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IT Service Management Blueprint: Define Your Services for Fast and Accurate Service Delivery

Published By: ServiceNow
ServiceNow
Published:  Jan 17, 2017
Length:  9 pages

Provide better IT service delivery, more consistently, and with less effort

This eBook, “Define Your Services for Fast and Accurate Service Delivery,“ shows you:

  • A simple plan for defining and managing your services and building your single system of record in a CMDB
  • Best practices for incident, change, problem and asset management, reporting, and more
  • How to prevent unexpected downtime creating a comprehensive, connected view of business services and IT Infrastructure



Tagsit management, it automation, it ticketing, help desk, service desk, itsm, it service management, management, service, infrastructure