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Redefining Commerce in the Age of the Customer

Published By: IBM
Published:  Feb 04, 2014
Length:  22 pages

As new technology and connected consumers redefine how business is done, IBM Smarter Commerce solutions help companies more effectively engage with customers across four critical aspects, which include the Buy, Market, Sell and Service components. This ebook outlines those areas and solutions for each.

Tagsibm, smarter commerce, buy process, buy solutions, redefining marketing, connected consumers, market solutions, sales success, smarter consumers, service solutions, smarter market, value chain strategy, sell and service, complicating efforts, customer interaction, best practices, business activity monitoring, customer interaction service, customer service, ebusiness