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The 7 Deadly Sins of Contact Centers

Published By: Corvisa LLC
Corvisa LLC
Published:  Feb 13, 2015
Length:  9 pages

Just like the humans who run and staff them, contact centers have their “vices” and can fall victim to the 7 Deadly Sins, resulting in customer service hell. Learn how to avoid these common struggles and give your customers an experience that’s a little bit of heaven instead.

Tagscontact centers, customer experience, vices, the cloud, cloud-based provider, customer interaction, engagement solutions, call center management, customer interaction service, customer satisfaction, customer service