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FICO Optimization Solutions Streamline Customer Acquisition

Published By: FICO
Published:  May 11, 2017
Length:  2 pages

A leading communication services company serving more than 50 million individual, business and government subscribers across the United States.

  • By offering each customer a credit- appropriate package of equipment and services, a major North American telecom increases profitability without increasing acquisition expense.
  • They can now quickly adjust credit policies to adjust to changing market dynamics.
  • This telecom uses FICO tools to improve customer retention and reduce churn an essential business requirement.
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Tagscustomer experience, credit, credit policies, customer interaction service, customer relationship management, customer satisfaction, customer service, risk management, finance