organization’s requirements. The adoption of cloud-based solutions demands that the business take a look at the skills needed for success, the delivery channels that must be realigned, and the potential effects on the business. With these issues in mind, is it worth venturing into the cloud? The market has been and will continue to be inundated with a plethora of IT service management (ITSM) vendors creating solutions dedicated to supporting cloud-based service management. In this article, we discuss why this is the case, as well as the benefits an organization can achieve by moving to a cloud-based environment.
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it service management, cloud platform, collaboration, it service management, saas, it help desk, productivity, it assistance, remedy force bmc, salesforce, employee performance, service management, cloud computing, content management
    
Salesforce.com
Published By: VMware SD-WAN by VeloCloud     Published Date: Feb 19, 2019
The SD-WAN market is in the early growth stage of the product lifecycle. Key factors driving market adoption include: cost savings from efficient usage of private and public networks, ability to optimize hybrid cloud connectivity, and applicationaware routing.
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hybrid cloud, cloud optimization
    
VMware SD-WAN by VeloCloud
Published By: VMware SD-WAN by VeloCloud     Published Date: Feb 19, 2019
As organizations prioritize digital transformation initiatives, many are finding that legacy networks are holding them back. To support new business models, cloud adoption, and an explosion in connected devices, modern networks must support interoperability across data centers, multiple clouds, branch locations, and edge devices. Applications now run at every point on this spectrum, and they are critical to businesses’ ability to win in hypercompetitive marketplaces. Yet, even as business success has become more dependent on this new architecture, and the amount of data flowing across connections has increased, many organizations still lack a unified approach to management, automation, and security.
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virtual cloud network, cloud adoption, data automation
    
VMware SD-WAN by VeloCloud
Published By: VMware SD-WAN by VeloCloud     Published Date: Feb 19, 2019
Digital transformation has moved out of the early-adopter phase and into mainstream adoption. According to the ZK Research 2018 IT Priorities Study, 88% of businesses now have digital initiatives underway, up from 84% in 2017. The urgency of IT and business leaders is well warranted, as companies that master being digital will leapfrog the competition and be able to sustain a market-leading position. Those that lag in their digital initiatives will fall farther behind and will struggle to survive. The key to digital success is having an agile IT foundation that enables businesses to adapt to market transitions faster than the competition. However, there is no single technology called “digital transformation.” Rather, it is powered by the following four key enabling technologies
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sd-wan, cloud computing, artificial intelligence
    
VMware SD-WAN by VeloCloud
Published By: VMware SD-WAN by VeloCloud     Published Date: Feb 19, 2019
The network of yesterday is not the network that can take businesses into the future. As mission critical enterprise applications move to the cloud, wide area network (WAN) must adapt to become agile, flexible, and scale rapidly. Leading IT trends such as Internet of Things (IoT), Software as a Service (SaaS), cloud storage, enterprise mobility, emerging transport alternatives, and globalization increase the importance of how network assets are leveraged and how the network is conceptualized. The advantages of public and private data centers and cloud-based applications are significantly diminished if the network is slow, inflexible, and unpredictable. Erratic network performance with high latency, jitter and packet loss can significantly impact user adoption, satisfaction, and overall corporate productivity. As connectivity options continue to emerge, end users are no longer tethered to the office or to the localized applications and services that were trademarks of a primary or branc
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sd-wan, saas, cloud storage
    
VMware SD-WAN by VeloCloud
Published By: ServiceSource     Published Date: Sep 15, 2015
Companies that take a more sophisticated approach to customer success, revenue retention and revenue growth after the initial sale earn 46 percent more revenue compared to their less sophisticated peers, according to a global study conducted in 2015 across software, hardware, SaaS and life sciences companies. The study highlights the urgent need for companies to consider the full range of customer success and revenue growth activities after the initial sale—collectively called the “revenue lifecycle”—which includes onboarding, adoption, upselling/cross-selling, retention and renewal. The study shows that a company that improves people, processes, technology, data and KPIs in the revenue lifecycle can expect to improve renewal rates by more than 31 points.
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ServiceSource
Published By: MuleSoft     Published Date: Oct 13, 2015
In partnering with the world’s leading financial services firms, we believe that there are three core legacy modernization drivers: aging back office systems, operational effectiveness, and open source adoption. In this whitepaper we address how each of these challenges is affecting the financial services industry, survey how organizations are responding, and propose best practices.
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financial services, legacy modernization drivers, back office systems, operational effectiveness, enterprise applications
    
MuleSoft
Published By: Okta     Published Date: Nov 09, 2015
Microsoft made a massive push to the cloud in 2014, and as a result Office 365 is taking off. However, Office 365 is unlike any other cloud app in its complexity. Read this eGuide to learn how IT can eliminate the identity and mobility management that accompany an Office 365 migration.
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okta, office 365, microsoft, cloud services, mobility management, identity management, office 365 migration, it management, platforms, data management
    
Okta
Published By: Oracle Service Cloud     Published Date: Mar 23, 2016
Consumer preference for customer service channels is changing across all ages and demographics. Adoption of digital customer service channels, with an emphasis on self-service channels such as web and mobile, is exploding as consumers expect relevant and seamless omnichannel customer service. However, firms’ technology and staffing plans are not keeping up with consumer demand for digital customer service. This report outlines communication channel customer use and major gaps in contact center technology and operations. It also provides data that will help application development and delivery (AD&D) pros align operations with customer expectations to garner their satisfaction and long-term loyalty.
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oracle, service cloud, forrester report, contact centers, application integration, best practices, business analytics, business intelligence, call center management, call center software, customer interaction service
    
Oracle Service Cloud
Published By: Oracle Service Cloud     Published Date: Mar 23, 2016
As the undisputed leader in home robots, iRobot has pioneered a completely new market, making it even more important for the company to establish what its customers want quickly, and to deliver outstanding customer-service experiences. To maximize adoption of its new technology, including its best-selling Roomba® vacuuming robots product line, iRobot wanted to optimize its use of multiple communications channels, to listen to its customers’ needs and identify revenue opportunities, while providing exceptional levels of service consistently across Web, social, and traditional channels.
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oracle, service cloud, irobot, customer service, customer interaction, best practices, business activity monitoring, business intelligence, customer interaction service, customer relationship management
    
Oracle Service Cloud
Published By: VMware     Published Date: Nov 07, 2016
This 3-page trend brief discusses the IT challenges of digital business, and how CIOs need to improve the delivery of IT to meet business needs. The brief defines cloud management platform, including Day 1/Day 2 capabilities for an advanced platform.
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VMware
Published By: ThousandEyes     Published Date: Aug 04, 2017
Technology trends like telecommuting, BYOD, VoIP and SaaS adoption bring new challenges to the underlying network infrastructure that connects branch offices and datacenters. This guide explains how to tackle the challenges faced by the internet-centric enterprise by intelligently monitoring your WAN, LAN, Wi-Fi and SaaS applications through a combination of Enterprise and Endpoint Agents.
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telecommuting, datacenter, network infrastructure, lan monitoring
    
ThousandEyes
Published By: ThousandEyes     Published Date: Aug 04, 2017
Traditional enterprise performance management solutions were designed for applications running inside the corporate network and are unable to provide visibility beyond the corporate network perimeter. With the rapid adoption of Software-as-a-Service (SaaS) applications by enterprises, these performance management solutions that are completely blind to issues outside the enterprise, are unable to help IT teams troubleshoot performance problems with the SaaS applications.
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information technology, software as a service, management solutions, corporate network
    
ThousandEyes
Published By: Synnex     Published Date: Oct 11, 2017
Cloud is disrupting traditional IT faster than we think. Today, with 80%1 business deploying or fully embracing the cloud, we have ‘crossed the chasm’ and are in the ‘early majority’ stage of the adoption curve. All of this means more opportunities for cloud solution providers. IDC discusses this opportunity extensively in “The Booming Cloud” report.
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Synnex
Published By: Riverbed DE     Published Date: Oct 16, 2017
Is your IT organization taking the proper steps toward successful cloud adoption? Legacy networking technology is hampering IT agility. Cloud providers have initiated an agility revolution but secure inter- and intra-cloud network connectivity are still very challenging. Easier alternatives are either expensive, worsen application performance and/or hamper network efficiency. Riverbed’s unique SD-WAN solution helps unlock agility across the complete enterprise network allowing for easier deployment and management of cloud-centric networks. This cloud adoption Use Case outlines challenges and solutions for cloud-centric enterprise architectures including: ·       Unlocking cloud agility through simple workflows in the WAN such as single-click secure connectivity to cloud and branch networks ·       The importance of bandwidth reduction and application acceleration to ensure cloud adoption ·       Distinguishing between application and network problems through enhanced visibility
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cloud analytics, cloud development, cloud storage, cloud management, cloud security, cloud services, storage analytics
    
Riverbed DE
Published By: Microsoft     Published Date: Jul 20, 2018
Cloud is becoming an essential ingredient to a successful IT infrastructure. Recent research by IDC has identified how the growth of cloud as a computing platform has magnified the importance of cloud skills to the success of the enterprise. Moreover, it is becoming clear that IT professionals with cloud skills are strongly influencing both the type of cloud infrastructure and the ultimate pace of adoption of cloud. This puts IT professionals with cloud skills in the driver's seat of their own career. In fact, IT professionals with certifications related to cloud development and operations have dramatically more influence over their organizations' adoption and expansion of cloud services than otherwise similar IT professionals have over the adoption of other types of technical solutions. Cloud skills accelerate the success and career path of IT professionals. The impactful cloud roles are diverse: Multicloud or hybrid cloud management, workload-centric management, and DevOps illustrate
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Microsoft
Published By: Oracle PaaS/IaaS/Hardware     Published Date: Jul 25, 2017
Join Forrester Vice President & Principal Analyst Jeffrey Hammond for an examination of the choices developers are making, trends in programming language adoption, adoption of frameworks, and how development projects are moving to the cloud.
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Oracle PaaS/IaaS/Hardware
Published By: Oracle PaaS/IaaS/Hardware     Published Date: Jan 10, 2017
Read this whitepaper by Forrester Research to gain perspective on the trends shaping development and operations strategies. Learn how progressive companies are handling application development and operations in a DevOps environment faster and at lower costs
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Oracle PaaS/IaaS/Hardware
Published By: Panasonic     Published Date: Nov 07, 2018
Proprietary study reveals benefits of embracing disruptive technology vs. risks of waiting. A recent survey of more than 400 technology decision makers across 13 industries indicates that early adoption of disruptive technology is seen as less risky than waiting. Across all industries, including among technology leaders in Automotive, there was near consensus that adopting disruptive technology has become the price of doing business and staying in business.
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Panasonic
Published By: Panasonic     Published Date: Nov 07, 2018
Proprietary study reveals benefits of embracing disruptive technology vs. risks of waiting. A recent survey of more than 400 technology decision makers across 13 industries indicates that early adoption of disruptive technology is seen as less risky than waiting. Among technology leaders across all industries, including Food Retail, there was near consensus that adopting disruptive technology has become the price of doing business and staying in business.
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Panasonic
Published By: Panasonic     Published Date: Nov 07, 2018
Proprietary study reveals benefits of embracing disruptive technology vs. risks of waiting. A recent survey of more than 400 technology decision makers across 13 industries indicates that early adoption of disruptive technology is seen as less risky than waiting. Among technology leaders across all industries, including Government & Public Safety, there is near consensus that adopting disruptive technology has become the price of doing business and staying in business.
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Panasonic
Published By: Panasonic     Published Date: Nov 07, 2018
Majority of companies surveyed will bolster investment in sustainable solutions. Our recent survey of more than 400 technology decision makers across 13 industries indicates that early adoption of disruptive technology, including in the areas of Energy Storage and Renewable Energy, is seen as less risky than waiting to invest.
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Panasonic
Published By: Navisite- A Time Warner Cable Company     Published Date: Apr 12, 2012
Today, cloud adoption is rapidly expanding its footprint and is no longer simply a theoretical or academic conversation that enterprise organizations are debating. This white paper, intended for business leaders evaluating enterprise cloud services, uses real-world customer experiences to examine the business impact of the cloud beyond ROI.
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navisite, technology, roi, technology solutions, cloud computing, business technology, business analytics, business intelligence, analytical applications
    
Navisite- A Time Warner Cable Company
Published By: Enterprise Management Associates     Published Date: Jul 20, 2015
Research from leading IT analyst firm Enterprise Management Associates (EMA) has evidenced strong and growing interest in cloud deployment models. While public cloud has gotten the earliest attention, stronger adoption is happening within private and hybrid models. In the EMA April 2014 report “Managing Networks in the Age of Cloud, SDN, and Big Data Network Management Megatrends 2014,” over 50% of respondents reported public/hybrid cloud initiatives were driving network management priorities. Since 2012, cloud projects have moved from early adopter status to mainstream business initiatives, and their impact on network management grew from 36% in 2012 to over 50% in 2014.
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network optimization, application delivery, public/hybrid cloud initiatives, network management
    
Enterprise Management Associates
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