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Get Smart: Get Social with Customer Service Interactions

Published By: Oracle
Oracle
Published:  Nov 06, 2013
Length:  1 pages

Technology is changing the way we interact. By 2014, refusing to communicate with customers socially will be as harmful as ignoring e-mail or phone calls today.

To learn more download this infographic.



Tagssocial customer service, social media, customer service, customer care, contact center, social contact center, social customer care, social care